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My bad. It was 1.3.2 Apart from the version everything above is what's happening Still not joy. Everything same as above. XL says "Line6 server not available, check internet connection" when I try to log the unit in, but it's online. ~

Hi, It is a well documented fact that the Line 6 Updater cannot connect to a Helix in a failed state, if HX Edit is also open in the background. A search through the threads in here should have revealed this information (link below), which also contains a link to how to recover your unit from the “Boot Failure” situation. Sadly, the Admin of this forum never pinned the article regarding this issue, which was compiled and provided by many long time users and contributors in here. Hope this helps/makes sense - for anyone else who may encounter this problem.

Done :)

Do you actually think that they did this just cause they felt like it? That no one mashed for it???

It looks to me like the ON/OFF and DELETE virtual buttons above the Helix blocks look like they are a about 5 pixels big. Did this change? Are my eyes just getting old? Also, it appears that Line 6 changed the editing behavior to require that you now hold SHIFT in order to use the mouse wheel for micro changes in a block parameter. Firstly, I wish that this was not just plain simply changed on us with little documentation of the change (I haven't found it anywhere yet - at least it is NOT obvious as fundamental editing behavior probably SHOULD be), but a simple mouse click STILL changes the parameter setting. I get using the SHIFT key to eliminate inadvertent mouse wheel changes but then to keep allowing left mouse button clicks to go ahead and inadvertently change the parameter seems a little inconsistent and NOT helpful. I really wish that Line 6 would not change the behavior that has been successful for over ten years and instead make these changes as new optional features that can be turned on and off depending on user preferences. I am continuing to be convinced that Line 6 does not know what user preferences are. Does anyone have a preference for not being given a preference? Will this improve instead of degrade? P.S. ALSO, CTRL-Z (typically undo last action in Microsoft Windows) instead defaults to the default for the parameter. So that behavior is not helpful either. P.S. P.S. ALSO, SHIFT-Left Mouse button Switches between Enabling and Disabling the Snapshot control of the block parameter! (Which could make you lose you snapshot settings for that parameter for all snapshots if you happen to inadvertently hit the Left Mouse button while still holding the SHIFT key) So be careful what your hands are doing. - Still awaiting the Expand D-10.

Hi, This is all rather pointless, because you obviously didn’t note my previous posts advising of the fact that “IdeaScale” is closed, defunct, deceased, no longer available. There is nobody from Line 6 here, who even might care!

Yeah I understand what you're trying to do. Helix doesn't allow you to save what you have right now to a different snapshot. Instead, you can back up your already-tweaked snapshots to other ones, and then experiment. I tweak the !@#%%^ out of my presets and snapshots, pushing it to the limit of its ability and I never, I mean never faced this need. :)

There may well be a firmware update in the next few days, as there could always be. But it would have nothing to do with v1.3.3 of the app. That was released solely for preset interoperability with the initial release of Helix Stadium Native. It does not require a firmware update.

Hi, I updated the app to 1.3.3 and no firmware update was proposed ... maybe in the next days

Downloaded Stadium Native, installed it and trying to run it inside Studio One. When I try to sign in to Line 6 account it says incorrect username or password while I'm 100% sure I'm using the right credentials. I tried logging into Line 6 with browser and even telephone and that works. Anyone has the same problem? I tried re-installing with firewall and antivirus off and removing the plugin and appdata content but to no avail...

There is no v1.3.3 firmware update. It's only the app. My app is updated to v1.3.3 and it is not alerting me to a firmware update.

Turned off WiFi, plugged in USB, firmware downloaded, start firmware flash to be told 'Error starting updtate.....Something went wrong...Response:-3'

I spent about eight hours fixing this, and if you follow these steps you won’t have to panic like I did. I bought my Helix a few days ago, tried updating the firmware, and the update got interrupted. After that, the Helix wouldn’t show up on my computer at all — not in HX Edit, not in Line 6 Updater. I thought I’d have to take it back to the shop, but I figured out what actually causes the problem. When a Helix firmware update gets interrupted, the internal processors can get corrupted. Once that happens, Windows won’t recognize the Helix even if the cable is fine. People will tell you to try different USB ports or different cables, but the truth is the stock Helix cable is usually the best one. The real issue is that you need to create the right environment so Windows can detect the Helix again and let Line 6 Updater talk to it. Modern Windows has built‑in device protection that can block a corrupted device from reconnecting. So even though the Helix was just working, once the firmware gets corrupted, Windows basically refuses to enumerate it. That’s why it disappears from Device Manager and HX Edit. The fix is getting the Helix into a mode Windows will accept, so the updater can reinstall the firmware cleanly. 1. ERASE ALL YOUR SOFTWARE AND DRIVERS A) SETTINGS > APPS > INSTALLED APPS B) SEACH FOR LINE 6 – UNINSTALL ALL DRIVERS AND HELIX STUFF 2. A) RIGHT CLICK START MENU > SELECT DEVICE MANAGER B) IMPORTANT: SELECT VIEW > SHOW HIDDEN DEVICES(MAKE SURE CHECKMARK IS BESIDE IT). YOU ARE GOING TO HAVE TO GO THROUGH EVERY SECTION I.E., AUDIO INPUTS AND OUTPUTS, MIDI ENDPOINTS, LINE 6, SOFTWARE COMPONENTS, SOFTWARE DEVICES, SOUND, VIDEO AND GAME CONTROLLERS, UNIVERSAL SERIAL BUS CONTROLLERS. GO THROUGH EVERY SINGLE ONE AND DELETE EVERYTHING THAT SAYS LINE 6 HELX. I WOULD HONESTLY JUST DELETE ALL LINE 6 STUFF. 3. SOFTWARE A) Go to https://line6.com/software/ B) Select EXACTLY WHAT YOU USE Helix LT or HELIX or HELIX RACK ETC. C) Download the TOP SELECTION and download >> LINE 6 UPDATER, DRIVERS, FIRMWARE, HX EDIT NOTE: IF YOU GET THIS ERROR WHILW INSTALL DO NOT WORRY IT’S A GOOD SIGN CLICK CANCEL AND CONTINUE INSTALL. C) Install Line 6 Driver2_5 Helix v2.00.0.0 Installer.exe, then LINE 6 Updater, then HX EDIT. The firmware file will be used in a bit. 5. This is a REALLY IMPORTANT STEP. Go INTO WINDOWS SETTINGS >> PRIVACY AND SECURITY >> DEVICE DEVICE SECURITY >> CORE ISOLATION DETAILS TURN OFF MEMORY INTEGRITY>> LOCAL SEC. AUTH. PROTECTION, MICTOSOFT VUL. DRIVER BLOCKLIST Now open Lline 6 updater and you should see your Helix NOW IF NOT WAIT, If its still not showing up MAKE SURE YOU KEEP ALL THE CORE ISOLATION STUFF OFF AND YOU RUN THE LINE 6 UPDATER INSTALL AGAIN. 6. Proceed to install the NEW FIRMWARE again. Make sure your power wsettings and screensvers are off!

Helix app says there is an update for 1.3.3 firmware, and insists I connect HXL via usb, but nothin's happening. Is there a problem ?

I don’t think you missed anything. You are correct that mics and placement can make or break your tone. But so does cab selection. And Helix is cab centric I suppose. a mic lock feature might be a good idea. You should submit a request to line 6.

i did own one of them that i used for a different rig a few years ago. great little problem-solving tool that takes up no room!

From Customtone: https://line6.com/customtone/search/?submitted=1&family=hx_stomp&sort=rating&sort_dir=desc&search_term=hendrix Click on the image of each preset before downloading and read the details, especially the Comments section. That may tell you whether the preset was designed for output to a guitar amp or PA/studio monitors. You want the latter. A preset designed for output to a guitar amp will sound pretty bad but can be improved by adding a Cab or IR to the preset.

Thank you, I will look into Custom tone and the Marketplace and see what I can find.

In think, I got what you are speaking of... however,to my ears, mic placements changes sounds - sometimes even more than the cab itself... And some placements I never like... (Cone, close)... I think to understand the cab sound, for me it would help to go through with a standard mic setting... Should not be too hard to implement ("lock mic"-button)... That's why I wonder, if I miss something?

Just for grins, reading the whole info block discussed what 1.3.3 does address, I discovered once I read the whole list in the latest 1.3.3 upgrade section. It actually went with a blow by blow (forgive me Jeff) ************************************************************* Improvements/Bug Fixes in 1.3 Numerous improvements and many, many bug fixes Improvements/Bug Fixes in 1.3.2 Additional bug fixes Improvements/Bug Fixes in 1.3.3 Support for Helix Stadium Native presets Additional bug fixes *************************************************************

Ok, thanks

It *seems* to me like your workflow is the issue. correct me if I’m wrong, but it sounds as if you’re assuming that a given mic at a given distance will work perfectly for all cabs and that switching the cab with your preferred mic should give you the best result. I think that’s the wrong approach since every cab/mic combination is different. And cabs sound great with a ribbon mic, others not. So I think it’s wiser/more to the point to audition the cabs (as spec’ed by line 6), and when you hear something your like, or in the ballpark, then you can play with the mic and placement.

Too often I have been unsatisfied with dialing in the exact tone in my head on my Helix, and then decided to play around with different guitar models on my JTV 69-S and been VERY happy with the result once I find the right guitar model/volume/tone/pickup position. I guess I could just buy real versions of all of those Variax Models (But that was the whole point as I remember. Except that I just saw a parts guitar with a Jazzmaster body and three P-90 pickups that I would like to create a model of in Workbench. Unfortunately, I have to jump through ridiculous hoops and compromise the security of my computer just to get Workbench to run and then it will not work with HX Edit anymore. It's not really Line 6's fault for dropping the Variax. But they were the ONLY ones to do a modelling guitar right. Too many of us Variax users are addicted to the convenience of changing presets or even snapshots and changing guitars and/or tunings with NO audible GAP. I STILL BLAME Line 6 and eps. Yama(HAHAHAHAHAHA).

Hmmm, sounds like a challenge and one that I would routinely do for all sorts of changes in a preset/snapshots. In the Helix. I would set up the same Preset but with a different name. It used to not matter as I could do it at any time anywhere with Helix. But now with Stadium, you can only do it in the master set list (USER or whatever you want to call it that is NOT a Folder). The you need to make a new version (used to be called a copy) of a preset (Don't worry because Stadium will append something to the name because it gets confused over Presets with the same name. And then make changes to the COPY of the Preset. You can't really do an A/B comparison easily. But it is a lot easier (and you are not likely to lose your changes) using this method. You just have to decide which version of the preset you like better and if you want to keep the old version as a reference or for other changes. On a side note: I have only tried the DEMO of Stadium Native, but I saw a little A==>B button that looked like it might be a A/B comparison like some DAW plug-ins have. This would be very cool and very useful. But I wonder how Stadium Native will use the same file for a specific Preset name like Stadium does. Sorry, I still can't get used to that as it disrupts my workflow. I will adapt, like I have so far in editing Stadium presets.