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  1. A few days ago I had to change my phone, since the previous one no longer charged the battery. To my surprise, the application of the Firehawk FX does not work with the new phone anymore, apparently due to incompatibility with the new version of Android. This is really frustrating, the application gave access to all its parameters quickly and intuitively. Without it, working with the pedal board is very complicated. I understand that it may seem unprofitable for Line 6 to make the effort to maintain an application for a discontinued product, but for users, the app is essential, and if there's no update, you get an angry user with a product that makes him unhappy. Why make life more complicated for us, the users? Why not offer solutions that benefit us all? You could, for example, develop paid updates for discontinued products. Let's say you offer the ability to get Firehawk FX upgrades for a reasonable price profitable for the Line 6 development effort, and not too expensive for us, the users. I would update gladly, paying to be able to continue using my pedal board along with my mobile phone. On the other hand, if you develops a PC version of this pedalboard's soft, I would be happy to acquire a license to use it. Please think about it. Surely I'm not the only user frustrated for not being able to have the app of the Firehawk FX working, and surely like me, there will be many who would pay a reasonable price for an update. All the best.
  2. Hello, I'm loving my new Pod GO. However, I noticed that unfortunately the drivers are not compatible with Windows 10/11 if you have the Memory Integrity security feature on. In fact, I receive an error message as soon as I plug in the Pod to the computer and the USB audio interface capabilities are disabled. My laptop is a Surface Pro 8, and by default the Memory Integrity option is enabled and cannot be turned off through normal means for security reasons. Since I am not willing to compromise the security of my device, this can only be fixed by the manufacturer making a compatible driver. Are Line 6 aware of this? Any official word?
  3. Hola. Uso Windows 10 y tengo instalado mi POD Hd500x. Lo utilizo para enviar el audio del ordenador a mi POD para tocar encima y también con el programa Edit del HD500X. De vez en cuando desaparece como dispositivo de audio en Windows y deja de haber conexión. Después me cuesta mucho que Windows vuelva a reconocerlo. ¿Dónde puede estar el error? ¿Cómo podría solucionarlo? Gracias
  4. Just now trying to get my Windows 10 PC (Surface Pro) to connect to my new (awesome!) Helix. The driver is not working. I installed version 1.87 (the latest version of the driver). I've done a fair number of installs, and eventually did a full uninstall and then reinstall, rebooting each time in between (and having the Helix not plugged in). That appears to be all the advice in the forums available. I'm using Chrome to download, so don't have the issue about driver signing -- I think. In the Windows Device Manager the Line 6 Helix driver shows with an error exclamation point icon. The error text says: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) {Bad Image} %hs is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0x" I know my way around a Windows PC pretty well (worked at Microsoft for the past many, many years). Any suggestions? I'm dead in the water. Can't do any design work, download anything, update the firmware, etc... :( Thanks, David
  5. Hello Line6 Team, I am currently writing an open source software (LGPLv2) to use the podhd 500x under Linux in a similar manner as "POD HD 500X edit". Would it be possible to have the protocol data sheet to complete my implementation? I am currently supporting basic features, i.e. reading and writing pedals settings, but I am lacking some understanding of the whole protocol. Thanks in advance, Aurryon The code https://github.com/StarAurryon/lpedit Note: Protocol reverse engineering is perfectly legal if we listen to the usb port, which is what I am doing. As a EU citizen I would also be allowed to reverse the assembly in the name of interoperability: which I am not doing now as it is harder
  6. Hi Everyone, a few days ago i got the Spider V 60 amp i immediately bought a USB cable to use it with Spider V remote. Unfortunately it says No device Connected. I've tried on multiple computers. I've got the latest Drivers installed. I tried Line 6 updater as well, it doesn't show there either. Same for windows own device manager. I am at a loss and reinstalling drivers and software doesn't seem to change anything. Any suggestions?
  7. I was getting sick of having to use my iPad with the Amplifi when it's sat right next to my PC, so I set about getting the Android Amplifi Remote app working in Windows 10 using a cheap Bluetooth dongle, VirtualBox 5 and the Android 4.4 x86 distro. All working well so far. The bluetooth pairing drops out occasionally, but it does that on the ipad too!
  8. I have been struggling to get my saved SysEx scenes loaded back onto my M13. I've tried every method but so far, without success. My latest attempt was using a MIDI SysEx Transfer Utility (MSETU) from the Microsoft Store. It does a validation check and I received a message saying that it was invalid as F0 and F7 were mis-matched! MidiOx transfers the data, as I can see the data in the Monitor and the flashing screen 4. However, if this MSETU message is correct, then it won't update. Does anyone know what the SysEx is meant to be, v.v. F0/F7 messages matching? Also, are there SysEx files online that are downloadable, or can someone attach an example for me to try? Thanks in advance.
  9. Hello, bought a brand new HX Stomp. It won't connect to my pc (Windows 7 x64). Problems found: - USB Audio Device has a driver problem. - HX Stomp doesn't have a driver. Are the driver available for download somewhere? None of the software provided, in the Downloads section of Line6's webpage, are able to "see" my HX Stomp.
  10. I would like to know if there is a remote app that I can use to edit tones on my Spider V 240HC head for windows 10 OS. I used to have an older remote app that worked, however it recently stopped working. I have it for my iphone however it would make more sense to have it on my PC so I can edit tones while I record.
  11. Some users have reported a Windows error message that appears when attempting to launch the POD Go Edit software. This is not an error with the POD Go software itself, but rather a Windows error. Here is a video outlining the process for resolving the error: Here are the links for the latest version of Visual C++ libraries mentioned in the video: https://docs.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist?view=msvc-170
  12. from the download menu - if you select HX Edit to download and windows 10 you get the MAC version. .DMG file. Not windows. I downloaded the windows 7 version to get an EXE file. Please fix Line 6.
  13. Q: I am receiving a java error when I try to run Line 6 Edit 3.0 or Workbench 1.5 on Windows XP, Vista, and Windows 7/8? A: Line 6 Edit and Workbench require Java Runtime Environment (JRE) 5 to operate correctly, and will experience a "Java Error" if JRE 5 is not detected on the computer. You can manually download and install JRE 5 from the following location on the Oracle website: JRE 5.0 Update 22 Download Page . Please note: This workaround pertains to 32 bit Windows OS installations only and will not work with 64 bit Windows OS installations. The Mac legacy installers are found at https://support.apple.com/kb/DL1572?locale=en_US
  14. When attempting to update the RELAY G10 or TBP516G transmitter using Windows, some users have reported that the device either does not establish a connection via USB, or loses the connection during the update. It is worth noting that Windows supplies the driver for these Relay devices. There are two scenarios where the Relay device is not recognized by the updater app after connecting via USB: the updater is launched before the Relay device drivers have finished installing. This may occur more often on slower computers, computers that already have several open windows or processes, or with machines that have a slower internet connection. the "Driver not successfully installed" message appears. In this case, click "Change settings" then choose "Yes, do this automatically (recommended)" in the Device Installation Settings dialogue box, then select "Save Changes". In the event the "Driver not installed" message box is not present, you can navigate to Device Installation Settings using the following steps: Click Start, type "devices and printers" in the search box, and then click Devices and Printers. Under Devices, right-click the icon for the computer, and then click Device installation settings. Choose "Yes, do this automatically (recommended)" and select "Save Changes" button. After changing this setting, remove the USB cable, then insert it again so that Windows can detect the Relay device and install the driver for it. It is possible to see the Relay device update fail shortly after it starts. This can occur if one of the Relay device drivers has not finished installing before you initiate an update. In this case, the updater will typically display that the firmware version is unknown. The workaround here is to wait until the driver completes installation, or disconnect the USB cable, reconnect it, then start the update again. Lastly, it is worth noting that some USB cables are charge-only, so a change in cables may help. Also, trying all ports and even a different computer may resolve the issue, based on various USB port configurations.
  15. Hey! So I've been dealing with this issue for seriously a year or two, but it's gotten insane the past couple months where it's every single time I start up my computer. Needed to finally make a topic since it's never been described exactly like this for me. Here is a video link to see what's happening: (If there's a more preferred way to share this just let me know please) Dropbox Link for UX2 Hiss Video I will need to unplug and replug my interface in for an unknown amount of times before the issue resolves itself. Sometimes it breaks the driver and I reinstall the UX2 drivers to get rid of the blinking red lights and it works again for the time I have my computer booted up. The noises vary but are similar. Some high pitched, some with a rhythmic pulse like it could be the power source, I have a battery backup surge protector everything runs through. Others sound like a High-Pass is on it, and some are bassy. Never know what you're going to turn the monitors on for and hear. I've tried switching the ports I've plugged into, taking every other plug of my UX2 out and replugged them in with varying orders, turning knobs while having it plugged in and out, etc. I have Mackey MR5s if that gives any help somehow. And I have attached an HTML and TXT file for my CPU info from CPU-Z KYLE-NZXT-DESKT.html KYLE-NZXT-DESKT.txt
  16. We've had some reports of Spider Remote 2.0 failing to launch or crashing on Windows 10 systems. This does not affect all Windows 10 systems. If you encounter this issue, we suggest that you ensure that the latest version of the .net framework from Microsoft is installed on your computer. If it is and you still are having trouble, try reinstalling/repairing your Microsoft Visual C++ redistributable. Some users have found it helpful to install the most current version of C++ Redistributable, as well as both versions of the Visual C++ 2013 version: Visual C++ 2013 Redistributable x86 Visual C++ 2013 Redistributable x64 If that does not help, please contact our support staff at Line6.com/company/contact.
  17. I am getting constant crashes when running Cubase 9 on a brand new Windows 10 HP Pavillion laptop (Intel i7, 8GB RAM) The Line 6 is the default audio driver, I've disabled the webcam, other sound cards, tried removing anti virus software and manually gone through and updated all my drivers. The fault is mostly BAD POOL HEADER and the crash log is saying the the LINE6PODHDPROSE.sys driver is to blame. Running Cubase with the standard audio drivers is fine, running any program other than Cubase is fine. I'm not the most computer literate guy in the world, but I've searched Google and countless forums and followed all their advice and the problem is still occuring. Do Line 6 need to add an update for these drivers to stop this happening? Couple of logs for your perusal: On Fri 13/01/2017 00:25:52 your computer crashed crash dump file: C:\WINDOWS\memory.dmp This was probably caused by the following module: l6podhdprose64.sys (L6PODHDPROSE64+0x6FBC7) Bugcheck code: 0xD1 (0xFFFF860F3A663000, 0x2, 0x1, 0xFFFFF803FF46FBC7) Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL file path: C:\WINDOWS\system32\drivers\l6podhdprose64.sys product: GuitarPort company: Line 6 description: GuitarPort WDM Audio Device Driver Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: l6podhdprose64.sys (GuitarPort WDM Audio Device Driver, Line 6). Google query: Line 6 DRIVER_IRQL_NOT_LESS_OR_EQUAL (this was the first DRIVER IRQL NOT LESS OR EQUAL error, the rest have been bad pool headers) On Thu 12/01/2017 20:35:15 your computer crashed crash dump file: C:\WINDOWS\Minidump\011217-25937-01.dmp This was probably caused by the following module: ntoskrnl.exe (nt+0x14A6F0) Bugcheck code: 0x19 (0x21, 0xFFFFCB0B54460000, 0x1800, 0x27101D8527101D83) Error: BAD_POOL_HEADER file path: C:\WINDOWS\system32\ntoskrnl.exe product: Microsoft® Windows® Operating System company: Microsoft Corporation description: NT Kernel & System Bug check description: This indicates that a pool header is corrupt. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. This problem might also be caused because of overheating (thermal issue). The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
  18. I downloaded the software to my surface but it won't launch. I troubleshooted everything on my surface, all settings are correct, but still won't open the app. It says side by side configuation is incorrect. Curious thing is when I first installed the program, it worked.
  19. Here is how to update the Firehawk 1500 step by step: Note: The versions of the drivers and software may have older versions. Make sure to always select the latest versions. For Windows 7, 8, or 10 systems, please start with step 1. For OSX 10.8 and up, skip to step 8. 1. In order for your computer to see the Firehawk 1500 you will need to install the driver for the device to your computer. Open a web browser and navigate to www.Line6.com/software and select Product: Firehawk Software: Drivers from the drop down menus at the top of the page. 2. Pick the top selection from the next page by selecting "Get Download". 3. Accept the terms. 4. If in Windows, choose the run option and run the installer or navigate to the downloads window and run the installer. Pressing Control + J will bring up the downloads menu in most windows browsers, alt + command + L for Safari on Mac. 5.Disconnect your Firehawk from the computer if it's connected via USB and run the installer. 6. In the installer make sure the drivers from the Firehawk have a green check. Click next until the installer completes. 7. Reconnect Hardware when prompted and let Windows assign the driver. Now your computer will be able to communicate properly with the Firehawk. 8. Now, let's download the updater utility. Open your web browser, navigate back to www.Line6.com/software and select Line 6 Updater under the software drop down menu. 9. Select get download under the top selection, the latest choice will always be at the top. 10. Accept the agreement. 11. If in Windows, choose the run option and run the installer or navigate to the downloads window and run the installer. Pressing Control + J will bring up the downloads menu in most Windows browsers, alt + command + L for Safari on Mac. Or the installer will be in your downloads folder. 12. Run the installer for Line 6 updater. 13. In the installer make sure Updater has a green check, click next until the installer completes. 14. Run Line 6 updater from the start menu on WIn 7, Applications Folder on a Mac, or C:/Program Files (86)/Line 6 on Windows 8. 15. Accept the agreement. 16. Login to Updater with your username and password from the Line 6 website. 17. Select the Firehawk. 18. Select the latest version of flash memory. This is always the top selection. 19. NOTE: This part of the updater explains how to reset the Firehawk if it should fail. You can refer to the image here for instructions if that should ever happen. Click Next to Proceed. 20. Wait for the progress bar to complete. 21. Updater will let you know when the update is complete.
  20. Every time I plug in my Helix, i get BSOD. I followed every trouble shooting step I've seen here and when I called, support had no alternatives to give other than the conclusion that the motherboard was not able to support the device. I called ASUS and they gave me a handful of additional troubleshooting steps that were unsuccessful and it ended, after being escalated 3x, with a "Sorry, that device just isn't compatible." I can plug in all my other midi devices. We tried changing legacy USB settings in Bios. Fiddled with the drivers 900 times (uninstalling, installing one at a time etc.) mobo: ROG Strix Z370E Gaming Midi: Line 6 Helix I'm very frustrated as this issue has been going on for ~20 days and I was hoping to use my Helix as my primary source of tones while getting used to my new DAW to force myself to use it more and become more comfortable. For context, I switched to PC after being a 10ish year mac guy because editing in 4k and multitracking was becoming a nightmare on my imac pro and I have a background in IT using windows devices. Many thanks, J
  21. POD Farm 1.0 System Requirements Windows® Pentium 4 -1.2GHz or better (2.5 GHz or better, or multi-core CPU recommended) Windows® XP (with SP2 or SP3), Windows® XP X64, Windows® Vista® (including SP1), Windows® Vista X64 512 MB RAM minimum (1 GB or more recommended) 1 GB free hard disk space minimum (10 GB or more recommended for recording) Drive speed 5400 rpm minimum (7200 rpm or faster recommended) 1024 x 768 minimum screen display resolution CD-ROM drive One free USB 2.0 compatible port on computer (USB hubs are not supported for Line 6 devices) Internet connection for online features Compatible Line 6 USB hardware (device must be connected to computer & authorized to use POD Farm): POD Farm Plug-In - POD Studio, TonePort, GuitarPort, POD X3, or PODxt hardware POD Farm Standalone Operation - POD Studio, TonePort & GuitarPort hardware Mac® Intel or Power PC based G4 1.5 GHz or better (G4 1.67 or better, or multi-core CPU recommended) OS X 10.4 or later 512 MB RAM minimum (1 GB or more recommended) 1GB free hard disk space minimum (10GB or more recommended for recording) Drive speed 5400 rpm minimum (7200 rpm or faster recommended) 1024 x 768 minimum screen display resolution CD-ROM drive One free USB 2.0 compatible port on computer (USB hubs are not supported for Line 6 devices) Internet connection for online features Compatible Line 6 USB hardware (device must be connected to computer & authorized to use POD Farm): POD Farm Plug-In - POD Studio, TonePort, GuitarPort, POD X3, or PODxt hardware POD Farm Standalone Operation - POD Studio, TonePort & GuitarPort hardware
  22. Having this really bad experience recording with the pod hd 500.My focusrite broke and sent it to the shop to get it fixed.Meanwhile for a basic riff part I used the pod and duhh the recording stucks in the middle for 2-3 seconds and continues again.Happened everytime I gave it a shot.Researched thoroughly about latency of this device or buffering and couldnt find a single info. If anyone can help me with this lemme know. \m/
  23. I just got an HX Stomp, and I want to take advantage of using the Helix Native live through using my Stomp as an audio interface. Has anybody tried the minimum specs the Helix Native can run? Has anyone tried using those small PC sticks, NUC PCs for DAW, vst, and live use especially Helix Native? How was the experience? Or should I just stick with a laptop, say a 2012 Macbook Pro which can be bought refurbished for $200?
  24. Deutsch Français To Save a Preset to your Computer: - Double-click on a Preset within the application’s main Presets Panel or Set Lists View to load it and then select ‘Save As’ from the File menu. This launches the familiar Mac® or Windows® file ‘Save As’ window, where you can edit the file name and choose a destination folder. By default, all .h5e files are saved to: - Mac® - /Documents/Line 6/Tones/POD HD500 Edit folder - Windows® - \My Documents\Line 6\Tones\POD HD500 Edit folder It is also possible to drag any Preset directly from the main Presets Panel or Set Lists View and drop it onto your Desktop, or into any folder on your computer to copy it there. Or, select multiple Presets to drag and Save copies of each in one drop! To Save a Bundle to your Computer: - Go to the File menu and select ‘Save Bundle As’ to launch a ‘Save As’ dialog, where you can enter a name and choose any folder to save the Bundle file. By default, all .h5b files are saved to: - Mac® - /Documents/Line 6/Tones/POD HD500 Edit/Bundles folder - Windows® - \My Documents\Line 6\Tones\POD HD500 Edit\Bundles folder Note that the Save Bundle feature always includes all Set Lists & Presets, regardless of any Preset(s) that might be selected within the Set Lists or Presets Panel. To Save a Set List to your Computer: - Go to the File menu and select ‘Save Set List As’ to launch a ‘Save As’ dialog, where you can enter a name and choose any folder to save the file. By default, all .h5s files are saved to: - Mac® - /Documents/Line 6/Tones/POD HD500 Edit/Setlists folder - Windows® - \My Documents\Line 6\Tones\POD HD500 Edit\Setlists folder Note that the Save Set List feature always includes all the Set List’s 64 Presets, regardless of any Preset(s) that might be selected within the Presets or Set List Panel. To Open a Preset, Bundle or Set List File from your Computer Opening any of these files loads the file Preset(s) into the editor application. Note that these are loaded in the application as ‘edited’ and the Preset title and settings on your connected POD HD500 are not overwritten until you choose to ‘send’ them to your device, as described below. To open a Preset - Select ‘Open’ from the application’s File menu and browse to the location where your Preset (.h5e) files are stored (the default Preset folder locations are shown above). Selecting a Preset file loads its saved settings, replacing the currently loaded Preset and its Channel location within the application. To open a Bundle - Select ‘Open Bundle’ from the application’s File menu and browse to the location where your Bundle (.h5b) files are stored (the default Bundle folder locations are shown above). Selecting a Bundle file loads its full set of all 8 Set Lists and their Presets, replacing all the currently loaded Presets within the application. To open a Set List - Select ‘Open Set List’ from the application’s File menu and browse to the location where your Set List (.h5s) files are stored (the default Set List folder locations are shown above). Selecting a Set List file loads its full set 64 Presets, replacing all the currently loaded Presets within the currently loaded Set List within the application. Alternatively, you can drag a Preset, Bundle or Set List file from any folder on your computer and drop it directly in the POD HD500 Edit window to load the file’s settings. (Dragging and dropping a Preset or Set List replaces the currently loaded Preset or Set List in the application.) Use the Save Panel options to ‘Send’ the desired Selected Presets/Set List/All to your connected POD HD500 device’s internal memory. This action permanently overwrites the respective Presets within your device’s internal memory. Um ein Preset auf Ihren Computer abzuspeichern... ...doppelklicken Sie ein Preset im Presets Panel oder Set Lists View Hauptfenster des Programmes um das Preset zu laden und klicken Sie dann aus Save As (speichern als) im File (Datei) Menu. Dann sollte sich ein Fenster zum Abspeichern der Datei öffnen. Hier können Sie dann Dateiname und Speicherort auswählen. Standerdmäßig werden .h5e Deteien hier abgespeichert: Mac: /Documents/Line 6/Tones/POD HD500 Edit Windows: \Dokumente\Line 6\Tones\POD HD500 Edit Sie können außerdem Presets einfach aus den Presets Panel oder Set Lists View Fenstern auf Ihren Desktop oder in einen anderen Ordner ziehen um dieses dorthin zu kopieren. Zudem können Sie mehrere Presets gleichzeitig markieren und alle zusammen in einen Ordner ziehen. Um ein Bundle auf Ihren Computer abzuspeichern... ...klicken Sie im File (Datei) Menu auf Save Bundle As und wählen Sie dann Dateiname sowie Speicherort des Bundles aus. Bundledateien .h5b werden standardmäßig hier abgespeichert: Mac: /Documents/Line 6/Tones/POD HD500 Edit/Bundles Windows: \Dokumente\Line 6\Tones\POD HD500 Edit\Bundles Per Save Bundle werden alle Set Lists und Presets abgespeichert egal welche Sie in den Fenstern Set Lists oder Preset Panel ausgewählt haben. Um eine Set List auf Ihren Computer abzuspeichern... ...klicken Sie im File (Datei) Menu auf Save Set List As, wählen Sie dann Dateiname und Speicherort aus. Standerdmäßig werden Set List Dateien .h5s in diesem Ordner abgespeichert: Mac: /Documents/Line 6/Tones/POD HD500 Edit/Setlists Windows: \Dokumente\Line 6\Tones\POD HD500 Edit\Setlists Per Save Set List warden alle 64 Presets der Set List abgespeichert, egal welche Presets in den beiden Fenstern ausgewählt sind. Um ein Preset, Bundle oder eine Set List auf dem Computer zu öffnen: Presets, die ine die Software geladen werden, werden als Edited angzeigt, was bedeutet, dass Preset und Eisntellungen auf dem verbundenen POD HD500 noch nicht überschrieben sind. Dies geschieht erst wenn Sie auf Send drücken, um das Preset an den HD500 zu schicken. Um ein Preset zu öffnen drücken Sie auf Open im File Menu des Programmes und suchen dann nach der Datei (.h5e). Der standard Speicherort dieser Dateien ist oben angegeben. Das Laden eines Presets ersetzt das derzeit geladene Preset im Editor und ersetzt dieses, sowie übernimmt dessen Platz im Kanal. Um ein Bundle zu öffnen drücken Sie auf Open Bundle im Datei Menu. Suchen Sie dann nach der Datei (.h5b). Der standard Speicherort dieser Dateien ist oben angegeben. Die Auswahl eines Bundles lädt das komplette Set von 8 Set Lists und deren Presets. Alles geladenen Set Lists werden ersetzt. Um eine Set List zu öffnen drücken Sie auf Open Set List im File Menu und suchen dann nach der Datei (.h5s). Der standard Speicherort dieser Dateien ist oben angegeben. Die Auswahl einer Set List Datei lädt alle 64 Presets und diese ersetzen alle Presets im derzeit geladenen Set List. Alternativ können Sie all diese Dateien einfach in das Hauptfenster ziehen um diese zu laden. Benutzen Sie dann einfach die Send Funktion im Save Panel um die gewünschten Presets, Set Lists auf dem POD HD500 abzuspeichern. Dies überschreibt alle entsprechenden Presets, die auf dem POD HD500 abgespeichert sind. L’enregistrement d’un preset sur votre ordinateur: Double-cliquez un Preset dans la fenêtre Presets ou Set List View de l’application pour charger un ficher et cliquez Save As dans le menu File. Cette action ouvre la fenêtre « enregistrer sous » normale, ici vous pouvez choisir un nom pour le fichier et le dossier de destination. Par défaut, tous les fichiers .h5e sont enregistrés sous : Mac : /Documents/Line 6/Tones/POD HD500 Edit Windows : \Mes Documents\Line 6\Tones\POD HD500 Edit Vous pouvez aussi glisser-déposer un Preset des fenêtres Preset ou Set List View sur votre bureau ou un autre dossier sur l’ordinateur. Vous pouvez aussi choisir plusieurs presets et glisser-déposer tous ceux en même temps. Pour enregistrer un paquet de presets (bundle) : Cliquez File et sélectez « Save Bundle As » pour lancer une fenêtre d’enregistrer sous. Les fichiers paquets .h5b sont enregistrés sous : Mac: /Documents/Line 6/Tones/POD HD500 Edit/Bundles Windows: \Mes Documents\Line 6\Tones\POD HD500 Edit\Bundles Si vous enregistrés les paquets, un paquet inclus tous les Set List et Presets indépendamment des presets sélectes dans les deux fenêtres Set Lists et Presets Panel. Pour enregistrer un Set List sur votre ordinateur : Appuyez sur File et sélectez « Save Set List As » pour lancer une fenêtre d’enregistrement. Choisissez un nome et une destination pour le fichier. Par défaut, les fichiers .h5s sont enregistrés sous : Mac : /Documents/Line 6/Tones/POD HD500 Edit/Setlists Windows: \Mes Documents\Line 6\Tones\POD HD500 Edit\Setlists L’option Save Set List toujours contient tous les 64 presets indépendamment des presets sélectés dans Presets ou Set List Panel. Pour ouvrir un Preset, Bundle ou Set List de votre ordinateur : Si vous ouvrez un de ces fichiers, les Presets sont chargés dans l’application éditeur. Ces Presets chargés sont marqués comme « Edited » (édité) et le presets n’est pas encore enregistré sur le POD HD500, donc n’ont pas encore écrasés les presets sur l’appareil. Cliquez « Send » pour les envoyer au POD HD500. Ouvrir un preset : Cliquez Open dans le menu File et cherchez le fichier que vous voulez ouvrir (vous pouvez trouver le dossier par défaut des presets au-dessus) et double-cliquez ce fichier. Ouvrir un paquet : Cliquez Open Bundle dans le menu File et cherchez pour le paquet. (vous pouvez trouver le dossier par défaut des paquets au-dessus) et double-cliquez-le. Ouvrir un Set List : Cliquez Open Set List dans le menu File et cherchez pour la liste. (vous pouvez trouver le dossier par défaut des listes au-dessus) et double-cliquez-la. Vous pouvez aussi glisser-déposer tous ces fichier directement dans l’application. Si vous glissez-déposez un fichier comme ça, le preset ou set liste présent dans l’application est écrasé. Maintenant, vous pouvez utiliser les options Save Panel pour envoyer (« Send ») les presets et listes à l’appareil POD HD500. Cette action écrase le preset dans la mémoire de votre POD HD en permanence.
  25. A quick note that I hope might be useful to others. I bought a Helix LT this week. The driver software loaded fine onto a couple of laptops but I couldn't get it to install on my main Windows 7 PC. The Helix showed up as a device in "Devices and Printers" but was reported by WIndows as unusable and that the driver had failed to load. It appears that my copy of Windows had loaded a generic USB device driver instead of the L6 software. Anyway, after several fruitless exchanges with L6 support, I found the fix myself. You need to go to the Helix device shown in Device Manager, click on Properties, click on Driver, tell it to "Update Driver" and install the driver manually from the folder: Programs (x86)/ Line6/ Tools/ Driver2 Archive/ Helix. Windows will identify the ".inf" file in that folder as the correct driver. Click on that and you should be good to go. I suspect it's an unusual problem inasmuch as one of my laptop installs was also Win 7 and went perfectly smoothly. Nevertheless, I hope this may help someone. Now I can get back to trying to get the Helix to play nicely with my DT25.......... Andy
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