Jump to content

Search the Community

Showing results for tags 'firmware'.



More search options

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Forums

  • Community Support
    • Multi-Effects Units
    • Variax Instruments
    • Amplifiers
    • Computer Based Recording
    • Live Sound
    • Pedals/Controllers
    • Dream Rig - Line 6 Product Integration
  • General Discussion
    • Share your Settings
    • Line 6 Lounge

Categories

  • General FAQ
  • Tutorial Videos
  • Effects/Controllers
    • HELIX/HX
    • Firehawk
    • FBV Controllers (MKI / MKII/ 3)
    • M5 / M9 / M13
    • JM4 Looper
    • Stompbox Modelers / ToneCore
    • ToneCore Development Kit
  • Recording
    • Helix Native
    • Echo Farm/Amp Farm
    • POD Farm / POD Studio / TonePort
    • Computer Audio Set Up and Troubleshooting
    • Riffworks Line 6 / Standard Edition
  • POD
    • POD HD Family
    • POD HD500/HD500X
    • POD HD300/400
    • POD X3 Family
    • POD 2.0 / PODxt Family / Pocket POD / FloorPODs
  • AMPLIFi Series Products
    • AMPLIFi 30/75/150/TT
    • AMPLIFi FX100
    • Videos
    • Tone Creation
  • Amplifiers
    • Spider V
    • Powercab
    • Firehawk 1500
    • DT50/DT25
    • Spider IV/Spider Online
    • Spider Valve
    • Spider Jam
    • Vetta
  • Live Sound
    • Relay/XD-V Digital Wireless
    • StageScape M20d Mixer
    • StageSource Speaker
  • Guitars
    • JTV / Shuriken / Variax Standard / Workbench HD
    • 1st Gen Variax Guitars / Bass / Workbench
  • Mobile Products
    • Sonic Port devices / Mobile In
    • Mobile Keys
    • MIDI Mobilizer
    • Mobile POD app
  • Dream Rig
  • Legacy Products
    • Amps
    • POD
    • Effects and Controllers
    • GearBox
    • Line 6 X2 Digital Wireless

Find results in...

Find results that contain...


Date Created

  • Start

    End


Last Updated

  • Start

    End


Filter by number of...

Joined

  • Start

    End


Group


AIM


MSN


Website URL


ICQ


Yahoo


Jabber


Skype


Location


Interests


Registered Products

Found 149 results

  1. sech

    Helix MIDI preset changes V2.81

    This post is for those who use a PC to trigger MIDI events in Helix. Since I updated to the 2.8 firmware, my USB connectivity for MIDI is not working. I’ve checked all of my settings, reinstalled the ASIO audio driver and validated my USB connection to the PC as I’m able to control Helix perfectly through HX Edit app. I also validated the issue by reverting back to 2.71 and testing and everything worked fine. I also copied all of the global settings so I could reset them all in 2.8. Well, the issue is back and I don’t know what to try next. Any known issues or ideas you can share with us? I really need to resolve this before my upcoming live performances, thanks!
  2. Marianobunge

    cant update

    hello everyone. Tried to instal the firmware 2.81 as always did. It said suddenly, an error occur shot down and try again. Is not working and wont instal 2.71 wich i had, niether. The helix is useless now, any suggestion?=
  3. Marianobunge

    cant update 2.81

    hello there. ive been trying updating the firm of my helix as usual, said an error ocur and now its useless, it wont come back to the 2.71 wich i had. Pleas any suggestion? what shoud i do!
  4. rafman21

    Boot Failure. Entered Update Mode

    While updating my Helix floor, it gave me "Boot Failure. Entered Update Mode" message on the pedal. After waiting half an hour it was still the same, so I canceled the process. Upon Rebooting the HELIX same message showed up again and again. I tried changing usb cables and usb ports on my pc and it still did not work. WHAT IS HAPPENING? I need my pedal back :( Help!
  5. Has anyone had success with their Helix communicating with their mac (for anything)? I am using 10.9.5. I have tried both Helix app 1.0.3 and the new line 6 updater and neither are showing a unit connected (via USB). I think this is a line 6 issue because under 'about this mac/more info/system report/USB/' it clearly shows a Helix unit connected to the 'USB hi-speed bus'---so it's not a bad cord or an Apple issue. Consequently I haven't upgraded to the newest firmware (still on 1.0.4) or checked out you alls tones.
  6. Hi, all, I heard buzz about the new Mk II firmware update for older Spider V models and thought I'd give it a chance with my Spider V 20. I couldn't find any downloads for this firmware update under the Spider V 20 category, which should have discouraged me from proceeding. However, a different thread showed the firmware update listed under the Spider V 240HC. Assuming the download listings were just quirky, I decided to download that update and install it via the Line 6 Updater. I had to manually select the file for the updater to install it. The updater didn't complain, just installed the firmware and restarted my amp. However, the update seems to have broken my amp--when I turn it on, it crackles a few times, and all three FX buttons are orange. Neither my Spider V Remote nor my Line 6 Updater software will recognize that the amp is plugged into my machine. I have tried two methods of factory resetting that I could find online: 1. Hold down all three FX button and press Save. 2. Hold down FX2 and FX3 and press Save. Neither method worked. Have I bricked my amp? If not, is there some info about resetting it that I'm missing?
  7. Maybe I missed something, but being super nervous about losing all my presets, I did multiple backups in multiple different ways, just to be sure I didn't lose any of my custom presets. Did the update as per the very detailed instructions and ya after about 25-30mins I was up and playing again and low and behold.... all my presets were still there. So my question to you guys..... I thought we were suppose to lose the presets and would require an import from the backup, did I just get lucky? Or did everyone else have the same experience. Just want to make sure I actually updated properly, I'm guessing it did as it shows 2.81 on boot-up. I have 2 user folders in use - user3 and user4 and all my presets and IRs remained without requiring an import. Cheers! R.
  8. Vince_Narduzzo

    Helix Update

    I have a Helix bought a couple of years ago and I want to update it. Is there anyone who can cut through the pages of info and tell me how to, back up my old patches (I can't see how to install an old version of HX edit to do this) then down load the new firmware and software to get the Helix up to date. Many thanks in advance.
  9. Line6Tony

    Known Issues in Helix/HX Firmware 2.81

    In rare cases, the Dynamics > LA Studio Comp model can sometimes cause a drop in preset volume. Some tempo synced effects can act authentic with the global setting set to transparent if tempo changes are controlled via snapshots. In rare cases, Helix/HX devices can become disconnected from HX Edit. If possible, always connect your Helix/HX device directly to the USB port closest to your computer’s power connector. Never use any sort of USB hub, which may include the front USB ports on the front of towers. On Helix Rack/Control, connecting an expression pedal to Helix Control could sometimes cause the pedal position display to behave erratically. Pitch/Synth > 3 OSC Synth, 3 Note Generator, and 4 OSC Generator are louder than in 2.71.
  10. I successfully installed and ran the Line 6 updater but it could not find a more updated firmware version form my Relay G10 than version 1.00 though I know new versions exist from reading the forums. I noticed that the updater will allow me to specify a file location. Where can I download version 1.04 (or later) for installation?
  11. Adorbnig

    Helix Looper V2.xx

    This is what the looper upgrade should have delivered - something to shout about aka the Headstrong patch update.
  12. Retro-Rick

    Helix Firmware Upgrade 2.8 - Blues :(

    Hey all, I don't know about you guys, but I'm so tired of checking for the 2.8 upgrade, and seeing it's not there yet. Ever since I got the HX Stomp to compliment my Helix, I've been changing all my presets to work with both units. I use them both, sometimes when I want to use my Variax I bring the big one with me, if not, I bring the small, they are both great. I can't wait for sharing patches to be easy. I want to be able to tweak my presets on either device, and easily upload those changes to the other. I don't get why Line 6 announced this upgrade so many months ago - it's unnerving...
  13. davidperetz

    firmware updates

    Hey y'all, I had some troubles updating me Helix's firmware and by now there 5 firmware updates that I missed. Should I download them all or download the recent one 2.71? Thank you.
  14. Update Instructions Available HERE POD X3 Live Flash Memory v2.0 RELEASE NOTES: If you are a POD X3 Live owner, please download and install the latest version of Line 6 Monkey software and use it to update your POD X3 Live to this latest version of Flash Memory. For best results, calibrate pedal after update] POD X3 Live v2.0 is a FREE update to all POD X3 Live customers. It includes 12 additional FX inspired by the sounds of sought-after stompboxes and rack gear! What does it include? Vocoder: Our 14 band Vocoder is based on the classic rack units employed by recording studios and modular synths since the early '70s. Use the decay knob to slow down the Vocoder's responsiveness to create some haunting drones. Dynamic Delay: Made popular by the T.C. Electronic® 2290 Dynamic Digital Delay. While you play, the Dynamic Delay keeps the volume of the echoes turned down, so that the echoes don't overwhelm what you're doing. Dimension: Based on* the Roland® Dimension D. One of the first true stereo chorus units. Relatively subtle in its nature, it became an industry standard for double-track effects. Pitch Vibrato: Based on* the Boss® VB-2. It contained a circuit that produced bubbly vibrato, but was popular for its 'rise time' control that when engaged, sped up to where you last set it. Voice Box: Inspired by Vocoders, Vocal Tracts & Surgical Tubing. This model gives your guitar a sound that's typical of a classic talk box. V-Tron: Voice Box meets Mu-Tron® III. In this model your guitar again 'speaks' with an almost human voice, but now it does so in response to your playing. Octisynth: Inspired by eight armed denizens of the deep. Everyone knows that all you need is a bottleneck and a reverb tank to get whale sounds, but how about our friend the Octopus? Q Filter: Your very own parked wah! You've heard it before from Mark Knopfler and from Brian May of Queen's a wah 'parked' in one position. Pattern Tremolo: Inspired by* Lightfoot Labs Goatkeeper. This effect is what you'd get if you could hook up a vintage keyboard sequencer to a tremolo. Frequency Shifter: A ring modulator gives you both up and down shifted frequencies. Here you can select just the up or down shifted frequencies. Barberpole Phaser: A classic effect from the world of modular synths. This phaser either sounds like it's always going up or always down depending on how you set it. Set to stereo you get both! Script Phaser: Based on* MXR® Phase 90. Just like the original our model only features a Speed control * All product names used in this webpage are trademarks of their respective owners, which are in no way associated or affiliated with Line 6. These trademarks of other manufacturers are used solely to identify the products of those manufacturers whose tones and sounds were studied during Line 6's sound model development. MXR is a registered trademark of Dunlop Manufacturing, Inc. Mu-Tron® is a registered trademark of Mark Simonsen. Boss is a registered trademark of Roland Corp. Roland® is a registered trademark of Roland Corp. T.C. Electronic® is a registered trademark of T.C. Electronic A/S Corp.
  15. All 4 tone lights (or ABCD lights on the FX100) flashing is 'recovery mode'. It is the intended behavior after a failed update. If you come across this mode, you must attempt to update the AMPLIFi again. Power down your AMPLIFi. When updating via PC, please connect the USB cable and make sure to boot the unit while holding Tone+Tap (amp, TT) or A+C (FX100) to put your AMPLIFi into Update Mode. Run the Line 6 Updater program found at www.Line6.com/software. For a guide, please refer to http://line6.com/support/page/kb/_/amplifi-products/ampl/how-to-update-amplifi-with-a-pc-r701. If you still get failed updates from the Line 6 Updater, try another USB cable and port as well as another computer When updating via an iOS device, Bluetooth works in recovery mode, but the pairing from before the failed update is not maintained. You must press the Bluetooth button and pair again from the smart device's Bluetooth menu. You can then proceed with the update.
  16. Updating Your Handheld Microphone THH12 Updating Your Handheld Microphone THH06
  17. Version française. Deutsche Version. We always recommend that you run the latest firmware in your AMPLIFi amplifier. Your AMPLIFi Remote application will inform you whenever a firmware update is available, so you'll always know you have the latest version! Follow the instructions below to update the firmware of your AMPLIFi. Here is outline of the steps needed to complete the AMPLIFi Firmware update process: Pair AMPLIFi 30/75/150/TT via Bluetooth with iOS device. Start and complete the update from AMPLIFi Remote app Settings page. Follow post-update instructions that appear within the AMPLIFi Remote app: Turn the AMPLIFi 30/75/150/TToff. Power up AMPLIFi 30/75/150/TT while pressing Large Master Volume and Tone Select button. Re-pair the Bluetooth connection between the AMPLIFi and your iOS device. Exit the AMPLIFi Remote app by double-pressing the Home button then drag the AMPLIFi Remote app window up towards the top of the screen completely close the app. Re-launch the AMPLIFi Remote app and you should see your AMPLIFi 30/75/150/TT connect again automatically to the app. **Before getting started ensure that your iOS device has a consistent connection to a cellular or wifi network. We recommend to make sure your iOS device has at least a 50% charge on the battery or plug your iOS device into it's power supply to prevent the iOS device from shutting down during the update. While performing the update we also recommend that leave your iOS device idle within close proximity and unobstructed line of sight of the AMPLIFi to avoid interruptions in the updating process. ** CLICK HERE for a video tutorial on Bluetooth Pairing your AMPLIFi. CLICK HERE for a video tutorial on updating the firmware on your AMPLIFi. Full Instructions Enable Bluetooth on the device you would like to stream audio from. Put the AMPLIFi 30/75/150/TT into 'Pairing Mode' by pressing and holding the Bluetooth button located on the upper left of the top panel - it will begin to flash to indicate it is in 'Pairing Mode'. Within the Bluetooth options of your device an entry for 'AMPLIFi' will appear. Select the 'AMPLIFi' entry and pair with it - the Bluetooth LED will stop flashing and become solid lit blue. Download the AMPLIFi Remote app directly from the Apple App store. Launch the AMPLIFi Remote app. Log in to your Line 6 user account. If you do not already have a Line 6 user account, you can create one HERE or with the link provided on-screen within the app. Once the app is launched, tap the 'Menu' icon in the upper left corner. Tap the 'Settings' icon in the lower left of the menu. From the 'Settings' menu, tap the option labeled 'Amp Flash'. You will then see the updates available for your AMPLIFi 30/75/150/TT. To begin the update process simply tap the 'Update' button and allow 10-45 minutes for the update to complete. After you receive a notification from the AMPLIFi Remote App that the update portion of the process was completed successfully turn off the AMPLIFi 30/75/150/TT. While pressing and holding both the large Master Volume knob and the Tone Select button, switch the power back on the AMPLIFi 30/75/150/TT. Re-pair the Bluetooth connection between the AMPLIFi 30/75/150/TT and your iOS device. Exit the AMPLIFi Remote app by double-pressing the Home button then drag the AMPLIFi Remote app window up towards the top of the screen completely close the app. Re-launch the AMPLIFi Remote app and you should see your AMPLIFi 30/75/150/TT connect again automatically to the app. If your firmware update is interrupted and unsuccessful the AMPLIFi hardware may display symptoms such as all of it's LEDs being lit or flashing. In this case, try again to use the AMPLIFi Remote app to update the firmware and make sure to review our AMPLIFi Bluetooth Connectivity Troubleshooting information HERE. Q: What should I do if the update is accidentally interrupted or fails? A: If your update is accidentally interrupted or fails turn your AMPLFi off and back on again. Press the Bluetooth button once and re-pair your AMPLIFi with your iOS device. Re-start the update in the Setting page of the AMPLIFi Remote app. Q: What happens if I receive a call while the amp is updating? A: If you receive a call while your AMPLIFi is updating make sure to stay within range of the AMPLFi, and when you call completes the update will resume. AMPLIFi 30/75/150/TT: Firmwareupdate Wir empfehlen, die Firmware ihres AMPLIFi Verstärkers immer auf dem neuesten Stand zu halten. Ihre AMPLIFi Remote App wird Sie immer davon informieren wenn ein neues Firmware Update zur Verfügung steht. So können Sie immer sicher sein, dass Sie die neueste Firmware auf Ihrem AMPLIFi läuft. **Bevor es los geht, stellen Sie bitte sicher, dass Ihr iOS Gerät eine beständige Internetverbindung hat. Wir empfehlen, dass die Batterie Ihres iOS Gerätes entweder mindestens 50% aufgeladen ist oder Sie hängen es gleich ans Ladegerät damit sich das iOS Gerät nicht während des Updates abschaltet. Außerdem empfehlen wir, dass Sie das Gerät einfach nah bei Ihrem AMPLIFi liegen lassen, um Unterbrechungen des Updates zu vermeiden.** Klicken Sie hier für ein Video Tutorial wie Sie Ihr AMPLIFi per Bluetooth koppeln können. Klicken Sie hier für ein Video Tutorial wie Sie die Fimware aktualisieren können. Schalten Sie Bluetooth auf dem Gerät an von welchem Sie Musik auf Ihr AMPLIFi übertragen wollen. Drücken und halten Sie nun den Bluetooth Knopf oben auf dem AMPLIFi, dieser sollte dann anfangen zu blinken. Jetzt sollte Ihr AMPLIFi als Gerät auftauchen. Wählen Sie nun hier das AMPILIFi aus um die Geräte zu koppeln. Der Bluetooth Knopf auf dem AMPLIFi leuchtet nun durchgehend blau. Laden Sie sich die AMPLIFi Remote App aus dem Apple App store herunter. Starten Sie die AMPLIFi Remote App. Melden Sie sich hier nun mit Ihrem Line 6 Benutzerkonto an. Sollten Sie noch kein Line 6 Benutzerkonto haben dann können Sie sich hier einen erstellen oder indem Sie auf den Link drücken in der App. Sobald die App gestartet ist drücken Sie auf das „Menu“ Symbol oben Links in der Ecke. Tippen Sie dann auf das „Settings“ Symbol unten links. Im „Settings“ Menu können Sie dann die „Amp Flash“ Funktion finden. Drücken Sie auf diese. Hier werden Ihnen die für Ihr AMPLIFi verfügbaren Updates angezeigt. Um die Aktualisierung durchzuführen brauchen Sie nur den „Update“ Knopf zu drücken. Warten Sie dann 10-20 Minuten damit die Aktualisierung volsltändig angewandt werden kann. Sollte die Aktualisierung der Firmware abbrechen oder nicht erfolgreich sein, kann es sein, dass die LEDs Ihres AMPLIFis leuchten oder blinken. In diesem Falle sollten Sie nocheinmal versuchen das AMPLIFi per AMPLIFi Remote App ein Update der Firmware durchzuführen. Zusätzlich sollten Sie sich die Informationen zur Fehlerbehebung der AMPLIFi Bluetooth Verbindung hier durchlesen. Was soll ich tun wenn das Update unterbrochen wird oder fehlschlägt? In diesem Fall müssen Sie das AMPLIFi abschalten und wieder neustarten. Drücken Sie dann den Bluetooth Knopf und koppeln Sie das AMPLIFi erneut. Starten Sie das Update im „Settings“ Menu dann wieder neu. Was passiert wenn ich einen Anruf rehalten während der Aktualisierung? Das ist kein Problem solange Sie in der Nähe des AMPLIFi bleiben. Die Aktualisierung wird nach dem Anruf weiter fortgefürt. Mise à jour du firmware: AMPLIFi 75 et 150 Nous recommandons toujours que vous avez la version dernière du firmware de votre amplificateur AMPLIFi. Notre application AMPLIFi Remote vous informe chaque fois qu’une mise à jour de firmware est disponible. Comme ça vous savez toujours si vous avez la dernière version. Suivez les instructions ci-dessous pour mettre à jour le firmware de votre AMPLIFi. ** Avant de commencer, assurez-vous que votre appareil iOS a une connexion internet consistante. Nous recommandons une charge de batterie d’au moins de 50% ou connectez l’appareil directement au chargeur pour empêcher u arrêt de l’appareil iOS pendant la mise à jour. Nous recommandons également que vous laissez l’appareil iOS en proximité immédiate de l’AMPLIFi pour éviter des interruptions dans le processus de la mise à jour. ** Cliquez ici pour une vidéo sur le couplage Bluetooth avec votre AMPLIFi. Cliquez ici pour une vidéo sur la mise à jour du firmware de votre AMPLIFi. Activez le Bluetooth sur votre appareil à partir duquel vous voulez diffuser de la musique. Mettez l’AMPLIFi en mode 'Pairing' en appuyant sur le bouton Bluetooth sur le dessus de l’AMPLIFi. Le bouton commence de clignoter que veut dire que l’AMPLIFi est en mode de couplage. Dans les options de Bluetooth de votre appareil, une entrée « AMPLIFi » s’affichera. Sélectez l’entrée « AMPLIFi » et couplez les appareils. Le LED s’arrête de clignoter et s’allume continué. Téléchargez l’application AMPLIFi Remote directement de l’App Store d’ Apple. Lancez l’application AMPLIFi Remote. Connectez-vous à votre compte Line 6. Si vous n’avez pas un compte Line 6, vous pouvez créer un ici ou vous pouvez cliquer sur le lien dans l’application. Dès que l’application est lancée, tapez l’icône « Menu » dans le coin supérieur gauche. Tapez l’icône « Settings » en bas à gauche du menu. Dans le menu « Settings » tapez l’option « Amp Flash ». Ici vous pouvez voir tous les mises à jour pour votre AMPLIFi. Pour lancer la mise à jour, tapez le bouton « Update » et laissez le faire la mise à jour pour environ 10 à 20 minutes. Ci la mise à jour du firmware interrompue ou échoue, les boutons de l’AMPLIFi peuvent clignoter. Dans ce cas, essayez la mise à jour à nouveau. Consultez les informations de dépannage de la connexion Bluetooth AMPLIFi ici. Qu’est-ce que je peux faire si la mise à jour interrompue ou échoue? Si la mise à jour interrompue ou échoue, désactivez l’AMPLIFi et rallumez le. Poussez le bouton Bluetooth une fois et couplez l’AMPLIFi avec l’appareil iOS à nouveau. Redémarrez la mise à jour dans le menu « Settings » de l’application AMPLIFi Remote. Qu’est-ce qui ce passe si je reçois un appel tandis que l’AMPLIFi est mettre à jour le firmware ? Si vous recevez un appel, restez dans la gamme du Bluetooth de l’amplificateur. Lorsque vous terminez l’appel, la mise à jour se résume.
  18. Hi DT User, I'm using DT25 HD with the Line 6 1*12 cabinet. Firmware update 2.0 installed and changed some pre amp models. Position IV set to "none". On Ch A to Class A/B and Pentode and on the Lead Channel B to tube Boost, Class A and Pentode. Nice dynamic tube tones are the result. unfortunetly als knobs execpt Presence and Reverb are out of function. Only the Master allows Volumecontrol. To solve this problem I put a tube mic preamp with gain and output knobs in front of the amp. In this combination I get a wide range of tones from clean to overdriven. So my suggestion and question: Why Line 6 don't offers a simple pre amp model with full knob control and tube boost without any modelling? Only the tube and some controls. Is a firmware update planned? Please include a simple pre amp! best regards big34
  19. darthluco

    "HX Stomp doesn't have a driver"

    Hello, bought a brand new HX Stomp. It won't connect to my pc (Windows 7 x64). Problems found: - USB Audio Device has a driver problem. - HX Stomp doesn't have a driver. Are the driver available for download somewhere? None of the software provided, in the Downloads section of Line6's webpage, are able to "see" my HX Stomp.
  20. Bububububulle

    HD 500 connectivity and drivers issue

    Hello everybody, Another thread about these problems. I know there already are a lot, but none of them helped me. I bought a used HD500 with an dead USB port (i changed it, i work in electronics) and the famous boot loop problem on Line6 welcome screen. I would like to reinstall the device's firmware. First, Monkey (last version) won't install the drivers (the wizard does the work, the files are where they are supposed to be, but when i reopen Monkey, it still displays that driver aren't updated, even when i do it manually). Is it linked with the fact that the device was never recognized by my computer? (Win 10, Lenovo laptop, USB 3.0 may be another source of problem?). It never appeared in Windows Device Manager. Edit : i disabled USB 3.0 in my bios, so they work as USB 2.0 ports, no result. (but may work for other issues) I've tried to reset with left arrow, nothing, reset with down arrow effectively opens update mode, but still nothing, reset with right arrow, nothing. USB cable is OK. Do you know a way to check if device's USB chip is OK ? Thank you in advance.
  21. Helix/HX Firmware 2.80 and Helix 1.80 "The Missed Connections Update" Full update instructions, details, and links here.
  22. Hello, in a recent firmware update for the spider V, a new option was added to the "Global Settings", that gives you the ability to use the phones output as a line output - independent of the internal speaker and the master volume knob. The spider V has also an AUX input jack, which doesn't go through the effects, but goes right into the speaker. In both output modes (line/phones) the aux input still goes into the output jack. It would be really good, if the AUX input could be routed only to the speaker and not to the output jack by another option in the "Global Settings". Could this be implemented through a firmware update? Is there any possibility Line 6 could release such a firmware update? Thanks for your time, Greenscreener
  23. Just got a brand new Helix LT and wanted to upgrade it to the latest and greatest. I downloaded the latest driver, updater, and the 2.21 Installer. Whenever I run the Installer, I get the following message: Firmware Update Failed An error has ocurred. Please try again. Please follow these steps when updating your Line 6 Product. 1. Turn the power switch off, then back on. 2. Ensure the USB cable is connected directly to your computer and not to a hub or peripheral such as a keyboard or mouse. 3. Click 'Continue' and attempt the update again. Of course I follow those steps and get the same results. Now the Helix doesn't even boot - it shows some glitchy blinky logo on the screen with the message "Boot failure Entered Update Mode!" There's also a red -3 in the upper left corner. Any advice??? (I'm running a Win 7 machine and followed the steps to update)
  24. Line6Will

    How to update the Helix's firmware

    1. Download and install Line 6 Updater from our software page. http://line6.com/software/ 2. If you are using Windows, also install the latest Helix driver. http://line6.com/software/ 3.Once the driver is installed, plug in your Helix and wait for Windows to assign the driver and say the hardware is ready to use. This may take a few minutes. 4.Open Line 6 Updater and log in with your Line 6 user name and password. 5.Click on the Helix to update 6. Click on the latest (top) version to update the latest firmware. 7. Click continue and accept terms and conditions. 8. The Updater will then perform the update, do not turn off Helix until finished. If you would also like to re load the factory bundle and clear all presets and settings, Hold footswitches 9+10 on boot, or encoder 5+6 on the rack. This will clear your preset and reload factory bundle.
  25. kazoue911

    Helix USB stability

    Hi all, Just did the firmware update on my helix LT (2.70) and It now seems to have a stability issue when using Helix as an audio interface. Every half hour or so, the usb seems to disconnect for about a second or so and switchs back to the inboard sound card of the PC. It then reconnects as quickly as it has quit and works fine for another half hour approx. I was wondering if anyone had had this problem too? Helix is the only device connected via USB and if I don't use it as an interface (say I only use the midi over usb fuction) It works fine... I don't reject the PC being a possible cause for this problem but it didn't behave that way prior to update... Thanks
×