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Found 63 results

  1. Hi guys, Just to let you know that following applications work flawlessly on macOS Big Sur 11.0.1 - POD HD500X Edit 2.27 - Licence manager, Version 1.14 - Drivers, Version 7.6.8 I haven’t needed any other software yet (I don’t even know if I could use all of it). But I believe these are the essentials which would prevent most of us to update. If you are still scared to upgrade or would like to have any additional sw tested, please let me know - if I can, I will gladly help you out. Addition: I’ve recently done a very extensive troubleshooting on Drivers compatibility for Catalina (Big Sur shouldn’t be that different) so I’m throwing the complete troubleshooting guide in as an attachment. Take care! PODHD500X_MacOS_Drivers_Troubleshooting.docx
  2. 日本語は下記をご覧ください Voir ci-dessous pour le Français Siehe unten für Deutsch Vea abajo para Español Vedi sotto per l'italiano Line 6 Software Compatibility With macOS 11 Big Sur Apple® released their new operating system, macOS® 11 Big Sur, today. Currently, Line 6 software products are not compatible with macOS 11 Big Sur. We recommend that you wait until Line 6 software product compatibility with macOS 11 is announced before updating to the new operating system. Compatibility is currently being tested and will be ensured in upcoming software updates. To prevent macOS from automatically updating, uncheck the “Install macOS updates” option in System Preferences > Software Update > Advanced. Please watch this space for more information regarding support for macOS 11. Thank you! The Line 6 Support Team LINE 6 ソフトウエアのユーザーの皆様へ –macOS BIG SURの更新を今しばらくお待ちください Apple®から本日、新しいオペレーティングシステムの macOS® 11 Big Surがリリースされました。 今現在、Line 6ソフトウエア製品は macOS 11 Big Surに対応しておりません。 Line 6ソフトウエア製品のmacOS 11との互換性が発表されるのを待ってから、新しいオペレーティングシステムへ更新していただくことをお勧めします。 今後のソフトウエアアップデートで互換性を保証できるように、現在検証しております。 macOS 11のサポートの詳細については、このスペースをご覧ください。 ありがとうございました! Line 6 サポートチーム COMPATIBILITÉ DES LOGICIELS LINE 6 AVEC macOS BIG SUR Apple® a sorti son nouveau système d’exploitation macOS® 11 Big Sur aujourd’hui. Actuellement, les logiciels Line 6 ne sont pas compatibles avec macOS 11 Big Sur. Nous vous conseillons d’attendre l’annonce de la compatibilité des logiciels Line 6 avec macOS 11 avant de passer à ce nouveau système d’exploitation. Des tests de compatibilité sont en cours en vue de proposer des mises à jour de ces logiciels. Regardez cet espace pour plus d'informations sur la compatibilité de macOS 11. Merci! L’équipe d’assistance Line 6 LINE 6-SOFTWARE-KOMPATIBILITÄT ZU macOS BIG SUR Apple® hat heute sein neues Betriebssystem macOS® 11 Big Sur freigegeben. Bis auf weiteres sind die Line 6-Software-Produkte nicht zu macOS 11 Big Sur kompatibel. Wir empfehlen daher mit dem Upgrade zu warten, bis wir die macOS 11-Kompatibilität der Line 6-Software offiziell bekanntgeben. Die Kompatibilität wird momentan noch getestet und spätestens mit zukünftigen Software-Updates sichergestellt. Beobachten Sie diesen Raum Weitere Informationen zur Unterstützung von macOS 11. Vielen Dank! Ihr Line 6 Support-Team COMPATIBILIDAD DEL SOFTWARE DE LINE 6 CON macOS BIG SUR Apple® ha lanzado hoy su nuevo sistema operativo, macOS® 11 Big Sur. Actualmente, el software de Line 6 no es compatible con macOS 11 Big Sur. Te recomendamos que esperes hasta que se anuncie la compatibilidad del software de Line 6 con macOS 11 antes de actualizar al nuevo sistema operativo. La compatibilidad se está probando actualmente y estará garantizada en una próxima actualización del software. Mira este espacio para obtener más información sobre la compatibilidad con macOS 11. ¡Gracias! El equipo de atención al cliente de Line 6 COMPATIBILITÀ DEL SOFTWARE LINE 6 CON macOS BIG SUR Oggi Apple® ha reso disponibile il suo nuovo sistema operativo, macOS® 11 Big Sur. Attualmente i prodotti software Line 6 non sono compatibili con macOS 11 Big Sur. Vi consigliamo di aspettare ad aggiornare al nuovo sistema operativo fino a che sarà annunciata la compatibilità dei prodotti software Line 6 con macOS 11. La compatibilità è attualmente in fase di test e sarà garantita con un imminente aggiornamento software. Guarda questo spazio per ulteriori informazioni sulla compatibilità con macOS 11. Grazie! Il Team del Supporto di Line 6
  3. Hi I am wondering is there a way to upgrade my sound presets I made from line 6 spider IV to to be compatible with line 6 Spider V?
  4. Hello everyone, I would like to buy a licence for Helix Native because I bought an Helix pedalboard (second hand) but I can't register my stuff officialy. No more than 150 please. Thanks
  5. I just tried to download the Line6 Updater software (version 1.19) for macOS, and when I open the PKG file, I get the attached error message and cannot install the software. Any suggestions? Thanks, Tim
  6. Price : $249 I would like to sell my Helix Native by gifting the activation key to your line6 account Send me a notice if interested.
  7. Hi there! About 5 years ago I purchased the UX2 audio interface along with PodFarm 2.5 with the metal shop pack. It has been a great experience but then I saw that there is a possibility to buy Helix Native. From what I understand, it's pretty much a modern & way more clear sounding PodFarm that's built in the Helix products. I have been thinking to upgrade to Helix Native but I am not sure whether it's going to work well (if at all) on the UX2 given that it's a pretty old device. Helix products cost a lot more than the UX2 and it seems like there should be a catch if I try to use it this way. If it's possible to run Helix Native using a UX properly, how different would it be than to use a Helix rack? I assume that the output quality is different, but other than that, will it affect the recording quality as well? If I record something with Helix Native using a Helix rack and then record the same thing using a UX2 with Helix Native, how different will the final product sound? I would like to know the limitations and differences, if any of you can point them out. Maybe I should just buy a Helix rack or multi-effect instead of a software upgrade alone. Also, is it a stand alone software like PodFarm 2.5 or is it just an addition to the DAW? Thanks a lot! PS: I know that I can demo it for free for 2 weeks before buying but I also didn't want to start the demo only to find out that it doesn't work at all on the UX2.
  8. The folder “Line6” can’t be opened because you don’t have permission to see its contents. 1. Mac OSX 2. I got the Spider V Remote to download and install (after adjusting security settings) 3. Install created a file called "Line6" but I don't see the Remote app anywhere 4. When I click on the Line6 folder I get the message "The folder “Line6” can’t be opened because you don’t have permission to see its contents." Any help would be appreciated!
  9. I've had this LIne 6 Spider Valve mkii HD100 for about 8 years and I love it. However, I've recently gotten back into playing again and I've been looking for the software to be able to edit the presets in the FBV shortboard mkii I'm using in conjunction with the Spider Valve. I'm having an issue finding the software on the line 6 website to be able to edit these presets from my laptop. I'm not sure if it simply doesn't exist any longer or if I am mistaken and simply can't seem to locate it. I currently have the monkey 3 installer and it looks like everything is up to date, other than the controller. However, when I attempt to update it, it prompts me to the Line 6 website base and tells me there is no software for this device. Any and all info would be useful. Thanks!
  10. Hi guys. I cannot find where download Vyzex for my Floor POD Plus. Someone can help me? Or are there others software to use with my POD? I don't know what to do. Thanks
  11. Thank you for purchasing a Spider V/Spider V MK II amp. To get the best performance from your new amp, please upload the latest firmware. You can upload in one of two ways connected to a mobile device or connected to a computer. We strongly suggest updating the amp from a desktop/laptop computer, even though it is possible to do so from a mobile device. It will take about 5 minutes to complete the upgrade. Please follow the instructions below. Updating firmware from a Mac or PC: First, download and install the Spider V drivers: Go to Line6.com and click on "Support" Select "Downloads" and set the three pulldown windows under "Free Software Downloads" to: [Spider V 60], [Line 6 Drivers], [your PC OS] Click "GO" The page will update with the Line 6 drivers for the Spider V. Click 'GET DOWNLOAD' to download the driver installer to your computer. Log in to your free Line 6 User account (or create a new account) Click on 'ACCEPT AND DOWNLOAD' and follow the instructions to save the driver installer When the installer has been downloaded, double-click on it and follow the instructions to install it in your computer. Next, download and install the Line 6 Updater for Spider V: Go to Line6.com and click on "Support" Select "Downloads" and set the three pulldown windows under"Free Software Downloads" to: [spider V 30], [Line 6 Updater], [your Mac or PC OS] Click "GO" The page will update with the Line 6 Updater for the Spider V. Click 'GET DOWNLOAD' to download the updater program to your computer. Click on 'ACCEPT AND DOWNLOAD' and follow the instructions to save the updater installer When the program has been downloaded, double-click on it and follow the instructions to install it in your computer. Finally, update your Spider V from your computer Connect the "MAC/PC/ANDROID" port to your computer with a USB cable Slide the "SELECT" switch to the USB port labeled Mac/PC. Turn on your Spider amp. Run the Line 6 Updater program. Sign in to your Line 6 User Account. Follow the instructions shown in the Line 6 Updater program to update to the latest firmware for your amp Note: If you experience a failed update or your amp locks up during boot up, you can hold down the Amp and FX buttons to enter Update Mode. Once it's in Update Mode, attempt the update procedure again. Updating firmware from an Android device: If you haven't already done so, create a Line6 User account: Go to Line6.com http://Line6.com> and click on "Sign In". Follow the instructions to create a free account. On your device, download the Spider Remote App from Google Play. Launch the Spider Remote application. Page through the slideshow, accept the terms and conditions, and then log into your Line 6 account. Connect your device to the appropriate USB connector on the back of the Spider V. Slide the "SELECT" switch to the USB port labeled "Mac/PC/Android". Turn on your Spider amp. Your Android device will present a dialog, which asks if you want to give Spider Remote permission to use your Spider Amp. Be sure to check the "Use by default for this USB device" checkbox, and then touch OK. Note: On some devices, this dialog may appear twice. If that occurs, just repeat this step. Spider Remote will automatically relaunch, and will provide instructions to upload the latest firmware for your amp. Updating firmware from an iOS device: If you haven't already done so, create a Line6 User account: Go to Line6.com http://Line6.com> and click on 'Sign In'. Follow the instructions to create a free account. On your device, download the Spider Remote App from the App Store. Connect your device to the appropriate USB connector on the back of the Spider V. Slide the "SELECT" switch to the USB port labeled "iPhone/iPod". Turn on your amp. Launch the Spider Remote application. Page through the slideshow, accept the terms and conditions, and then log into your Line 6 account. Follow the instructions to upload the latest firmware for your amp.
  12. I've searched Google and other places and can't seem to find the place to initially download the software needed to program my Pocket Pod. All places I've looked either don't look like the software or look like possible virus sights. Where should I go to download it?
  13. Every purchase of the below products generates an email that includes these authorization instructions. Helix Native Download the latest version of Helix Native at https://line6.com/download-helix-native. Run the Helix Native installer. We suggest you temporarily disable all third party antivirus programs during installation. Follow the prompts and restart your computer if required. Launch your DAW, plug-in host, or recording software, and insert Helix Native into an audio track as an effect. (Note: the plug-in may also be used via an aux bus.) Log in with your account you used to purchase or activate Helix Native. Click "Authorize This Computer" or the blue link displayed in the dialog. Click here to view Helix Native tutorial videos and knowledge base articles. POD Farm 2.5 Download the latest version of POD Farm 2.5 at https://line6.com/software/. Run the POD Farm 2.5 installer. It will install Line 6 device drivers, if chosen, in addition to POD Farm 2.5. Follow the prompts and restart your computer. Navigate to the Line 6 folder on your computer and find the Tools folder. Run the Line 6 License Manager program. Select your computer and/or Line 6 hardware device and authorize each one separately. You are now ready to use POD Farm 2.5 in standalone mode, or as a plug-in with your recording software. Click here to view POD Farm tutorial videos and knowledge base articles. Model Packs Standard model packs can only be used with a Line 6 device OR a computer authorized with POD Farm 2.5 or better. HD model packs are only compatible with POD HD devices using firmware 2.62 or better and are not compatible with POD Farm 2.5. Download the appropriate device drivers and the License Manager program from https://line6.com/software/ and install them. Navigate to the Line 6 folder on your computer and find the Tools folder. Run the Line 6 License Manager program. Select your computer and/or Line 6 hardware device and authorize each device separately. You are now ready to use your model packs. For more details, click here to see our License Manager FAQ. iLok (POD Farm, Amp Farm or Echo Farm) Log in to your Line 6 account and go to https://line6.com/account/licenses/ilok/. Click on the deposit button, and enter the user name for your iLok.com account. If you enter the incorrect user name, the license will be lost and can't be recovered. Go to ilok.com to download the iLok License Manager program. This program will add your Line 6 license to your ilok device. Once that's done, download and install POD Farm, Amp Farm or Echo Farm from https://line6.com/software/ to use as a plug-in with your recording software. Your iLok must be connected when using POD Farm, Amp Farm or Echo Farm as a plug-in. Marketplace Presets and Impulse Responses Download your products from the Helix Marketplace section within your Line 6 account page. Unzip the downloaded files. Import presets and impulse responses into HX Edit or Helix Native. Follow the user guide for both applications for how to import these assets. HX Edit and Helix Native will need to verify your purchase online and will post a log-in dialog. Please log in with your Line 6 account credentials. Your log in data needs to be identical to the one used for your purchase. Authorization will occur automatically. Please click here for knowledge base articles about Marketplace purchases. Marketplace products have minimum software and firmware requirements: Helix/HX firmware version 2.7 or higher HX Edit software version 2.7 or higher Helix Native software version 1.7 or higher If you run into trouble with your activation, please contact Line 6 Customer Service via support ticket at https://line6.com/support/tickets, or by calling us at 818-575-3600, option 2 Mon-Fri 8am - 11am and 1pm - 3pm. Returns Please know that iLok licenses cannot be refunded, as Line 6 cannot remove licenses from iLok.com accounts. For non-iLok licenses, if you are looking to return your software within 15 days of its purchase, please deauthorize your devices, then create a support ticket at www.Line6.com/support/tickets requesting a refund. The refund should settle within 5-7 business days. Thanks again and we hope you enjoy your purchase.
  14. Problem: After upgrading to macOS Catalina, some mac users found that some apps can’t be opened because Apple cannot check it for malicious software. A dialog box pops up, click "OK" button and the application will close. Solution: Make sure you have dragged the installer package to /Applications to complete the installation. Our users have found that dragging the package into the Applications folder works best. This package appears after the installer .dmg file is opened. Problem: If you try to open the installer you downloaded, and you are blocked by the Mac System. You may need to disable the Gatekeeper within your system preferences. You may see a prompt like this: Solution: 1. Go to “System Preferences” then “Security & Privacy”. Under the General tab, you will see a message at the bottom, “Application HX Edit was blocked from opening because it is not from an identified developer.” 2. Click on “Open anyway” and the application will be opened.
  15. Like its predecessors, Windows 10 has a compatibility mode to allow users to run older programs written back when previous versions of Windows were the newest operating system. Right click on the app. Select "Properties". Click the Compatibility tab. Under the banner, a check box will appear next to the text "Run this program in compatibility mode for:" with the options in a drop down menu. The various Windows operating systems will appear, depending on the app. A more involved option is to install a virtual version of the old operating system of your choice ("virtual machine" or "VM") on your computer. This is different than dual-booting a computer, where the user divides/partitions the space on a single hard drive and installs a different operating system on each section, allowing the user to choose which OS is booted when the computer is powered on. The advantage with VM is the ability to run a program in the operating system that it was designed for in the first place. Windows 10 is compatible with Microsoft Virtual PC, a virtualization software that allows Windows users to run multiple versions of Windows, all the way back to Windows XP. This is a free download from the Microsoft Download Center. Microsoft provided a free copy of Windows XP to run in Windows 7 Pro. Pro versions of Windows 8.1 include Hyper-V to host alternative operating systems. Otherwise, Oracle's (formerly Sun's) VirtualBox and VMWare are some of the more common options available and are accessible for Windows, Mac and Linux users. Mac users can also use Boot Camp and Parallels to access alternate OS versions.
  16. I have a Helix bought a couple of years ago and I want to update it. Is there anyone who can cut through the pages of info and tell me how to, back up my old patches (I can't see how to install an old version of HX edit to do this) then down load the new firmware and software to get the Helix up to date. Many thanks in advance.
  17. This document explains how to update your FBV Mk II (Express or Shortboard) controller using Line 6 Monkey. You will need to connect your FBV Mk II controller using a USB cable to your computer, then run the Line 6 Monkey application. If your software is out of date (or you want to reflash for trouble shooting purposes), you will want to update using the following directions. Line 6 Monkey Installation and F.A.Q. USB Connectivity with Line 6 Devices 1) If Monkey asks you to register your gear, you can select 'remind me later'. 2) Select the "flash memory" to highlight (in blue), then select "update selection". 3) Select "I Accept" for the software agreement and select 'continue'. 4) Decide if you want to restore the factory defaults, then select your choice (if you are reloading software for trouble shooting, select "yes"). 5) Select "yes" to continue to the update. 6) wait for the flash memory to update and be installed, then select "OK". 7)Your unit should now be successfully updated.
  18. Hi, I bought Helix lt in April 2018, since then I was very satisfied with this unit. Since almost 2 months, the Helix onboard expression pedal is behaving very random, being this the second or third time it happens to me: The expression pedal stops working for no reason. The switch toggle from exp 1/exp 2 works fine, I've tried switching presets, snapshots, switching from exp 1/2 , deleting Volume block and adding it again, new preset with volume block, etc. Im thinking also in a factory reset, cause this is very annoying. The worst part is that it happens while gigging, from one part of a song to another, the pedal stops working. I don't want to lose confidence on this unit but it's giving me a hard time. If I'm using it for swelling, well , it is a FAIL if the unit's expression pedal behaves randomly. I have external expression pedals, but using one doesn't fix my issue. The first time it happened to me, it lasted like 1 hour or so, this time I don't know. I just switched it off cause I was tired . I started to look on google hoping to know what was happening, but I think it only happens to me, since there's no other cases like mine in forums, at least. While digging I found out this thing has an optical sensor, but nothing else. Maybe that's the trouble, the damn sensor. Can you help me with this? Thanks
  19. I recently bought a used POD HD300 and I use the POD HD300 Edit software on OSX High Sierra with no problem. There is however an OSX update to Mojave and I do not know if I updated the OS would the POD HD300 Edit still work. Mojave is not mentioned in the supported OS list of the latest 2.03 (10/14/14) version of the Edit software. Is there anyone who has OSX Mojave with a usable POD HD300 Edit out there?
  20. Hello, I have a pod of line 6, model floor pod plus, and I would like to know if there is still driver and software for my pod, I want to connect it to the pc
  21. Step 1: Register your qualifying Line 6 product at http://line6.com/account/registergear/. After you register your qualifying product, you'll see a message like this: Thanks for registering your Line 6 Product! The product you registered is eligible for Cubase LE. Your Cubase LE download access code is: 11BE6-PK03M-8B53R-1XX7D-XXXXX. In order to obtain your software download, please click the MySteinberg link below and follow the onscreen instructions. https://www.steinberg.net/index.php?id=9083&L=1&accesscode=11BE6-PK03M-8B53R-1XX7D-XXXXX The download access code is only valid once but you can always find it in your Line 6 account's Purchase History. Step 2: Follow the Steinberg link. You'll be prompted to login or create a new account. o If you create a new account, Steinberg will send you an account activation email. Step 3: Register the code. Copy it from your Line 6 account's Purchase History, if needed. o The code registration page can also be reached from the 'My Products' section of your Steinberg account. Step 4: Download the software from the next screen which shows a new code titled 'Activation Code for Cubase LE Student Starter Pack', along with download links for Windows and Mac. With Cubase LE 8 registered in your MySteinberg account, you can find all necessary files for a complete installation under "My products" -> "Downloads".
  22. A quick note that I hope might be useful to others. I bought a Helix LT this week. The driver software loaded fine onto a couple of laptops but I couldn't get it to install on my main Windows 7 PC. The Helix showed up as a device in "Devices and Printers" but was reported by WIndows as unusable and that the driver had failed to load. It appears that my copy of Windows had loaded a generic USB device driver instead of the L6 software. Anyway, after several fruitless exchanges with L6 support, I found the fix myself. You need to go to the Helix device shown in Device Manager, click on Properties, click on Driver, tell it to "Update Driver" and install the driver manually from the folder: Programs (x86)/ Line6/ Tools/ Driver2 Archive/ Helix. Windows will identify the ".inf" file in that folder as the correct driver. Click on that and you should be good to go. I suspect it's an unusual problem inasmuch as one of my laptop installs was also Win 7 and went perfectly smoothly. Nevertheless, I hope this may help someone. Now I can get back to trying to get the Helix to play nicely with my DT25.......... Andy
  23. Like its predecessors, Windows 10 has a compatibility mode to allow users to run older programs written back when previous versions of Windows were the newest operating system. Right click on the app. Select "Properties". Click the Compatibility tab. Under the banner, a check box will appear next to the text "Run this program in compatibility mode for:" with the options in a drop down menu. The various Windows operating systems will appear, depending on the app. A more involved option is to install a virtual version of the old operating system of your choice (virtual machine or "VM") on your computer. This is different than dual-booting a computer, where the user divides/partitions the space on a single hard drive and installs a different operating system on each section, allowing the user to choose which OS is booted when the computer is powered on. The advantage with VM is the ability to run a program in the operating system that it was designed for in the first place. Windows 10 is compatible with Microsoft Virtual PC, a virtualization software that allows Windows users to run multiple versions of Windows, all the way back to Windows XP. This is a free download from the Microsoft Download Center. Microsoft provided a free copy of Windows XP to run in Windows 7 Pro. Pro versions of Windows 8.1 include Hyper-V to host alternative operating systems. Otherwise, Oracle's (formerly Sun's) VirtualBox and VMWare are some of the more common options available and are accessible for Windows, Mac and Linux users. Mac users can also use Boot Camp and Parallels to access alternate OS versions.
  24. Hi ! A friend give me a Mobile Key 49 to start playing keyboard but I am a true beginner in software and I do not know what to do. Do you know if a very simple and intuitive software (for PC, Windows10) exists to be used with this MIDI controler? Thank you very much for your help ! Max
  25. Hi Everyone, I do a lot of recordings, guitar and backing tracks. I've always done so with an external multitrack recorder. It would be a lot more convenient if I could record on my laptop connecting my helix via USB. I have tried this many different ways and gotten mainly frustration. I wish Line 6 offered their own PC multitrack recorder that was certain to work well with their products. What I wish would work, is like this, I plug my helix into my PC by USB, and plug my headphones into my PC (not my Helix) and pull my backing track into my recording software, play along and record. I have not been able to make this work. The only thing that I got working was plugging my headphones into my helix, playing along with my backing tracks, which sounds good, but the recordings sound crap due to latency. Can anybody advise me, is what I want possible?
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