silverhead

I suggest you open a support ticket to deal directly with Line 6 tech support.

An audio interface is a (usually external - not part of your computer) device that accepts your analog guitar (or other) input, converts it to a digital signal, and passes it through to your computer for digital processing, e.g. in a DAW. You mention a soundcard. Do you connect your guitar cable directly to your soundcard? If not, what do you connect it to? There are other VSTs in your picture - e.g. Amplitube. Do those work OK?

What audio interface device are you using? Your version of Gearbox may require a Line 6 interface to work. The license is tied to the hardware.

The Gearbox-like plugin is called Pod Farm. A license for the original Pod Farm product was included with many Line 6 audio interface products that are now discontinued, and that version of POD Farm would not work with other audio interfaces. A license for the current POD Farm 2 product, which works with any ASIO audio interface can be purchased. Of course, more recently Helix Native was released. It’s a superior plugin that can replace POD Farm.

See pages 15 and 48 in the Pilot's Guide Rev A v1.0. Since you've read this already, please be specific about what you don't understand, or what is not working for you.

OK - now we can understand your question better. What foot controller are you using? Also, good to know that you read the manual. You hadn't mentioned that, and many people don't so I referred you to it.

Please provide details about your physical setup. Amp? Audio Interface? DAW? Computer? Are you mic’ing the amp into your interface or going direct (bypassing your amp’s speaker/cab)?

First, open a support ticket to deal directly with Line 6 tech support (this is a user-to-user peer support forum). Meanwhile, give us some info about your computer (Mac/PC? Desktop/laptop?) and operating system. I suspect a USB connection issue. Avoid using any usb hubs; if using a PC desktop use a rear panel rather than front panel usb port. Try a different usb cable. Try these procedures:

Does this happen with all presets or only one/some? It sounds like there may be an FX block that you are not aware of. For instance, a Noise Gate block (embedded in the Helix LT Input block) can possibly have that effect. Examine each FX block in the preset(s). Begin by turning each block on/off until you find the one that is causing the effect. Then adjustt the parameter settings for that block to remove the unwanted effect.

The Downloads section of this website shows that the first public release of POD HD500 Edit was September 30, 2010 - slightly more than 15 years ago. What do you expect the level of support for your new Quad Cortex will be in 2040?

Not sure what you mean. Are you thinking that the JSON files must be manually edited? Not so. Loading a Helix Native preset saved in v2.59 will be automatically adjusted by Helix Native as it loads or is Saved. No manual editing required. If a preset is not loading properly it is due to another issue. Can you provide an example?

Are you able to test using a direct USB connection, without using the docking station?

Have you tried the 4CM setup? See manual pg10.

Then you make the setting active. It works in the one preset you want, and since you don’t care about the other presets it doesn’t matter. Personally, I decide on the snapshot edit behaviour based on whether I am primarily editing or playing in any given session. When editing, especially if editing snapshots, I set it to Recall so that I can navigate among presets without having to Save the preset each time I change Snapshots. I tend to leave it there because while playing I don’t usually even have the edit program active - everything is done on the device. If I do have the editor running while playing I set it to Discard.

If you have further USB issues I suggest you get rid of the hub. They’re not recommended with Line 6 products.

Hit the Downloads button at the top of this page. In the Hardware field select POD Studio UX2 (or Toneport UX2 if that’s what you have). In the Software field select Drivers, and in the OS field select Windows. Hit GO and on the next page hit Get Download for the latest driver.

I think the HX One will get you exactly nothing more than you already have with the HX FX. Theoretically it would give you one more FX Block but in fact you have to sacrifice a block in the HX FX to fit in the FX Loop block you need to enable the HX One. So, yeah… no advantage.

I would open a support ticket. Perhaps Line 6 can intervene on your behalf to expedite things.

I understand that Variax users are a small minority among guitar players, it for those who, like me, do use a Variax this issue disappears. You store the desired Variax model in the Helix preset. I’m often not sure what guitar model I’m playing but I know I have previously tailored the preset for that model.

OK. Check your email.

I am on EST also. How about 11 am or 4pm today? I haven’t used Zoom in a long time. I am reluctant to provide any personal info here in public. Please advise how you suggest we make the Zoom connection. For instance, if you want to provide your email address here I will email you and we can go from there.

Hi Rob. I'd be happy to spend some time with you on Zoom. Let me know how and when you'd like to proceed.

You’ve received a reply to the identical question you asked in the Helix subforum.

I would open a support ticket. See …. In the above, the driver version you mention lists Guitarport as a compatible product on Windows 11. POD Farm 2 (not the original version) is also listed as compatible. I believe your GuitarPort product came with a license for the original POD Farm product. You may need to purchase a license for PF2. However, you should open a support ticket before doing so.

Forgive my ignorance but why does this matter? Can you not have both your camera and your Stomp connected via USB?