These forums are read only, please use our new forums here.

Main :: M5 / M9 / M13

M13 footswitch issue
by mrphilcollins on 2011-08-21 15:37:38.9450

one of the footswitches on my M13 is starting to malfunction, sometimes it won't turn on and others it won't click off. i'm confused by this as i've been very carefull with the pedal since i got it about 6 months ago. i haven't overused it or been heavy handed so it has to be a problem with the actual board. it should be covered under warranty i assume?

Re: RE: M13 footswitch issue
by darealagentp on 2011-08-23 10:34:02.3670

Here in the U.S. the product warranty is 1 year from the date of purchase on your new product sales receipt.


In the U.K./Ireland (EU nations), I remember colleagues mentioning a different electronics warranty policy unique to each country/region, so those policies would override our 1 year warranty, I believe.


The entity to ultimately assist in Servicing your unit would be our Line 6 UK office.


  Here's their contact info:

  Line 6 UK/The POD

  Clifton House

  Butlers Leap

  Rugby, Warwickshire

  CV21 3RQ

  +44 1788 566 566

The information above may not be current, and you should direct questions to the current forum or review the manual.