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Pod Go Bricked after attempted update


theoellingsen
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Hi Everyone, I know that this issue has been posted about before, but I have tried all the suggestions from previous posts and nothing has worked. I was updating from 1.30.0 to 2.0.1, and the Pod Go got stuck on the "Updating..." screen, even after my computer said it had successfully updated. It never went off the "Updating..." screen, so I started following the steps to reboot it from this forum. I turned it off, installed Line 6 Updater, connected the Pod Go, which the updater could recognise, and tried to reinstall the software. However it disconnects every time I try to install it using this method, and the update fails. I have tried this on every USB port on 2 laptops both running Windows 11. So, since this wasn't working, I tried to factory reset, yet it can't even do this. It just gets stuck on the Line 6 logo page and won't do anything. It recognises I'm trying to factory reset, yet does nothing. I'm out of any ideas and can't find any info on more potential fixes. This is my only way of playing guitar, and I cannot buy myself another Pod Go for the foreseeable future, so this is quite a deflating experience. I really appreciate any help I can get. I have logged a ticket with support but thought I'd shoot my shot on here too.

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Have you tried downloading the firmware update file to a location on your computer and then running Line 6 Update using the 'Update from File' option? That removes the dependency on a stable internet connection during the update process.

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Finally managed to get it fixed - had to uninstall Pod Go Edit, then go and uninstall all Line 6 related drivers. Then I could redownload Pod Go Edit and all drivers, and could use the Line 6 Updater to reinstall the firmware it was on before (1.30.0). It only worked for reinstalling the older firmware. I'm pretty disappointed by the seeming lack of stability for software updates - seems pretty appalling and a too common occurrence for them to go wrong. Very happy to be able to use it again though.

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On 2/10/2024 at 10:52 PM, theoellingsen said:

Finally managed to get it fixed - had to uninstall Pod Go Edit, then go and uninstall all Line 6 related drivers. Then I could redownload Pod Go Edit and all drivers, and could use the Line 6 Updater to reinstall the firmware it was on before (1.30.0). It only worked for reinstalling the older firmware. I'm pretty disappointed by the seeming lack of stability for software updates - seems pretty appalling and a too common occurrence for them to go wrong. Very happy to be able to use it again though.

How did you get pod go edit to recognize your pedal if you couldnt fire it up. Mine doesnt recognize it. Please help

 

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