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  2. That's not normal. You're talking about HX Edit, correct? Changes you make in HX Edit should be pretty much instantaneous on the hardware. Are you using a USB hub of some sort?
  3. Today
  4. Using my 2020 MacBook Pro, the lag in the Helix software with the hardware plugged in is so bad it's unusable. It's way easier and faster for me to just use the pedal to edit. Is this everyone's general experience with the software? If no... what are some tips to get mine running better? Thanks for the help.
  5. Right? I feel like beer and live music are inseparable, haha.
  6. That's the one. You might have to leave your finger on it for a second. If it still doesn't work, check in Global Settings>Footswitches to see if Stomp Select is set to Touch.
  7. I'm hearing, in addition to the reverb/delay, a subtle modulation effect, chorus or detune, which often softens things. You can assume with some certainty that there's compression on just about everything to some degree on just about every studio recording ever made, but I didn't hear anything that jumped out at me and made me think compression is what is making the guitar sound that way. Beyond that, I think it would be hard for anybody to really help you unless you shared your preset.
  8. Thanks psarkissian, I definitely have the Shuriken bundle. I want to use the FH to control everything ideally, so I don't have to touch the knobs ever. When editing via the app, I can either select the model on the guitar (nice and quick and the app changes in real time), or I can use the model slider in the app. The issue is, whichever way I choose to edit, the names are wrong. e.g. If I select "Chime1" on the app, I hear a Spank through the speakers. Or I select a User preset on the guitar, I will hear the User model, but the app will display Spank. See the pics, the names don't match. All the sounds are there if you keep scrolling through, but it makes editing very confusing. Time for factory reset?
  9. Yesterday
  10. " the model in the iDevice doesn't match the guitar. ", " I rotate the guitar knob to a model while connected through VDI, and the app sees something completely different. "--- 1) Either the iDevice is controlling the guitar, because each effect has a preset guitar model associated with it. That can be turned off, so you are controlling from the the guitar. 2) Or, the Shuriken Bundle is not loaded in your guitar, go to,... ... for the Shuriken Bundle.
  11. Our bass player wants to do 'Head On' by The Jesus and Mary Chain. (Youtube video of song: https://youtu.be/eGp47YwDZ48 ) When I first heard it I figured it be easy to dial in the tone, as to me it just sounds like some simple tube distortion and a ton of reverb on the chorus part. and then the same but less verb and then dialed back a bit for the rhythm. But for the life of me, I can't seem to get something that's close for the chorus. Everything I try doesn't have that 'softness' to the distortion and sustain. I can tell there's a lot of reverb being used, but I don't know how to take the edge off the distortion so it's got that softer, fade away feel to it. Something tells me compression might be in play to take the attack off, but compression is something I don't have a lot of experience with and I'm trying to get the sound to fade off, not add more sustain which is what I thought compression did. If someone could take a listen and point me in the right direction, or to something on custom tone that sounds close., I'd appreciate it.
  12. You guys are great! Now I have a very good idea re: this thing's capabilities for use. All 3 of my current amps have loops and I have a pair of Hifiman HE400i phones. Plenty of options...when I get around to THAT part of the hobby, lol. JK. I will start watching for pa speakers as well. Thanks again everyone. I have to say, I wouldn't have bought one of these, but it sure sounds great now that I have another one and am really listening to it!
  13. Yes I've used that, but the issue is that the model in the iDevice doesn't match the guitar. So I choose a certain model in the app, and I hear a completely different one. Or, I rotate the guitar knob to a model while connected through VDI, and the app sees something completely different. It's like all the labels in the app are wrong. The sound matches what i have selected on the knob (provided that I have physically rotated the knob). I think maybe i'll attach some pics/vids.
  14. Before I dive into this, I wanted to say one thing. Since it can be difficult to interpret tone of voice in online discussion, I wanted to make it clear in no way am I upset or angry with you or Line6. At this point, I'm more interested in having a real conversation about the issue and hopefully getting a real resolution for anybody still using the UX2, because I do 100% believe that this is a driver issue and not user error. If at any point you don't want to keep up with this, feel free to duck out, this is just a curiosity for me. "Most likely the default sample rate was set at 48k for the device, thats why it would 'revert' when you re-opened the window." Are you saying that, for example, if the default is 48KHz it will display 48KHz instead of 44.1KHz even if 44.1KHz is what is actually selected? That's not how the settings menu works in Windows 10. If you're on Windows you can confirm for yourself in Control Panel. The factory default value is what's selected initially, sure, but anytime you open that screen, it will show the current value by default. It did that with the UX2 output device and my other input devices (both at the time and now), the UX2 input device is the only one that wouldn't save the setting. "When you changed your output sample rate (to the same as input) - others heard your sound correctly, right?" No, that's not correct. Let's ignore what it showed in that settings screen and assume whatever I selected was actually used (I remember testing this at the time, I constantly switched between 44.1 and 48 on input trying to figure out the issue). There are 4 cases here: Input Rate | Output Rate | 44.1 KHz | 44.1 KHz | No issue 44.1 KHz | 48 KHz | Deep voice 48 KHz | 44.1 KHz | No issue 48 KHz | 48 KHz | Deep voice Keep in mind that it always showed 48KHz in the settings menu for the input device, but having the output set to 44.1 is what would fix the issue. I'm going to assume you know more about sample rate than I do (because you almost certainly do), so perhaps you could answer a question for me here: I understand (or I think I do) why the deep voice issue would occur if the sample rate were higher on the input than the output (or is it the other way around?). Shouldn't the opposite be true if the sample rate were lower on the input than the output and have a higher pitch? "THAT doesn't make sense, most likely you were changing the sample rate IN the software. How were you monitoring? - what were your speakers or headphones connected to?" I always changed the sample rate in the Windows Control Panel. I played with the sample rate in Audacity and didn't notice any difference. Also worth noting is that this issue occurred in some software where you can't change the sample rate, specifically Discord and Google Hangouts. Headphones were plugged directly into my on-board audio (live monitoring was not used with on-board) instead of through the UX2 monitor port (again, microphone always sounded correct in the live-monitoring). It's a matter of if I was using the UX2 output audio device or the on-board output audio device during playback. Playback was of audio recordings. If I recorded with the UX2 as my output device or the on-board as my output device had no effect on the issue. Microphone was always connected through the UX2 for testing. Honestly, I don't see any reason why it should have an effect on it. The output device will ONLY effect the OUTPUT, it has no connection to the input or the recording. I'm aware that runs counter-intuitive to what I'm suggesting the issue is, but that is simply because the UX2 input and output run off of the same driver, and I'm suggesting it's a driver issue instead of a sample-rate issue (because all the evidence I have points towards it being related to, but not directly caused by sample rate). I'm going to have to disagree with you on how 'correcting' the output sample rate should fix what other people hear. In absolutely no way should the output device effect what is recorded by the computer. Playback makes 100% sense, sure, but I should be able to take a microphone and record audio with no output device at all and the recording still sound fine when played back later. The recording comes 100% from the input device, neither Windows nor the application being used to record the audio cares what the output device is or how it is configured when pulling data from the input device. The best explanation I can come up with as to what's happening here is this: The input sample rate setting isn't used at all (this explains why the input sample rate isn't saved). Instead, Line6 may have tried to prevent sample rate mismatches by having both the input and output sample rate controlled by the UX2 output sample rate. Not a bad idea IMO, but if that is the case, then there must be a driver issue that is allowing this issue to occur. My suspicion would be that the UX2 records at the configured sample rate and windows assumes it's being sample at 44.1 - regardless of what is actually configured. Either that, or the issue could be flipped and the UX2 is always sampling at 44.1 and Windows assumes it's coming in at the configured sample rate - causing an issue when it's configured at 48. In either case, switching the output sample rate to 44.1 would explain why it suddenly starts working consistently. As was noted early on in the thread, this issue wasn't always present and would appear over time. A restart could fix the problem but didn't always, likely because the UX2 didn't fully lose power. The inconsistency of the issue and its likely hood to appear over time even when settings were not changed between when the issue wasn't present and when it appeared suggests an issue with either the hardware running for long periods of time or there being a driver/software issue when used for an extended period.
  15. Hi, Capacitive touch sensitive foot switches are not featured on the POD GO, but they are on the Helix family products. Take 15 minutes and watch this - better than a thousand words. Hope this helps/makes sense.
  16. Hi, When you touch a foot switch with the block highlighted the option is to assign that effect either as a momentary or latching switch. If you assign, for example, a Script Phaser to latching on FS1, then engaging the switch will turn it on the effect and pressing again will turn off (bypass) the phase effect. Hope this helps/makes sense.
  17. No not pick-up mode, it's for deciding whether the iDevice app controls the guitar or whether you do it manually. Going from mags to models is done from the model knob on the guitar. Once in model mode, either you or the iDevice app determines the model being selected. You can choose the model for the preset using the iDevice app as well.
  18. You mean “pickup mode”? If I switch that to magnetic, then I lose all Variax functionality. That’s not what I want. Have I misunderstood you?
  19. So true and more specifically, historically shutdown processes rather than hard shutdowns have been used for two primary reasons - to prevent corruption of open files and also because many edit and other operations are initially executed in RAM/memory/cache which is generally much faster than a hard drive. Files must be closed and the data written down to hard drive or SSD storage before a shutdown, or data can be corrupted and changes lost. Thankfully this has not been an issue for any completed save in the Helix or to my knowledge any of the HX devices. Some users even use power strip switches without issue for shutdowns, never touching the switch on their L6 device.
  20. I liked mine the best for heavier tones when I plugged the POD into the FX returns of an amp and used the PreAmp version of the amp models. But it's made to be connected a lot of different ways so experimentation is required. I play in a Black Sabbath tribute band which is heavy metal but somewhat blues based. You may find a tone you like with headphones or even straight into a monitor or mixing board. I haven't heard of too many people using it in front of a clean amp unless it's for the built in POD effects only, such as distortion effects or wah. Otherwise you're basically plugging in an amp tone into another amp tone. That usually doesn't work well.
  21. Hmmm, didn't know that. Just tried it - wasn't asked about assigning it as a bypass. Is there something else I need to do before this step?
  22. LOL, love a little levity in a manual but this survey must have been of modern blues dentists. In my experience nine out of ten traditional blues "dentists" believe it is a crime to connect any kind of pedal or modeler whatsoever between their amp and the guitar.
  23. Yawn, the internet physics... https://www.fender.com/articles/how-to/get-rolling-5-dos-and-donts-for-transporting-your-amp
  24. Maybe you need to use the confidence you have in knowing that that one preset is always there for you to fall back on, to allow yourself to go crazy and find out what else the Helix has to offer.
  25. According to the manual any IRs you import via PowerCab Edit need to be: mono .wav file 48Khz 24-bit 2048 samples if not, it would presumably not work - i.e. there would be no sound
  26. https://benvesco.com/store/helix-dsp-allocations/ This?
  27. I'm not suggesting that this works or is important to everybody running 4CM, but whenever anybody starts talking about levels I always like to point out that the difference between "line" level and "instrument" level has as much to do with impedance as it does with voltage. I don't know if the Line/Instrument options in Global Settings on the Helix change the impedance as well as the level. All I know is that back when I had a POD X3L (line level fx loop), I ended up having to use a reamp box, not only on the signal coming from the X3L fx send to the front panel of the amp, but also from the X3L live output to the effects return on the amp (the reamp box I have is 2-channel - https://artproaudio.com/product/dual-rdb/.) It wasn't enough to just turn down the fx loop send level and the output level of my X3L - the low-z signal coming from the X3L fx send made my preamp "screamy" (for lack of a better term) at any gain setting, and the low-z signal coming from the X3L output caused a weird ringing/pinging noise similar to microphonic tubes. Once I put the reamp box in there my preamp sounded just like plugging straight in and the ringing was gone. Yes, the output volume for a given Master Volume setting on my amp is a little lower than without it, but certainly not enough that I can't still rattle the tile off the floor when I need to (my Mesa Boogie .50 Caliber+ is too loud at 2... plenty of headroom). So when I got my Helix I briefly checked out the Line/Instrument options but it didn't take long to realize that just leaving the levels at Line and using my reamp box was still the best option.
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