silverhead

First make a system backup of your Helix Rack using HX Edit. Then download the v3.70 firmware manually. Run Line 6 Updater and choose Install from File. Select the downloaded firmware file. After installation refer to the v3.70 Release Notes and complete the procedures from the firmware installation point.

Also, https://helixhelp.com

I don’t know how it could happen but to get it back I would perform a factory reset on your POD Go. But first backup anything you will want to restore. If that doesn’t work reinstall the firmware.

Open a support ticket to deal directly with Line 6 Technical Support.

Have you followed procedures in this link from the list I provided earlier? If so, at what step in the procedure do things not work as expected?

Not sure exactly what you mean by ‘working’ so here is a list of specific topics from the FAQs….. https://line6.com/support/page/kb/recording/pod-farm/

Contact Line 6 Support (see link at top of this page).

I stand corrected. Thanks voxmann55. I wasn’t aware of that. Apologies for providing incorrect information. I hope it ultimately did/does not cause harm to anyone’s equipment.

Yets, there is confusion. I am confused about what you are asking, since you didn’t actually ask a question or at least it isn’t clear. A TRS cable is typically for stereo signals, but you only mention one speaker. And I don’t believe there’s any difference between a speaker cable and an instrument cable. A cable is a cable. The type of shielding and the end jacks matter, but neither makes one cable a speaker cable and another an instrument cable. Please clarify your question.

Sure. There are several ways to do it. The simplest would be to use the HX FX in front of the Helix (guitar -> HX FX -> Helix). Use the HX FX for any FX that you want to run pre-amp and use the Helix for amp, cab and any post-amp FX. You could experiment with other setups.

You have options. Choose the one (or more at different times) that best serves your needs. It partly depends on whether or not you are using a regular guitar amp as your output for the Stomp, or a mixer/PA/studio monitors. 1. Place your pedals in front of the Stomp: guitar -> pedal(s) -> Stomp Guitar input. All pedals come before the amp in the signal chain. 2. Place your pedals in the Stomp FX Loop (Send/Returns): guitar -> Stomp Guitar input -> Stomp Send -> pedal(s) -> Stomp Return(s). All pedals are either before or after the amp depending on FX Loop placement. 3. If using a guitar amp with its own FX Loop consider the 4CM method, which allows more flexibility and permits you to have some pedals in front of the amp and some after it. Look this up if you need cabling details. Note that the Stomp can be your audio interface for recording.

Yes, just download and install v3.60. Make sure you backup any critical presets first.

Typically a recording program scans specific file folders for VST plugins. Make sure you include the folder where POD Farm was installed in this list, or move the POD Farm plugin to a folder that is already being scanned.

… moved to proper forum …

The manual (pg 7) describes how to save a User preset, which includes specifying a destination within the User group of presets. This procedure overwrites an existing preset and replaces it with the preset being saved. I don’t know whether you can save a Style or Band mode preset to a User destination. It’s worth trying. If not you can try using the Pocket POD editor called Vyzex. Again, I don’t know if this will support what you want to do. Vyzex is very old technology now and you may have difficulty using it on modern computers but again, worth a try.

How are you monitoring the sound? In other words, are you sure you are hearing ONLY the sound from the Amp Out jack?

Your post is empty. Do you have a question?

Check the level of the master volume knob on your LT; make sure it’s near maximum. If you increased it turn down the levels of any outboard equipment (e.g. your speakers or headphones). Check the Input and Output blocks. Make sure the Input is set to Guitar or Multi. The Output should be set to include the 1/4” outputs and the Level should be 0db. Also test the 2nd cable in your setup.

It’s not POD Go nor Line 6 specific. Google is your friend. Try “what is an IR?”

Welcome to the world of Helix! There’s a learning curve for sure, whether bass or regular guitar, but a bit of perseverance will yield great results. I suggest you start by clicking the Support tab at the top of this page and check out the Helix Tutorial Videos section. Also check out the General Tutorial Videos, especially the Jason Sadites series. They’re not specific to bass guitars, and I’m not a bass player, but I expect that once you’ve learned the basics of using the device and creating presets all you’ll need to do is select the bass guitar amps and cabs when building your presets. Then exploring the different tones and FX geared to bass guitars. You’ll find the bass amps in their own section of the Helix amp options. Have fun and don’t hesitate to come here and ask when you get confused (which is likely for everyone getting started, not just you).

I have moved this post from the Helix to the Line 6 Lounge subforum due to its commercial and self-promotion content. While it is a useful firmware update guide for Helix noobs it also contains advertising and self-promotion content. This is more appropriate in the Lounge than the Helix subforum. @dougb415please post future content in the Lounge area if it contains similar commercial and self-promotion content. Thanks.

The answer is also simple. The discount applies to the device, not the owner. If you bought it new you are eligible for the discount. If you bought it used you may or may not be eligible depending on whether or not the previous owner already used it. Contact Line 6 Support to clarify.