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  1. Hi, I have a preset with snapshots using 1 amp (the cartographer which is great). Obviously because of using snapshots I have different parameters on the amp per snapshots. When I switch from one snapshot to another there is a loud pop noise. Is there a way to avoid that noise. I tried to use an eq pedal to regulate volume and keep the volume on the amp channel equal but this did not solve the issue. I also tried to put the amp in another path but this did not help neither.
  2. Hi, I've just got a new Spider V 20 MkII as an upgrade to my Spider III. I was surprised and disappointed to hear the loud buzzing and high-pitched whine coming from the amp on all settings except clean. My Spider III is completely silent on all modes, including INSANE. The Spider V is pretty much unusable because of the noise emitted when there is no significant input from a guitar. I have tried changing guitars, changing instrument cables, using different power sockets, moving to different rooms, but nothing seems to improve it. I can remove a lot of the noise using the Spider Remote noise gate and adjusting gains, but I don't see why that should be necessary with out of the box, factory preset tones. Is there something wrong with my Spider V amp or is this just something this amp does? Any help in getting rid of this unwanted buzz and whine is appreciated. Thanks
  3. https://youtube.com/shorts/RelV779FIjQ After I moved to this new apartment, it did not have this noise right away but it started to get this weird hum/hiss/buzz sound. It sounds a lot worse with the headphones (because it is right next to you ear). It is worse when I using single coil guitars. Thinking it could be ground loop, I used the power conditioner from Furhman? still had that same noise. I took it to a shop and people there said there is no issue. FS1 is boost, FS2 is overdrive, FS4 was compression pedal. When I unplug the guitar, there is no noise. Using the position 2 and 4 from start cuts the noise off but when you play that noise can be heard in the back and leaves the trails of the noise. I tried doing everything, plugging just the pedal in the power, trying it in the different room etc. Nothing seems to work so far. I will be taking it to different house maybe in few weeks but other than that I have no idea what is causing this. What could be the issue?
  4. Hello there. I'm a UX2 user like 5 years, which i've been gifted by my uncle in USA. Once, i had not any problems, while i was using Windows 7 i suppose. Then in time, some problems started to occur. Biggest one was -and still is- that, all of a sudden sound is gone and i don't have any option but to restart my computer. Either playing a game or watching a video, listening to music, all of a sudden, bam! Sound is gone and nothing helps but a restart! And it also randomly happens again after a restart as well. I started to have this problem in Windows 7, had in 8 and now in 10 it still happens. I did not change any computer part since then (cpu, mobo etc.) Besides, i've not got a second problem, which freaks me out often. As before, during any playback, a loud "white noise-ish" distort occurs for a second or two, then playback continues. This happens quite randomly, sometimes twice in 10 seconds, sometimes once, sometimes never. I've tried every driver i can, the oldest and the newest ones, tried changing the buffer sizes, buffer lengths, depths etc. What's more interesting is, this problems do not happen for two or three weeks, and the week after, it's an absolute nightmare! It's like, as if it has something to do with the days of the months! I do not overclock, my system is all stable and not overheated during even the hardest gaming sessions. I'm quite fed up with this problem. One day, i'll break the hell out of this device and post the images as an ultimate solution for the people who have such problems as well.. Please, i beg you; please help me!
  5. Hello! I've had a Line 6 Toneport UX2 for a couple of years now. Recently I got a new desktop PC running windows 10. When i connect my toneport all I can hear coming from the outputs and the phones output is a loud hissing noise. Drivers are all up to date, line 6 monkey shows me all green ticks, asio drivers are all ok. the input vu-meter is always at maximum even though nothing is connected to it. no input signal, no output sound (except for the loud hiss.) Running it in a usb 2.0 on the motherboard (so no usb dongle or something like that). Tried it with all ports, a couple of different usb cables. I've also tried seeing if my PC's output voltage was the problem but everything is ok, no overclocking done. I'm running out of ideas. Could anyone help me with this?
  6. Hi, I have a PODxt Pro, I recently started getting terrible EMI Interference noise (its not the 60 hz hum) on all outputs Digital. and all analog outs ie Balanced, unbalanced, headphones....... Its not guitars, cables, output devices, or external surrounding electrical devices........... when I was trouble shooting noise source ie... ground loops, firmware, surrounding electrical devices,.... all of which I think I have ruled out. I have one question, I never noticed that the internal POD power transformed hummed, even though that is not what I hear from outputs. Can anyone tell me if this is normal with the POD xt Pro power transformer to hear the 60 hz hum when device is powered on with no inputs or outputs connected? Thank for all replies in advance, Jeff
  7. I love using the helix with my real tube amp. I can use the real amp-sounds and just effects and/or the preamp modulation from helix and a real power amp kicking a real cab. Now, I would reaaaally love to have the helix connected to my DAW at the same time so I could also record and reamp the signals but plugging the USB between my helix and my mac causes all the speakers go justinbieberbangingcyborgbritneyspearsbrmmmmmmmm : C I haven't had this kind of problem with any other gear in my home studio. Any ideas? I could just use the analogue connections back and forth between my mixer but would love to skip all the A/D/A-conversions...
  8. Hello Line 6 community, I am using an HX Stomp as part of a bigger pedalboard recently and have been able to play without issue at home. However, I did my first outdoor gig with it and experienced what sounded like a ground loop noise through the PA system when I was hooked up to the PA and pedal board. I bypassed the helix, sound was gone. I used only helix, sound was gone. Both power supplies for pedals and helix were on the same power strip. I believe it is ground because the noise is consistent regardless of the output of the HX (I turned the volume all the way down) Anyone have any clues? On a side note, I always get a hum when I use analog bypass. I am wondering if there may be something specifically faulty with my unit. Thanks in advance
  9. Hi guys, does anybody have problems with high pitched background noise since the latest update ?
  10. Hi, I am a new Helix user. Love the power. I have researched this topic, but not found any resolution in the forums or online. So, please forgive me if this was solved. I am plugging the XLR out of the Helix into the PA Mixer. No inputs on the Helix. New Patch with nothing in it. The main volume is at zero. The helix has an steady white noise hiss that is high enough to make the unit unusable. This happens on all outs. The XLR outs are set to MIC. If I unplug the XLR cable from the helix the noise goes away. If I plug a microphone into that cable directly into the mixer, there is no noise at all. The ground switch doesnt make a difference. Phantom Power on the mixer is OFF. I want to be clear, There is only one cable plugged into the Helix connecting from the Right XLR out to a MIC channel on the mixer. There is no signal. Just alot of HISS. Any ideas? Thanks!
  11. WARNING: Utilizing FX Loop, Send, and Return blocks within the same Helix/HX preset has the potential to cause a feedback loop based on the routing and their position in the signal flow. The volume level and severity of this is feedback loop is dependent upon what is contained within the FX Loops. We strongly encourage Helix/HX users to use extra caution and awareness when using these blocks in their presets. Specifically avoid placing duplicate send blocks AFTER their corresponding Return in the signal flow. This applies to both FX loop blocks which contain both sends and returns within one block as well as individual send and return blocks. For example, if your preset contains an FX Loop 1 block (FX Loop L on HX Stomp), which utilizes both Send 1 and Return 1, DO NOT place a Send 1 block AFTER this FX Loop. The same would apply to using individual send and return blocks. For example, if you have a Send 1 block and a Return 1 block in your preset, DO NOT place a duplicate Send 1 block AFTER the Return 1 block.
  12. Hey! So I've been dealing with this issue for seriously a year or two, but it's gotten insane the past couple months where it's every single time I start up my computer. Needed to finally make a topic since it's never been described exactly like this for me. Here is a video link to see what's happening: (If there's a more preferred way to share this just let me know please) Dropbox Link for UX2 Hiss Video I will need to unplug and replug my interface in for an unknown amount of times before the issue resolves itself. Sometimes it breaks the driver and I reinstall the UX2 drivers to get rid of the blinking red lights and it works again for the time I have my computer booted up. The noises vary but are similar. Some high pitched, some with a rhythmic pulse like it could be the power source, I have a battery backup surge protector everything runs through. Others sound like a High-Pass is on it, and some are bassy. Never know what you're going to turn the monitors on for and hear. I've tried switching the ports I've plugged into, taking every other plug of my UX2 out and replugged them in with varying orders, turning knobs while having it plugged in and out, etc. I have Mackey MR5s if that gives any help somehow. And I have attached an HTML and TXT file for my CPU info from CPU-Z KYLE-NZXT-DESKT.html KYLE-NZXT-DESKT.txt
  13. Hi Guys. Ive had a UX1 since pod farm 1.0 maybe 13 years ago at a guess. I recently tried to start using plugins in reaper with IRs and also standalone Amp sims like Cali Suite by Neural DSP using my UX1 as the interface. But I've run into some crazy electrical noise I've never had before on both of these am sims with IRs loaders builtnit. I normal using podfarm for scratch tracks. I've tried the usual changing cables etc. But I cant figure out where its coming from so I am wondering if is possibly the UX1 itself. Also Is it possible for these super old interfaces to run IR based sounds? Just wondering as if not its about time I bought an upgrade. Asside from my PC components (PC is a pc specialist build) im not sure what else it could be so I am hoping y'all have some ideas? I can supply samples if needed. Much appreciated!
  14. HELLO LINE 6 BUDDIES! I'm two-track recording an acoustic guitar with my POD HD500X as the audio interface. I have a RODE NT1A condenser mic plugged into a mixer with phantom power. This mixer is then connected to the POD's 'Guitar In' input via guitar lead, and there is also an acoustic guitar connected to the 'AUX' input for a direct signal. This is all running through Logic Pro X on my Macbook Pro (Early 2015) with 16GB RAM. I have used this setup before and it has all worked fine, except today I am hearing intermittent static coming from both inputs at seemingly random intervals. It sounds like a short burst of a bitcrusher-like sound, and then goes back to normal after less than a second. It can't be any problem with the mic/mixer because I am getting the problem on AUX (direct input) as well as the Guitar In (mic) input. I have tried different USB cables, and have tried different power outlets. I have also tried a different audio interface (that can unfortunately only handle one input) that didn't seem to have the same problem, leading me to think that it also isn't an issue with Logic Pro X... SO... Has this happened to anyone before, and can anyone think of any reason this might be happening? Yeah, I've turned it off and on again ;)
  15. I'm trying to record into my DAW using the USB cable however I'm experiencing pops and clicks in my studio monitors and my headphones with audio playback or live guitar playing.. I've also noticed that the signal seems to double slightly when connected via usb. I've located the issue to the USB port causing the issue. I done this by changing the USB cable with another one to see if there was any noise and there still was. can someone please help as I will have to call technical support otherwise and mybe have to send back my new line6 helix :( and i don't want to do that because all the other audio connections work fine
  16. Hi there, first of all, happy new year to everyone. I'm having big issues with my Helix using it together with my tube amps. I got my Helix a few weeks ago, the plan was for it to replace my big a** FX rack. I wanted to use the Helix for FX only (in four cable method) while getting my base tone from my 3-Channel Tube Amp(s). That plan failed for now, because in the current state it's unusable. When connecting the Helix to my Amps, a giant noise floor gets added. It can be barely heard using the first (clean) channel of my amps, but when using the 3rd (high gain) channel of the amps, the noise is so loud it makes the setup almost unplayable. I have made a few tests in my home just now, with the following basic setup: A fresh, empty preset in Helix, all outputs set to instrument level, and a volume pedal block added before the output of path 1A. No volume control in the Helix, be it in the input of the path, volume pedal block, the output of the path, or the big knob has any influence of the level of the noise. Both stage amps I own show the same behaviour, so it is very unlikely to be a fault in one of the amps. Both amps are custom hand wired amps that I designed and built myself (before you ask, yes, I am qualified for that, and the amps are built to a very high standard, not some kind of botch jobs :) ), so no use asking for the amps' brand. Both amps have been on the road with me, playing reliably for the past years and working flawlessly with my, in terms of noise grounding etc. far more complex, rack system. Or so I thought... Anyway. I am beginning to suspect that my Helix unit is faulty. Before I go through the hassle of returning the unit I wanted to ask if anyone here maybe has had similar experiences running the Helix together with a high gain tube (pre-)amp. I have attached a sample of the noise. I quickly recorded it with my mobile, as I don't have a recording setup at home. In the sample you can hear the change in noise level when I plug the Helix into the amp's input jack. I held the mobile right in front of the speaker cabinet. First you hear some buzzing from the amp with nothing connected, then the click when I plug the guitar cable into the helix, and then I plug the other end of the cable into the amp's frontend. The amp was switched to its high gain channel, master volume set a little lower than stage volume. No guitar was connected to the input of Helix. As you can hear, the increase in noise is really huge. Any help or suggestions are highly appreciated, I'm really frustrated. Thanks, Nils Edit: deleted sound sample to avoid further confusion.
  17. Hi. I have a problem. Maybe someone has the answer. Since i use my PodGo, i have a lot a crakles and noise in my DAW. If i change my buffer size (extra small or extra large) it change nothing. My cpu is right (17% used) I had a PodHD before with the same computer and the same DAW and the problem was not there. So, it seems to come from the Podgo driver. It occurs only within the daw (cubase 10)... Thank you... and the last uptade is done (version 1.12)
  18. So I'm still confused about what is happening with the PGO FX Loops... So I have a looper pedal. Depending on where the FX Loop sits in the chain, I get weird noise artifacts. And that is with the looper 'off'; not looping at all: 1) IN -> VOL -> WAH -> DIST -> AMP -> CAB -> DELAY -> REVERB -> FX LOOP -> OUT = noticeable clipping/distortion in the sound 2) IN -> VOL -> WAH -> FX LOOP -> DIST -> AMP -> CAB -> DELAY -> REVERB -> OUT = very high noise, as if the noise gate had been shut down. 3) IN -> VOL -> WAH -> DIST -> FX LOOP -> AMP -> CAB -> DELAY -> REVERB -> OUT = absolutely ZERO noise, distortion or clipping, works perfectly. Can anyone figure why that would be? I thought that because of #1, there was an issue between PGO and the looper pedal, but since with #3 it works perfectly, it doesn't appear to be an issue between PGO and the pedal. I also don't understand #2, the pedal has virtually no noise, it is really virtually silent: I can have the PGO and amp volume maxed, and I hear zero no noise. But if I move the FX Loop before the distortion pedal, it gets VERY noisy. The amount of noise actually depends on which distortion pedals are used, the two L6 distortion being the worse culprits. But since the Looper pedal makes virtually no noise, I don't understand why the PGO gets super noisy when the FX loop is before the distortion and 100% noiseless when it is after it... I mean, if the noise was 0.1dB and the distortion bumped it to 0.4dB that would be normal or expected. But as is, it's really like the noise of the pedal is 0.001dB, but when you turn on the distortion pedal, it becomes 1dB, which is a totally abnormal and unexpected amount of 'amplified' noise, since there's no noise to begin with...
  19. At my gig Saturday night there was excessive electronic noise only when the loops played back? I thought it might be bad power at the venue? Ideas?
  20. I fired up the POD X3 yesterday and the white noise was just too much. I don't know how to deal with it because I've never done this before. If anyone has encountered or dealt with these symptoms, it would really help me if you could give me some advice. The white noise was very bad, even when I tried to connect the microphone and guitar separately. I was connected to my PC at the time, so I recorded with DAW software and the white noise was brilliantly mainstreamed. (Both the microphone and guitar.) I thought it might be due to the connection to the PC, so I started up the POD X3 with the connection between the POD X3 and the PC disconnected and away from the PC and monitor, and the white noise was terrible even in that state. Incidentally, I recorded with a POD X3 with a guitar and microphone and with DAW software between February and April of this year, and when I checked yesterday, there was no white noise at all in the recordings from that time. If anyone knows what causes these and how to remedy the white noise, it would be really helpful to have some advice. (The white noise is terrible, but the guitars and microphones sound normal. Also, I tried changing the headphones to different ones but no change.) Thank you!
  21. I'm getting some bit of weird noise with high gain amps, where it's humming if I'm not touching any metal part of the guitar, but goes away as soon as I touch the strings or bridge. I'm using headphone out to stereo amp & speakers, and just a guitar in cable... Getting the same with multiple guitars, and what's strange is that it does it even with humbuckers. It's almost like if there was a ground loop... Sure, noise gate does help, but it doesn't feel quite normal that I'm getting that much 'electrical' noise for no apparent reason... Any idea what could be causing it and is anyone getting the same thing?
  22. Alright so a bit of backstory. I got my hx stomp back in March, everything was fine until it started freezing up on me and when it froze I can’t switch patches. This would’ve been bad because my band has tons of different patches needed to play a set. Wasn’t a problem though because line 6 took care of me, I sent it back pre paid shipping, and they sent me a new one about 2 weeks later. Completely free, and since then it’s been great, no issues, it’s basically my amp and everything. Until today. I’ve been troubleshooting for awhile now and it has to be the hx stomp. Basically my cab just has a ton of static right now and noise. It’s so loud I can’t even hear my guitar over it. It’s never been like that. I tested all different cables, running straight into my power amp and checked everything, but every time I plug back into the hx stomp it gives off the noise. So I tried different guitars, cables, and in every type of configuration but still nothing. I tried changing wall outlets to see if that helped but nope. The only thing I haven’t done is update it to 2.8 but I’ve seen many reports of it breaking the helix so I’m waiting on that. Any help to figure this out is appreciated.
  23. Hi, I just recently move to PC from Mac, and when I tried connecting my HX stomp to the PC it created this static noise that I have attached. It doesn't matter where I plug the usb cable, front and back panel or USB hub, the result is the same. This problem doesn't happen when I connected it to my Macbook so I guess that maybe I connected something wrong inside the computer or some electrical problem. If anyone can Identify the source of the problem that would be very appreciated, thank you. HX USB NOISE.mp3
  24. Hi! I've recently bought a Helix Lt and I'm trying to make some settings, but I'm finding something curious in every one I made. I tried with Line6 Badonk amp + cab but when I palm mute I'm hearing a strange noise on the background while the volume is going down and then I added a noise gate, but still hearing that. Then, I tried with Archetype Lead and Revv Gen Red/Purple or even a Mandarin 80 and the noise is still there... The only way I've found to manage the noise is setting up a Hard Gate but it cuts the sound a lot... any idea? I let you here a clip that I recorded to show the problem: SoundCloud - Noise (recorded with Guitar direct to Helix LT, with input noise gate at Threshold -48dB, decay 10ms, Guitar In-Z Auto + Scream 808 with 0 gain, 6.5 tone, 10 level and Archetype Lead stock settings + Cali V30)
  25. Hello all, been struggling with this for quite sometime. Thanks for the help in advance. Setup is simple: Desktop connected via USB to POD. POD connected via 1/4" outs to JBL LSR305 studio monitors. I get an annoying electrical noise that is from my PC (it fluctuates when I move the mouse or start applications/games.) It also occurs regardless of the POD unit being on or off, only depends on the monitors being on and all connections in place back to the PC. When I use the XLR outs to the monitor the signal is clean again, but, using the XLR outs i understand I need to switch my monitor to the +4dbU setting. Unfortunately, this makes the volume very low (about 25% of what the monitors can do at the max.) When keeping them on the -10dbV setting, the volume is better, but clipping starts to happen. I also have a power conditioner from Furman, and have tried plugging everything into different outlets, same outlets, I even changed the Power Supply on my PC. No luck lol. Hopefully someone has another idea. Thanks again! -Dan
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