FloorTile4 Posted July 24, 2014 Share Posted July 24, 2014 I just got a JTV-69 today, and I've installed Workbench HD, Monkey, and License Manager (on Windows 8.1). Using Monkey, I updated everything I could (though, for some reason I had to do them manually from the site), and I've authorized my computer on License Manager. The guitar itself, when connected to a regular amp, works. Despite this, Variax Workbench nor Workbench HD will read my guitar, no matter how many times I rescan. I've tried connecting both with and without the USB hub, but no dice. I charged my battery to the point the red light on the adapter started flashing, too. I figure the problem has to do with the fact that the USB-end of the hub has a green light, while the opposite end (where the guitar is connected, sorry, don't remember the name of the type of cable) is flashing red. I tried connecting my guitar to the hub with a different cable and switching sides, but still nothing. Another thing: When I first connected my guitar to my computer, should I have gotten an immediate prompt to download any the three programs? Because I didn't. I registered my guitar and downloaded them manually from the software page (and later updated on Monkey). I don't know if the solution might be available in the support page already, but at this point I feel too frustrated (Imagine how ecstatic I was when I took it out of the included gig-bag) and am not in the patient mood to look for it. This is my first Line 6 product ($799!), so I'm not exactly sure if there's a difference between searching "James Tyler Variax" or "Variax" on the software page. I also tried changing devices on Monkey as well as adding a device on Variax Workbench, but the only device I see is "Variax USB Interface". Sorry if this a ignorant question, but I really am at a loss. Quote Link to comment Share on other sites More sharing options...
TheRealZap Posted July 24, 2014 Share Posted July 24, 2014 have you made sure the volume is up and that a standard 1/4" jack is plugged into the guitar as well? Quote Link to comment Share on other sites More sharing options...
FloorTile4 Posted July 24, 2014 Author Share Posted July 24, 2014 Wow, I feel so stupid... It worked, thanks! I turned the volume up, but I subconsciously decided having to connect a jack was optional. Quote Link to comment Share on other sites More sharing options...
TheRealZap Posted July 24, 2014 Share Posted July 24, 2014 its just a power save feature, when running on batteries it turns off with no cable plugged in. if you were using a pod with a VDI cable you wouldn't need to have a 1/4" jack because the VDI cable would be supplying power and not the battery. Quote Link to comment Share on other sites More sharing options...
Charlie_Watt Posted July 24, 2014 Share Posted July 24, 2014 The problem is that the USB interface cannot power the JTV so you have to insert a jack and turn the volume up for the JTV to power up. Glad you got it working. Quote Link to comment Share on other sites More sharing options...
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