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Hi there, new to HX Stomp so sorry if this is easy... After registering the HX Stomp, the site recommended Line 6 Central to manage the Stomp So I downloaded and used it to update the firmware to 3.71.0 The firmware ran without issue and rebooted The Stomp displayed Firmware 3.71.0 on boot (see attached) I downloaded HX Edit which installed without issue HX Edit loads and connects to the Stomp no problem But HX Edit now states 'Updates available' and wants to install 3.70. So I performed a factory reset of the Stomp just incase but HX Edit keeps hassling to update the Stomp to 3.70 (see attached). How do I get HX Edit to recognise the latest firmware? Or do I just ignore HX Edit from now on? Any pointers much appreciated. Cheers, Ben
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HX STOMP FAQ That thing looks small. Is it small? Considering the amount of hardware inside, HX Stomp is practically microscopic—its footprint is smaller than a Line 6 M5 pedal, and pretty much identical to that of a three-switch Strymon. We spent a stupid amount of time and effort cramming massive power into a tiny chassis. It’ll even fit into the small top pocket on Helix Backpack. Helix Backpack was out in 2016. That pocket was designed for HX Stomp all along? Maaayybe? Okay, we agree that it’s small, but what IS it? At the risk of hyperbole, HX Stomp may be the most powerful and flexible compact stompbox ever made. It can replace multiple pedals on your board (so you have room for more!). It can act as the ultimate fly or backup guitar/bass rig—except it may provide enough simultaneous amps and effects to be your main guitar/bass rig. It can be used to expand the DSP/model set of existing pro modelers; throw it in your Kemper, Fractal, or Atomic’s effects loop to add all Helix amps and effects. It’s also a world-class portable guitar recording interface with programmable impedance circuits, zero-latency monitoring, multichannel re-amping, and headphone amp. (One might suggest it’s the perfect front end for the Helix Native plug-in.) HX Stomp can become whatever you want it to be. How does it sound compared to Helix? Aside from the maximum number of simultaneous effects and amps—six blocks total—HX Stomp sounds identical to Helix. They have the same effects, amps, cabs, IR loading, 24-bit/192kHz A/D/A converters, analog impedance circuits, and patented guitar ins with 123dB of dynamic range. HX Effects is the same price. How is HX Stomp different? HX Effects is designed to be the centerpiece of your pedalboard, giving you full control over individual Line 6 effects, your MIDI-equipped pedals, and your amp switching. HX Stomp is a programmable amps+cabs/IRs+effects stompbox that seamlessly integrates into a wide variety of environments and applications. TL;DR: HX Effects is for amp and pedalboard guys, HX Stomp is for modeling guys… but amp and pedalboard guys might love it too! What ins and outs does it have? Left/Mono and Right 1/4” Inputs—switchable between instrument and line for use with passive guitars/basses, active guitars/basses, keyboards, synths, drum machines, electric nose flutes, and more Left/Mono and Right 1/4” Outputs—balanced/unbalanced for feeding amps, FRFR speakers, or the front-of-house mixer. 1/4" outputs are 600-Ohms. 1/4" FX out is 1k-Ohm. Stereo 1/4” TRS Send—with a Y cable, two separate mono effects loops (or one stereo effects loop) can be accommodated Left/Mono and Right 1/4” Returns—globally switchable to act as an always-on Aux In for monitoring mixers or MP3 players 1/4” stereo headphone out - 1k-Ohm. 1/4” EXP 1/2, FS4/5 Input—can accommodate two expression pedals, two additional footswitches, one of each, or the Mission Helix pedal with toe switch (sold on our US shop here) MIDI In and Out/Thru USB—for recording to/jamming along with Macs, PCs, iPads, and iPhones. (iPads and iPhones require the Apple Camera Connection Kit.) HX Stomp can feed both stereo paths into your computer—along with dry versions for reamping—simultaneously DC In Wait. How did you fit all that into something the size of two Tube Screamers? Black sparkle magic. I hate editing little pedals with screens. How easy is HX Stomp to use? Very. WATCH THESE VIDEOS (around 10 minutes total) and you’ll be a master: line6.com/meet-hx-stomp The full manual is up too: line6.com/support/manuals/hxstomp How’s the build quality? Won’t you mess with the knobs when you stomp on it? HX Stomp is built into a sturdy die-cast aluminum alloy case with the same footswitches and metal knobs from Helix. If you’re still worried, note that while in Play view, the four knobs closest to the switches are disabled. How can I do anything with only three switches? You can do a lot with three switches, but if you really need more, two additional external switches can be connected. HX Stomp also responds to a wide variety of MIDI commands, and any block or parameter can learn (or be manually assigned to) an incoming CC message. Plus, from the main Play view, you can press <PAGE/PAGE> or an external footswitch to select one of four footswitch modes on the fly. Can it do 4-Cable Method? Yes. After hooking everything up, just add an FX Loop block to your tone; any blocks before the FX Loop will appear before your real amp’s preamp and any blocks after the FX Loop will appear between your real amp’s preamp and power amp sections. There are even 4-Cable Method presets to get you started. (Note the “4CM” presets won’t pass audio unless everything’s hooked up correctly!) Does HX Stomp have true analog bypass? Yes. You may choose either analog bypass or DSP bypass with trails. To bypass everything press both the upper and lower knobs together (or assign a footswitch to All Bypass). Is there a Looper? HX Stomp includes a mono or stereo 1 Switch Looper that can be placed anywhere in the signal flow. Is there an editor? Yes. It uses the same HX Edit application as Helix Floor, Helix Rack/Control, Helix LT, and HX Effects, except with 126 presets and a simplified signal flow. Just update both HX Stomp’s firmware and HX Edit to 2.70. Both should be available very soon. Can HX Stomp load Helix Floor, Helix Rack/Control, Helix LT, or HX Effects presets? As long as the preset has six or fewer blocks, you can use the latest version of HX Edit (2.70, out very soon) to access both devices at once and copy and paste blocks back and forth. Rebuilding a Helix preset in HX Stomp shouldn’t take more than 30 seconds. Can HX Stomp presets be loaded into the Helix Native plug-in? Not currently, but individual blocks can be copied and pasted between HX Edit 2.70 and Helix Native 1.70. Again, rebuilding an HX Stomp preset in Helix Native shouldn’t take more than 30 seconds. I know a bunch of us wanted something smaller than Helix LT, but did you have to make it THAT small? < disapproving side-eye > From the beginning, we understood that for HX Stomp to see the widest ocean of adopters (pedalboard guitarists, traveling guitarists, bassists, buskers, keyboardists, producers, fans of desktop PODs, curious Pedalboards of Doom members who post anti-modeling memes, etc.), it needed to be almost obnoxiously portable and convenient. That meant squeezing it into a pedal, not a slightly smaller traditional floor modeler—with a tough-as-nails chassis—but never sacrificing any sound quality or what it means to be Helix/HX. Yeah, but that honkin’ huge DC-3G power supply is like a third the size of the entire pedal! The power supply is large, yes. To ensure the same signal integrity of its bigger brothers, we needed a burly power supply. That said, here’s a far-from-comprehensive list of third-party power supplies that we’ve tested with HX Stomp: Strymon Zuma R300—Appears to work fine when doubling up TWO 9V outputs (-140dBr) Voodoo Lab Pedal Power 4x4—Appears to work fine when doubling up TWO 9V outputs (-124dBr) IMPORTANT NOTE #1: HX Stomp’s sophisticated circuitry pulls notably more than your average pedal. Hence, we used a DC IN jack with a larger center pin to sort of disincentivize people from throwing whatever at it. The stock DC cables that come with the power supplies listed above will NOT fit. Note that Eventide does the exact same thing with their H9. IMPORTANT NOTE #2: YOU ARE ON YOUR OWN. Feel free to use this FAQ as a starting point, but Line 6 is not responsible for any damage incurred when using HX Stomp with any third-party power supplies. That is, if someone writes "B-b-but Line 6 said I could use [power supply X!]," someone will hopefully refer them to this post where I make it perfectly clear that we only *officially* support our DC-3G. Can HX Stomp run on batteries? No. The chassis gets a bit warm after a while. Is that normal? Yes. HX Stomp isn’t a budget modeler—it’s a hardcore, professional solution with four circuit boards (one with 12 layers) crammed with serious analog and digital circuitry that happens to have been meticulously squeezed into a tiny chassis. It’s gonna put off a bit of heat. Totally normal. Why do certain presets not pass any audio, or are muted? Presets labeled 4CM may not pass audio since the FX Loop block is turned on in the preset. Without the proper cable connections, the preset will not provide any output. The FX Loop block can be manually bypassed, or taken out of the preset. Please see the manual for more info on connections with 4 cable method. If you connect all the jacks on the sides, it kinda looks like an octopus. The most commonly used jacks are all on the back. Besides, octopuses are awesome. Have you seen them open jars? Excuse me, but the plural of octopus is octopi. http://lmgtfy.com/?q=plural+of+octopus Dimensions/weight? Including the jacks, 7”w x 5”d x 2.5”h; 1.75 lbs. What’s the price? $599.99 US street. When is HX Stomp available? Now.
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I just got a brand new HX Effects the other day and I am going to use it at my church. To get started on some presets, I purchased some worship presets off a website that was particularly made for the HX Effects. I updated the firmware on the HX Effects to version 2.71 and I also have version 2.71 of the HX Edit. When I open up HX Edit and click import preset, once I click yes on "do you want to overwrite the existing preset?", HX Edit automatically closes. I am using a Macbook Air running macOS Mojave. I've tried restarting my laptop several times as well as restarting the HX Effects and it still does the same thing. Before I contact Line 6 Support, I thought I would ask you guys.
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To rename your desired setlist within the HX Edit 3.0 or above, be sure to click on the setlist name with your LEFT mouse button and hold it for a second. When you use a longer mouse click you should see the cursor appear with a blue highlight. Then, you can rename your selection. This will not work within the drop-down menu. Only the selected setlist name.
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Here are some recovery steps if the update fails when using HX Edit, or Line 6 Updater on your system. Make sure your laptop is connected to power, or be sure to check your USB cable connections. If you're on a desktop system, we recommend connecting to the rear USB ports near the power source. 1) Download and install the latest version of HX Edit BEFORE you run the update. This installation will also include the latest drivers. If you're on a Windows computer, it may be helpful to restart after the installation. https://line6.com/software/ 2) Put your Helix into update mode, by pressing and holding buttons 6 and 12 while you power on the Helix. For the HX Stomp, press and hold down the RIGHT page button while power on the device. (You may get a blank screen that is white, or black - this is normal for the HX Stomp) 3) Use Line 6 Central or the Line 6 Updater (NOT HX Edit) to run the latest firmware update again. Make sure only Line 6 Central or the Line 6 Updater is running during the update, close all other recording applications. (If the Helix is in update mode, it should show up on the screen when updater is open after you sign-in. If the Helix doesn’t appear, try re-booting the Helix normally, you should also try different USB ports on your Mac or PC).
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I've had my HX Stomp for a little over 5 months, and noticed something odd since first getting they it. The Presets on the HX Stomp sound noticeably better "after" I launch HX Edit on my PC. Initially, I thought it was because I was new to the Stomp, had a lot to learn, and was sorting out some other tone issues. I feel pretty comfortable with the Stomp now, and yesterday (after doing some mods on my guitar) I notice the problem again. The sound from the Stomp was not very good, and I initially thought I'd messed up some guitar wiring. But, the moment I launched HX Edit my "good" Preset sounds came back. Specifically, with HX Edit launched, my Stomp is louder, warmer, more dynamic and alive, and sounds like higher fidelity. I don't know why that happens. It's as if the HX Edit on my computer has updated/better information on it, and that information only gets sent to the Stomp after I turn on the HX Edit. Has anyone else experienced this problem? Do you you know what causes it and how to solve it? This phenomenon may account for some of the complaints that the HX Stomp doesn't sound good. It doesn't sound good until I turn my HX Edit on, and after I do it sounds totally awesome, as I've figured out how to dial in the sounds I like. Thanks in advance. System Information: Windows 10 Pro, latest HX Firmware 3.11 and HX Edit.
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Before I start - I've already updated the firmware on my Stomp (3.50), and HX Edit is on the latest version (3.51). I've also restored the factory settings on the device itself by holding down the two right pedals and turning on the unit. Additionally, I've uninstalled and reinstalled HX Edit. Nothing has worked so far. My computer is running the latest version of macOS Ventura 13.2.1. My issue is - anytime I try to import a new preset into HX Edit and subsequently onto HX Stomp, HX Edit crashes entirely and I have to relaunch. I've tried dragging and dropping presets onto a New Preset slot, selecting a New Preset slot and clicking Import, and File -> Import Preset - all to the same effect. I've attached three screenshots of the issue, so hopefully that helps. The preset I attempt to import in the video is from Alex Strabala's Matchless HX Stomp series. It is clearly marked as an HX Stomp preset. Hoping someone else has experienced this and resolved it. Super frustrating, as part of the reason I purchased the Stomp was to load custom presets from creators. If I can't figure this out, I'm not sure why I'd use the unit. Help would be greatly appreciated. Thanks!
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I'm really struggling with a solid USB connection to the Helix. I use the cable provided by Line 6, in the back of a Mac Mini, with nothing else plugged into any of the ports. I've never been able to update the Helix on the first try, it usually takes 4-5 attempts for an upgrade to happen, and in the meantime I lose all my presets. I only use HX Edit when I want to load Its, but after copying 4 or 5 Its, the connection drops with "Connection Interrupted" at the bottom. I've never had such an unstable connection to a device, especially one that has integral power so isn't drawing power over USB. What can I do to solve this, as this is an incredibly frustrating situation.
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Some users have reported getting an error message when installing Line 6 product drivers on Windows 10 or 11. The error message will mention that Line 6 drivers are not being recognized or are being blocked after installation. The best workaround for this is to disable Memory Integrity under Windows security settings. You can find this feature under Windows Security > Device Security > Core Isolation details. See this article from Microsoft for further details: https://support.microsoft.com/en-us/windows/device-protection-in-windows-security-afa11526-de57-b1c5-599f-3a4c6a61c5e2 This is a known issue to our team, and for now the best option is to disable Memory Integrity as a work-around. We will continue to monitor this issue for our driver releases.
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I am having issues with HX edit 2.7 since I installed firmware 3.15. List of issues: 1. When I try and load my backup, it fails because something is missing apparently 2. The editor itself does not function properly. The lines connecting the blocks are not in the right spot and if I move them, I get an error message 3. I do not have a main L/R at the end of the signal path anymore. 3. I cannot rename or recolor snapshots anymore. I used to be able to do this before updating I have tried everything I can think of including a complete factory reset and deletion of all HX related files and registry keys followed by reinstall of most current programs. I am at a total loss and have gigs coming up. Please help!
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So, I am running HX Edit 3.15 for Stomp. When I try to edit the text in any of the text boxes on HX Edit, the text becomes garbage until the editing is complete and I move out of the text box. Here are a couple of pictures to help clarify. Any thoughts to help fix this would be greatly appreciated. Thanks. Pic 1: Look at the preset name field when there is no focus on it. Looks fine. Fig 2: Look at the preset name here. Just clicked on it and it turns to this. If I hit escape, then the text goes back to the right state. In fact, this happened on the login screen on HX Edit too. I just typed the user ID and password and logged in.
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I have some presets I typically use in Stomp Mode, and some presets that I typically use in Snapshot Mode. Is there a way to assign, on a preset-to-preset basis, which mode will come up by default when I select a preset?
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Problem: After upgrading to macOS Catalina, some mac users found that some apps can’t be opened because Apple cannot check it for malicious software. A dialog box pops up, click "OK" button and the application will close. Solution: Make sure you have dragged the installer package to /Applications to complete the installation. Our users have found that dragging the package into the Applications folder works best. This package appears after the installer .dmg file is opened. Problem: If you try to open the installer you downloaded, and you are blocked by the Mac System. You may need to disable the gatekeeper within your system preferences. You may see a prompt like this: Solution: 1. Go to “System Preferences” then “Security & Privacy”. Under the General tab, you will see a message at the bottom, “Application "Line 6 Updater" was blocked from opening because it is not from an identified developer.” 2. Click on “Open anyway” and the application will be opened.
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I'd like to be able to have an instance of HX Edit installed onto a thumb drive so that I can utilize the program on different computers in cases where I do not have admin access to install the program. This would be for PCs, Windows 7 or 10. I would not have thought to even try this, but I recently installed Reaper which has a check box on the install to do a 'portable install' for the same reasons listed above. Thanks for any help!
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Hey, My Hx Edit is in some sort of conflict with Logic Pro X. A simple patch change on HX EDIT calls out the plugin presets on the respective Logic track assigned to record (USB) and I cant find the connection point to break it off. Is this familiar to anyone? Thanks
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Hello there I recently purchased the Helix LT and I have been enjoying it both for playing at home, and for party gigs. I realised that I can practise in my room by connecting it through the USB, and play through my jbl LSR305 monitors, which really sounds great, and also gives convenient parameter control through the HX edit software. A recurring error is however stifling my enthusiasm. When I've been playing for say 5-10 minutes, the Helix freezes and becomes unresponsive. In the HX edit software it disconnects from the device, and refuses to recognise that the helix is still connected. The sound goes through unaltered, but I can now no longer change parameters, and to access this again I have to reboot the pedal (discarding possible changes). This is really problematic, as it essentially removes the functionality that I want from the pedal, and googling it has yielded no results. Does anyone have similar experiences? My specs are: Helix LT is running v2.54.0 firmware. 13'' MacBook pro running high sierra 10.13.5 HX edit v. 2.52 playing through Logic Pro X v. 10.2.0 Best, Jonas
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I'm trying to update my helix floor from 2.8 to firmware 3.11. I have updated HX Edit to the latest version. HX and it notifies me that there is an update for helix. I follow the prompts and it always ends in the following error message: HX Edit Failed to download firmware update file. Please check your Internet connection and try again. Unknown Error code -2004 I'm not having any Internet connection problem including with other line 6 applications. In fact, the emergency is that I have driven a long way to get to a good Internet connection so that I wouldn't have any problem with that… But since there seems to be some problem, Is there a manual workaround if the automatic update procedure is not working for some reason? OK, so the emergency is over… I just sat here and did it a couple hundred times until it figured out how to do the download correctly. I also swapped out mechanisms like the USB cable etc. The topic is still important to me though in case I ever run into this again :-) Any answers would be greatly appreciated regarding how to manually do what HX Edit it does automatically for me, but cannot always do for some reason.
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Hey guys. I want to back up my presets on HX edit before I update to the new firmware. When I open up HX Edit 2.71 though it keeps saying 'connection interrupted'. Anyone else ecounter this problem? Thanks
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I've got a Helix Floor that I - in my confusion - assigned several controllers to on one footswitch. It shows that 6 controllers are assigned but I can only find 2 of them by seeing what changes in Edit when I hit the footswitch. Is there a way to see what all of the assignments are so I can remove the unneeded ones? Thanks in advance!
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I have a new MacBook Air and a Helix Floor running v. 2.81 firmware. After reading the release notes and the Pilot's Manual for HX Edit I have a question. The Edit 3.11 Pilot's Guide says, in highlighted text, "Important, Your Helix ... must be running firmware no earlier than 3.00 to be able to use it with HX Edit version 3.11...." Does this mean that I can't back up and update my Helix Floor with HX Edit 3.11? Or, does it simply mean that until you update both the firmware and the Edit version to greater than 3.00 you can't access the new features? If it means the former, to which version of HX Edit should I update so I can update the firmware to 3.00? Any help would be appreciated.
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HX Edit 2.82 bug with Customizing a Footswitch Label in command center. Cannot name more than one footswitch. I have to go on the Helix Floor directly to name them. Is it a known bug? I haven’t seen anything about this in the forum. thanks in advance.
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Hello, how are you? I would like to know what I can do, I updated HX UPDATE AND HX EDIT, but I did not disconnect my HX STOMP and now my pc does not recognize it, it is not detected by windows or mac: '( What I can do ????
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After installing Windows 10 on my PC I downloaded and installed Reaper and Helix Native 3.01. However, I've been unable to run Native in Reaper even though it worked flawlessly before Windows reinstall. I'm getting the dialog pictured below when I try to use VST3 version of Helix Native, and when I tried installing and running VST2 Reaper would just crash when I tried adding Native to a track, or when trying to open a project that uses Native. I tried downloading older versions of Native, but the only one I could get to work was Native 1.00, which is no good, since I need some blocks form the updated version for the recording I'm doing. I also checked, and I have Disk 0 listed in my disk manager, although it's not the system drive. I also tried downloading and installing Hx Edit, since I though it might install some necessary files with it, but it also doesn't work. After clicking the program icon the window doesn't even appear, and when looking at task manager I can see that it closes promptly after starting. Also, I tried running Helix Native in Cantabile, which is a freeware VST host, and it also crashed. Please help! EDIT: Managed to find a solution In my case the crash was caused by memory card reader in my PC case. When I disabled it, Native and Edit started to work.
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After updating to Helix Floor 3.01 and HX Edit 3.01 I cannot find the new distortion effects in HX Edit. I have them on the Helix Floor but when I save one of the new effects HX Edit does not display them. Anyone else going through this? I have yet to find anything addressing this. Thanks.
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I tried to connect my helix line 6 to the computer through usb but when I open hx edit it tries to connect but then it says "connection interrupted". how can I do?