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  1. I have some stereo presets I purchased that I absolutely love. They were before 3.5. The only problem is the limited DSP because the 2 amp/cab setup takes up so much. Any tips for adjusting these with the 3.5 so I can add more pedals? Does a patch/preset like that automatically get more DSP now? I'm not the most technically sound guy with the Helix but am hoping to get better. Any tips or answers appreciated!
  2. Hey guys, Just wondering if anyone can help me ... So live, I currently automate snapshot settings using CC#69 (I believe) using the laptop in Cubase. I was just wondering is there any way to also change presets / banks using midi messages? Can't seen to find a clear answer searching google and the forums. My plan was to have my helix set out like a setlist so each preset would be named after a song then each song would have it's own sounds and fx etc. But I need it all to be fully automated with the laptop as we play to a click with iems etc. TIA Mike \m/
  3. Hi, I am developing an app to control my HX Stomp on my tablet (android) There's any documentation regarding the protocol used by hx edit to for example: download/restore a backup/setlist upload an ir file get the parameters and informations? Is any of this accessible via midi? (maybe with a syshex message?) In another thread a Line6 developer was talking about the fbv protocol... If anyone wants to help also... Cheers, Nick
  4. The new cab upgrades are really great and they start to make to sound the Helix IMHO really realistic. The new reverbs are nice. But me as someone who picky in the beauty of sounds, especially regarding the 3D dimension (sometimes I think I would not be the worst tone engineer) I miss somehow a lot of abilities of the reverbs in the Helix. I know, if you want to make something better, you should start with eliminating the mistakes or telling, what should be better. One HUGE mistake of nearly all reverbs from the Helix is, that they DON'T mute/damp frequencies in a natural way. It challenges me all the time when I try to make a preset with a realistic sounding dimension (ambient, room, hall). You can take a look at how I struggled in the uploaded Helix presets "No ACDC:crunch!" and "No Ston: Crunch1". It would be possible make a downsize compatible descrete parameter like "damping profile". Just to give you inspirations for this: low frequency waves are having much more energy and felt same loudness. They are the way harder to damp. The damping could have a hull curve, simulating different room situations. Tiles will have a different curve, than wood and a room with a lot of high or mid frequency traps would sound different like a Club, where maybe at least some lost of bassy wave come at last back as low mids. It would be really nice, if the damping in the reverbs would work somehow realistic, because IMHO it doesn't. The other urgent thing is: Your existing reverbs sound nice in stereo. Not so very nice anymore in mono. I really wish all reverbs would have a Spread parameter. I do not want to ask for to much, but only to let you know: after spread a panorama positioning of the reverb would be great, and if someday the panorama together with the width depending on frequency band could be controlled, it would lead IMHO to what such modern DSP-devices should be: Not guitar-to-speaker-mic-simulators, but Guitar-to-master-record-simulators. Imho such DSP devices should be able to simulate up to direct recording.
  5. I'm really struggling with a solid USB connection to the Helix. I use the cable provided by Line 6, in the back of a Mac Mini, with nothing else plugged into any of the ports. I've never been able to update the Helix on the first try, it usually takes 4-5 attempts for an upgrade to happen, and in the meantime I lose all my presets. I only use HX Edit when I want to load Its, but after copying 4 or 5 Its, the connection drops with "Connection Interrupted" at the bottom. I've never had such an unstable connection to a device, especially one that has integral power so isn't drawing power over USB. What can I do to solve this, as this is an incredibly frustrating situation.
  6. I've got a little MIDI problem I'm having trouble with... I have a Reaper project set up for the set list of my band. In it I have a MIDI track that is routed to my Helix Rack via a USB connection. There are MIDI items for each song. And within each I'm calling a preset via Program Change on the Helix. Then I'm using CC messages to select snapshots in different parts of the song. Most of the time things work fine, but the Helix pulls up the wrong patch in the middle of a song sometimes - like it was sent a bad message and reverts to an earlier one. Or like the MIDI item in Reaper is programmed incorrectly (but I'm 99% sure it's not...). Anyone seen similar issues? Not sure if this is a Reaper or Helix problem, or both...
  7. Some users have reported getting an error message when installing Helix/HX or POD HD product drivers on Windows 10 or 11. The error message will mention that Line 6 drivers not being recognized or are being blocked after installation. The best work-around for this is to disable Memory Integrity under Windows security settings. You can find this feature under Windows Security > Device Security > Core Isolation details. See this article from Microsoft for further details: https://support.microsoft.com/en-us/windows/device-protection-in-windows-security-afa11526-de57-b1c5-599f-3a4c6a61c5e2 This is a known issue to our team, and for now the best option is to disable Memory Integrity as a work-around. We will continue to monitor this issue for our driver releases.
  8. Out of curiosity will there be a way to import or load HD500 or HD500x patches? Just curious if I am going to have to rebuild my HD500 patches if/when I purchase the unit. Just wishful thinking on my part.
  9. I've opened a ticket about this but want to hear from any other Windows 11 based DAW users who may have ran into the same issue. The latest Windows 11 Pro 64-bit OS update a couple of days ago caused a hole in security due to Line 6 driver incompatibility on my hardware DAW, a DELL XPS 8940, 11th Gen Intel i9-11900K processor (8-Core, 16M Cache, 3.5GHz to 5.3GHz), with 64GB RAM, running Windows 11 Pro 64-bit. Its a stripped down system optimized for audio production. The OS Memory Integrity switch cannot be toggled to on due to conflicts with these Line 6 drivers. (see screen caps attached) I6Helix_AvsFilter.sys I6HXStomp_AvsFilter.sys (for some reason has 2 instances) I6PodHd2_AvsFilter.sys I have related problem on a Surface Book 2 laptop that I previously used as a DAW and uninstalled all Line 6 software on but it did not successful remove all Line 6 drivers, specifically the I6HXStomp_AvsFilter.sys file which I cannot find to manually remove. I have parsed through Microsoft documents for deleting unruly drivers but the system still thinks the driver is installed.
  10. I was rehearsing with my band and suddenly my Helix went silent (no sound coming out from the ¼’’ output). Tuner doesn’t respond either so I assume there is some kind of problem with the input. Tried to connect different guitars and various cables in order to make sure there was signal feed in the guitar input of the Helix. All features and menus seem to work fine. I can navigate through presets and settings. I created a support ticket and I am waiting for a reply. I also tried to reset the device and updated the firmware. Still no sound. Any ideas?
  11. Hey there, I've just updated my Helix to the 3.50 firmware thinking this would solve my issue, but unfortunately it hasn't. Whenever I use the Helix looper and start recording loops I noticed that everything gets recorded under the playback volume knob and the overdub volume knob is rendered useless. So I loop something and then add a second layer on top of it (overdub), but then I cannot adjust the volume of my second loop separately which I thought I could given that there's a "overdub" volume knob. Is it just my Helix or is the bug generalised? Does anyone know how to solve the issue? I appreciate the help! Jonathan
  12. I would love to be able to select a preset from another setlist... or just go to another setlist by hitting a stomp button. Is there something like that available? I was thinking about trying something in the command center... if I can assign a button to a preset in another setlist, then maybe I can create a preset that has a preset from each setlist... then clicking on that would take me to that setlist. Going to try that tonight. Would love to know if anyone else has done this. Thanks.
  13. Hey, long time, first time :) So I really vibe with modern hard rock tones. Specifically I love the live sound of the (now defunct) band, Santa Cruz....specifically Johnny Cruz's tone. To my ear, it's f'n perfect. His cleans, rhythm and leads just are exactly what I'm looking for. Any suggestions on where to start crafting this type of tone? I know there are tons of options, but looking for some general ideas on where to begin. Ty all in advance!
  14. Here are some recovery steps if the update fails when using HX Edit, or Line 6 Updater on your system. Make sure your laptop is connected to power, or be sure to check your USB cable connections. If you're on a desktop system, we recommend connecting to the rear USB ports near the power source. 1) Download and install the latest version of HX Edit BEFORE you run the update. If you're on a Windows computer, it may be helpful to restart after the installation. https://line6.com/software/ 2) Put your Helix into update mode, by pressing and holding buttons 6 and 12 while you power on the Helix. For the HX Stomp, press and hold down the RIGHT page button while power on the device. (You may get a blank screen that is white, or black - this is normal for the HX Stomp) 3) Then use the Line 6 Updater (NOT HX Edit) to run the latest firmware update again. Make sure only the Line 6 Updater is running during the update, close all other recording applications. (If the Helix is in update mode, it should show up on the screen when updater is open after you sign-in. If the Helix doesn’t appear, try re-booting the Helix normally, you should also try different USB ports on your Mac or PC). For further info on the update, please check out this page: https://line6.com/support/page/kb/effects-controllers/helix/helix-350-release-notes-r1003/
  15. Title says it all. How this would not be there in the first place is completely beyond me. To compare the two cabs you're mixing requires endless page-jumping. Pretty bad in HX Edit already, getting abysmally bad on the hardware, especially on a Stomp. Seriously, this is another episode of "how to turn something that'd be absolutely trivial into something pretty convoluted". So Line 6, please bring up a mix slider that is available regardless of the selected cab block. https://line6.ideascale.com/c/idea/1054303
  16. Does anyone know what sort of tweaking i would need to do and what inductor to use in order to get the chrome custom sound in my v845? i also have a cry baby standard i could use for some part swapping if needed. thanks in advance just in case i miss you.
  17. Would it be possible to add cutomize function In Command Center to the Tap Tempo switch in an update? My red Tap Tempo LED is failing, so I performed the LED test on start up (switch 2?). The red Tap Tempo color was off or super weak. The other colors tested fine. If we could customize the color, it might save a repair? Repair ticket # 384384 Thanks all.
  18. So randomly today, my Helix will not power on. I turned it on and the usual Helix splash screen came up, and then a few seconds later it looked all warped/glitchy, and then there was nothing but a blank screen (see pic attached). I just got this/registered it in February and opened a support ticket. Anyone else have the same issue or anything similar? I realllly don't want to have to buy another one, and hope Line6 can fix/replace this unit! -Andrew
  19. We're sure you'll have a great experience with your Helix. As with anything, be sure to regularly back up your presets, and in the event anything unexpected happens while using your Helix, please perform one or more of the steps below while powering on your unit. If your Helix ends up in a bad state due to a failed firmware update try rebooting the Helix/Helix Rack while entering update mode by holding down footswitches 6+12 (Helix/LT) or encoders 1+6 (Rack). You should see "Entered Update Mode" on the screen, once this is done properly. Then you can re-connect to Line 6 Updater. You may need to manually resume the update using Line 6 Updater (NOT HX Edit). Make sure all other recording software is closed on your system. Make sure to try this out on different USB ports, or multiple computers in case of poor USB connections, or if the the Helix doesn't connect at all with update mode, or its regular boot-up. Further info on the update process can be found here: Helix Floorboard/LT 1. Holding footswitch 5+6 on boot restores Global parameters 2. Holding footswitch 7+8 on boot restores presets and setlists ”THIS WILL OVERWRITE ALL USER PRESETS AND SETLISTS 3. Holding footswitch 8+9 on boot restores presets, setlists, and IRs ”THIS WILL OVERWRITE ALL USER PRESETS AND SETLISTS 4. Holding footswitch 9+10 on boot restores presets, setlists, globals and IRs (restores factory bundle) "THIS WILL OVERWRITE ALL USER PRESETS AND SETLISTS 5. Holding footswitch 10+11 on boot will rebuild your presets in the latest loaded firmware 6. Helix can now restore by clearing only the current preset instead of wiping out all presets. While holding footswitches 11 + 12 7. Helix can now, after firmware 1.06.5, enter update mode manually by holding footswitches 6 + 12 Helix Rack Since the rack doesn't have footswitches, you'll instead hold down a combination of the 6 encoders that are below the main LCD screen as you're booting up. ENC2 & ENC3 - reset globals ENC3 & ENC4 - restore stock presets and setlists ENC4 & ENC5 - restore stock presets, setlists, and IRs ENC5 & ENC6 - reset globals and restore presets, setlists, and IRs (entire factory restore) ENC1 & ENC3 - rebuild all presets ENC1 & ENC5 - clear all presets, setlists, and IRs ENC1 & ENC6 - will enter Update Mode (This feature is only available on firmware v1.06.5 and higher) HX Effects 1. Holding FS3 + MODE - Will clear all Presets and IRs 2. Holding FS4+FS5 - Will reset Global Settings 3. Holding FS5+FS6 - Will reset Presets only 4. Holding FS6+TAP - Will Perform factory restore (reset, Globals, IRs, and Presets) 5. Holding the right arrow ">" Will put the unit in a fail safe update mode. Use this when the HX Effects is in a un recoverable state HX Stomp Hold these button combinations while powering up the HX Stomp: 1. FS1, 2 & 3: clears all presets/IRs 2. FS1+2: resets presets and IRs 3. FS 2+3: factory restore (globals, presets, IRs) 4. Page >: update mode. This update mode is helpful if the update is interrupted, and the HX Stomp will not boot properly. You will see a blank screen (no visual feedback on the display). 5. Upper & Lower Knobs: Rebuild presets. Wait for "Will Rebuild Presets..." to appear and let go. HX Stomp XL Hold these button combinations while powering up the HX Stomp XL: 1. FS ^, C & D: clears all presets/IRs 2. FS ^+C: resets presets and IRs 3. FS C+D: factory restore (globals, presets, IRs) 4. Page >: Update mode. This update mode is helpful if the update is interrupted, and the HX Stomp will not boot properly. You will see a blank screen (no visual feedback on the display). 5. Upper & Lower Knobs: Rebuild presets. Wait for "Will Rebuild Presets..." to appear and let go. Make sure to always update to the latest firmware using Line 6 Updater. http://line6.com/software/
  20. Good day, I tried to load the Runway preset from the Line 6 Marketplace into my PodGo. However, I am getting an incompatible device error. Also, PodGo Edit also switches from the preset list to the IR list when I drag and drop it. What am I doing wrong? The PodGo has all the Helix models and is said to be Helix compatible so it should just load the preset, correct? This is my first effects kit so just learning how this all works. Maybe I need some sort of .hlx to .pgp converter. Is that something in PodGo edit that I have missed? Thanks.
  21. So A couple weeks ago I noticed my helix floor isn’t reading my taps correctly. To be specific; every time I’m playing a song, the first tap almost always jumps up to 240bpms. I have to give it a couple of taps to get it closer to what I’m playing it. I’ve read that the tap tempo on the helix isn’t the best. However it wasn’t this bad when I first got it. Please help. The tuner seems to work fine.
  22. Found an intermittent possible bug in the PowerCab 212 when daisy chaining two together with a Helix. I was able to reproduce almost 100% for a bit while writing this up, but then sometimes I can’t. ———— Steps: Connect guitar to Helix Connect Helix Line 6 Link out to PowerCab 1 Line 6 Link in using an AES/EBU cable Connect Line 6 Link Out on PowerCab 1 to PowerCab 2 Line 6 Link in Power Helix On, then PowerCab 1, then PowerCab 2. Turn volume up in both PowerCabs to half, and turn up the volume on the Helix to whatever. Make sure both have sound. Turn the volume on PowerCab 1 down to zero and verify PowerCab 2 still has sound. Mute the guitar. Continuing to play appears to negate the issue. Turn the volume on PowerCab 2 down to zero and wait 5+ seconds. Turn the volume on PowerCab 2 back up and wait 5+ seconds. Now try to play guitar. Result? No audio. No signal indicators on the PowerCab 2. PowerCab 1 appears to stop sending signal. Green signal lights appear on PowerCab 1, and turning the volume up works. Restarting PowerCab 2 does not restore audio. You must restart PowerCab 1, and then audio on PowerCab 2 will work again. —————— I tried swapping the order of the PowerCabs in the signal chain and got the same result. Whichever amp is in the middle of the Helix and the other stops sending signal when the volume is set to zero, and nothing comes in to the amp for a bit, but only if the second cab is also set to zero briefly. ————— This is a minor issue, but may you have to restart your PowerCabs between sound check and your show. Or make sure you never set the volume to zero on the amps themselves. Ran into this the first few times I played with the amps live, and thought maybe I had to start them in a certain order. I was playing withy two amps today and investigating a new rattle, and I’ve figured out what’s actually going on for this problem.
  23. Has anyone tried Helix into the Amplifi 1/8" Aux in jack? I searched this forum and didnt see anything on the pair. It seems like Amplifi could be a good at home (maybe even jamming at friends or small bars) solution at a fraction of the cost of Firehawk 1500 but similar stereo design, albeit scaled down. I know these can be had pretty cheaply with new discounts or used. I just replied to another user asking about good at home solutions and he was talking about buying a ZT Lunchbox or using acoustic amps. Immabouta take Helix to GC and try it out with a 1/4" L/R Y-cable to 1/8" stereo adapter. The suspense is killing me.
  24. My Helix is my main MIDI controller and my HX Effects is on MIDI channel 1. I'm trying to get the Helix and the HX Effect's snapshots to coordinate. I can set the CC 69 messages to change the HX Effect's snapshots on the Helix's stomp switches that works fine. But if I try to set them to the Instant slots (so they send with the snapshot change), the HX Effects seems to ignore the CC messages. Any ideas on how to resolve this?
  25. PaulTBaker

    Twin Harmony

    Hey. I'm not a music major and don't read music. I have been playing guitar for 50 some years :). My question is about what settings to use on the Twin Harmony if I want to mimic some of the Allman Bros. harmonies..... not sure if that is possible. For example, Memory of Elizabeth Reed. What settings would you use? Thanks for the help!
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