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JTV-69S update/rollback fails

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Line 6 Monkey shows version 2.21 of 2.23 with a yellow triangle and exclamation point. Central can't find it. Every attempt to updated or rollback to any version fails with the yellow triangle and a MIDI code of 80009000. I can't use the USB interface, just the Helix. I've been living with it but today the Helix with VDI cable didn't seem to work. A cat 5 cable produced the same result. This had happened before but started working. In trying to get things working I found that I could remove the battery from the guitar with the VDI cable plugged in and a guitar cable plugged in and the Variax worked. So the VDI cabe supplies power and it turns off when removed. This is a severe concession. I susoect if I could reset the Variax it would probably work.

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On 4/9/2024 at 8:38 AM, psarkissian said:

80009000 is a MIDI time out error.

Using the Helix for an interface for update should work. What version Firmware is the Helix? 


It's 3.7. I always keep it up to date.

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