Hi to everyone,
I would like to bring some more information on what seems to be a real issue on this unit (HELIX Floor): USB connection issues.
After searching for info on the forum I understood I'm not the only one facing the same problem. Moreover, it seems like a firmware update could not fix this behavior as from my search I see that this issue is present right from the beginning of the product life.
Description of the issue
After connecting the unit to a PC (Windo