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Found 55 results

  1. Can't log into my monkey account as there is an error with the server? error screenshot attached. internet is fine and firewall is off.
  2. I recently downloaded Line 6 Monkey off of the website and have went to install it however when I got to the page allowing me to check for updates it says it cannot connect to the internet even though I have and there are other tabs open on my laptop that are working just fine with the internet connection, I've tried disconnecting and reconnecting but it still says there's a problem and I have no active anti-virus' or anything that may obstruct it so i'm really stuck on what to do here?? :(
  3. Punk3r

    POD HD 500 Boot Loop

    Hi, My HD500 got boot loop today when i connect wrong plug with the power. I search google and forum for advice but nothing help. I do the unplug and press "down" button and then it show update Flash. But i already update the latest flash firmware from 2 week ago. Line6 Monkey wont recognize it. Everytime i try to install drive from line6 Monkey, it download and then fail to lauch install. I delete monkey and reinstall,it work but when i open the monkey again, then it keep show the triangle error beside the drive and the error still happen. I cant boot into global reset. I can boot in test and safe mode by pressing down the right nav and plug in power. But it show the P beside the Flash firmware. What should i do now to save my HD500. PLZ help..Im so desperate!!!
  4. I bought today line 6 UX2 and wanted to connect it to my mac. After i open monkey it shows me just one device option (PODxt) to choose and on license manager i can't see my UX2. Did you experience a similar problem? What should i do?
  5. I know it's happened in the past... and it seems to have happened again. My line 6 Monkey cannot connect to Line 6 Servers. I tried the three older methods of "fixing" the problem by uninstalling/reinstalling (including a registry clean). I also tried to deleting content of the app data folder (windows 7), as well downgrading to various older versions of Monkey. No joy. I'd really like to flash my new HD500x with the latest firmware... any help?
  6. Hi I bought a Line 6 Variax Standard about a year ago, I have got a 2011 Macbook Pro running OSX 10.7.5 and yet I cannot get the guitar to talk with either Monkey or Workbench. Each time it gets to the update section in Monkey it freezes then crashes. Any ideas? One side of the USB interface is green, but the side where the guitar plugs in has a red light. Chris Richards Nottingham, UK
  7. Getting back into my JTV-89 after not using it since I got my Helix. I know it must need to be updated with new firmware, I registered it with Line 6 in 2014, but it is failing to connect to my Windows 10 PC (which works great for Helix) via USB. So it sounds great thru the Helix via DVI, but I cannot get Line 6 Monkey to see it, I do have the latest 1.74 Monkey. Going into the Line 6 DVI/USB box directly into my PC Line 6 Monkey can't see the guitar but it does work with the latest WorkbenchHD, which sees the guitar just fine.. I do get both green lights on the box, but still can't connect to update firmware. I don't see any drivers to download. Any ideas?
  8. MKalisz

    XD-V7x Updates - need help!

    I need some help with Line 6 XD-V75 Firmware Updates Seems like youtube info is out of date with current Line6 support pages. I think I need to use Monkey - but can't find good instructions on it. I've downloaded Monday versions 1.72 and 1.74 - USB pick list stops at Variax... I don't see XD-V70 or V75 on list. I have several XD-V7x systems (75s and 70s, handhelds and body packs, and want to update to most current firmware. Hoping someone here can help point me to links and/or YouTube that can help. Do I need special USB Cable or interface box to do this? Thanks in advance! Mike
  9. Hey everyone, I just got a awesome Spider MK 2 HD100, and iam really happy with it, but it has come with the older floorboard with no connection to pc so I have bought a midi to USB cable to connect from the head into my pc but everytime I begin the firmware update i get a few popup windows open saying everything is ok click "yes" to proceed and then tick the user agreement and then i get a error window with the code 8000000, any clues please? Windows 10 btw. Cheers. Shaun.
  10. The problem is pretty self explanatory, and will need an alternate download given the idiotic update model Line 6 picked for the Monkey.
  11. Hi, I tried to connect with Line 6 Monkey Version 1.72 to my pocket POD. But here is no pocket POD in the dropdown box of the devices... Must I use another, compatible device? Thx!
  12. Hello guys! I purchased a HD500X 2months ago. It was sooooooo freakin' awesome!!!!!! But, when I was about to update the firmware... Line 6 Monkey 1.72 does not have HD500X on its list. So I am not able to connect my POD to Monkey... and so I'm unable to perform updates... I've tried the HD500Xedit and it was working well. I'm able to copy paste save patches and set lists. The USB cable is good, the HD500X driver is installed and working properly. Too bad I couldn't update to the latest firmware because Line 6 Monkey is not recognizing HD500X. I've tried re-installing Monkey 1.72 then the other previous versions 1.71 -----> 1.63 but all of them does the same thing. They don't recognize HD500X. Its still not listed in the drop down list. What else can be done to sort this out? Has anyone tried to connect their HD500X thru MIDI? Will it work despite the not listed problem in Monkey? Hope to hear from you guys soon! thanks! :)
  13. I have a ux8 that I bought probably about 4-5 years ago that I used mainly for recording drums. I have not used it though in about 1 1/2 - 2 years and it seems like there is a problem with the power. When I first plugged in the power cable and usb and hit the power button nothing lit up. After I hit the power button a couple of times it finally lit up but my computer would not recognize anything on the usb port. First I tried with an old p.c. someone had given me that still has windows xp on it and I had too many problems, not only with the power but also with the usb port recognizing it and with monkey not downloading and installing the drivers properly. So then I decided to instead try my mac and install everything and tried it on there but the drivers still will not download properly or at least monkey keeps saying that I need to DL new drivers or there is a little yellow triangle with a !. But the power is really what seems to be more of the problem. Most of the time it does not turn on or at least the 2 gauges do not light up and the 2 different times they did light up when I hit the power button the 2 lights did not turn off??? Did not matter how many times I hit the power button they would either not turn on at all or the 2 different times they did turn on when hitting the power button, would not turn off. I'm stumped.
  14. br0k3nsw0rds

    PC won't detect POD Pro

    Hello, I'm trying to connect the old POD Pro to my PC via midi to USB cable. I can't find the specific drivers on Line 6 monkey and it won't detect it automatically. I tried the drivers for the POD 2.0, which seemed to having me getting somewhere. It said 'Turn off your pod, then hold the midi button and power on again', which I did. Then I got this message "Update failed (Code 8000900C) MIDI device timed out for a response make sure cables are connected and try the update again". My POD HDX works fine but I'm having no luck with this one. Any advice would be top banana, Cheers
  15. giovannimartin

    Help Me Please! Pod Hd 400 As "unknown"

    my POD HD 400 does not work on PC appears as unknown, I installed all drivers and still the same, I restarted the pc and still the same, I do not know what to do, I'm desperate.
  16. CarlosIssacRC

    POD HD 500 Firmware version

    Hey there! I have a Line 6 POD HD 500. I've been trying to connect it to my PC to record and edit and all those things. The problem's that the PC does not recognize the POD. I've already downloaded hundreds of support files and installed them and there's no response. So, as I went to the POD to the "System and I/O" screen, is shown that the "USB Firmware version is 0.00!" Is there anything I might do to solve this? I've tried with monkey and donwnloaded drivers but the POD is just not recognized. Thanks!
  17. Bought my HD500 in 2012 when the laptop I had was running Windows XP - had no issues. Now that laptop has died and I've tried connecting to 4 different laptops running Windows 7 or 8 and having no success. My own laptop, when I open Monkey, only gives PodXt as an option in the "Please select the Line 6 device you want to configure" drop-down menu. Moving on to my daughter's laptop - I can select HD500 but the software states that I need to download the latest drivers. I do this and nothing changes. I've tried downloading the drivers before I open (or even download) Monkey and still there is no recognition that this has been done. And without the drivers I cannot connect my unit. I've trawled the forums, uninstalled and re-installed, still no joy. Any suggestions would be welcomed
  18. Dear, POD XT Live have a (ok, I know it's kind of old). First, the monkey can not connect to the server, even I uninstalling my antivirus, and allowing popups. I installed the drives and the editor manually, but the publisher can not connect. Also I downloaded the flahs memory manually, but has .XTF extension and can not open. Please help me!
  19. Dear, POD XT Live have a (ok, I know it's kind of old). First, the monkey can not connect to the server, even I uninstalling my antivirus, and allowing popups. I installed the drives and the editor manually, but the publisher can not connect. Also I downloaded the flahs memory manually, but it has .XTF extension and can not open. Please help me!
  20. Dear, POD XT Live have a (ok, I know it's kind of old). First, the monkey can not connect to the server, even I uninstalling my antivirus, and allowing popups. I installed the drives and the editor manually, but the publisher can not connect. Also I downloaded the flahs memory manually, but it has .XTF extension and can not open. Please help me!
  21. I have tried this over and over. Ok so I just got a brand new POD 2.0 and the online guide and such said it would come with software and a cable to connect to my computer and it didn't but that's not the real issue (just a frustration). I bought a MIDI cable and connected it properly (MIDI Out cable to MIDI In on the device and MIDI In cable to MIDI Out on the device) and also vice versa just to see if it would work. I am trying to connect to Monkey to be able to check for updates and also to locate the device on my computer so I can eventually use Line 6 Edit. So I boot up the program (picture 1) and check the top list for POD 2.0 and it is not there (picture 2). I then click the second option and selected POD 2.0 from the drop down box (picture 3). I also tested all 3 options that are in the MIDI Out drop box (picture 4) and every single one gave me the message in Picture 5. I went ahead and clicked OK (I have tried proceeding with all 3 options) and moved on to picture 6. I click on update selection and went through all the stuff it tells me to do including turning off POD 2.0 pressing and holding the MIDI button then turning it back on. The POD 2.0 display showed "F" and a flashing dot next to it. It then shows the error from picture 7. I have no idea what to do there are literally no instructions that came with the device and I don't know what else to do. Please help.
  22. parabolic606

    Reset to factory settings doesn't work

    Hi, I tried to reset my POD HD 500X to it's default factory setting by reinstalling flash memory using Line 6 Monkey (as recommended in the guide). But to no effect, all my input/footswitch settings stays exactly the same as previously. Beside reseting preset banks it seems like it had no effect on the settings of POD at all. I specifically would like to reset Global EQ settings but also few others. I'm using latest drivers for USB etc http://i.imgur.com/tJWODXE.png
  23. Hi guys, I've recently bought a Pod HD500X and have installed some software to go with it (license manager, monkey, HD500X Edit, PodFarm 2), but I can't seem to license PodFarm 2. I've uninstalled and reinstalled it, and unauthorized and reauthorized my computer, but I can't get it licensed. The application opens but prompts me to buy a license for the unauthorized software (which I already have from buying my Pod). Not sure if there's something simple I've completely missed or if it's a bit more of a tedious fix, but any help would be greatly appreciated! Just want to get recording :) Thanks in advance, James
  24. Why does it happen?? Help please!!
  25. I recently launched the monkey and it prompted me to install the new version 1.65 It hangs when searching for devices. Line 6 edit works fine with my POD XT Live.
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