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  1. Hi, My HD500 got boot loop today when i connect wrong plug with the power. I search google and forum for advice but nothing help. I do the unplug and press "down" button and then it show update Flash. But i already update the latest flash firmware from 2 week ago. Line6 Monkey wont recognize it. Everytime i try to install drive from line6 Monkey, it download and then fail to lauch install. I delete monkey and reinstall,it work but when i open the monkey again, then it keep show the triangle error beside the drive and the error still happen. I cant boot into global reset. I can boot in test and safe mode by pressing down the right nav and plug in power. But it show the P beside the Flash firmware. What should i do now to save my HD500. PLZ help..Im so desperate!!!
  2. primera vez conectando el Ux1 en la pc.. el monkey no me reconoce el usb, por lo tanto no puedo instalar los drivers.
  3. After much consideration, Yamaha Guitar Group has decided that Line 6 Monkey is to no longer being developed to support newer OS releases, such as Windows 11, macOS Catalina and macOS Monterey. We understand that this decision negatively impacts some customers. However, there are workarounds that align with Monkey's two main features: application/driver retrieval and installation, and firmware installation. All software and drivers that Line 6 Monkey "fetched" can be manually downloaded from www.Line6.com/software at no cost. For firmware installations, Monkey would have to be used on a computer running an older supported OS, or on a computer running multiple OS installations that include an older supported OS. This article supplies details on running discontinued software: .
  4. I recently downloaded Line 6 Monkey off of the website and have went to install it however when I got to the page allowing me to check for updates it says it cannot connect to the internet even though I have and there are other tabs open on my laptop that are working just fine with the internet connection, I've tried disconnecting and reconnecting but it still says there's a problem and I have no active anti-virus' or anything that may obstruct it so i'm really stuck on what to do here?? :(
  5. Hey, I've just dug my old PODxt out of a closet and am having a blast getting to know it again! Looking at the manuals, I see there have been a lot of flash memory updates, and that my model isn't capable of being updated via USB. So two questions: 1. I see reference to a USB/MIDI cable that I can use to update old PODxt flash memory via Line6 Monkey. Is this a very specific cable? Or will any MIDI interface work, in theory? 2. Is flash v3 so great that its worth going through the trouble? Or, if I'm jammin on version 1, should I leave well enough alone?
  6. I'm trying to connect my new JTV-69 variax and while the computer sees the Variax USB adapter, and the USB adapter indicates (via the two green lights) that it sees the Variax, the computer doesn't see the Variax. I've tried multiple computers and versions of the software. As far as the computer is concerned, there's no Variax there. Up front: I am using the small black Variax USB adapter and included VDI cable The battery is fully charged (though by the end of troubleshooting it only had 3 dots) I have a TRS cable plugged in I have the volume turned up The lights are on on the Variax I have two lights on the Variax USB adapter I have tried both the included VDI cable and 2 separate Cat5/Cat6 cables I have checked with Line6 Monkey on a separate computer using all of the combinations of troubleshooting I have checked with the OLD Workbench on a separate computer I have repeatedly connected / restarted / removed battery; replaced battery I have wiggled and jiggled and swabbed and double-checked all the connectors. Everything is in-place. The Variax doesn't show up, not even in Monkey. I'm really not looking forward to returning this guitar, but the inability to use it with Workbench is a deal-breaker.
  7. Version française. Deutsche version. DT25/DT50 FIRMWARE INSTALLATION INSTRUCTIONS NEEDED: A MIDI interface that connects to your computer via USB (download the current Driver for it if you don't have it installed) 2 MIDI cables (or a MIDI interface such as the M-Audio Uno that comes with attached MIDI cables, note: this interface must have its own set of Midi drivers) NOTE: Line 6 recommends a name brand USB to MIDI interface produced by an audio company that supports/updates their drivers. Good choices include: M-Audio, Edirol, E-Mu and MOTU. These interfaces have proven to be more robust and reliable when it comes to large MIDI transfers such as the DT25 and DT50 update. Latest version of Line 6 Monkey installed. Download and install the Line 6 Monkey software here. Procedure Connect your MIDI interface to your computer via USB cable. Connect the DT25/DT50 MIDI Out to your MIDI interface In, and connect the DT25/DT50 MIDI In to your MIDI interface Out. NOTE: when using the M-Audio UNO, the cable labeled "To Midi In" connects to the port labeled "Midi In" on your device. The same goes for the Midi Out cable and port. Launch the Line 6 Monkey with the DT25/DT50 connected via the MIDI interface and powered on. Select the Flash Memory line item and click the Update Selection button to install the flash memory update into the DT25/DT50. The device will receive the firmware data and the unit will be updated to the latest Firmware. ***If the firmware update fails and you are having trouble reconnecting to Line 6 Monkey, please try putting the unit into SAFE MODE before starting up and connecting to the Line 6 Monkey software. To do this, hold the channel select switch down to 'Channel B' and power on the DT amplifier while holding this switch down. Let go of the switch after 10 seconds or so, then re-start Line 6 Monkey and follow the steps above to update/re-install the flash memory. Instructions d’installation du firmware DT 25 et DT 50 Vous avez besoin de : Une interface MIDI qui connecte à votre PC via USB (téléchargez le pilote le plus récent pour cette interface) 2 câbles MIDI (ou une interface MIDI comme le M-Audio Uno avec des câbles attachés.) Attention une interface USB à MIDI de marque d’un fabriquant audio connu comme M-Audio, Edirol, E-Mu ou MOTU est recommandé. Ces interfaces sont plus robustes et fiables pour les transfers larges comme des mises à jour. Installez la version la plus récente de Line 6 Monkey. Téléchargez le ici : http://fr.line6.com/software/ Procédure : Connectez votre interface MIDI à votre câble USB. Connectez la sortie MIDI du D25/D50 à l’entrée de votre interface MIDI et connectez l’entrée MIDI du DT25/DT50 à la sortie MIDI de l’interface MIDI. Lancez Line 6 Monkey avec le DT25/DT50 connecté et allumez le. Cliquez Flash Memory et Update Selection pour installer la mise à jour sur le DT25/DT50. La mise à jour est maintenant effectuée. Si vous avez des problèmes avec la mise à jour ou avec la reconnexion de l’appareil au Line 6 Monkey, essayez le SAFE MODE avant vous l’allumez et connectez au logiciel Line 6 Monkey. Maintenez Channel Select sur la position Channel B et allumez l’ampli DT en maintenant ce commutateur. Lâchez le commutateur après 10 secondes et redémarrez Line 6 Monkey. Essayez de faire la mise à jour encore une fois. Anleitung zur DT25/DT50 Firmware Installation: Benötigt: Eine MIDI Schnittstelle, welche Sie an Ihren PC anschließen können. (laden Sie sich bitte den neusten Treiber für das Gerät herunter. Achtung, Line 6 empfiehlt eine MIDI Schnittstelle eines Marken-Audio Herstellers, da diese regelmäßig Treiberupdates bekommen. Marken wie M-Audio Uno, Edirol, E-Mu und MOTU. Diese Schnittstellen haben erwiesen, dass sie robuster und zuverlässig sind bei großen MIDI Dantentransferen wie die DT25 un DT50 Aktualisierungen. Die neueste Version der Line 6 Workbench. Herunterladen können Sie Monkey hier. Verfahren: Verbinden Sie die MIDI Schnittstelle über USB mit Ihrem Computer. Verbinden Sie den MIDI Ausgang des DT25 oder DT50 mit dem Eingang der MIDI Schnittstelle und den MIDI Ausgang der Schnittstelle mit dem Eingang des DT25/DT50. Starten Sie Line 6 Monkey während das DT25/DR50 vie MIDI an Ihren Computer angeschlossen ist. Wählen Sie Flash Memory dann Update Selection um das Update zu installieren. Das Gerät wird nun die erforderlichen Informationen laden und sich selbst aktualisieren. Achtung, sollte die Aktualisierung fehlschlagen und Sie müssen Line 6 Monkey wieder neu verbinden, dann solten Sie versuchen das DT25/DT50 im Safe Mode zu starten. Bevor Sie es nun wieder starten, halten Sie den Channel Select und starten Sie Line 6 Monkey. Starten Sie das Gerät neu während der Knopf in Richtung Channel B gedrückt ist Lassen Sie dann den Knopf nach ca. 10 Sekunden wieder los und starten Sie Line 6 Monkey. Folgen Sie dann nocheinmal die Anleitung zur Firmware-Installation
  8. I know it's happened in the past... and it seems to have happened again. My line 6 Monkey cannot connect to Line 6 Servers. I tried the three older methods of "fixing" the problem by uninstalling/reinstalling (including a registry clean). I also tried to deleting content of the app data folder (windows 7), as well downgrading to various older versions of Monkey. No joy. I'd really like to flash my new HD500x with the latest firmware... any help?
  9. abaxe

    Mac Catalina OS

    Is there any news regarding software updates compatible with Catalina OS for Mac? Thanks
  10. Base info: System: macOS Mojave 10.14.2 Hardware: MacBook Pro 2016, Line 6 Pod X3 Pro Line 6 driver version: 7.6.8 Line 6 Monkey version: 1.78 Line 6 License Manager version: 1.13 Line 6 Monkey does not recognize installed driver and connected device, same as License Manager. However Pod is avaiable in System Preferences as Audio-MIDI Device and works perfectly with Pod Farm 2.59. Because of problem with License Manager i cant use full version of Pod Farm. On Windows laptop everything works like a charm (via usb 2.0 and usb-c connectivity). Any ideas what is wrong with License Manager on macOS Mojave?
  11. I need some help with Line 6 XD-V75 Firmware Updates Seems like youtube info is out of date with current Line6 support pages. I think I need to use Monkey - but can't find good instructions on it. I've downloaded Monday versions 1.72 and 1.74 - USB pick list stops at Variax... I don't see XD-V70 or V75 on list. I have several XD-V7x systems (75s and 70s, handhelds and body packs, and want to update to most current firmware. Hoping someone here can help point me to links and/or YouTube that can help. Do I need special USB Cable or interface box to do this? Thanks in advance! Mike
  12. Hello everyone! My Line 6 Monkey doesn't recognize my pod hd 300 anymore. I've updated it at the last version but it keeps telling me that drivers are not installed. Instead I've installed them successfully more than once but Monkey still doesn't report them as installed, as a result my pod is not recognized. I've already tried disabling the SmartScreen filter for the download but the result is the same. it's not a matter of downloading or istallation because they go both fine. Does anybody could have had the same troubles or could know how to do to make it works? I am desperate :( ... Here a screenshot about it, it doesn't report drivers as installed even if I did it successfully
  13. my POD HD 400 does not work on PC appears as unknown, I installed all drivers and still the same, I restarted the pc and still the same, I do not know what to do, I'm desperate.
  14. Deutsch Français This document explains how to update the Spider IV (75, 120, 150, 150HD) using the FBV Mk II and Line 6 Monkey using Windows XP, Vista, 7, and Mac OSX 10.4.11, 10.5.8, and 10.6.x. Before you get started, you will need to have your Spider IV connected to the FBV Mk II (Express or Shortboard) using a CAT-5 cable, and you will need to have your FBV Mk II unit connected to an open USB port on the back of your computer (do not use a USB hub). Be sure that your computer is connected to the internet. Here is a video that shows you how to update your Spider: Close out any other applications running on your computer before updating the amp. This update has been successfully performed many times by our users. If you experience connection/timeout issues: Try another USB cable. Ensure that the pedal is NOT connected to the computer through a USB hub. Avoid plugging into USB ports found on keyboards, monitors, or laptop docks. Make sure to connect the interface into a USB port directly into the computer, especially into the back of a desktop. If problems persist, make sure to try to get a connection on all of the USB ports on your computer. If you continue to not get a good connection, you should try the update on another computer, as the first one may have a configuration issue. It is best to also try on a different network in the event your network's configuration is causing the connection issues. Satellite internet, dial-up connections and tethering to a phone are not supported by Line 6. Line 6 Monkey Instructions: 1) Run Line 6 Monkey and you will be asked which unit you want to work with. Highlight the Spider IV unit and select ‘OK’. 2) If Monkey asks you to register your gear, you can select ‘remind me later’. 3) Highlight ‘flash memory’, then select ‘update selection’. 4) If Monkey asks you to register your gear, you can select ‘remind me later’. 5) Select ‘Yes’ to continue. 6) Select "I Accept" for the software agreement and select ‘continue’. 7) Select ‘Yes’ to update the Flash memory. 8) Allow the unit to go through the update process. This can take up to 5 minutes. 9) Select ‘OK’ when the update is finished. 10) You will see a green check mark in from of flash memory to show it is now up to date. Das Aktualisierungsverfahren des Spider IV (75, 120, 150, 150HD) anhand eines FBV MkII via Monkey Software wird in diesem Dokument erläutert, für Windows XP, Vista, 7 sowie Mac OSX 10.4.11, 10.5.8 und 10.6.x. Bevor Sie aber loslegen müssen Sie erst das FBV MkII (Shortboard oder Express) via USB an den Computer und mit CAT-5 (RJ45) Kabel an den Spider IV anschließen. Stellen Sie außerdem sicher, dass der Computer eine Internetverbindung hat. Wie aktualisiere ich mein Spider IV: Video. (nur in englisch verfügbar) Schließen Sie alle anderen Programme auf Ihrem Computer bevor Sie das Update starten. Sollten Sie Probleme bei der Aktualisierung haben dann: Versuchen Sie ein anderes USB Kabel, Schließen Sie das Pedal auf keinen Fall über einen USB Hub an. Stecken Sie das Gerät immer direkt hinten in den Computer. Testen Sie es mit allen USB Ports, die zur Verfügung stehen. Wenn Sie immernoch Probleme haben, versuchen Sie das Update auf einem anderen Computer durchzuführen denn es kann auch an der Konfiguration des Computers liegen. Sie können zudem noch ein anderes Netzwerk austesten, denn eventuell hat Monkey Verbindungsprobleme. Anweisungen zum Update: Starten Sie Line 6 Monkey und es sollte Sie auswählen lassen, mit welchem Gerät Sie arbeiten wollen. Markieren Sie den Spider IV und klicken Sie dann auf ‘žOK’. Wenn Monkey Sie fragt, ob Sie das Gerät registrieren wollen, dann können Sie auch ‘žRemind me later’ anklicken. Markieren Sie ‘žFlash Memory’ und klicken Sie dann auf ‘žUpdate Selection’. Wenn Monkey Sie fragt, ob Sie das Gerät registrieren wollen, dann können Sie auch ‘žRemind me later’ anklicken. Klicken Sie ‘žYes’ um fortzufahren. Klicken Sie ‘žI Accept’ und dann ‘žContinue’. Klicken Sie ‘žYes’ um Flash Memory zu aktualisieren, dies kann einige Minuten dauern. Drücken Sie ‘žOK’ sobald das Update fertig ist. Vor dem Flash Memory sollten Sie nun ein grünes Häkchen sehen, welches angibt, dass das Update vollständig ist. Ce document explique comment vous pouvez mettre le Spider IV (75, 120,150 et 150HD) à jour en utilisant un Shortboard/Express MkII sur un ordinateur Microsoft et Mac OSX 10.4.11, 10.5.8 et 10.6.X. Connectez votre FBV MkII au Spider IV. Connectez le FBV MkII avec un câble USB à votre ordinateur, n’™utilisez pas un hub USB. Vérifiez si l’™ordinateur est connecté à l’™internet. Ici, un vidéo que vous montre le processus. (en anglais) Fermez tous les autres programmes avant la mise à jour. Si vous avez de problèmes avec l’™installation : Éssayez un autre câble USB. Toujours connectez le câble USB dans l’™arrière de l’™ordinateur. Éssayez tous les ports USB. Éssayez un autre ordinateur, c’™est possible que l’™ordinateur a des problèmes de configuration. Éssayez un autre réseau, c’™est possible que la configuration du réseau cause des problèmes. Instructions Line 6 Monkey : Démarrez Line 6 Monkey, le programme vous donne le choix quel appareil vous voulez utiliser. Sélectez le Spider IV et cliquez « OK ». Si Monkey veut registrer votre appareil, vous pouvez cliquer sur « Remind me later ». Sélectez Flash Memory et cliquez sur « Update Selection ». Si Monkey veut registrer votre appareil, vous pouvez cliquer sur « Remind me later ». Cliquez « Yes » pour continuer. Cliquez « I Accept » et « Continuer ». Cliquez « Yes » pour mettre à jour le Flash Memory. Après l’™installation (jusqu'à 5 minutes), cliquez « OK ». Maintenant, vous pouvez voir une coche verte à côté de Flash Memory.
  15. Hey! Seems like it doesn't exist on the website, and also doesn't give me the option to download it in Line6 Monkey (the pedal is hooked up properly and is being detected by my computer/monkey). Any suggestions? Lena
  16. Hello everybody, Another thread about these problems. I know there already are a lot, but none of them helped me. I bought a used HD500 with an dead USB port (i changed it, i work in electronics) and the famous boot loop problem on Line6 welcome screen. I would like to reinstall the device's firmware. First, Monkey (last version) won't install the drivers (the wizard does the work, the files are where they are supposed to be, but when i reopen Monkey, it still displays that driver aren't updated, even when i do it manually). Is it linked with the fact that the device was never recognized by my computer? (Win 10, Lenovo laptop, USB 3.0 may be another source of problem?). It never appeared in Windows Device Manager. Edit : i disabled USB 3.0 in my bios, so they work as USB 2.0 ports, no result. (but may work for other issues) I've tried to reset with left arrow, nothing, reset with down arrow effectively opens update mode, but still nothing, reset with right arrow, nothing. USB cable is OK. Do you know a way to check if device's USB chip is OK ? Thank you in advance.
  17. Hi, I tried to connect with Line 6 Monkey Version 1.72 to my pocket POD. But here is no pocket POD in the dropdown box of the devices... Must I use another, compatible device? Thx!
  18. Can't log into my monkey account as there is an error with the server? error screenshot attached. internet is fine and firewall is off.
  19. I bought today line 6 UX2 and wanted to connect it to my mac. After i open monkey it shows me just one device option (PODxt) to choose and on license manager i can't see my UX2. Did you experience a similar problem? What should i do?
  20. Hi I bought a Line 6 Variax Standard about a year ago, I have got a 2011 Macbook Pro running OSX 10.7.5 and yet I cannot get the guitar to talk with either Monkey or Workbench. Each time it gets to the update section in Monkey it freezes then crashes. Any ideas? One side of the USB interface is green, but the side where the guitar plugs in has a red light. Chris Richards Nottingham, UK
  21. Getting back into my JTV-89 after not using it since I got my Helix. I know it must need to be updated with new firmware, I registered it with Line 6 in 2014, but it is failing to connect to my Windows 10 PC (which works great for Helix) via USB. So it sounds great thru the Helix via DVI, but I cannot get Line 6 Monkey to see it, I do have the latest 1.74 Monkey. Going into the Line 6 DVI/USB box directly into my PC Line 6 Monkey can't see the guitar but it does work with the latest WorkbenchHD, which sees the guitar just fine.. I do get both green lights on the box, but still can't connect to update firmware. I don't see any drivers to download. Any ideas?
  22. Hey everyone, I just got a awesome Spider MK 2 HD100, and iam really happy with it, but it has come with the older floorboard with no connection to pc so I have bought a midi to USB cable to connect from the head into my pc but everytime I begin the firmware update i get a few popup windows open saying everything is ok click "yes" to proceed and then tick the user agreement and then i get a error window with the code 8000000, any clues please? Windows 10 btw. Cheers. Shaun.
  23. The problem is pretty self explanatory, and will need an alternate download given the idiotic update model Line 6 picked for the Monkey.
  24. Hello guys! I purchased a HD500X 2months ago. It was sooooooo freakin' awesome!!!!!! But, when I was about to update the firmware... Line 6 Monkey 1.72 does not have HD500X on its list. So I am not able to connect my POD to Monkey... and so I'm unable to perform updates... I've tried the HD500Xedit and it was working well. I'm able to copy paste save patches and set lists. The USB cable is good, the HD500X driver is installed and working properly. Too bad I couldn't update to the latest firmware because Line 6 Monkey is not recognizing HD500X. I've tried re-installing Monkey 1.72 then the other previous versions 1.71 -----> 1.63 but all of them does the same thing. They don't recognize HD500X. Its still not listed in the drop down list. What else can be done to sort this out? Has anyone tried to connect their HD500X thru MIDI? Will it work despite the not listed problem in Monkey? Hope to hear from you guys soon! thanks! :)
  25. I have a ux8 that I bought probably about 4-5 years ago that I used mainly for recording drums. I have not used it though in about 1 1/2 - 2 years and it seems like there is a problem with the power. When I first plugged in the power cable and usb and hit the power button nothing lit up. After I hit the power button a couple of times it finally lit up but my computer would not recognize anything on the usb port. First I tried with an old p.c. someone had given me that still has windows xp on it and I had too many problems, not only with the power but also with the usb port recognizing it and with monkey not downloading and installing the drivers properly. So then I decided to instead try my mac and install everything and tried it on there but the drivers still will not download properly or at least monkey keeps saying that I need to DL new drivers or there is a little yellow triangle with a !. But the power is really what seems to be more of the problem. Most of the time it does not turn on or at least the 2 gauges do not light up and the 2 different times they did light up when I hit the power button the 2 lights did not turn off??? Did not matter how many times I hit the power button they would either not turn on at all or the 2 different times they did turn on when hitting the power button, would not turn off. I'm stumped.
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