roaringyouth Posted March 28, 2014 Share Posted March 28, 2014 Hello everyone, I'm writing this because I have some troubles with my UX2. I bought it a year ago and for a few days, I have a perpetual Buzz. I use it with Amplitube 3 and when I plug it in the USB port of my mac, it makes a strange noise and the buzz appear, even if nothing is plug in and it don't comes from the cable (I tried with another), it comes from the Pod itself. Could someone help me ? Know if something is desoldering inside and If I can repair it to top that buzz who prevent me in my musical project or if I have to change it. Thank you ! (and sorry for my vocabulary, I'm french) Quote Link to comment Share on other sites More sharing options...
Triryche Posted March 31, 2014 Share Posted March 31, 2014 Can Monkey see it? If so you have green ticks for everything? 1 Quote Link to comment Share on other sites More sharing options...
roaringyouth Posted April 1, 2014 Author Share Posted April 1, 2014 I have all green ticks exept for the "Device firmware", were there's a yellow sign writing "USB Device" and under it, I tried to disconnect and reconnect the USB but it changes nothing. BTW under it's written: "There was an error communicating with your device. If it's a USB device, try disconnecting then reconnecting the USB cable. Error: (Code 80007103) Failed read from firmware" Quote Link to comment Share on other sites More sharing options...
Brazzy Posted April 1, 2014 Share Posted April 1, 2014 You might want to try using the line 6 uninstaller tool to remove the UX2 drivers and then try reinstalling them. First make sure Monkey is updateing itself. Found this thread: Link to it >> http://line6.com/supportarchivenew/thread/2430 Re: Error: (Code 80007103) Failed read from firmware.by Rowbi on 2009-03-22 10:04:19 usually those sorts of error codes are because the POD and PC can't communicate correctly. this is usually caused by a driver error, or sometimes because os POD or PC USB hardware faults. you could try using each USB port you have on your PC, as some PC manufacturers scrimp on actual full bandwidth USB ports and install a built in USB hub in your PC. usually all the ports on the front of your PC are connected via a hub. and Line6 do not support the use of usb hubs. so for that, try all other ports. also remove all non essential USB devices just as a test. if that doesn't work, try uninstalling all line6 software and drivers, reboot, and then just install what you need. like the gearbox application (download it fresh from line6) that will install drivers and monkey also, so you can update the firmware. if you still have issues, now's the time to test it on another PC. if you still have issues, then it looks like there may be something wrong with your POD and you'll need to get it serviced. click the support link at the top of this page, then click the service centers link. find your nearest one and contact them. if your POD is under 1 year old, then also have your proof of purchase to hand as the repair will be free if it's a general manufacturing fault. if it's been damaged by misuse (which I guess it hasn't) or if it's over 1 year old, the service will cost. hope this helps Rowbi 1 Quote Link to comment Share on other sites More sharing options...
Triryche Posted April 1, 2014 Share Posted April 1, 2014 Have you tried updating the firmware via Monkey? Quote Link to comment Share on other sites More sharing options...
roaringyouth Posted April 6, 2014 Author Share Posted April 6, 2014 Hi, I just uninstall all the driver and re-install everything (pod farm, monkey, lisence & drivers), no every ticks is green but the Buzz never Stops Quote Link to comment Share on other sites More sharing options...
Brazzy Posted April 6, 2014 Share Posted April 6, 2014 Hi, I just uninstall all the driver and re-install everything (pod farm, monkey, lisence & drivers), no every ticks is green but the Buzz never Stops Have you tried the hum reducer? Also noise could be coming from yout guitar. If it is try setting up the noise gate to try and squelch it. Turn the threshold all the way down and then while holding the guitar by the neck with your hand muting the strings and the guitar volume knob all the way open turn the gate thresh up 'till the noise just starts to disappear. Do that after the Hum Reducer. I posted a pic of gearbox 'cause that's what I use I'm not sure what Amplitube has but it at the very least it has a Noise Gate. Also you may try a different USB Port on your 'Puter. Quote Link to comment Share on other sites More sharing options...
roaringyouth Posted April 8, 2014 Author Share Posted April 8, 2014 I tried with different guitars, USB and cable and it changes nothing, I put a noise gate so the "Buzz" disappear but there is "cracks" while i'm playing, before last week I had no problems and all worked well Quote Link to comment Share on other sites More sharing options...
POGMAN3567 Posted January 28, 2022 Share Posted January 28, 2022 when i try to update with monkey it is grey the section where you have to press to update it Quote Link to comment Share on other sites More sharing options...
bogstench Posted February 1, 2022 Share Posted February 1, 2022 Sounds like a hardware failure to me then. I'd pop it open and see if anything looks toasted, nothing to lose at this point. Quote Link to comment Share on other sites More sharing options...
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