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Found 171 results

  1. Hi, I am hoping someone can help me here. I received the update notification for my PodGo from PodGo Edit. After the update, successful according to the software, PodGo edit won't recognize the FW from the device. It sometimes says that my device is up to date with FW 0.00, sometimes I get an error that says it could not read the impulses and then none of my presets are shown in PodGo edit. I can restart the software to at least see my presets again and edit them. None of the new features from the FW update is shown there, so no new amps or pedals. I can see them in the device itself, but not on PodGo Edit. Has someone has this problem? It was there already when I installed 1.21, but now I got to troubleshoot further when the same problem is there with 1.22. Thanks
  2. So the history is today arrived my Pod Go, everything work as intended, but later I tried to install the Go Edit software... Everything worked until it asked me to update the firmware. The update failed. Now my Pod Go won't even boot, just shows up the blank pod go logo. What I've tried: Reinstall all drivers (won't fix) Tried to update with Line 6 Updater (Neither Go Edit & L6 Updater recognaise the device is connected) All the avobe but in Update Mode (Nothing :) ) All the avobe with another USB (Nope) Factory reset (Doesn't do anything) I know the factory reset shortcut is "press C&D buttons while powering on" but doesn't seem to do nothing. Maybe I should reclaim, and forget all the affliction it's causing me. Please help.
  3. Hello - I followed the instructions in Line6 website to upgrade but my computer crashed during the upgrade process. Now my Helix floor displays "Boot Failure. Entered Update Mode!" with :-3 error code on the top left corner. Should I send the unit back? I was planning on playing with it all weekend and now I am screwed. It seems the update progress was about 50% when the computer crashed. I tried uploading pictures here but does not work, will try to reply with pictures. Thanks for your help.
  4. Although the AMPLIFi is still available for purchase, it is no longer being developed, meaning we will not release any new firmware or software for it. The AMPLIFi Remote app is free to download. When installing AMPLIFi Remote, it warns that it was developed for an older version of Android and may not work correctly.
  5. Although the Firehawk 1500 is still available for purchase, it is no longer being developed, meaning we will not release any new firmware or software for it. The Firehawk Remote app is free to download. When installing Firehawk Remote it warns that it was developed for an older version of Android and may not work correctly.
  6. Hello everyone, Bizzare issue here, I've just updated the firmware from version 2.8 to 3.01. After a reboot on my imac el capitain 10.11.6. HX Edit doesn't see my device at all. It doesn't show up in my device list. the helix floor has lost complete communication with my mac. I've tried uninstalling all of the drivers and reinstalling them as well as older drivers to no avail. I've tried a global reset hoping that it might reset the firmware, but the reset doesn't bring back the firmware to Version 1. I also have a PC that I tried troubleshooting from with no avail as well. P.S I did check all of my cables. Some help would be very much appreciated!!
  7. Here are the common button combinations for POD Go when attempting a factory reset or troubleshooting. To perform any of these, start with the POD Go turned off, then flip on the power switch while holding down the buttons below for 5-8 seconds. It's helpful to have your presets backed up or saved to your PC or Mac computer, before performing a factory reset. C & D - Factory Restore (Restores all factory settings) A & B - Clears Everything (Clears all presets, factory settings will not load) PAGE > - Update mode (helpful for any interrupted or failed updates) If your POD Go is booting up in Demo Mode (shown on display screen during power up), see below to resume normal mode: Hold down Bank/Preset Down and "D" footswitches during power up
  8. I successfully installed and ran the Line 6 updater but it could not find a more updated firmware version form my Relay G10 than version 1.00 though I know new versions exist from reading the forums. I noticed that the updater will allow me to specify a file location. Where can I download version 1.04 (or later) for installation?
  9. Important Information About the G10T Transmitter · The recommended charging temperature range of the G10T Transmitter is specified as 50° F to 86° F (10° C to 30° C). · The recommended operating temperature range of the G10T transmitter is specified as 32° F to 122° F (0° C to 50° C). · Line 6 recommends charging the G10T transmitter at least every 6 months, based on best practices for lithium-ion batteries. · The functionality for Yamaha THR10II Wireless and THR30II Wireless users to update the G10T to version 1.06 firmware is also available. · For G10T transmitters on firmware version 1.06, LED behavior is now as follows: G10T Transmitter (Docked in G10/G10S Receiver, POD Go Wireless, Spider V amp or THR10II/THR30II/THR30IIA Wireless amp) LED State Condition Red (slow flash) Charging, less than 30 minutes battery time remaining * Green (slow flash) Charging, more than 30 minutes battery time remaining * Green (solid) Fully charged † Dim Red/Pink, may turn off G10T is not docked properly – Try un-docking and re-docking 5-10 times Red (three quick flashes, repeating) G10T charging has stopped due to exceeding supported temperature. Charging will resume after 5 minutes at 50° F to 86° F (10° C to 30° C) ‡ Orange (solid) Docked and connected to Mac or PC, firmware update in progress Off Receiver not powered (G10T enters sleep mode after 4 minutes if receiver power is disconnected) G10T Transmitter (Connected to Instrument) LED State Condition Green (solid) Transmitting, more than 30 minutes battery time remaining Red (slow flash) Transmitting, less than 30 minutes battery time remaining Off Connected to an instrument but not enough battery to transmit § or Removed from instrument * All values stated for amount of battery time remaining are approximate, and the exact amount of battery time remaining when an LED state is indicated may vary slightly between charges. When the G10T flashes red, it may have up to 60 minutes of battery time remaining. † If the G10T reaches a full charge (solid green) and remains docked, the G10T LED may eventually flash green again. This is expected behavior as the G10T may discharge slightly after reaching a full charge, and its LED may then flash green until it again reaches a full charge. ‡ If the charging lockout indication continues for over 10 minutes, please stop charging and try again in a cooler environment condition. § When the G10T has insufficient power to transmit, its LED may indicate a pattern of five quick red flashes when connected to an instrument and audio is detected. This is expected behavior. G10 Receiver (G10T Transmitter docked) LED State Condition White (solid) G10T charging or fully charged White (flicker) System has auto-scanned and is changing its channel Red (flash) G10T not docked properly – Try undocking and redocking Pink (pulse) Connected to Mac or PC, Line 6 Updater open Pink (solid) Connected to Mac or PC, firmware update in progress Off No power to receiver G10 Receiver (G10T Transmitter un-docked) LED State Condition White (solid) G10T transmission received, more than 30 minutes of runtime Red (slow flash) G10T transmission received, less than 30 minutes of runtime White (pulse) Receiver on but no G10T transmission received White (flicker) G10T transmission dropout (RF mute) Off No power to receiver G10S Receiver (G10T Transmitter docked) LED State Condition Battery LEDs Green (cycle 1-2-3) G10T charging 3 Green LEDs (solid) G10T fully charged RF LEDs 3 Red LEDs (solid) More than 75% interference (not usable) 2 Red LEDs (solid) 50% interference (usable, but only for short range) 1 Red LED (solid) 25% interference (usable, also indicates G10S power on) Battery LEDs Off RF LEDs On Battery LEDs – Off RF LEDs – Red (cycle 3-2-1) G10T not docked properly – Try undocking and redocking Battery LEDs – Off RF LEDs – 3 Red LEDs (solid) Connected to Mac or PC, Line 6 Updater open All LEDs Off No power to receiver G10S Receiver (G10T Transmitter un-docked) LED State Condition Battery LEDs 3 Green LEDs (solid) G10T transmission received, more than 4.5 hours of runtime 2 Green LEDs (solid) G10T transmission received, more than 3 hours of runtime 1 Green LED (solid) G10T transmission received, more than 1.5 hours of runtime 1 Red LED (solid) G10T transmission received, more than 30 minutes of runtime 1 Red LED (flash) G10T transmission received, less than 30 minutes of runtime RF LEDs 3 Green LEDs (solid) G10T transmission received, good signal strength 2 Green LEDs (solid) G10T transmission received, average signal strength 1 Green LED (solid) G10T transmission received, poor signal strength 3 Red LEDs (solid) No G10T transmission received, more than 75% interference (not usable) 2 Red LEDs (solid) No G10T transmission received, 50% interference (usable, but only for short range) 1 Red LED (solid) No G10T transmission received, 25% interference (usable, also indicates G10S power on) Red (cycle 3-2-1) G10S channel knob has been changed from its setting since G10T was last docked All LEDs off No power to receiver
  10. Hi! So as the title says, my POD HD 500 can't boot up. When i start it up, the only thing i see is the Line 6 logo appearing in a loop, and wouldn't load the effects chains. This is kind a complicated situation.. So i've bought this unit (used) like a year ago, and couldn't use it once. The guy whom i bought it from didn't had a power supply to it. It took me like 2 months to get one from Ebay (UK) which had the UK power plug head (so i needed a converter). I'm from Central Europe (Hungary). It was strange because once i was able to boot it up to see the menu and such, but after days past and tried it to set it up with my friend it just gave up eventually. We weren't able to boot it up, we also tried to update it with the Line 6 Monkey, but the pc just couldn't see the unit via USB. After we tried to install the drivers it gave an error. I took it to a local guitar shop, where they replace the USB port since it was broken, but they also said that the circuit board was "short circuited" , and would need to be replaced. Which would cost me around 300 Euros, that's just Ludacris! (i don't really believe them, for my own reasons, but that's not the point right now). I can get it to "Update Flash Mode" while holding the "down" button on starting up but my pc can't detect the POD HD 500. As you can see in the screenshots i can't update the Firmware memory and neither the Flash memory. Also when i try to update the driver it gives an error message ("Failed to launch installer"). After that it takes me to the Line 6 downloads site to download it, which is fine, but after i install it manually it still says that there is no driver installed. What can i do to fix this? Do you think it's a power supply or a circuit board issue? I also tried it with multiple USB cables..
  11. So, I love my POD Go to death, but I can not lie when I say I am frustrated to see no firmware updates since August of 2020. While the package does feel complete on it's own, and I love mine to death as I said, I do feel kind of shorthanded by the fact Helix will probably be receiving updates, and new models for the next 3 to 5 years, while POD Go owners have not even seen more optimizations or patches in over 6 months. Its not something worth throwing a massive fit over, but I am irritated enough to up and just ask what the plan for future support is for the POD Go and exactly what we can expect to see further down the line if anything from it.
  12. Updated HX Stomp firmware today after quite a while of inactivity. Now for some reason buttons Home/view and back page not working. Cant get into menu/global/mode settings etc from unit. Everything works fine using HX Edit. Tried the obvious rolling back to previous firmware/global reset etc without any luck. Anyone having a solve would be greatly appreciated.
  13. I'm sorry about this question, i might just miss something, but I've read the update guide and it didn't really make it clear to me. Right now I have Helix LT at 2.30. As title says should i update it straight to 3.00 or extra steps should be taken? The reason I ask is because when i had Helix LT back in a day at 2.30 the latest firmware was 2.82. To install this one i had to update to 2.71 first because somehow 2.80 wasn't installing above 2.30. So my update steps were 2.30 -> 2.71 -> 2.80 -> 2.82. I don't really wanna brick Helix or something, so just to make sure I made a topic here. Sorry once again.
  14. Hi- Just updated from 2.82 to 3.01 for Helix floor. All seems to have gone smoothly, but instructions ("Step Tres") say to restore from the backup that was created prior to the update. Everything seems to be OK. Is this restore from backup mandatory for a reason I don't know about or haven't been able to determine? Wouldn't want to retrograde factory settings, for example. Thanks for your input.
  15. Hi all, This is more of a heads up, as I have a resolution (of sorts) to my issue. Like many, I made the jump recently from F/W 2.92 to 3.00. I'm not normally an early adopter but recent firmware updates had gone well and so I deviced to have a leap of faith. The update itself went without hitch, but I soon ran into issues whilst using a 1SW Looper (the problem may also relate to the 6SW, etc., but I've not tested). As a relative newbie to playing guitar, my setup is incredibly simple, so nothing I'm doing is likely to be taxing the HX Effects unit too heavily. In fact, in this paticular case my setup simply included a Bass Octaver, Analog Flanger, Minotaur, Plate Reverb, LA Studio Compressor and a single switch looper (all on a single path). My problem is that recording a 4 bar loop causes the HX effects to hang. I'm unable to end the loop and all switches and buttons cease to function; my only option being to power off the device. I thought it may be an issue carried over from previous settings, so I performed a factory reset. Initially, I restored (only) my Presets, but as the problem persisted, I conducted a second factory reset and setup the pedals fresh. No difference, the unit still hangs. I've managed to resolve my issue by reverting to 2.92 (which works perfectly), but this isn't ideal. I can't think what else to try at this stage and/or I'm not sure what additional information is needed to help troubleshoot. Anyway, as I said, this is more of a heads up (for others who may be suffering the same issue). If anyone has any ideas, I'm all ears. Also, I'm happy to provide additional information and/or conduct tests if it will prove beneficial. Regards Jack.
  16. I tried to update to 3.01. The HX edit is at 3.0, I signed up, back up my presets, and then I clicked update. HX Edit is stuck on the Update Device screen and is stuck with the phrase at the bottom saying "initializing firmware installation..." It's been like this for hours, and the helix floor screen says "update message server started". HX Edit won't let me quit out either because it says I need to wait until the update is finished. Please help. I don't want to risk bricking my Helix. I'm on OSx 19.15.7 Catalina
  17. Greetings- Have been happily gigging with Helix for the past few years and finally have a chance to upgrade firmware. Downloaded Helix Edit 2.92 but it won't "connect" with my 2.12 Helix. Back in the dark ages, backing up Helix was a tedious process, whereas the newer editor seems to have a "backup" function, which seems more streamlined. 3 questions: 1) Is the "connection interrupted" error message I'm getting to be expected when attempting to connect from such old firmware to latest version, or is there potentially another issue preventing connection? 2) Is there a point in the firmware upgrade path from 2.12 to 2.92 at which Helix Edit can be used instead of the old Helix "app?" 3) Are firmware updates backwards compatible with patches created in older versions, or are some models eliminated in more current versions. Thanks!
  18. Well I decided to updated my 13 years old laptop and upgrade to a Macbook. Seems like the recent updates on the page have no effect on scanning my device. Honestly my device was working well in my DAW application before I decided to download the license manager and pro x edit. Now no device shows up. Anyone else still use this rack unit and have or have had the same problem? I did uninstall and re-install but nothing seems to work..
  19. Hi folks, I bought my Helix in 2017 and despite playing with it for a while, I had to move countries and it had been sleeping in my office for a long time now. Yesterday I decided to pick it up again and do some playing/recording. Its firmware was version 2.21 then and I upgraded it to 2.92 using the latest Helix Edit app. It all went well, but I'm surprised it went "too well", actually: the instructions mentioned my user presets would be erased during the upgrade, but they didn't! I can still find and use them after the upgrade, which included the big overhaul from version 2.80. The fact that I could already find those presets held me back from importing my backup after the upgrade. So the question is: should I factory reset the Helix after the update, and THEN import the backup? By doing so, is there a risk of the new factory presets of the current firmware be replaced by the old ones of the backup, or only my user presets will be reapplied? By the way, my old "Helix" app is still there lingering on my PC alongside the new "Helix Edit" app. Can I safely uninstall the "Helix" app and only use the "Helix Edit" app from now on? And if I do need to factory reset, can I confirm that it's by turning it on while pressing switches 9 and 10? Sorry if all of this is repeated, but I couldn't find a direct answer to these questions because I'm a noob. Best regards to all.
  20. Hi, I use a HX Stomp for several months for professional use and I really like it. I built a external footswitch to change presets (FS4-5) and I'm using the HX Stomp in Snapshot Mode, that's great ! But... My problem : when I play in live conditions, I'm not that precise and I often step on 2 footswitches instead of the right one, so it open the bank of presets, which is really (really!) not confortable before a solo!... My question : is there a way to disable that function? I mean, keeping the control of snapshots with the footswitches but nothing else. I can't find anything in the Global settings... If not, is there a way to submit this idea to Line 6, and hoping they include it in a next firmware? By creating a petition or something like that... :) Thanks for your help! PS : "be precise" is not an valid answer ;)
  21. Desplázate hacia abajo para ver las instrucciones en español. Faites défiler la page vers le bas pour trouver des instructions en français. Anweisungen auf Deutsch finden Sie weiter unten. Per le istruzioni in Italiano scorrete verso il basso. Overview: For those who have access to a Spider V (MKI or MKII) amp and wish to update the G10T Transmitter, it must be done in the order shown below (first update the amp, then the G10). We strongly suggest updating the amp with the latest version of the Line 6 Updater from a desktop/laptop computer, even though it is possible to update the amp from a mobile device. Video Tutorial: Updating a Relay-Ready Spider V Amp and G10T Transmitter With a Mac Computer Video Tutorial: Updating a Relay-Ready Spider V Amp and G10T Transmitter With a Windows Computer I. Update the Spider V Amp Firmware With a Computer First, (for Windows users) download and install the Spider V drivers Go to Line6.com and click on "Support" Select "Downloads" and set the three pulldown windows under "Free Software Downloads" to: [Spider V 60], [Line 6 Drivers], [your PC OS] Click "GO" The page will update with the Line 6 drivers for the Spider V. Click 'GET DOWNLOAD' to download the driver installer to your computer. Log in to your free Line 6 User account (or create a new account) Click on 'ACCEPT AND DOWNLOAD' and follow the instructions to save the driver installer When the installer has been downloaded, double-click on it and follow the instructions to install it in your computer Next, download and install the Line 6 Updater for Spider V Go to Line6.com and click on "Support" Select "Downloads" and set the three pulldown windows under"Free Software Downloads" to: [spider V 30], [Line 6 Updater], [your Mac or PC OS] Click "GO" The page will update with the Line 6 Updater for the Spider V. Click 'GET DOWNLOAD' to download the updater program to your computer. Click on 'ACCEPT AND DOWNLOAD' and follow the instructions to save the updater installer When the program has been downloaded, double-click on it and follow the instructions to install it in your computer Lastly, update the Spider V amp Connect the Spider V’s USB port to your computer with a traditional USB cable Slide the "SELECT" switch to the USB port labeled Mac/PC Turn the amp on Open the Line 6 Updater application and sign in with your Line 6 User Account Click on the Spider V amp Click the “Update” button next to the latest firmware version at the top Follow the prompts to begin the update process Do not turn off or unplug your Spider V or computer during the update Watch for the update status to be completed on the Spider V LCD. Once completed, the amp will restart. Disconnect and reconnect the USB cable, then repeat the process for the G10T Transmitter Note: If you experience a failed update or your amp locks up during boot up, you can hold down the Amp and FX buttons to enter Update Mode. Once it's in Update Mode, attempt the update procedure again. II. Update the G10T Firmware with the Spider V Amp Make sure the Spider V amp is still connected to the computer, and that the computer is still connected to the internet Insert the G10T all the way into the Spider's Input jack Ensure that the "SELECT" switch is still engaged with the USB port labeled "Mac/PC". Turn on your Spider amp if it's off. Run the Line 6 Updater program. Sign in to your Line 6 User Account. Click on “Relay G10T” Click the “Update” button next to the latest firmware version. Follow the prompts to begin the update process. Important: Do not turn off or unplug your Spider V amp or computer during the update. The Updater will say the amp is resetting, but take note of the amp's display, as it will continue updating, ultimately showing "Part 1 of 1 100% Updating Transmttr". The amp will reset itself, ending the update process. Cómo actualizar el firmware del transmisor G10 mediante los amplificadores Spider V Descripción general: Aquellos usuarios que dispongan de un amplificador Spider V (MKI o MKII) y deseen actualizar el transmisor G10T, el proceso debe realizarse en el orden indicado a continuación (primero actualizar el amplificador y luego el G10). Recomendamos encarecidamente actualizar el amplificador con la última versión del Line 6 Updater desde un ordenador de sobremesa/portátil, aunque puede hacerse desde un dispositivo móvil. Tutorial en vídeo: Actualizar un transmisor G10T y un amplificador Spider V compatible con Relay con un ordenador Mac Tutorial en vídeo: Actualizar un transmisor G10T y un amplificador Spider V compatible con Relay con un ordenador Windows I. Actualizar el firmware del amplificador Spider V con un ordenador En primer lugar, (para usuarios de Windows) descarga e instala los controladores del Spider V Visita Line6.com y haz clic en [Soporte] Selecciona “Downloads” y, en las tres ventanas desplegables de “Free Software Downloads”, selecciona “Spider V 60”, “Line 6 Drivers”, “el sistema operativo de tu PC”. Haz clic en [GO]. La página se actualizará con los controladores de Line 6 para el Spider V. Haz clic en [GET DOWNLOAD] para descargar el instalador del controlador en tu ordenador. Inicia sesión en tu cuenta de usuario gratuita de Line 6 (o bien crea una cuenta nueva). Haz clic en [ACCEPT AND DOWNLOAD] y sigue las instrucciones para guardar el instalador del controlador. Una vez descargado el instalador, haz doble clic en él y sigue las instrucciones para instalarlo en tu ordenador. A continuación, descarga e instala el Line 6 Updater para Spider V Visita Line6.com y haz clic en [Soporte]. Selecciona “Downloads” y, en las tres ventanas desplegables de “Free Software Downloads”, selecciona “Spider V 30”, “Line 6 Updater”, “el sistema operativo de tu Mac o PC”. Haz clic en [GO]. La página se actualizará con el actualizador Line 6 para el Spider V. Haz clic en [GET DOWNLOAD] para descargar el programa del actualización en tu ordenador. Haz clic en [ACCEPT AND DOWNLOAD] y sigue las instrucciones para guardar el instalador del actualizador. Una vez descargado el programa, haz doble clic en él y sigue las instrucciones para instalarlo en tu ordenador. Por último, actualiza el amplificador Spider V Conecta el puerto USB del Spider V a tu ordenador con un cable USB tradicional. Desliza el conmutador SELECT hasta el puerto USB marcado como Mac/PC. Activa el amplificador. Abre la aplicación Line 6 Updater e inicia sesión con tu cuenta de usuario de Line 6. Haz clic en el amplificador Spider V. Haz clic en el botón [Update] situado junto a la última versión del firmware en la parte superior. Sigue las instrucciones para empezar el proceso de actualización. No desactives ni desconectes tu Spider V ni el ordenador durante la actualización. Consulta el estado de la actualización en la pantalla LCD de Spider V. Una vez completada, el amplificador se reiniciará. Desconecta y vuelve a conectar el cable USB; a continuación, repite el proceso para el transmisor G10T. Nota: Si falla la actualización o si tu amplificador se bloquea durante el arranque, puedes mantener pulsados los botones AMP y FX para entrar en el modo Update. Una vez en el modo Update, intenta realizar nuevamente el procedimiento de actualización. II. Actualizar el firmware del G10T con el amplificador Spider V Comprueba que el amplificador Spider V sigue conectado al ordenador y que éste sigue conectado a Internet. Inserta totalmente el G10T en el jack de entrada del Spider. Comprueba que el conmutador SELECT sigue conectado al puerto USB marcado como “Mac/PC”. Activa el amplificador Spider si está desactivado. Ejecuta el programa Line 6 Updater. Inicia sesión en tu cuenta de usuario de Line 6. Haz clic en [Relay G10T]. Haz clic en el botón [Update] situado junto a la última versión del firmware. Sigue las instrucciones para empezar el proceso de actualización. Importante: No desactives ni desconectes tu amplificador Spider V ni el ordenador durante la actualización. El Updater notificará que el amplificador se está reiniciando, pero observa la pantalla del amplificador, ya que continuará actualizándose y, al final, mostrará “Part 1 of 1 100% Updating Transmttr”. El amplificador se reiniciará, finalizando el proceso de actualización. Mise à jour du système de l’émetteur G10 via les amplis Spider V Aperçu: Si vous disposez d’un ampli Spider V (MKI ou MKII) et souhaitez mettre l’émetteur G10T à jour, suivez impérativement l’ordre indiqué ci-dessous (mise à jour de l’ampli avant celle du G10). Nous recommandons vivement de mettre l’ampli à jour avec la dernière version de l’application Line 6 Updater à partir d’un ordinateur fixe ou portable même s’il est possible de le faire à partir d’un dispositif mobile. Tutoriel vidéo: Mise à jour d’un ampli Spider V compatible Relay et d’un émetteur G10T avec un ordinateur Mac Tutoriel vidéo: Mise à jour d’un ampli Spider V compatible Relay et d’un émetteur G10T avec un ordinateur Windows I. Mise à jour du système de l’ampli Spider V avec un ordinateur (Pour utilisateurs Windows) Commencez par télécharger et installer les pilotes Spider V. Rendez-vous sur Line6.com et cliquez sur [Assistance]. Sélectionnez «Downloads» et réglez les trois menus déroulants sous «Free Software Downloads» sur «Spider V 60», «Line 6 Drivers», «le système de votre ordinateur». Cliquez sur [GO]. La page affiche les pilotes Line 6 pour le Spider V. Cliquez sur [GET DOWNLOAD] pour télécharger l’installeur de pilote sur votre ordinateur. Connectez-vous à votre compte utilisateur Line 6 gratuit (ou créez un compte). Cliquez sur [ACCEPT AND DOWNLOAD] et suivez les instructions pour sauvegarder l’installeur de pilote. Quand l’installeur est téléchargé, double-cliquez dessus et suivez les instructions pour l’installer sur votre ordinateur. Ensuite, téléchargez et installez l’application Line 6 Updater pour Spider V. Rendez-vous sur Line6.com et cliquez sur [Assistance]. Sélectionnez «Downloads» et réglez les trois menus déroulants sous «Free Software Downloads» sur «Spider V 30», «Line 6 Updater», «votre système Mac ou PC». Cliquez sur [GO]. La page affiche l’application Line 6 Updater pour le Spider V. Cliquez sur [GET DOWNLOAD] pour télécharger l’application de mise à jour sur votre ordinateur. Cliquez sur [ACCEPT AND DOWNLOAD] et suivez les instructions pour sauvegarder l’installeur de l’Updater. Quand le programme a été téléchargé, double-cliquez dessus et suivez les instructions pour l’installer sur votre ordinateur. Pour finir, mettez l’ampli Spider V à jour Branchez la prise USB du Spider V à votre ordinateur avec un câble USB conventionnel. Faites glisser le commutateur SELECT sur le port USB Mac/PC. Mettez l’ampli sous tension. Ouvrez l’application Line 6 Updater et identifiez-vous avec votre compte utilisateur Line 6. Cliquez sur l’ampli Spider V. Cliquez sur le bouton [Update] à côté de la version la plus récente du système en tête de liste. Suivez les instructions pour lancer la mise à jour. N’éteignez pas et ne débranchez pas le Spider V ou l’ordinateur durant la mise à jour. Surveillez l’évolution de la mise à jour sur l’écran LCD du Spider V. A la fin, l’ampli redémarre. Débranchez et rebranchez le câble USB puis recommencez l’opération pour l’émetteur G10T. Remarque: Si la mise à jour échoue ou si votre ampli se bloque durant le redémarrage, maintenez les boutons AMP et FX enfoncés pour passer en mode Update. Une fois en mode Update, recommencez la procédure de mise à jour. II. Mise à jour du système du G10T avec l’ampli Spider V Vérifiez que l’ampli Spider V est toujours connecté à l’ordinateur et que l’ordinateur est toujours connecté à internet. Insérez le G10T à fond dans la prise Input du Spider. Vérifiez que le commutateur SELECT est toujours réglé sur le port USB Mac/PC. Allumez l’ampli Spider s’il est éteint. Lancez l’application Line 6 Updater. Identifiez-vous avec votre compte utilisateur Line 6. Cliquez sur [Relay G10T]. Cliquez sur le bouton [Update] à côté de la version la plus récente du système. Suivez les instructions pour lancer la mise à jour. Important: N’éteignez pas et ne débranchez pas le Spider V ou l’ordinateur durant la mise à jour. L’Updater signale que l’ampli se réinitialise mais surveillez l’écran de l’ampli qui finira par afficher «Part 1 of 1 100% Updating Transmttr». L’ampli se réinitialise alors, concluant ainsi la mise à jour. Firmware-Aktualisierung des G10-Senders mit einem Spider V-Verstärker Vorweg: Wer Zugriff auf einen Spider V (MKI oder MKII) Verstärker hat und seinen G10T-Sender aktualisieren möchte, muss in der nachfolgend beschriebenen Reihenfolge vorgehen (erst der Amp, dann der G10). Wir möchten Ihnen ans Herz legen, den Verstärker mit der aktuellen Line 6 Updater-Version von einem Computer/Laptop aus zu aktualisieren, wenngleich dies auch mit einem Mobilgerät möglich ist. Video-Tutorial: Aktualisieren eines Relay-fähigen Spider V-Verstärkers und des G10T-Senders mit einem Mac-Computer Video-Tutorial: Aktualisieren eines Relay-fähigen Spider V-Verstärkers und des G10T-Senders mit einem Windows-Computer I. Aktualisieren der Spider V-Verstärker-Firmware mit einem Computer (Für Windows-Anwender:) Laden Sie sich die Spider V-Treiber herunter und installieren Sie sie Surfen Sie zu Line6.com und klicken Sie auf [Support]. Wählen Sie “Downloads” und mit den drei Listenfenstern unter “Free Software Downloads” zunächst “Spider V 60”, dann “Line 6 Drivers” und Ihr Computer-Betriebssystem. Klicken Sie auf [GO]. Jetzt werden die Line 6-Treiber für die Spider V-Amps angezeigt. Klicken Sie auf [GET DOWNLOAD], um sich den Treiber herunterzuladen. Loggen Sie sich in Ihr Line 6-Benutzerkonto ein (oder legen Sie sich ein Konto an). Klicken Sie auf [ACCEPT AND DOWNLOAD] und befolgen Sie die Hinweise zum Sichern des Installationsprogramms. Doppelklicken Sie auf das heruntergeladene Installationsprogramm und befolgen Sie die Hinweise für die Installation auf dem Rechner. Laden Sie sich jetzt den “Line 6 Updater” für den Spider V herunter Surfen Sie zu Line6.com und klicken Sie auf [Support]. Wählen Sie “Downloads” und mit den drei Listenfenstern unter “Free Software Downloads” zunächst “Spider V 30”, dann “Line 6 Updater” und Ihr Computer-Betriebssystem. Klicken Sie auf [GO]. Jetzt werden die Line 6 Updater-Treiber für die Spider V-Amps angezeigt. Klicken Sie auf [GET DOWNLOAD], um sich das Updater-Programm herunterzuladen. Klicken Sie auf [ACCEPT AND DOWNLOAD] und befolgen Sie die Hinweise zum Sichern des Updaters. Doppelklicken Sie auf das heruntergeladene Programm und befolgen Sie die Hinweise für die Installation auf dem Rechner. Aktualisieren Sie Ihren Spider V-Verstärker Schließen Sie den USB-Port des Spider V mit einem geeigneten Kabel an den Computer an. Schieben Sie den SELECT-Schalter zum USB-Port mit der Beschriftung “Mac/PC”. Schalten Sie den Verstärker ein. Öffnen Sie den “Line 6 Updater” und loggen Sie sich in Ihr Line 6-Konto ein. Klicken Sie auf [Spider V]. Klicken Sie auf den [Update]-Button neben der aktuellen Firmware-Version (ganz oben). Befolgen Sie die Anweisungen, um die Aktualisierung zu starten. Schalten Sie den Spider V bzw. Computer bei laufender Aktualisierung nicht aus und lösen Sie nie die Verbindung. Das LC-Display des Spider V informiert über den Fortgang der Aktualisierung. Am Ende des Vorgangs wird der Amp neu gestartet. Lösen Sie die USB-Verbindung und Wiederholen Sie den Vorgang für den G10T-Sender. Anmerkung: Wenn die Aktualisierung fehlschlägt oder der Verstärker beim Hochfahren hängen bleibt, können Sie den AMP- und FX-Taster gedrückt halten, um in den Update-Modus zu wechseln. Wiederholen Sie die Aktualisierung im Update-Modus noch einmal. II. Aktualisieren der G10T-Firmware mit dem Spider V-Verstärker Der Spider V-Verstärker muss noch mit dem Computer verbunden sein – und der Rechner muss einen Internetzugang haben. Schieben Sie den G10T komplett in die INPUT-Buchse des Spider. Schieben Sie den SELECT-Schalter zum USB-Port namens “Mac/PC”. Schalten Sie den Spider-Verstärker bei Bedarf ein. Starten Sie “Line 6 Updater”. Loggen Sie sich in Ihr Line 6-Benutzerkonto ein. Klicken Sie auf [Relay G10T]. Klicken Sie auf den [Update]-Button neben der aktuellen Firmware-Version. Befolgen Sie die Anweisungen, um die Aktualisierung zu starten. Wichtig: Schalten Sie den Spider V bzw. Computer bei laufender Aktualisierung nicht aus und lösen Sie nie die Verbindung. Der “Updater” zeigt an, dass der Verstärker zurückgestellt wird. Im Display des Amps wird der Fortgang der Aktualisierung angezeigt und wenig später “Part 1 of 1 100% Updating Transmttr”. Der Verstärker wird schließlich zurückgestellt – die Aktualisierung ist beendet. Come Aggiornare il Firmware del Trasmettitore G10 tramite Amplificatori Spider V Panoramica: Coloro che hanno a disposizione un ampli Spider V (MKI o MKII) e vogliono aggiornare il Trasmettitore G10T, dovranno farlo seguendo l’ordine indicato qui di seguito (prima aggiornare l’ampli, poi il G10) Sebbene sia possibile farlo anche da dispositivo mobile, vi consigliamo vivamente di aggiornare l’ampli con l’ultima versione del Line 6 Updater da un computer desktop/laptop. Tutorial Video: Aggiornare un Ampli Spider V Relay-Ready e un Trasmettitore G10T Con un Computer Mac Tutorial Video: Aggiornare un Ampli Spider V Relay-Ready e un Trasmettitore G10T Con un Computer Windows I. Aggiornare il firmware di un Ampli Spider V Con un Computer Prima di tutto, (per utenti Windows) scaricate e installate i driver dello Spider V Andate su Line6.com e cliccate su [Support] Scegliete “Downloads” e selezionate nei tre menu a discesa di “Free Software Downloads” “Spider V 60”, “Line 6 Drivers” e “sistema operativo del vostro PC”. Cliccate [GO]. La pagina si aggiornerà con i driver Line 6 per lo Spider V. Cliccate [GET DOWNLOAD] per scaricare sul vostro computer l’installer del driver. Loggatevi con il vostro account gratuito Line 6 (o create un nuovo account). Cliccate [ACCEPT AND DOWNLOAD] (Accetta e Scarica) e seguite le istruzioni per salvare l’installer del driver. Quando l’installer è stato scaricato, per installarlo sul vostro computer fate doppio click su di esso e seguite le istruzioni. Poi, scaricate e installate Line 6 Updater per lo Spider V Andate su Line6.com e cliccate su [Support]. Scegliete “Downloads” e selezionate nei tre menu a discesa di “Free Software Downloads” “Spider V 30”, “Line 6 Updater” e “sistema operativo Mac o PC”. Cliccate [GO]. La pagina si aggiornerà con l’Updater Line 6 per lo Spider V. Cliccate [GET DOWNLOAD] per scaricare sul vostro computer il programma di aggiornamento (Updater). Cliccate [ACCEPT AND DOWNLOAD] (Accetta e Scarica) e seguite le istruzioni per salvare l’installer dell’Updater. Quando il programma è stato scaricato, per installarlo sul vostro computer fate doppio click su di esso e seguite le istruzioni. Infine, aggiornate l’ampli Spider V Collegate la porta USB dello Spider V al computer con un normale cavo USB. Spostate il selettore SELECT sulla porta USB contrassegnata con Mac/PC. Accendete l’ampli. Aprite l’applicazione Line 6 Updater e registratevi con il vostro Account Line 6. Cliccate sull’ampli Spider V. Cliccate il pulsante [Update] in alto vicino all’ultima versione del firmware. Per iniziare l’aggiornamento seguite le istruzioni. Durante l’aggiornamento non spegnete né scollegate lo Spider V o il computer. Verificate sull’LCD dello Spider V che l’aggiornamento sia completato. Al termine, l’ampli si riavvierà. Scollegate e ricollegare il cavo USB, poi ripetete il procedimento per il Trasmettitore G10T. Nota: Se l’aggiornamento non va a buon fine o l’ampli si blocca all’accensione, tenete premuti i pulsanti AMP e FX per entrare in modalità Update. Una volta in modalità Update, eseguite di nuovo la procedura di aggiornamento. II. Aggiornare il firmware del G10T con l’Ampli Spider V Assicuratevi che l’ampli Spider V sia ancora collegato al computer e che il computer sia collegato ad internet. Inserite completamente il G10T nel jack di ingresso dello Spider. Assicuratevi che il selettore SELECT sia ancora posizionato sulla porta USB contrassegnata “Mac/PC”. Accendete il vostro Ampli Spider, se è spento. Lanciate il programma Line 6 Updater. Eseguite il login al vostro Account Line 6. Cliccate su [Relay G10T]. Cliccate il pulsante [Update] vicino all’ultima versione del firmware. Per iniziare l’aggiornamento seguite le istruzioni. Importante: Durante l’aggiornamento non spegnete né scollegate lo Spider V o il computer. L’Updater indicherà che l’ampli si sta resettando, ma voi guardate lo schermo dell’ampli, che continuerà l’aggiornamento, finché al termine scriverà “Part 1 of 1 100% Updating Transmttr”. L’ampli si resetterà, terminando il procedimento di aggiornamento.
  22. Desplázate hacia abajo para ver las instrucciones en español. Faites défiler la page vers le bas pour trouver des instructions en français. Anweisungen auf Deutsch finden Sie weiter unten. Per le istruzioni in Italiano scorrete verso il basso. Updating Relay G10/G10S firmware from an internet-connected Mac or PC Video Tutorial: G10/G10S firmware update instructions for Windows users Video Tutorial: G10/G10S firmware update instructions for Mac users First, download the latest version of the Line 6 Updater for Relay G10/G10S: Go to www.Line6.com and click on "Support" Scroll down and select "Downloads" On the following page, set the three pulldown windows under "Free Software Downloads" to: [Relay G10 or Relay G10S], [Line 6 Updater], [your Mac or PC OS] Click "GO" The page will update with the latest Line 6 Updater version available. Click 'GET DOWNLOAD' to download the Updater program to your computer You will be prompted to either log in to your Line 6 User account or to create a new account Click on 'ACCEPT AND DOWNLOAD' and follow the on-screen instructions to save the Line 6 Updater installer file After the file has been completely downloaded, double-click on the downloaded file and follow the instructions to install it to your computer Mac Users: If you run into trouble with your Mac allowing you to install the download, please see this article. Next, update your Relay G10/G10S Receiver and Transmitter Insert the Transmitter all the way into the Receiver Connect the receiver’s USB port to your computer with the USB cable that was included in the box, or use a similar Micro-USB cable (Note: some Micro-USB cables only charge devices and do not pass data. Try multiple cables of you cannot get a connection) Run the Line 6 Updater program. Sign in to your Line 6 User Account. Click on “Relay G10/G10S Receiver” Click the “Update” button next to the latest firmware version. Follow the prompts to begin the update process. Important: Do not turn off or unplug your Relay receiver or computer during the update. After the update is complete, repeat the process for the Transmitter by disconnecting and reconnecting the USB cable, then clicking “Continue” in the Updater Please see this article if your computer does not detect your G10. Cómo actualizar el firmware del Relay G10/G10S Actualizar el firmware del Relay G10/G10S desde un Mac o PC conectado a Internet Tutorial en vídeo: Instrucciones de actualización del firmware del G10/G10S para usuarios de Windows Tutorial en vídeo: Instrucciones de actualización del firmware del G10/G10S para usuarios de Mac En primer lugar, descarga la última versión del actualizador de Line 6 para Relay G10/G10S: Visita www.Line6.com y haz clic en [Soporte]. Desplázate hacia abajo y selecciona “Downloads”. En la siguiente página, verás tres ventanas desplegables en “Free Software Downloads”; selecciona “Relay G10 o Relay G10S”, “Line 6 Updater”, “el sistema operativo de tu Mac o PC”. Haz clic en [GO]. La página se actualizará con la última versión de Line 6 Updater disponible. Haz clic en [GET DOWNLOAD] para descargar el programa del actualizador en tu ordenador. Se te pedirá que inicies sesión en tu cuenta de usuario de Line 6 o bien que crees una nueva cuenta. Haz clic en [ACCEPT AND DOWNLOAD] y sigue las instrucciones que aparecen en pantalla para guardar el archivo del instalador de Line 6 Updater. Una vez el archivo se haya descargado por completo, haz doble clic en el archivo descargado y sigue las instrucciones para instalarlo en tu ordenador. Usuarios de Mac: Si tienes problemas con tu Mac para instalar la descarga, por favor vea este artículo. A continuación, actualiza tu receptor y transmisor Relay G10/G10S Inserta totalmente el transmisor en el receptor Conecta el puerto USB del receptor a tu ordenador con el cable USB incluido en la caja o bien utiliza un cable Micro-USB similar (Nota: algunos cables Micro-USB solo permiten cargar dispositivos y no transmiten datos. Prueba con varios cables si no consigues conectarte) Ejecuta el programa Line 6 Updater. Inicia sesión en tu cuenta de usuario de Line 6. Haz clic en [Relay G10/G10S Receiver]. Haz clic en el botón [Update] situado junto a la última versión del firmware. Sigue las instrucciones para empezar el proceso de actualización. Importante: No desactives ni desconectes tu receptor Relay ni el ordenador durante la actualización. Una vez completada la actualización, repite el proceso para el transmisor desconectando y volviendo a conectar el cable USB; a continuación, haz clic en [Continue] en el Updater. Consulte este artículo si su computadora no detecta su G10. Mise à jour du système du Relay G10/G10S Mise à jour du système du Relay G10/G10S avec un Mac ou PC connecté à internet Tutoriel vidéo: Instructions pour la mise à jour du système du G10/G10S pour utilisateurs Windows Tutoriel vidéo: Instructions pour la mise à jour du système du G10/G10S pour utilisateurs Mac Téléchargez la version la plus récente de l’application Line 6 Updater pour Relay G10/G10S: Rendez-vous sur www.Line6.com et cliquez sur [Assistance]. Faites défiler la page vers le bas et sélectionnez «Downloads». A la page suivante, réglez les trois menus déroulants sous «Free Software Downloads» sur «Relay G10» ou «Relay G10S», «Line 6 Updater», «votre système Mac ou PC». Cliquez sur [GO]. La page affiche la version la plus récente de Line 6 Updater. Cliquez sur [GET DOWNLOAD] pour télécharger l’application de mise à jour sur votre ordinateur. Vous êtes invité(e) à vous connecter à votre compte utilisateur Line 6 gratuit ou à créer un compte. Cliquez sur [ACCEPT AND DOWNLOAD] et suivez les instructions pour sauvegarder le fichier installeur de l’appli Line 6 Updater. Une fois le fichier téléchargé, double-cliquez dessus et suivez les instructions pour l’installer sur votre ordinateur. Utilisateurs Mac: Si votre Mac ne vous autorise pas à installer l’appli téléchargée, lisez cet article. Mise à jour de votre récepteur et émetteur Relay G10/G10S Insérez l’émetteur à fond dans le récepteur. Reliez la prise USB du récepteur à l’ordinateur avec le câble USB fourni ou un câble micro-USB similaire. (Remarque: Certains câbles micro-USB se bornent à charger les dispositifs et ne transmettent pas de données. Essayez différents câbles si vous n’avez pas de connexion.) Lancez l’application Line 6 Updater. Identifiez-vous avec votre compte utilisateur Line 6. Cliquez sur [Relay G10/G10S Receiver]. Cliquez sur le bouton [Update] à côté de la version la plus récente du système. Suivez les instructions pour lancer la mise à jour. Important: N’éteignez pas et ne débranchez pas le récepteur Relay ou l’ordinateur durant la mise à jour. Après la mise à jour, recommencez la procédure pour l’émetteur en débranchant et rebranchant le câble USB, puis cliquez sur [Continue] dans l’Updater. Veuillez consulter cet article si votre ordinateur ne détecte pas votre G10. Aktualisieren der Relay G10/G10S-Firmware Aktualisieren der Relay G10/G10S-Firmware mit einem Mac bzw. PC mit Internetzugang Video-Tutorial: Anweisungen zum Aktualisieren der G10/G10S-Firmware (Windows) Video-Tutorial: Anweisungen zum Aktualisieren der G10/G10S-Firmware (Mac) Laden Sie sich die aktuelle “Line 6 Updater”-Version für den Relay G10/G10S herunter: Surfen Sie zu www.Line6.com und klicken Sie auf [Support]. Scrollen Sie nach unten und wählen Sie “Downloads”. Wählen Sie auf der nächsten Seite mit den drei Listenfenstern unter “Free Software Downloads” zunächst “Relay G10” oder “Relay G10S”, dann “Line 6 Updater” und Ihr Computer-Betriebssystem. Klicken Sie auf [GO]. Auf der jetzt erscheinenden Seite wird die aktuelle “Line 6 Updater”-Version ganz oben angezeigt. Klicken Sie auf [GET DOWNLOAD], um sich das Updater-Programm herunterzuladen. Loggen Sie sich in Ihr Line 6-Benutzerkonto ein (oder legen Sie sich ein Konto an). Klicken Sie auf [ACCEPT AND DOWNLOAD] und befolgen Sie die Hinweise zum Sichern des “Line 6 Updater”-Installationsprogramms. Nachdem die Datei komplett heruntergeladen wurde, doppelklicken Sie darauf und befolgen die Hinweise für die Installation auf Ihrem Computer. Mac-Anwender: Wenn Sie die heruntergeladene Datei nicht auf Ihrem Mac installieren dürfen, siehe diesen Beitrag. Aktualisieren des Relay G10/G10S-Empfängers und -Senders Schieben Sie den Sender komplett in den Empfänger. Verbinden Sie den USB-Port des Empfängers über das beiliegende (oder ein separat gekauftes) Micro-USB-Kabel mit dem Computer. (Anmerkung: Bestimmte Micro-USB-Kabel dienen nur zum Laden und übertragen keine Daten. Probieren Sie bei Bedarf mehrere Kabel aus.) Starten Sie “Line 6 Updater”. Loggen Sie sich in Ihr Line 6-Benutzerkonto ein. Klicken Sie auf [Relay G10/G10S Receiver]. Klicken Sie auf den [Update]-Button neben der aktuellen Firmware-Version. Befolgen Sie die Anweisungen, um die Aktualisierung zu starten. Wichtig: Schalten Sie den Relay-Empfänger bzw. Computer bei laufender Aktualisierung nicht aus und lösen Sie nie die Verbindung. Nach geglückter Aktualisierung muss der Vorgang für den Sender wiederholt werden. Lösen Sie die USB-Verbindung kurz und klicken Sie im “Updater” auf [Continue]. Bitte lesen Sie diesen Artikel, wenn Ihr Computer Ihr G10 nicht erkennt. Come aggiornare il firmware del Relay G10/G10S Aggiornare il firmware del Relay G10/G10S da un Mac o PC collegato ad internet Tutorial Video: Istruzioni per l’aggiornamento del firmware di G10/G10S per utenti Windows Tutorial Video: Istruzioni per l’aggiornamento del firmware di G10/G10S per utenti Mac Innanzitutto scaricate l’ultima versione dell’Updater Line 6 per Relay G10/G10S. Andate su www.Line6.com e cliccate su [Support]. Scorrete in basso e selezionate “Downloads”. Nella pagina seguente, in “Free Software Downloads” selezionate nei tre menu a discesa “Relay G10 o Relay G10S”, “Line 6 Updater” e “sistema operativo Mac o PC”. Cliccate [GO]. La pagina si aggiornerà con l’ultima versione disponibile di Line 6 Updater. Cliccate [GET DOWNLOAD] per scaricare sul vostro computer il programma di aggiornamento (Updater). Vi verrà chiesto di loggarvi con il vostro account Line 6 o di create un nuovo account. Cliccate [ACCEPT AND DOWNLOAD] (Accetta e Scarica) e seguite le istruzioni sullo schermo per salvare il file dell’installer di Line 6 Updater. Quando l’installer è stato completamente scaricato, per installarlo sul vostro computer fate doppio click sul file scaricato e seguite le istruzioni. Utenti Mac: Se avete dei problemi perché il vostro Mac non vi permette di istallare, leggete questo articolo. Poi, aggiornate il vostro Ricevitore e il Trasmettitore Relay G10/G10S. Inserite completamente il Trasmettitore nel Ricevitore. Collegate al vostro computer la porta USB del ricevitore con il cavo USB contenuto nella confezione o usate un cavo Micro-USB simile (Nota: alcuni cavi Micro-USB possono solo ricaricare i dispositivi e non passano i dati. Se non riuscite ad ottenere un collegamento provate più cavi) Lanciate il programma Line 6 Updater. Eseguite il login al vostro Account Line 6. Cliccate su [Relay G10/G10S Receiver]. Cliccate il pulsante [Update] vicino all’ultima versione del firmware. Per iniziare l’aggiornamento seguite le istruzioni. Importante: Durante l’aggiornamento non spegnete né scollegate il ricevitore Relay o il computer. Terminato l’aggiornamento, ripetete il procedimento per il Trasmettitore scollegando e ricollegando il cavo USB, poi nell’Updater cliccate [Continue]. Consulta questo articolo se il tuo computer non rileva il tuo G10.
  23. Hello, bought a brand new HX Stomp. It won't connect to my pc (Windows 7 x64). Problems found: - USB Audio Device has a driver problem. - HX Stomp doesn't have a driver. Are the driver available for download somewhere? None of the software provided, in the Downloads section of Line6's webpage, are able to "see" my HX Stomp.
  24. Thank you for purchasing a Spider V/Spider V MK II amp. To get the best performance from your new amp, please upload the latest firmware. You can upload in one of two ways connected to a mobile device or connected to a computer. We strongly suggest updating the amp from a desktop/laptop computer, even though it is possible to do so from a mobile device. It will take about 5 minutes to complete the upgrade. Please follow the instructions below. Updating firmware from a Mac or PC: First, download and install the Spider V drivers: Go to Line6.com and click on "Support" Select "Downloads" and set the three pulldown windows under "Free Software Downloads" to: [Spider V 60], [Line 6 Drivers], [your PC OS] Click "GO" The page will update with the Line 6 drivers for the Spider V. Click 'GET DOWNLOAD' to download the driver installer to your computer. Log in to your free Line 6 User account (or create a new account) Click on 'ACCEPT AND DOWNLOAD' and follow the instructions to save the driver installer When the installer has been downloaded, double-click on it and follow the instructions to install it in your computer. Next, download and install the Line 6 Updater for Spider V: Go to Line6.com and click on "Support" Select "Downloads" and set the three pulldown windows under"Free Software Downloads" to: [spider V 30], [Line 6 Updater], [your Mac or PC OS] Click "GO" The page will update with the Line 6 Updater for the Spider V. Click 'GET DOWNLOAD' to download the updater program to your computer. Click on 'ACCEPT AND DOWNLOAD' and follow the instructions to save the updater installer When the program has been downloaded, double-click on it and follow the instructions to install it in your computer. Finally, update your Spider V from your computer Connect the "MAC/PC/ANDROID" port to your computer with a USB cable Slide the "SELECT" switch to the USB port labeled Mac/PC. Turn on your Spider amp. Run the Line 6 Updater program. Sign in to your Line 6 User Account. Follow the instructions shown in the Line 6 Updater program to update to the latest firmware for your amp Note: If you experience a failed update or your amp locks up during boot up, you can hold down the Amp and FX buttons to enter Update Mode. Once it's in Update Mode, attempt the update procedure again. Updating firmware from an Android device: If you haven't already done so, create a Line6 User account: Go to Line6.com http://Line6.com> and click on "Sign In". Follow the instructions to create a free account. On your device, download the Spider Remote App from Google Play. Launch the Spider Remote application. Page through the slideshow, accept the terms and conditions, and then log into your Line 6 account. Connect your device to the appropriate USB connector on the back of the Spider V. Slide the "SELECT" switch to the USB port labeled "Mac/PC/Android". Turn on your Spider amp. Your Android device will present a dialog, which asks if you want to give Spider Remote permission to use your Spider Amp. Be sure to check the "Use by default for this USB device" checkbox, and then touch OK. Note: On some devices, this dialog may appear twice. If that occurs, just repeat this step. Spider Remote will automatically relaunch, and will provide instructions to upload the latest firmware for your amp. Updating firmware from an iOS device: If you haven't already done so, create a Line6 User account: Go to Line6.com http://Line6.com> and click on 'Sign In'. Follow the instructions to create a free account. On your device, download the Spider Remote App from the App Store. Connect your device to the appropriate USB connector on the back of the Spider V. Slide the "SELECT" switch to the USB port labeled "iPhone/iPod". Turn on your amp. Launch the Spider Remote application. Page through the slideshow, accept the terms and conditions, and then log into your Line 6 account. Follow the instructions to upload the latest firmware for your amp.
  25. Greetings, I stopped getting an input signal on my PODxt Pro. I tried various guitar cables, and I reinstalled the 3.02 firmware from the Line 6 Monkey. Nothing else is plugged into the unit other than the AC cable and the input cable. It's clearly not a setting; I can't even get a signal to use the tuner. Seems like a hardware issue, but here's how I've troubleshot this so far; perhaps I've missed something obvious along the way. First of all, it would seem that after some searching, that this issue is not unique to me. Also, for what it's worth, I had (for some reason) version 1.14 of the USB firmware on the unit, despite the fact that the current version was listed as 1.12 in the Monkey. Thinking that this might be the problem, I tried restoring the current version of the USB firmware back to version 1.12, so that they matched. No dice. Repeated power cycles do nothing, and the line level input on the back isn't getting any input signal either. Sending a clean guitar signal through USB doesn't work either, so it obviously isn't getting any signal at the front end. The signal light on the front remains perpetually dark. I have all model packs installed, and the unit has been sitting in a climate controlled rack in a studio, so it is in mint condition. I am at a loss, and am not sure what to do, as I rely on this in my studio. Another follow-up question... Since I rolled back the USB firmware to 1.12, there doesn't now seem to be a way to get it back to 1.14. Most reports I see say that 1.14 is the latest version of the USB firmware, yet the Line 6 Monkey is telling me that 1.12 is the latest. Was there an issue discovered with version 1.14 of the USB firmware such that it was removed from the update servers? I also ran the entire update process again from another computer with a different USB cable. Same deal. Another thing to note is that while the device is fully recognized through the OS, and the MIDI functionality seems to be fine, the audio interface element of the PODxt Pro is not functioning properly. The device is recognized in the Sound System Preference (and the Audio/MIDI Setup) but sound will not come out of it for regular computer sound output (like iTunes, for example.) In addition to this, I just noticed a slight but audible buzzing/hum sound inconsistently coming from the unit, which sounds similar to an alternating current's 60 Hz hum sometimes caused by EMI or a ground loop. I've never noticed this until right now. A power cycle of the unit lessened it to some degree, but it's still there faintly, which obviously causes further concern. Has anyone else with a PODxt Pro experienced anything like this? I'm sure the answer is what I don't want to hear: that I'll need to take it to a service center. Thanks in advance, Jeff
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