silverhead

Time to open a support ticket.

Helix Stadium and Stadium Native presets are fully compatible. Don’t need a separate section. Upload failure is likely a different issue.

Is the XL successfully connected to your local wifi network/router? You should be able to use the WiFi button in the Main Menu to do that.

If I understand the situation now your device is running some version of firmware earlier than v1.3.2 and you are being alerted by the app that a firmware update is available. I’m not sure what version of the app is alerting you but perhaps you can avoid the app entirely by updating directly on the device. Press the Main Menu button on the device. There is a Download icon in the main menu that should show that an update is available. Press that icon to initiate the download directly, bypassing your computer and the app. The download should proceed directly from the Line 6 website using only your router’s wifi connection to the Stadium device.

There may well be a firmware update in the next few days, as there could always be. But it would have nothing to do with v1.3.3 of the app. That was released solely for preset interoperability with the initial release of Helix Stadium Native. It does not require a firmware update.

There is no v1.3.3 firmware update. It's only the app. My app is updated to v1.3.3 and it is not alerting me to a firmware update.

From Customtone: https://line6.com/customtone/search/?submitted=1&family=hx_stomp&sort=rating&sort_dir=desc&search_term=hendrix Click on the image of each preset before downloading and read the details, especially the Comments section. That may tell you whether the preset was designed for output to a guitar amp or PA/studio monitors. You want the latter. A preset designed for output to a guitar amp will sound pretty bad but can be improved by adding a Cab or IR to the preset.

The setup you described should give good results. The issue may be with the other user’s setup and settings. For instance if you are listening to YouTube videos be aware that there may be other audio processing that is not mentioned. If you are copying specific settings from a picture/video of someone’s computer screen you will also need to know their setup (i.e. the first questions I asked you). And if you are downloading tones from Customtone be aware that there is no moderation there; anyone can post a preset using whatever equipment they have and describe it however they want to. Doesn’t mean it will sound anything like their description when played in your environment. Having said that I have found some pretty good starting points for custom tone development on Customtone. Filter for HX Stomp and search for Hendrix. Read the descriptions for comparison with your setup, and select the highest rated presets to download and audition. Suggestion: experiment with some presets you can find in Helix Marketplace. They will cost a bit but for a minimal initial investment you can find high quality presets that are designed for the HX Stomp and FRFR/studio monitors that you can import into both your Stomp device and Helix Native. See if they sound better. If not then there’s probably something wrong with your setup or equipment.

Have you investigated whether or or not the Snapshot Edits Discard/Recall parameter affects this behaviour? In any case your feature request should be submitted here: https://line6.com/company/contact/productfeedback/

I expect it’s all about input and output. What is your setup? Are you using the Helix Native presets in your own Helix Native? Are you applying the plug-in to a dry guitar track? Are you using HX Edit to transfer the tone into a Helix hardware device? What are you using to monitor the sound? Guitar amp? PA speakers? Studio monitors? Headphones? You need to make sure your recording and playback systems are similar to the one used by the preset creator when building the preset.

I would open a support ticket to get the official answer from Line 6.

Yes. The app update is to provide file transfer compatibility with the newly released Helix Stadium Native plugin. There is no update required to the Stadium firmware.

Open a support ticket to get an official response.

Check that your XT Input and Output settings match your physical environment. See manual for details. Otherwise open a support ticket for info on how to update your firmware or further problem identification.

I believe the free version of Cakewalk Sonar includes an amp modeling plugin called TH3.