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Studio Gx Keeps Freezing


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So I bought a gx a couple of months ago and I am really happy for my buy, but recently it constantly stops working randomly (could be a few minutes to a few hours) and the only thing I can get out of it when it does this is my guitar out of PODFarm. The first thing I decided to do to troubleshoot this problem is just to disable the sound card in playback devices and rather re-enable it or use another sound card for the time being, but when I disable it, the sound devices window freezes, crashes, and it never disables my gx. I reinstalled my drivers, check the connection, changed usb port, and yet it still persists.

 

Thank you for reading and please respond if you can help me out

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  • 3 weeks later...

Just for clarification, when you run the newest version of Monkey you have green ticks for everything?

Thank you for responding, sorry for the long delay.

 

Of course, everything but the first POD Farm. I just re-installed the drivers again and it worked for a little bit (about a week or so). I'm guessing it's because I'm changing some of my GX's settings in the ASIO Panel/Tonedirect Settings (only thing I touched was the Buffer Size to Extra Large because it skipped every time I tried to record). It's getting annoying that I have to re-install my drivers every week just to fix this.

 

Edit: Just re-installed my drivers, didn't even touch the Tonedirect Settings Panel at all and it just did it again after a few hours

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Is this a new POD Studio GX (black faced) your purchased?

 

How are you monitoring the GX?

 

Have you tried a new USB cable?

 

Have you tried all USB ports?

 

Here is a USB Troubleshooting guide (I know, there's a lot in there)

http://line6.com/support/page/kb/_/computer-based-recording/computer-audio-set-up-and-troubleshooting/usb-audio-troubleshooting-r443

 

You can also submit a support ticket.

http://line6.com/support/tickets/

 

If you do, please fill out you support profile.

http://line6.com/account/supportprofile/

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  • 2 weeks later...

Is this a new POD Studio GX (black faced) your purchased?

 

How are you monitoring the GX?

 

Have you tried a new USB cable?

 

Have you tried all USB ports?

 

Here is a USB Troubleshooting guide (I know, there's a lot in there)

http://line6.com/support/page/kb/_/computer-based-recording/computer-audio-set-up-and-troubleshooting/usb-audio-troubleshooting-r443

 

You can also submit a support ticket.

http://line6.com/support/tickets/

 

If you do, please fill out you support profile.

http://line6.com/account/supportprofile/

Number 7 in the USB troubleshooting guide seemed to work! Thank you so much :D

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