mignolyx Posted December 11, 2022 Share Posted December 11, 2022 Always internet connection error. Right usernname and password. Is it a serious line6 customer care service? No way to have back or save new patches. And without having the login, stops you to use the "clouds" icon (to name for example the patches) Quote Link to comment Share on other sites More sharing options...
nonoj14 Posted December 15, 2022 Share Posted December 15, 2022 You may try to remove any special character from your password. I read it some time ago but forgot so I had trouble tonight when I tried to connect again after resetting my password. Removing the special character solved the issue for me. Hope this helps. Quote Link to comment Share on other sites More sharing options...
tuijnenburg Posted January 25, 2023 Share Posted January 25, 2023 Trying to login with app to get access to my tones. Not possible, always comes back with 'no internet connection'.I am able to login my account here, so the problem is not with my connection. My passwords does not contain strange symbals. Does the firehawk fx app not work with android devices any more or what else is the problem? Please help, it frustrates me heaps! Thanks in advance. Quote Link to comment Share on other sites More sharing options...
silverhead Posted January 25, 2023 Share Posted January 25, 2023 I suggest you open a support ticket to work directly with Line 6 Support on this. Follow the Support link at the top of this page. Quote Link to comment Share on other sites More sharing options...
N-My Posted January 8 Share Posted January 8 This is happening to me now as well. No special characters, - password and email used to work fine but now I always get "internet connection error" . So I can't name patches which is incredibly confusing and really not practical. Did you ever find a solution or get any support ticket response? Quote Link to comment Share on other sites More sharing options...
rivus Posted January 26 Share Posted January 26 Openning a trouble ticket is completely useless. I opened it and nothing hapenned. Line 6 does not know how to solve the problem Quote Link to comment Share on other sites More sharing options...
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