phil_m,
Thank you so much for the information. Tried loading 2.0 several times with no success. It would start but then send an error message. Went back to v. 1.4 and used another USB cable and port. Update/restore went through! Did it on my Win 10 Pro machine. Not sure if I'll upgrade to 2.0 for a while.....
Thanks again! Have a great evening!
RK