Hi,   You’re not going to like this, but this sort of thing happens when you don’t follow the installation instructions to the letter.    You have only just got your new HX Stomp, and tried to update to the latest firmware, but you didn’t say what version of the firmware was installed on your device when you plugged it in.   I mention this because v.2.80 made a major change to the Core of the Helix engine. When updating to that version the update would appear to fail a
    • Thanks
    2