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    • Line6Tony

      Welcome to the Line 6 forums!

      Hello, Line 6ers. We are pleased to announce the latest incarnation of our community support forums. Feel free to explore and post threads. Our forums are here so that our community members will continue to help one another, partake in respectful, thought-provoking debates and conversations, and forge great relationships.   Line 6 has appointed the Line 6 Experts to moderate the forums, but occasionally, Line 6 staff will post to certain threads. As these are community support forums, please remember that your post is not a direct message to Line 6. If you need to contact our technical staff, please do so at www.Line6.com/support. Also, please submit your product ideas at www.line6.ideascale.com so the community can vote up the best ideas.
      For those who've used our previous forum system, please note that the old forums are archived in a read-only state at http://line6.com/supportarchivenew/ There's still a lot of useful information there.   We'd like to remind everyone that by using our forums, you are agreeing to our Terms of Use, found at http://line6.com/termsofuse.html. Please remember to treat everyone with respect, and expect the same from your fellow community members. We're looking forward to your continued contributions to our community.       Line 6 Customer Support
    • Line6Tony

      What tones do you want Line 6 to build?

      Folks,   Here is where to go to let Line 6 know what tones you are interested in seeing built: http://line6.ideascale.com/a/ideafactory.do?mode=top&discussionFilter=byids&discussionID=47764. We will use your feedback when creating how-to videos and setting presets on our products.   One tone per submission so others can vote on it, please. We encourage you all to submit as many tones as you want, but it doesn't work when you lump them all into one submission. Thanks!       Line 6 Customer Support
    • Line6Tony

      Templates and tones from L6 Tone Made Easy classes

      Tone Made Easy is a series of classes presented by Line 6 that teaches the fundamentals of how to create great guitar tone using basic techniques and equipment knowledge.   For content that you can reference to learn how to become a better sounding guitar player, including the templates that re-create some of your favorite guitarist's tones, go to http://line6.com/tone-templates/.   To learn more about Tone Made Easy and other events, go to http://line6.com/events/.
    • Line6Tony

      "Why is Line 6 not responding???"   10/29/2015

      Friends of Line 6,   We notice that many times, customers ask on our forums "Why is Line 6 not responding???"   Please understand that our forums exist so that our community members can help one another and talk to each other. Our very knowledgeable Line 6 Experts monitor and moderate our forums, and have direct lines to Line 6 staff to report trouble or get useful information, but they are not paid employees of Line 6. Line 6 staff is generally aware of the most sensitive and/or active forum threads, and occasionally will post to certain threads. However, our forum is not the appropriate place to ask Line 6 for a response to your questions. Additionally, sending a private message to a Line 6 staff member does not guarantee a response.   Remember, if you need to contact our technical staff, we welcome you to do so at www.Line6.com/support. Here you can either create a support ticket or call our US or EU staffs.   Also, "Why is Line 6 not responding???" can mean "Why is Line 6 not fixing {insert issue}???" Again, Line 6 staff is generally aware of the most sensitive and/or active forum threads and issues. Please know that once we are aware of a given issue, we have to capture enough data to reproduce and understand the issue, create the resolution for the problem, test it, and make sure that nothing else is broken in the process. Unfortunately, the process takes weeks and sometimes even months, depending on the complexity of the issue, cooperation of other companies, and a variety of other factors. We appreciate your patience during those times, and we'll do even better at providing meaningful communications periodically.   In the end, we, your fellow musicians, truly want to resolve any such issues as quickly as possible so you can get back to making music with your Line 6 gear. We thank you for your patronage and your understanding.       Best Regards,   Line 6
    • Line6Tony

      Warning about downloaded tones, patches and presets   01/11/2016

      Please be aware that downloaded tones, patches and presets that were created by other users have the potential to be corrupted and not work correctly on the target device. Firewall/Antivirus/Internet security applications, Internet/video accelerators and proxy servers, among other things, can be causes of trouble with downloaded files.   If your device freezes, a rule of thumb is to back up your custom patches, reset the unit to its factory state, ensure the unit does not freeze while in this state, then load your patches one by one, testing after each load to determine which patch is faulty.   Otherwise, please contact our Customer Support team at www.Line6.com/support/tickets. Please be prepared to supply your backup file so that we can investigate your case further.

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Found 2 results

  1. Support POD HD via L6 Link

    Hi, Is there any support of the Pod HD for the powercab L6 LINK interface planed (inclusive of switching power cab presets to use IRs)? Regards Wolfgang
  2. NOTE: HD model packs are not compatible with POD Farm 2.5. Only standard model packs can be used with a Line 6 device and/or a computer authorized with POD Farm 2.5 or better. This is a step by step guide on using the Line 6 License Manager to install Model Packs on the POD HD500X and HD Pro X. If you have Line 6 Monkey installed, then you have Line 6 License Manager. There are a few things to check before we get started: Make sure you have the latest version of Line 6 Monkey installed. If you don't you can find it here: http://line6.com/software/ Line 6 License Manager comes in the Line 6 Monkey installer. Before you Begin: Connect your POD via USB, open Line 6 Monkey and make sure the latest drivers are installed. Next, the Flash Memory version on your POD must be version 2.60 or higher: And the firmware must be updated to version 1.04 or higher. Step by Step in Line 6 License Manager: After your POD is updated it's time to run the License Manager. You can access it in the Start Menu on Windows or in C:\Program Files(x86)\Line6\Tools on a Mac it's in the Applications\Line 6 Folder in Finder. When License Manager opens it looks like this: Click the Login Button and type your username and password for Line6.com: Once you are logged in, you will see your computer and the POD: Authorize your computer first: Then highlight the POD: And authorize again: Next, the POD will indicate that there are add-ons that need to be installed: Click the install button to program your model packs on the POD: The POD will tell you to Power Cycle. Unplug the power for 5 seconds and plug it back in. Now you can Check the hardware for your new amp models buy putting your cursor over the amp icon in a patch and using the first knob under the LCD screen to search: Enjoy your new amp models! About Amp Models: Here is a Full list of Amp models in the Fully Loaded Bundle: http://store.line6.com/software/hd-model-packs/hd-fully-loaded-bundle.html You can learn more about individual model packs here: http://store.line6.com/software/hd-model-packs.html Keep in Mind that the new amp models will "allude" to the amp they are modeling like all of our Line 6 models. Example: VOX® AC30 (Fawn Bright Ch.) = A30 FAWN BRT on the hardware. NOTE: HD model packs are not compatible with POD Farm 2.5. Only standard model packs can be used with a Line 6 device and/or a computer authorized with POD Farm 2.5 or better.
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