DeadManCincy Posted December 27, 2022 Share Posted December 27, 2022 Hello! First post to the forum. I've been having trouble in Helix Native. I had originally started with 2.90 and that was working great, and went to update to 3.51 and I would get "an unexpected error has occured" message and saying a crash dump had been created. I've tried uninstalling both applications, and even go as far as to update from 2.90 to 3.51 via every update in order and nothing seems to work. Luckily I'm able to revert to 2.90 and get helix native to operate again, but I'm really wanting the functionality of the latest update. Would anyone out there have an idea as to what is going on and why this would be happening? I searched and searched for a forum with this specific problem and couldn't find anything so I apologize if there's a duplicate out there. Thanks! Quote Link to comment Share on other sites More sharing options...
Boonbass Posted December 27, 2022 Share Posted December 27, 2022 Similar issue here. In cantiable and Ableton Live I can login and then i get a screen that only Logout works. Never get to the editor. I cant find a 2.90 to download. The 2.99 does the same as 3.51. I'm getting to the attached screen. Quote Link to comment Share on other sites More sharing options...
Boonbass Posted December 27, 2022 Share Posted December 27, 2022 Update: So I called Sweetwater. Ends up I had too many devices authorized in my line 6 account. Removed one of the authorizations from a old PC and I'm in. Sweetwater is the best!! Quote Link to comment Share on other sites More sharing options...
DeadManCincy Posted December 28, 2022 Author Share Posted December 28, 2022 I don't even get the startup. It just immediately gives me an error message. Quote Link to comment Share on other sites More sharing options...
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