HX EFFECTS - Failed to import setlist file (invalid or unrecognized file (code -8101)

[sergiocochinero]

Hi everybody.  As I've mentioned in the title of this topic, after the last update of my Hx Effects unit I cannot download any of the customtone patchs and the following message appears in HX Edit - Failed to import setlist file (invalid or unrecognized file (code -8101).

Anyone who knows where is the problem...?

[silverhead]

It seems you are trying to import a setlist file rather than a preset/patch file.

 

Use the filter in Customtone to make sure you are downloading a preset that is compatible with the HX Effects device? Presets that are compatible with other Helix or HX devices are not compatible with the HX Effects.

[sergiocochinero]

Thank you for your answer, silverhead.  I've filtered them as hx effects patches, and that's where I've download them.