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Found 134 results

  1. kazoue911

    Helix USB stability

    Hi all, Just did the firmware update on my helix LT (2.70) and It now seems to have a stability issue when using Helix as an audio interface. Every half hour or so, the usb seems to disconnect for about a second or so and switchs back to the inboard sound card of the PC. It then reconnects as quickly as it has quit and works fine for another half hour approx. I was wondering if anyone had had this problem too? Helix is the only device connected via USB and if I don't use it as an interface (say I only use the midi over usb fuction) It works fine... I don't reject the PC being a possible cause for this problem but it didn't behave that way prior to update... Thanks
  2. bardage

    Helix update killed it

    So, I´ve seen plenty of posts here of people having a "dead helix" after trying to update it, so I guess it just was my turn. I recently realized that I´ve never updated the firmware in my helix, and was gona do that. In the updating process I suddenly just got an error in the line 6 updater, telling me to restart the helix and try again. But it doesnt seem like anything helps. The helix is just flashing on the led screen between the helix logo, and the helix rack logo, for some reason. I have a Helix floor so thats kind of weird. I did go through the checklist that is provided in the line 6 updater as well. After searching through forums on the internet, i´m apparently not the only one who has had this problem. I tried all the hotkey commands on start up, while holding down buttons, and none of them seem to help either. Only when i try to start it up in safe mode, the screen is not flashing, and there is no logo there. Anyway, would love to get some help.
  3. Hi, I tried to update the firmware of FBV3 from 1.00.00 to 1.01.00 using Line 6 Updater. However, Line 6 Updater crashed after around 15 minutes and now FBV does not work anymore. It does not power up at all, neither when connected to Firehawk 1500, nor when connected to my notebook via USB. Has anyone else witnessed a similar situation? Any advice? Should I return it for servicing? I have raised a support ticket with Line 6 and am waiting for their response. Best regards. Paweł Szewczyk
  4. Line6Tony

    Latest Helix Firmware/Software (2.70)

    2.70 (Oct 2018) "The Marketplace Update" New Features (Firmware 2.70) Marketplace support—Marketplace is a new online destination that lets users purchase presets and impulse responses created by select third-party content gurus. From the lower left-hand corner of HX Edit, click "My Account" and then choose "Get More Presets..." or "Get More IRs..." Three New Tuner Types—From the Tuner page, turn the Type knob to choose between "Fine" (color-changing needle tuner with fine tuning bar), "Coarse" (color-changing needle tuner with no fine tuning bar), and "Strobe". SEE IMPORTANT KNOWN ISSUE BELOW* New Features (Helix Native 1.70) Marketplace support—Marketplace is a new online destination that lets users purchase presets and impulse responses created by select third-party content gurus. From the lower left-hand corner Helix Native, click "My Account" and then choose "Get More Presets..." or "Get More IRs..." New Features (HX Edit 2.70) Support for HX Stomp Marketplace support—Marketplace is a new online destination that lets users purchase presets and impulse responses created by select third-party content gurus. From the lower left-hand corner of HX Edit, click "My Account" and then choose "Get More Presets..." or "Get More IRs..." Multi-device support—HX Edit now opens a new window when multiple Helix or HX boxes are connected. For example, if you have Helix Floor and your bass player has HX Stomp, you can now connect both and quickly and easily copy and paste individual blocks back and forth. Windows can also be manually opened and closed from the Devices pull-down menu Improvements The tuner now accurately tunes notes down to 21.83 Hz (low F) for 5-string basses HX Stomp only—Shortcut: If HX Stomp is in Preset or Snapshot mode, or FS3 in Stomp and Scroll mode has been assigned to something other than TAP/TUNER, you can now press ACTION and PAGE> together to open the Tuner screen HX Stomp only—Shortcut: Press ACTION and <PAGE together to quickly toggle the Global Settings > Preferences > Snapshot Edits value Bug Fixes Helix Floor, Rack, LT only—A couple of amp models (including Cali Texas Ch 2) have their polarity reversed. When combined with another amp in parallel, this could cause phase cancellation — FIXED Helix Floor, Rack, LT only—Amp > Cali Texas Ch 1 could gradually decrease in level when Mid and/or Bass parameters are set to 0.0 — FIXED Helix Floor, Rack, LT only—Delay models with two Time parameters could sometimes reset note divisions when changing snapshots — FIXED HX Effects only—Clearing or cutting a block on Path B from HX Edit could sometimes HX Effects to freeze when in stomp footswitch mode — FIXED HX Effects only—Switching from a preset with a Split > Crossover block to a preset with a Split > A/B block could sometimes cause HX Effects to freeze — FIXED HX Effects only—When EXP Position is set to Global, the expression pedal's position could not be recalled immediately after switching presets, which could cause undesired signals to pass through — FIXED HX Effects only—In rare cases, exiting the Tuner could sometimes slightly adjust signal level and tone — FIXED HX Effects only—When connecting both left and right inputs, exiting the tuner could sometimes cause the right side of certain effects blocks to not be heard HX Effects only—In very rare cases, engaging a certain combination of footswitches while connected to HX Edit and then power cycling HX Effects could clear certain blocks — FIXED HX Effects only—From HX Edit, copying and pasting an Output block over itself could sometimes paste Mixer parameters — FIXED HX Effects only—Switching Global Settings > MIDI/Tempo > Tempo Select values while transmitting MIDI clock could sometimes result in sending incorrect tempi — FIXED HX Effects only—After resetting Global Settings, Tap Tempo could become unresponsive while receiving MIDI Clock — FIXED HX Effects only—HX Edit would not reflect the Looper > 1 Switch Looper's bypass status — FIXED HX Effects only—Mixer parameter values could inadvertently be copied into new empty presets — FIXED HX Effects only—Quickly changing snapshots from HX Edit could sometimes cause hardware and software to disconnect — FIXED Known Issues *IMPORTANT: The three new tuner types only appear for those registered users who didn't complain incessantly about Helix's previous tuner on social media. For those who did complain (AND WE KNOW WHO YOU ARE), the new tuner will be unlocked once you perform ONE of the following: Post a photo of yourself on the Helix Facebook Group with the "><" logo written on your forehead in black Sharpie (washable magic marker is acceptable). The admins have been given the authority to unlock units with flagged serial numbers; assuming business hours, please allow 1-2 hours for the new tuner page to be unlocked (NOTE: You may have to restart Helix/HX for the new tuner page to appear) Post a meme of Arnold Schwarzenegger from Kindergarten Cop yelling "IT'S NOT A TUNAAHH!" on either the Line 6 Helix—or—The Gear Page > Digital and Modeling Gear forum. Be sure to use the proper Impact font. Memes will not be judged for their artistic merit, although the spelling must be correct. Again, admins have been given the authority to unlock units with flagged serial numbers If you'd prefer to participate silently, you may instead manually rename 47 presets "Patience is Key" (NOTE: Will not work from HX Edit; nor can you just copy one "Patience is Key" preset into 46 additional locations. You must manually rename each one. Once all 47 presets have been named correctly, the inspector [or FS5 on HX Effects] will read "Tuners unlocked!") HX Effects only—When Tuner Type is set to "Strobe" and your string is waaay out of tune, the graphic tuner nodes may appear a bit glitchy HX Effects only—In rare cases, moving an Impulse Response block from Path A to Path B can cause a second IR block to reset its impulse selection Importing bundles containing Marketplace assets can take notably longer When manually engaging a rebuild presets command (holding FS1+2 or FS2+3), Helix can appear to freeze even though it doesn't. Wait 15-20 seconds for the rebuild to complete and all is well Loading a Distortion > Kinky Boost block can sometimes result in an audible thump Wait, are you serious about the sharpie forehead, Schwarzenegger meme, and renaming 47 presets thing? No. This is why you always read the entire release notes
  5. I don't spend too much time on the forums so I'm not exactly sure where people go to share things like 'wish lists' for possible added fx models in future firmware updates.....so I thought I'd add one here! I just watched a presenter demo the Mobius (from Strymon) and I LOVED the 'Destroyer' setting!! It lets you tear apart the regular, pristine signal at your selected bit rate, also lets you dial in or out some 'crackle', and then you've got a tone that sounds exactly like it's coming out of an old vinyl record player!!! I don't know why but lately I've been digging all those lo-fi type effects for some reason. I love the contrast they can give to all the great, clear tones you can get out of the Helix....doing something like that can really wake the audience up! Of course, I'm fairly new to the Helix so maybe there's already something in there like that so maybe someone can point me in the right direction, but if not, that might be a cool model to add in a future firmware update. Keep up the great work Line 6!!!!
  6. Yesterday i tried to update firmware on my DT25 but without success. First I tried with cheap ebay midi coverter but with no succes. Today I bought M-Audio Uno but again with no succes :( I just followed steps from user manual. I even tried powering in safe mode but again same problem. Every time I get this message Code 8000000A error. My operating system is Windows 7 64-bit. I tried same thing on different notebook with Windows XP but again I get same error message. Anybody knows what is going on?
  7. Hoping someone can assist on this. I tried updating the firmware on my Amplifi 30 the other day. It appeared to succeed but afterwards, the amp now emits a loud screeching hum which cannot be controlled by the volume, and with no instrument plugged in. Any controls on the app does not affect the sound. Scrolling the tone bank does not affect the sound. Nothing affects the sound - except when I plug in a headphone to cut the speaker output. But then it is in the headphone! Has this thing been bricked? Anyone else have this type of problem? Thanks in advance. Pcho73
  8. I am trying to update my JTV 89 F using my Helix as the interface through line 6 monkey. I have both the line 6 cable and the quarter inch jack connected to the guitar. Every time I try to update the firmware from 2.21 to 2.23 I am getting the following 2 errors (screenshot attached). Can anyone help on how I can get over this issue? ryi
  9. Requesting for earlier Pocked Pod 1.0 firmware ppf file. Can't revert back to it and download section doesn't have it.
  10. gunpointmetal

    Is this it?

    So is it officially done as far as development goes? Are we stuck with a compressor after all drive/amp blocks? Are we stuck with completely disabling iTunes in the app if we don't want to have the first track blast out of our headphones when we start up the app? are we stuck having to log into the App every other time we open it? this thing is soooooo close to being a worthy live backup device, but as of right now its pretty much only good for home jamming (which it is very good for), but it seems a few minor tweaks could really improve things.
  11. MacBook Pro (Retina, 15-inch, Mid 2015) Processor: 2.5 GHz Intel Core i7 Memory: 16GB 1600 MHz DDR3 OS X HighSierra 10.13.5 TonePort KB37 Driver 7.6.7 Flash Memory 1.03 Line6 Monkey 1.77 Since my KB37 doesn't send midi data like modulation wheel or stop, play, record... etc. I tried to re-install flash memory of 1.03 many times but doesn't work. And shows this message: ----- Update failed. (Code 80007204) Hardware device failed to enter update mode. ----- Plz give me a solution. Thanks.
  12. OR do you think they are saving the goodies for one giant update around NAMM? I know some get grilled for asking questions like these, but it's been almost 3 months sine the last update. So I think it's a fair curiosity. I personally would like to see, more than anything, some signal metering input/output & at least a clip indicator on each block in the chain. That is definitely my number 1! Plenty of Ideascale submissions on this. Next in the list would be the expansion of HX reverbs. I think the last update fixed the mono versions wet not being wet enough issue. But I am not sure on that, as I am still on 2.50. I would also love to see more parameters in the HX cabs. Specifically off axis mic positioning. That would be really cool. As far as Amps, I would say the XTC, and more Engl. Other than that I would want more Line6 originals. I realize that the next update will not include all of this. Though hopefully some of this will be, especially my #1. What do you guys think? What would you like to see?
  13. I just received my amplifi 75. Tried updating over bluetooth and update failed. But I cannot factory reset the amplifier, I powered down the amp, pressed down the Master volume button and tone button. Nothing happened. I powered it down again and did the same thing for a minute nothing happened. I even kept pressing them for 5 minutes and nothing happened! Is there a way around this is there something wrong I'm doing??
  14. Updating Your Handheld Microphone THH12 https://www.youtube.com/watch?v=NZ-WASwdj04 Updating Your Handheld Microphone THH06 https://www.youtube.com/watch?v=GGc7v5y9b48
  15. MarkJarvis

    Recorded live with Helix and Variax!

    Hi Everyone..been awhile since I posted ...here is SuMo (supermassivemomentum) newest live session. Recorded live over the internet from remote locations, Mastered at 96k. Experimental progressive improvisation, lots of guitar and bass craziness..heavy, grooving.. I use HELIX (2.54) and Variax.....powerful ! have a listen! Comments welcome https://hearthis.at/joejeffries/sumo-2018-5-11/
  16. Hello I'm new in POD forum and I have some doubts about POD 2.0 software and connections. I have POD 2.0 I d' like to ask to to know what are the firmware version (attached photo). If the its the old one have any archive I can found the newest, ans for update the firmware it is by MIDI ports with interface. For connect the POD into PC I need a MIDI -USB interface right?! Thanks
  17. Q: What are the presets on the Pocket POD? A: The PDF document attached at the bottom of this FAQ lists all of the Pocket POD presets from 1A to 31D. Q: What is the warranty on my Pocket POD? A: The warranty on the Pocket POD is 90 days from the date of purchase. Q: Can I purchase model packs for my Pocket POD? A: No, Line 6 model packs are only available for our Guitarport, Toneport, POD Studio and POD xt family devices. Q: How do I reset my Pocket POD back to factory presets? A: To reset your Pocket POD back to its factory settings, hold the save button and 4-way arrow key up while plugging a cable into the instrument input to power the unit on. The unit will prompt for a factory reset, press save to initiate the factory reset. Q: Can I connect the Pocket POD directly to a P.A. system? A: Yes. You can run a 3.5 mm (1/8")cable directly into a PA. Pocket POD also has one unbalanced 1/4" output that can be connected through a DI box directly into a PA system. Q: Is there editing software available for my Pocket POD? A: Yes. You can download a software editor called Vyzex which was specifically designed to work with Pocket POD, from our software page.http://www.line6.com/software/ Q: Which tones from customtone.com work with the Pocket POD? A: The POD 2.0, POD Pro, Floor POD Plus, and Pocket POD tones are all compatable with the Pocket POD. These tones can be downloaded and installed to your Pocket POD with theVyzex editing software. See the following link to get to Customtone: Customtone Q: What power supply works with Pocket POD? A: The Line 6 DC-1/2/1G power supply (purchased separately from your local dealer) is the supported power supply for the Pocket POD. See the following link for more information:Power Supply and Amp Power F.A.Q. Q: Is the Pocket POD compatible with any Line 6 or standard MIDI controller? A: No, the Pocket POD is not compatible with any Line 6 or standard MIDI foot controller, as it lacks the CAT 5 or MIDI jacks necessary to connect a controller. Q: My Pocket POD is not powering up? 1) The POD was designed to work with standard (mono) 1/4" cables when the cable is inserted into the "input" jack. Check to make sure you are not plugging a TRS cable into your Pocket POD. 2) Check to ensure that batteries are inserted correctly and the springs are lining up. 3) Try using a supported power supply to see if the unit will power. If the unit powers up with an adaptor, try changing the batteries. Q: My Pocket POD reboots when changing power source while connected via USB? A: Changing the power source of your Pocket POD while connected via USB will cause the unit to reboot and its Class Compliant driver to drop its MIDI ports. It is not recommended you change your Pocket POD power source while connected via USB. Q: Where can I get Vyzex software support? A: Line 6 did not develop the Vyzex editor, but you can receive help directly from the manufacturer at the Vyzor support forum.Line 6 Vyzor Support Forum Q: Why is cabinet tuning not working? A: This bug was fixed in the 1.01 Pocket POD update. Please see the instructions on how to update your Pocket POD below. Q: Why do delay changes not call up model default tap tempo? A: This bug was fixed in the 1.01 Pocket POD update. Please see the instructions on how to update your Pocket POD below. Q: Where can I register my Pocket POD? A: You can register your Pocket POD by logging on to www.line6.com. Once logged on, go to the My Account section of the site and then click on the Registered Gear link off to the left hand side. Q: Where is the serial number on my Pocket POD? A: The serial number of your Pocket POD can be found inside the battery-housing compartment behind the top right battery. Q: How do I update the flash memory on my Pocket POD?A: Connect your PocketPod Via USB to your computer, then run the Line 6 Monkey application. If your software is out of date (or you want to reflash for trouble shooting purposes), you will want to update using the following directions. 1) Select the "flash memory" to highlight (in blue), then select "update selection". 2) If Monkey asks you to register your gear, you can select "remind me later". 3) Select "I Accept" for the software agreement and select "continue". 4) Follow the directions, then select "OK" 5) Select "yes" to continue. 6) Wait for the flash memory to update and be installed. 7) Turn your Pocket POD Off, then on, then select "OK". 8) When your unit has been successfully updated Line 6 Monkey will look like this: Q: My update stopped in the middle of the process? A: During the Pocket POD update using the Line 6 Monkey software on a Windows Vista (32-bit and 64-bit) machine, the update may stop and will not continue. This may occur on certain USB ports. This issue can be verified if the progress bar stops partway through the update. Note: If the update does stop, the system will not respond to requests to shutdown the computer, even after force quitting monkey. After disconnecting the Pocket POD, the system can be shutdown. The Pocket POD remains in boot mode after this occurs. Reconnecting to Monkey and re-installing the firmware update does recover the Pocket POD. Please make sure to test the Pocket POD on every USB port on your computer while troubleshooting this issue. Completely remove any USB hubs, even if not in use. PocketPOD Presets.pdf
  18. I'm experiencing two issues in 2.53 that I'm pretty sure are NOT in my head: Issue experienced while programming presets with H9 being controlled via Helix MIDI for program changes, etc. - At times when switching between snapshots, all Distortion blocks will be turned on, when - previously on that Snapshot, specific Distortion blocks had been assigned/selected - MIDI Program Change messages being sent by Instant Commands on Snapshots are being changed/re-assigned. Most recent time it happened was when I was setting up a new Snapshot to send PC Instant command to select preset on the H9. Where, previously - Snapshots had been setup to send: Snapshot 1: PC 0 Snapshot 2: PC 0 Snapshot 3: PC 1 Snapshot 4: PC 2 After the new Snapshot (6) add been setup to send PC 9; all other Snapshots were now setup to send PC 1
  19. jbmakesnoise

    G70 Update Error

    G70 will not update. Progress bar never gets beyond 80%, sometimes it times out with an error at 0% and everything in between. "Firmware Update Failed An error has ocurred. Please try again." Done this probably 50 times, downloaded the update locally and tried updating from there. No luck, no help. Any ideas?
  20. Line6Tony

    How To Update the Spider V Amp

    Thank you for purchasing a Spider V. To get the best performance from your new amp, please upload the latest firmware. You can upload in one of two ways connected to a mobile device or connected to a computer. It will take about 5 minutes to complete the upgrade. Please follow the instructions below: Updating firmware from an Android device: If you haven't already done so, create a Line6 User account: Go to Line6.com http://Line6.com> and click on "Sign In". Follow the instructions to create a free account. On your device, download the Spider Remote App from Google Play. Launch the Spider Remote application. Page through the slideshow, accept the terms and conditions, and then log into your Line 6 account. Connect your device to the appropriate USB connector on the back of the Spider V. Slide the "SELECT" switch to the USB port labeled "Mac/PC/Android". Turn on your Spider amp. Your Android device will present a dialog, which asks if you want to give Spider Remote permission to use your Spider Amp. Be sure to check the "Use by default for this USB device" checkbox, and then touch OK. Note: On some devices, this dialog may appear twice. If that occurs, just repeat this step. Spider Remote will automatically relaunch, and will provide instructions to upload the latest firmware for your amp. Updating firmware from an iOS device: If you haven't already done so, create a Line6 User account: Go to Line6.com http://Line6.com> and click on 'Sign In'. Follow the instructions to create a free account. On your device, download the Spider Remote App from the App Store. Connect your device to the appropriate USB connector on the back of the Spider V. Slide the "SELECT" switch to the USB port labeled "iPhone/iPod". Turn on your amp. Launch the Spider Remote application. Page through the slideshow, accept the terms and conditions, and then log into your Line 6 account. Follow the instructions to upload the latest firmware for your amp. Updating firmware from a Mac or PC: First, download the Line 6 Updater for Spider V: Go to Line6.com and click on "Support" Select "Downloads" and set the three pulldown windows under"Free Software Downloads" to: [spider V 30], [Line 6 Updater], [your Mac or PC OS] Click "GO" The page will update with the Line 6 Updater for the Spider V. Click 'GET DOWNLOAD' to download the updater program to your computer. Log in to your free Line 6 User account (or create a new account) Click on 'ACCEPT AND DOWNLOAD' and follow the instructions to save the program When the program has been downloaded, double-click on it and follow the instructions to install it in your computer. Next, update your Spider V from your computer Connect the "MAC/PC/ANDROID" port to your computer with a USB cable Slide the "SELECT" switch to the USB port labeled Mac/PC. Turn on your Spider amp. Run the Line 6 Updater program. Sign in to your Line 6 User Account. Follow the instructions to update the latest firmware for your amp Note: If you experience a failed update or your amp locks up during boot up, you can hold down the Amp and FX buttons to enter Update Mode. Once it's in Update Mode, attempt the update procedure again.
  21. Support video tutorials expanding on what is covered in the two KB Documents: How to Update the XD-V7x via USB & Device Positioning for Updating XD-V7x Transmitters and Receivers 1. Updating the XD-V75 Receiver (View this video FIRST before the following target device video!) 2. Updating the XD-V70 Receiver (all other Line 6 receivers with 1/4" to 1/4" stereo/TRS connections can use this example)
  22. As Spider V Firmware 1.05 Release Notes promises: "New Global setting: "Phones Mode" switches the headphone output between normal operation (Phone) and stereo line out (Line) for connecting to a mixer or audio interface without muting the speakers. In Line out mode, the headphone output is not affected by the position of the master volume, nor the presence of a cable inserted into the Phones jack. This is primarily for use on a Spider V that does not include XLR outputs."I upgraded firmware on my Spider V 60, but this does not work for me, mode "line" mutes speakers.
  23. MarkJarvis

    Recorded live with Helix, FW 2.50

    Hello All!, first session of 2018! Using Variax and Helix listen to SuMo *(SuperMassiveMomentum) perform live over the internet from California, Colorado and Canada ..all in real time!. SuMo is three veteran musicians playing unscripted improvised progressive music...heavy, grooving, shredding...its all here!. Listen the the master at 96k!. Comments welcome. Tech: I used some of the new reverb's in this recording (spotlight my favorite) Follow us on our adventure https://www.facebook.com/SupermassiveMomentum/ https://hearthis.at/joejeffries/sumo-2018-3-16/
  24. Can anyone tell me the difference between flash memory and firmware? Line6 Monkey tells me that my jtv89 has 2.21 flash memory and 1.03 Firmware. I think the flash is current for my jtv89, but can't find out what the newest firmware is supposed to be. Thanks
  25. I highly recommend everyone do this periodically/now but particularly before and after updating firmware, and making backups for firmware updates. Go into the Editor's 'Help/About' section (upper left hand corner of the Editor) and confirm that your Editor version is the same as the firmware version indicated below it in the Editor screen. Do not update your firmware until you have backups from a version of the Editor that matches your current firmware. The Editor version should also match the firmware version that comes up when you first start your Helix. This may seem unnecessary but I think some will be surprised to find that their Editor version does not match their firmware version, even though they executed all the right steps (or didn't ;) ) during upgrading. Sometimes the Helix software must be uninstalled first and reinstalled to get the software to install properly or get rid of stale registry entries or links. You may be using an older mismatched version of the Editor and not even realize it. Especially in cases where the difference between the Editor versions is subtle as in the change between 2.10 and 2.11. Having a version of the Editor that does not match your current firmware can cause problems with your loads from backups in future firmware versions as well as a number of random issues with using the Editor. I wager some users will be surprised to find that their firmware and Editor versions are not the same after doing this check. Update: The HX Edit version that matches your firmware version are not always the same. For example, currently HX Edit 2.52 is matched with firmware 2.53.
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