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Alt tuning pot not responding on JTV89


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I have only had this 2013 JTV89 guitar for a short time and the tuning pot has stopped responding to pushing it in, the light will not come on, even when I take the knob off and push by hand.

The model selector pot works fine.

I tried the trick of putting a small piece of rolled up business card inside the plastic knob to raise it up a tiny bit, but no luck.

I tried it with the ethernet cable and also with 1/4" out, not that that would change anything.

Oddly this problem started when I first fully charged the new battery that Line 6 sent me today (I bought the guitar new without a battery)

Note that it worked when I had no battery in and powered it from my HD500X via ethernet cable.

 

Is this a common problem, and I am guessing i need to get the pot repaired?

Any other tricks to wake it up?

thanks in advance

 

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I have the same problem but with the button of selection of the models ectronique operates, workbend also I opened a ticket but I have to send it in repair.... but there does not have of healing in my country! Not being this tipped breakdown of 2 years in moderate use funny.

 

 Accessories of lollipop   . :wub:

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