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Found 69 results

  1. The two common usage issues seen with Helix Native are: After a full Helix Native license is authorized, Helix Native is in Trial Mode when opened within a DAW. Helix Native is crashing when attempting to open on an audio track within a DAW. What has helped many users in either situation is the following: Disable WiFi Launch your DAW Insert Helix Native on a track. The login page should pop up. Turn on WiFi. When you sign in, Native gets reauthorized. CPU usage: Another common issue that may be noticed on some systems, is Helix Native's CPU usage reading higher percentage than what would be expected. Helix Native is a CPU intensive plug-in, some of our systems show readings between 27-30%, the actual usage meter will vary from system to system. Increasing the H/W playback buffer size, in your DAWs settings that can reduce CPU to a degree.
  2. Background Apple has recently pivoted away from using Intel-based CPUs with its computers, instead favoring the Apple Silicon processor, also known as the M1 Chip. Both Intel and Apple Silicon systems run on macOS 11.0 Big Sur. As it stands, YGG products are not fully supported on computers using Apple Silicon processors, so we cannot offer technical support for products installed on M1 systems at this time. We are working to update all of our software (applications, hardware drivers and plugins) to fully support Silicon-based systems. This effort will keep our developers fully engaged for the foreseeable future. Due to various factors, we cannot publish any timeframes for completion, yet we will publish meaningful information here as we get it. We highly encourage you to check with the manufacturers' websites of your music system’s hardware and software for M1 compatibility. Workaround on M1 Systems NOTE: Any workarounds offered are not official solutions. Issues experienced with workarounds offered cannot be addressed until official support is offered. Starting with Big Sur macOS 11, Apple introduced Rosetta v2, which allows applications to run in an emulated mode. Rosetta runs automatically with our software that is NOT a plugin. To use Rosetta with our plugins, locate your DAW in the Applications folder. Use command ⌘+I and check the “Open in Rosetta” box. You may have to rescan your plugins afterwards. Testing Applications and plugins tested (latest versions) on M1 systems running macOS 11.0 Big Sur: Helix Native: working as expected on DAWs running under Rosetta, Echo Farm 3.0: working as expected on DAWs running under Rosetta Amp Farm 4.0: working as expected on DAWs running under Rosetta POD Farm 2 (Plugin): working on DAWs running under Rosetta, but takes a few seconds to appear after adding an instance of the plugin POD Farm 2 (Standalone): working as expected Ampeg SVT Suite: working as expected on DAWs running under Rosetta HX Edit: working as expected POD Go Edit: working as expected Powercab Edit: working as expected POD HD500 Edit: App launched properly, device was unable to connect POD HD500X Edit: App launched properly, device was unable to connect POD Pro X Edit: App launched properly, device was unable to connect Spider Valve Mk II Edit: working as expected Spider V Remote: working as expected Spider IV Remote: working as expected Workbench HD: working as expected Line 6 FBV Control: working as expected Line 6 Updater: working as expected Line 6 License Manager: installs as expected, yet devices do not populate in Line 6 License Manager. There is currently an open bug for this issue. Not fully tested: Hardware Audio Drivers Will not be updated to support Silicon-based systems: StageScape Audio Driver POD X3 products Audio Drivers, Editors, Updaters, Control Panel app and License Manager POD XT products Audio Drivers, Editors, Updaters, Control Panel app and License Manager TonePort UX8 Audio Drivers, Updaters, Control Panel app and License Manager TonePort/POD Studio KB37 Audio Drivers, Updaters, Control Panel app and License Manager Line 6 Monkey
  3. 日本語は下記をご覧ください 。 How to Activate Helix Native Download the latest version of Helix Native at http://line6.com/software/. Run the Helix Native installer. We suggest you temporarily disable all third party antivirus programs during the installation. During the install, take note of the VST3 and AAX Plugin folder locations. If you choose to install the PC VST2 plugin, you will be able to choose your own folder location. On Mac, VST2 is installed at /Library/Audio/Plug-Ins/VST/. PC VST2 only: Open your recording program's preferences and point it to the folder that Helix Native was installed to. Start your DAW, create an audio track, then add Helix Native as a plugin (see below for links to your particular DAW). On first run, you will be prompted to sign in to your Line 6 account to authorize your license. Individual DAW Set-up Articles Pro Tools Cubase Garage Band Reaper Studio One Sonar Logic Pro X Ableton Live Q: I can't find the Helix plug-in, even after following the steps in the articles above. A. Possible causes: The default VST3 folder on Windows is C:\Program Files\Common Files\VST3\. Ensure your DAW has scanned that directory. Helix Native is a VST Effect. When searching your DAW's plug-ins list, make sure to look under VST Effects and not VST Instruments. Helix Native is 64-bit only, and therefore won't appear in a 32-bit DAW. Q: What are the default locations for Helix Native plug-in files? This version of Helix Native plug-in installs on a Mac to: AU Plug-in : /Library/Audio/Plug-Ins/Components/Helix Native.component VST2 Plug-in : /Library/Audio/Plug-Ins/VST/Line 6/Helix Native.vst VST3 Plug-in : /Library/Audio/Plug-Ins/VST3/Line 6/Helix Native.vst3 AAX Plug-in : /Library/Application Support/Avid/Audio/Plug-Ins/Line 6/Helix Native.aaxplugin This version of Helix Native plug-in installs on Windows to: VST3 Plug-in : C:\Program Files\Common Files\VST3\Line 6\Helix Native (x64).vst3 AAX plugin: C:\Program Files\Common Files\Avid\Audio\Plug-Ins\Line 6\Helix Native.aaxplugin n NOTE: The VST2 plugin installation location, if installed, will be determined by the user during the installation process. -------------------------------------------------------- Helix Nativeをアクティベートする方法 Helix Nativeの最新バージョンを http://jp.line6.com/software/. からダウンロードします。 Helix Nativeインストーラを起動します。インストール中はすべてのサードパーティー製アンチウィルスソフトを一時的に無効にしておくことを推奨します。インストール中に、VST3およびAAXプラグイン・フォルダの場所を控えておきましょう。Windows PCでVST2プラグインをインストールすることを選択する場合は、フォルダの場所を自身で選択することができます。Macでは、VST2は /Library/Audio/Plug-Ins/VST/ にインストールされます。 PC VST2のみ: レコーディング・プログラムのプリファレンスを開き、Helix Nativeがインストールされたフォルダを指定します。 DAWを起動し、オーディオ・トラックを作成してから、Helix Nativeをプラグインとして追加します。 (DAW別には以下のリンクをご参照ください 英文). 最初に起動した際に、ライセンスをオーソライズするため、Line 6アカウントへのログインを求められます。 DAW別設定 (英文) Pro Tools Cubase Garage Band Reaper Studio One Sonar Logic Pro X Ableton Live Q: 上記の手順に従っても、Helix Nativeプラグインが見つけられないのですが。 A. 以下の原因が考えられます: Windows上のデフォルトのVST3フォルダは、C:\Program Files\Common Files\VST3\にあります。DAWがそのディレクトリをスキャンしているか確認してください。 Helix NativeはVSTエフェクトです。DAWのプラグイン・リストを探す際は、VST InstrumentsではなくVST Effectsをis a VST Effectを確認してください。 Helix Nativeは64-bitのみなので、32-bit DAWには表示されません。 Q: Helix Native プラグイン・ファイルのデフォルトの場所はどこにありますか? このバージョンのHelix Nativeプラグインは、Macの以下の場所にインストールされます: AU Plug-in : /Library/Audio/Plug-Ins/Components/Helix Native.component VST2 Plug-in : /Library/Audio/Plug-Ins/VST/Line 6/Helix Native.vst VST3 Plug-in : /Library/Audio/Plug-Ins/VST3/Line 6/Helix Native.vst3 AAX Plug-in : /Library/Application Support/Avid/Audio/Plug-Ins/Line 6/Helix Native.aaxplugin このバージョンのHelix Nativeプラグインは、Windowsの以下の場所にインストールされます:: VST3 Plug-in : C:\Program Files\Common Files\VST3\Line 6\Helix Native (x64).vst3 AAX plugin: C:\Program Files\Common Files\Avid\Audio\Plug-Ins\Line 6\Helix Native.aaxplugin NOTE: もしVST2プラグインをインストールした場合は、インストールの途中でユーザーが指定した場所になります。
  4. I'm writing a song that uses a square or saw tooth tremelo effect synced to the beat with a 100% intensity for the primary rhythm element. I've found that though you can sync the tempo to the track, you can't control the start of the tremelo cycle with the DAW to sync it up with other elements. This means that each time you start the track, the phase of the cycle may not be what you expect. That makes it very difficult to sync up properly... For example, I've set up a sine wave generator, then an instance of Helix Native with a single Modulation > Mono > Tremelo: I've then set up my DAW to enable the effect at a particular spot in the "song" so that the effect would theoretically start the cycle the same each time. Then, I rendered the same section of song 3 times and added them to the project. As you can see, the first bar is the solid block sine wave, and then the tremelo effect is kicked on. You'll notice that the phase of each cycle is quite different, even though they all are turned on at the exact same time. (Three may have been me accidentally leaving one unmuted before the next render) Next, I attempted to bypass the Helix plugin entirely, rather than just the tremelo effect block. The same behavior is exhibited. The start time of the cycle is entirely unpredictable, and appears to simply be running non-stop after you load the plugin into memory or something. As suspected, this is true for other Modulation effects as well. Here's the same test using a whole not with the Script Mod Phase effect: Helix Native needs to honor the Host Sync's start event (assuming that actually exists) to reset it's LFO for Modulation effects. Otherwise, results are unpredictable and potentially unusable during rendering. :( I haven't tested the Helix Floor pedal to see if the bypass/enable of a trem effect resets the LFO, but I wouldn't be surprised if it had the same basic problem...
  5. Hello everyone, I am using Adobe Audition as my DAW (I have a creative cloud subscription so I'd like to get my money's worth if possible) and can't locate the "USB 7" dry signal the Helix is supposed to output. I have watched the Helix videos and read the posts regarding what to do in the global settings but that doesn't help since the actual "USB 7" input is not showing up in Audition. I can do Stereo > [01S] Digital Audio Interface (Line 6 Helix) 1 or Mono > [01(or2)] Digital Audio Interface (Line 6 Helix) 1 (or 2) for my inputs. Neither of the mono channels produces the dry signal. Am I missing something or is Audition just not capable of receiving all 8 of the usb signals from Helix? Many thanks, Brian **** EDIT **** I realized I wasn't using the ASIO Driver and now I got it to work.
  6. I'm getting no sound in reaper for monitoring or playing back a recorded track, even though the meter is displaying normal input and it shows audio is being recorded. If I switch from the line 6 specified asio driver back to waveout or microsoft sound mapper everything works but there is way more latency. Anyone know whats going on or having the same problem? I went into asio configuration and changed the playback from the pod go to the system speakers but that didn't fix the issue.
  7. Well I decided to updated my 13 years old laptop and upgrade to a Macbook. Seems like the recent updates on the page have no effect on scanning my device. Honestly my device was working well in my DAW application before I decided to download the license manager and pro x edit. Now no device shows up. Anyone else still use this rack unit and have or have had the same problem? I did uninstall and re-install but nothing seems to work..
  8. No more. Just no more. I f*cking tired of this. Brand New laptop with win 10= blue screen of death. I tried literally everything, Just everything. And it goes to bsod again and again. Really? When i bought it i thought it's a dream machine. Now i see, that it is a piece of garbage. Dear line 6 support, i hope when you die, and you want to go to the heaven, you ll see bsod every f*cking time, when you try to do so. And i hope your company will vanish into dust for such sh*tty customer service. I'll switch to another interface, because i want to make music, not lollipop with settings, drivers, and all sh*t! Best community, f*cked corporation.
  9. Hi, I have question. I have audio interface (lexicon alpha studio) and pair of Yamaha HS50 Monitors. Is it possible to set Line 6 Pod Go to record DI Signal (unprocessed/clean) and in that same time monitor selected output from POD GO in DAW on monitors? Let's say - I have project on Reaper DAW with drums, bass etc already recorded. But i dont want to record processed guitar sound (so i can mix it later with 3rd party plugins or reamp through POD GO). So what i want, is to have live monitoring of my preset/chain from POD GO (but signal to be recorded in clean DI). Is that possible?
  10. Hello Line 6ers, I’m teaching a man called Graham and he owns a Line 6 unit. I followed the instructions in this post and managed to create a dual path preset in Helix. I selected the Input block on one path and set it to guitar, did the same for the mic, etc. I successfully setup a DAW called Cakewalk on Windows and made a template with 3 tracks: 1 gtr left channel, 1 gtr right channel, 1 mic track. Graham is happy with this but he wants to know if its possible for him to use a preset (or at least some effects) so he can get the guitar effects coming through on the gtr channels while he sings. Is this possible? If we can't use effects-laden presets, can we copy the effects from existing presets and add them in? I noticed that a lot of presets use ‘two paths’ for all of their effects. Does this mean that we will be limited in our range of effects (and routing options) given that one our ‘paths’ is being taken up by the mic input? If the guitars have to be recorded dry with no effects (or only some of the desired effects), what’s the easiest way of re-amping or getting the recorded audio to run through a plugin or the Line 6 unit itself? Thanks in advance!
  11. I just got an HX Stomp, and I want to take advantage of using the Helix Native live through using my Stomp as an audio interface. Has anybody tried the minimum specs the Helix Native can run? Has anyone tried using those small PC sticks, NUC PCs for DAW, vst, and live use especially Helix Native? How was the experience? Or should I just stick with a laptop, say a 2012 Macbook Pro which can be bought refurbished for $200?
  12. Hello all, This is my first post in the community, and I'm wondering where I can learn how to automate my Helix Rack to properly and effectively change presets as well as manipulate the values of individual chain loaded effects. Here is what I'm looking to accomplish with Helix (for live use) and as of right now I know nothing of where to start: I'm running my show with Ableton live 9 lite. I want to use MIDI tracks (envelope automation) in Ableton to change my patches throughout the songs and set, as well as automate the toggling the on/off of stompboxes and delay/reverb swells & ramp-ups of the mix percentage within each patch. All I know is that I need to assign the parameters in which I want to control to the open MIDI CC channels in Helix, but I do not know how to technically achieve this the most effective and proper way. Any input or direction to reading materials on this subject is greatly appreciated. Like i said, I know nothing about this process. Thanks! Nino Lucarelli nlucarelli93@gmail.com ninolucarelli.com/heartsoul
  13. Hey guys, I am now experimenting with recently launched Universal Audio's DAW called "LUNA". Apparently, LUNA doesn't not recognise Helix Native as plugin or audio units. Does anyone have tried anything or know if there is any sort of compatibility ? Regards Andre
  14. This is my elaboration on Round Trip Latency of Helix hardware used as audio interface based on research on closed fb group https://www.facebook.com/photo.php?fbid=10156514192780269&set=pcb.1077888115728194&type=3&theater&ifg=1 This topic is hardly relevant if you are monitoring direct. Helix hardware latency is 1,8ms from AD/DSP/DA (measured for one DSP Path), no matter what buffer or sampling frequency you pick. If you use another interface for monitoring/recording it is not relevant neither. It is 2,70 firmware time. OSX - you have a choice of two drivers: 1. Multi sampling rate Core Audio driver. You get the lowest latency of 15ms using 32 samples buffer but this seems not to be stable (tested on 8th gen i7) . Safer buffers of 64, 128 samples are at 20ms range. 2. Class Compliant 48kHz driver at 64 samples buffer gives 8ms RTL. EDIT: I do not know if 8ms RTL is REPORTED by the driver or it can be REAL RTL. Windows - you have a choice of two drivers: 1. Supplied ASIO driver. Here are my figures for Round Trip Latencies: 21ms on "Small" 128 samples buffer@48kHz 17ms on "Extra Small" 64 samples buffer@48kHz 15ms on "Small" 128 samples buffer@96kHz 10ms on "Extra Small" 64 samples buffer@96kHz - but this setting is unusable because of artifacts. Bad news for virtual instruments players are 3/4 of RTL is on the output side. 2. ASIO4ALL driver - it is rather overlay for WDM driver, not compatible with Pro Tools. Round Trip Latencies are: 5ms at 128 samples buffer@48kHz 3ms at 64 samples buffer@48kHz 3ms at 128 samples buffer@96kHz Good news or virtual instruments players are buffers are 50/50 input/output. EDIT: I have proven that they are in fact REPORTED RTLs. They are fake numbers! I made my Windows tests using using Reaper (64bit), desktop Windows 10 PC with 3th gen i5 CPU, 16GB RAM. Reaper session was loaded with 5 Hx Native instances. CPU usage was monitored with Windows Task Manager and for the same 128 buffers on both drivers was at 30%. 7ms pictured vs mine 5ms is because I switched off additional 32 samples buffers used for latency compensation in ASIO4ALL (for aggregating devices?) Some pictures to back it up:
  15. Hi all, I've been having issues forever trying to control Cubase via Helix through USB midi while still being able to receive PC/CC information for automatic preset/snapshot recall. I had given up and switched to the new hotkeys feature which seemed to work fine at first but now I'm having an issue again: on random occasion, starting playback in Cubase by pressing the footswitch assign to spacebar will induce a change in this footswitch's hotkey assignment and bring it back to "none" which then prevents me from stopping the playback. When I scroll to my previous/next preset and come back to my main one, everything is as should be and it might work fine for a couple songs, but then, it will happen again, from a different preset, or the same one, it is very intermittent. Has anyone experienced this instability? If so, have you come up with a solution around it? I really would like to get rid of my second midi foot controller and use Helix instead but so far, neither MIDI nor hotkeys have proven reliable enough for live use. a bummer.. Thanks for your help.
  16. I have been using my Helix Floor as an audio interface for Cubase. It generally works great. The Cubase stereo tracks come into the Hx via USB 1/2 and I use the XLR outs to feed my active studio monitor. I can send the guitar output of my Presets to USB 5/6 and the Mic input to USB 3/4. It even lets me reamp by sending a dry guitar part back into the Hx via USB 7. So far, so good. Yesterday my PowerCab 212+ showed up. I'm feeding the PowerCab via the L6 Link using an ordinary XLR cable. Sounds great - I LOVE this amp. But all is not good in paradise: The Cubase tracks coming into the Hx are feeding my active monitors via the XLRs as usual, and now also playing (very loudly) on the PowerCab via the L6 Link. Cubase is just sending tracks via ASIO Helix and USB 1/2. It doesn't see hardware past that, so I can't "switch off" the PowerCab from the DAW Does anyone have advice on how to change the routing so that the PowerCab doesn't see the DAW? Or maybe know how to configure the L6 Link port? Thanks mucho in advance, Mike
  17. Hey all, first post so I hope I'm doing this right. I've recently joined the cult of Linux, and am looking to make primarily electronic music through Ubuntu 18.04. I know that some more common audio interfaces have plug-and-play compatibility, but I'm interested in connecting my Helix directly to my DAW (Ardour) via its USB cable. At the time of posting this I haven't actually started messing with configuring this on my own, but figured I should crowdsource experiences others may have had: has anyone had any experience/luck getting the Helix to work with any Linux distro in this way? I tried looking in the Knowledge Base but didn't find any relevant information for this situation.
  18. I have a 2018 Macbook Pro and up until about 2 weeks ago, the DAW I use and HX edit doesn't recognize my HX Stomp. Is this likely because of a problem with Catalina? If so, when will it be fixed? Anyone else experiencing this problem?
  19. Hey guys :) I recently noticed that I´ve got different volume levels of the D.I. signal going through USB channel 5 straight into my DAW. My guitar goes mono straight into the input of the HX Stomp. The device is connected to my PC in order to function as the interface. While recording I´m trying to track the main signal as well as the D.I. signal simultaneously for potential re-amping later. According to the users manual USB input 5 and 6 pick up the D.I-signal right behind the input jack so I can´t figure out why there is a volume difference of ~20dB between different patches when the same guitar is connected straight into the HX with the same cable. Is there any global or local setting in the HX Stomp affecting the volume on USB channel 5/6? You´ll find two different patches the problem occurs in attached to this post. I´m happy about any help I can get :) Best regards, Leopold RecRedFeathMain.hlx Synth Blink.hlx
  20. Line 6 generally tests with software Digital Audio Workstations (DAW) that are the latest and the last freely upgradeable versions. Line 6 does not test on 3rd party applications that are no longer supported by their own developers. While we use a wide variety of 3rd party recording applications during our software testing, it is simply not possible to test POD Farm's (or any other Line 6 software) compatibility with every DAW. We make every effort to be compatible with as many recording applications as is practical. Research performed by our Quality Assurance department, beta testers, and ultimately POD Farm users systematically help us to identify bugs and incompatibilities, and we continually strive to resolve these issues with incremental software releases and/or documentation in the form of release notes, online Knowledge Base items, and forum posts. POD Farm plug-ins are developed to conform to the standards established for RTAS, VST and AU and should be compatible with any DAW supporting these plug-in formats. It is important to note that the way that DAW manufacturers implement these standards varies, which, when combined with a given computer's unique configuration, may result in varying plug-in performance.
  21. Hi there, I have benn using my Helix LT for a year or two now and one of the feature I use the most is midi remote control from Cubase 10. We play to a clic and follow a Cubase project and all my preset and snapshot changes are triggered from a midi track in cubase assigned to helix through midi over USB. What I would like to do now is to get rid of the FBV shortboard MKII that I use to start, stop and navigate through Cubase markers and use Helix to do that instead. The problem I run into is that whenever I go to a certain marker using Helix as my midi remote, Cubase then sends back a midi program change command to Helix in order to go to the appropriate preset. When this happens, Helix then transmit back a midi command to Cubase telling it where it's at and releasing the footswitch now that I'm in a new preset also sends a midi command back to Cubase... this gives some weird behaviors like midi feedback and dual commands (press once but feels like I pressed twice) and most of the time all will fail. Is there a way to seperate the midi channel from the DAW remote from the midi channel from the preset/snapshot control? Thank you!
  22. Line 6 Helix 101: Controlling your computer recording software with the Helix.
  23. Locating Helix Native in Cubase/Nuendo For Mac Launch Cubase or Nuendo. Go to Devices -> Plug-in Manager -> VST Effects and check to see if Helix Native is Active and the box is checked. The default location is ~/Library/Audio/Plug-Ins/VST3 Locating Helix Native in Cubase/Nuendo For Windows Launch Cubase or Nuendo. Go to Devices -> Plug-in Manager -> VST Effects and check to see if the correct location is added. The default location is C: > Program Files > Common Files > VST3 > Line 6 Adding Helix Native to a track in Cubase Add an audio track. Click on Inserts -> Line6 -> Helix Native Here are some helpful videos for adding and organizing effects within Cubase
  24. Locating Helix Native in Pro Tools 1. Create a Mono or Stereo Audio Track 2. Open the Mixer Window in Pro Tools (Go to View -> Mix Window), then go to the insert section on the guitar tracks and click Insert A to view the plug-in menu and see if you can find the Helix Native plug-ins via the path: plug-in - Effect -> Helix Native Note: If the plug-in or manufacturer's name is not listed within the plug-in menu, then the plug-in is not detectable by Pro Tools. If the Helix Native plug-in isn't in the list, make sure it shows up in the Pro Tools Plug-ins folder using the directions below. If they don't show up there, try to download and install them again. If it does show up in the plug-ins folder but Pro Tools still doesn't see it, try trashing Pro Tools preferences. That will force Pro Tools to re-scan all the plug-ins in that folder. For Mac Check the Plug-ins Folder: 1. With the Finder open, click on Go and choose Computer. 2. For Pro Tools 11 or 12 (AAX), locate your plug-in at: Macintosh HD > Library > Application Support > Avid > Audio > Plug-Ins > Line 6 For Windows Check the Plug-ins Folder: For Pro Tools 11 or 12 (AAX), open Windows Explorer and navigate to C:\Program Files\Common Files\Avid\Audio\Plug-Ins\Line 6
  25. Hey guys! I'm a MacOS user and I've been happily recording and practicing through my Helix using GarageBand. My band is about to record a song and we decided to experiment a bit recording techniques and use my Helix to lay all guitar tracks. To better prepare I wanted to try re-amping. This can't be done in GB as I can't route track output to Helix's USB inputs. I installed Reaper to try it. It sees my Helix as an audio device, is set to record it but it doesn't. When I play on an armed track, no signal shows up on the volume meter. Same thing in Cubase 8 LE. I can open Repaer and get no recording singal, then Cubase and get nothing. When I open GB everything works as expected. Could you help me troubleshoot this thing please? I can provide screenshots of config screens if necessary. I think that the DAWs are pretty much the same interface-wise across OSes ;) PS. If that's important I'm on a mid-2015 MBP with Mojave 10.14.3.
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