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  1. Good morning, I hope you are well. I wanted to comment on what happened to my UX2, it was working and the lights went out and it stopped working. There was no surge, nothing abnormal happened. Any ideas? It's not detected by the operating system. Is there a way to revive it via USB or something similar or it definitely died. If the same thing happened to anyone, it would be helpful. Thank you very much.
  2. Here are some recovery steps if the update fails when using HX Edit, or Line 6 Updater on your system. Make sure your laptop is connected to power, or be sure to check your USB cable connections. If you're on a desktop system, we recommend connecting to the rear USB ports near the power source. 1) Download and install the latest version of HX Edit BEFORE you run the update. If you're on a Windows computer, it may be helpful to restart after the installation. https://line6.com/software/ 2) Put your Helix into update mode, by pressing and holding buttons 6 and 12 while you power on the Helix. For the HX Stomp, press and hold down the RIGHT page button while power on the device. (You may get a blank screen that is white, or black - this is normal for the HX Stomp) 3) Then use the Line 6 Updater (NOT HX Edit) to run the latest firmware update again. Make sure only the Line 6 Updater is running during the update, close all other recording applications. (If the Helix is in update mode, it should show up on the screen when updater is open after you sign-in. If the Helix doesn’t appear, try re-booting the Helix normally, you should also try different USB ports on your Mac or PC). For further info on the update, please check out this page: https://line6.com/support/page/kb/effects-controllers/helix/helix-350-release-notes-r1003/
  3. Hi, all, I heard buzz about the new Mk II firmware update for older Spider V models and thought I'd give it a chance with my Spider V 20. I couldn't find any downloads for this firmware update under the Spider V 20 category, which should have discouraged me from proceeding. However, a different thread showed the firmware update listed under the Spider V 240HC. Assuming the download listings were just quirky, I decided to download that update and install it via the Line 6 Updater. I had to manually select the file for the updater to install it. The updater didn't complain, just installed the firmware and restarted my amp. However, the update seems to have broken my amp--when I turn it on, it crackles a few times, and all three FX buttons are orange. Neither my Spider V Remote nor my Line 6 Updater software will recognize that the amp is plugged into my machine. I have tried two methods of factory resetting that I could find online: 1. Hold down all three FX button and press Save. 2. Hold down FX2 and FX3 and press Save. Neither method worked. Have I bricked my amp? If not, is there some info about resetting it that I'm missing?
  4. In some cases when docking G10TII in a receiver for firmware update, the transmitter LED may briefly indicate green before changing to flashing red. This is normal. If the transmitter is docked in the receiver device, and the receiver is powered off or power is disconnected (e.g., connected power strip is turned off), the transmitter will enter sleep mode after 4 minutes. When the receiver is powered on again, the transmitter must be un-docked and re-docked before charging will resume. Powering a G10 receiver or G10S receiver from the USB port of a Mac or PC is not supported (this may or may not work, but cannot be guaranteed as it depends on the amount of current available from the computer). If POD Go Wireless is connected to a Mac or PC with the Line 6 Updater app open, and a G10T or G10TII transmitter is docked in the POD Go Wireless, it may take several seconds before the transmitter appears within the Line 6 Updater window. For users of the original G10T transmitter only, the G10S receiver’s battery LED segment will now indicate a solid red LED for the low battery state, without flashing. Each time the G10TII transmitter on the 2.05.0 firmware is docked in a receiver device, the G10TII LED will flash red for 3 minutes while the device’s battery data is read. This will occur even if the G10TII is already at or near a full charge (after that 3 minutes, a transmitter that is at or near a full charge would change to flashing green and eventually to solid green, depending on its charge level).
  5. Hello - I followed the instructions in Line6 website to upgrade but my computer crashed during the upgrade process. Now my Helix floor displays "Boot Failure. Entered Update Mode!" with :-3 error code on the top left corner. Should I send the unit back? I was planning on playing with it all weekend and now I am screwed. It seems the update progress was about 50% when the computer crashed. I tried uploading pictures here but does not work, will try to reply with pictures. Thanks for your help.
  6. Desde hace tiempo quiero actualizar mi spider v 30 a la version 2.0, pero la ultima actualizacion que me sale es la 1.05 y he visto muchos videos en youtube en donde si les permite actualizar a la version 2.0 del mismo amplificador que yo tengo. Incluso tengo la ultima version de los drivers, ya no se que hacer ayuda por favor
  7. Hello everyone, Bizzare issue here, I've just updated the firmware from version 2.8 to 3.01. After a reboot on my imac el capitain 10.11.6. HX Edit doesn't see my device at all. It doesn't show up in my device list. the helix floor has lost complete communication with my mac. I've tried uninstalling all of the drivers and reinstalling them as well as older drivers to no avail. I've tried a global reset hoping that it might reset the firmware, but the reset doesn't bring back the firmware to Version 1. I also have a PC that I tried troubleshooting from with no avail as well. P.S I did check all of my cables. Some help would be very much appreciated!!
  8. I've had my Helix for a short while and am loving the sound! But I find myself missing a few of the effect models from my old HD 500. Anybody else feel this way? So, I thought I'd ask; what models do you wish they would add in upcoming fimware updates (hopefully they look over these things)? I'm wishing they would put the boost/comp back; I'm just not getting the push out of the teletronix....and I wish they would put the Memory Man analog mod/delay on that they had on the hd500....the Line 6 version sounds like a flanger to me. So, if the DID look at these forums, and you COULD tell them what you wanted.....what would it be?
  9. Q: What are the presets on the Pocket POD? A: The PDF document attached at the bottom of this FAQ lists all of the Pocket POD presets from 1A to 31D. Q: What is the warranty on my Pocket POD? A: The warranty on the Pocket POD is 90 days from the date of purchase. Q: Can I purchase model packs for my Pocket POD? A: No, Line 6 model packs are only available for our Guitarport, Toneport, POD Studio and POD xt family devices. Q: How do I reset my Pocket POD back to factory presets? A: To reset your Pocket POD back to its factory settings, hold the save button and 4-way arrow key up while plugging a cable into the instrument input to power the unit on. The unit will prompt for a factory reset, press save to initiate the factory reset. Q: Can I connect the Pocket POD directly to a P.A. system? A: Yes. You can run a 3.5 mm (1/8")cable directly into a PA. Pocket POD also has one unbalanced 1/4" output that can be connected through a DI box directly into a PA system. Q: Is there editing software available for my Pocket POD? A: Yes. You can download a software editor called Vyzex which was specifically designed to work with Pocket POD, from our software page http://www.line6.com/software/. Please note that this software is no longer supported by Vyzex or Line 6. Q: Which tones from customtone.com work with the Pocket POD? A: The POD 2.0, POD Pro, Floor POD Plus, and Pocket POD tones are all compatable with the Pocket POD. These tones can be downloaded and installed to your Pocket POD with the Vyzex editing software. See the following link to get to Customtone: Customtone Q: What power supply works with Pocket POD? A: The Line 6 DC-1/2/1G power supply (purchased separately from your local dealer) is the supported power supply for the Pocket POD. See the following link for more information: Power Supply and Amp Power F.A.Q. Q: Is the Pocket POD compatible with any Line 6 or standard MIDI controller? A: No, the Pocket POD is not compatible with any Line 6 or standard MIDI foot controller, as it lacks the CAT 5 or MIDI jacks necessary to connect a controller. Q: My Pocket POD is not powering up? 1) The POD was designed to work with standard (mono) 1/4" cables when the cable is inserted into the "input" jack. Check to make sure you are not plugging a TRS cable into your Pocket POD. 2) Check to ensure that batteries are inserted correctly and the springs are lining up. 3) Try using a supported power supply to see if the unit will power. If the unit powers up with an adaptor, try changing the batteries. Q: My Pocket POD reboots when changing power source while connected via USB? A: Changing the power source of your Pocket POD while connected via USB will cause the unit to reboot and its Class Compliant driver to drop its MIDI ports. It is not recommended you change your Pocket POD power source while connected via USB. Q: Where can I get Vyzex software support? A: Please note that this software is no longer supported by Vyzex or Line 6. Q: Why is cabinet tuning not working? A: This bug was fixed in the 1.01 Pocket POD update. Please see the instructions on how to update your Pocket POD below. Q: Why do delay changes not call up model default tap tempo? A: This bug was fixed in the 1.01 Pocket POD update. Please see the instructions on how to update your Pocket POD below. Q: Where can I register my Pocket POD? A: You can register your Pocket POD by logging on to www.line6.com. Once logged on, go to the My Account section of the site and then click on the Registered Gear link off to the left hand side. Q: Where is the serial number on my Pocket POD? A: The serial number of your Pocket POD can be found inside the battery-housing compartment behind the top right battery. Q: How do I update the flash memory on my Pocket POD? A: Connect your PocketPod Via USB to your computer, then run the Line 6 Monkey application. If your software is out of date (or you want to reflash for trouble shooting purposes), you will want to update using the following directions. 1) Select the "flash memory" to highlight (in blue), then select "update selection". 2) If Monkey asks you to register your gear, you can select "remind me later". 3) Select "I Accept" for the software agreement and select "continue". 4) Follow the directions, then select "OK" 5) Select "yes" to continue. 6) Wait for the flash memory to update and be installed. 7) Turn your Pocket POD Off, then on, then select "OK". Q: My update stopped in the middle of the process? A: During the Pocket POD update using the Line 6 Monkey software on a Windows Vista (32-bit and 64-bit) machine, the update may stop and will not continue. This may occur on certain USB ports. This issue can be verified if the progress bar stops partway through the update. Note: If the update does stop, the system will not respond to requests to shutdown the computer, even after force quitting monkey. After disconnecting the Pocket POD, the system can be shutdown. The Pocket POD remains in boot mode after this occurs. Reconnecting to Monkey and re-installing the firmware update does recover the Pocket POD. Please make sure to test the Pocket POD on every USB port on your computer while troubleshooting this issue. Completely remove any USB hubs, even if not in use. PocketPOD Presets.pdf
  10. Hello, bought a brand new HX Stomp. It won't connect to my pc (Windows 7 x64). Problems found: - USB Audio Device has a driver problem. - HX Stomp doesn't have a driver. Are the driver available for download somewhere? None of the software provided, in the Downloads section of Line6's webpage, are able to "see" my HX Stomp.
  11. Hi, I use a HX Stomp for several months for professional use and I really like it. I built a external footswitch to change presets (FS4-5) and I'm using the HX Stomp in Snapshot Mode, that's great ! But... My problem : when I play in live conditions, I'm not that precise and I often step on 2 footswitches instead of the right one, so it open the bank of presets, which is really (really!) not confortable before a solo!... My question : is there a way to disable that function? I mean, keeping the control of snapshots with the footswitches but nothing else. I can't find anything in the Global settings... If not, is there a way to submit this idea to Line 6, and hoping they include it in a next firmware? By creating a petition or something like that... :) Thanks for your help! PS : "be precise" is not an valid answer ;)
  12. M5 FIRMWARE UPDATE INSTRUCTIONS NEEDED: A MIDI interface that connects to your computer via USB (download the current Driver for it if you don't have it installed) 2 MIDI cables (or a MIDI interface such as the M-Audio Uno that comes with attached MIDI cables) NOTE: Line 6 recommends a name brand USB to MIDI interface produced by an audio company that supports/updates their drivers. Good choices include: M-Audio, Edirol, E-Mu and MOTU. These interfaces have proven to be more robust and reliable when it comes to large MIDI transfers. For further infomation on MIDI connectivity and interfaces, please go over the following MIDI Document Line 6 Monkey 1.35 or higher installed. Download and install the Line 6 Monkey software here Procedure Connect your MIDI interface to your computer via USB cable. Connect the M5 MIDI Out to your MIDI interface In, and connect the M9/M5 MIDI In to your MIDI interface Out. Launch the Line 6 Monkey 1.35 (or higher) with the M5 connected via the MIDI interface and powered on. Select the Flash Memory line item and click the Update Selection button to install the flash memory update into the M9/M5. The device will receive the firmware data and the unit will be updated to the latest Firmware. It sometimes takes 30 seconds to 1 minute to appear like the unit is receiving the update and takes several minutes to complete. The M5 will re-initialize when the update is complete.
  13. Updating the Firmware: Connect the IEC power cable Using a computer or tablet, go to www.line6.com/software and download Line 6 Updater Connect the amplifier to your tablet or computer using a USB-B to USB-A or USB-C connection as required by your device Open Line 6 Updater on your device Power up the Catalyst amplifier with the master volume all the way down The Amplifier model and the currently installed firmware version will be displayed as shown: Click on the amplifier photo A window in Updater will open asking you what version of the firmware you want to update to Select the latest version and click ‘Update” Accept the Terms and Conditions When the update completes, the Updater will display a message stating “Your Line 6 product will now restart automatically, and will be ready for use.” IMPORTANT! After the update is complete, power down your Catalyst amplifier, then “RESET” the amplifier by holding down the “B” and “MANUAL” channel buttons while turning the power switch back on. This will update all the presets to the new default settings, so if you want to save your settings, use Catalyst Edit to do so before updating. If the Catalyst fails to update: Power down the amp and close the Updater app. Open the Updater again, then power up the Catalyst while holding A and B to put the unit into bootloader mode. You will then need to manually select the correct Catalyst product from three choices presented by the Updater. Select the latest firmware version, then accept the Terms and Conditions. After the update is complete, power down your Catalyst amplifier, then “RESET” the amplifier by holding down the “B” and “MANUAL” channel buttons while turning the power switch back on.
  14. BAmartin

    Helix 3.15

    Dear forum, It's been six months since the release of 3.10 firmware update and the crowd is starting to show their pitchforks up on the TGP. DI had been really secretive during the last months until two weeks ago... when he started telling us about how L6 staff decided to split the new firmware in two installments because it features intellectual property that will be included in upcoming product releases for the next year. He has also stated that the EVH 5150 III is a top priority but wont't be present in 3.15 (f%#$), and there are some L6 original amp models as well as half a dozen effects are already cooked up. Are you guys ready to start the guessing game? My two cents here... Maestro Brassmaster Distortion pedal (coming a long way from POD X3, only stompbox not recreated for POD HD and HX tech) HX Room Reverb HX Plate Reverb (though the Double Tank and the Plateaux are in that ballpark minus the pitch shifting) Feedbacker (not as powerful as the Freqout but hope to be not as limited as the Boss FB-2) HX Metal Zone (standalone and Keeley Modded) Maybe some modulation (EHX Small Clone Chorus or Boss Flanger BF-2). I'd love a Boss Phaser Ph1-r but the EHX Small Stone was added in 2.90 (slim and none chance to get it). Hope not more fuzzboxes. We're gonna OD and die from them (not as in "overdrive"). The amps really is a mystery... with the 5150 III already down... maybe a Bogner XTC, a 90s solid state Randall, a Mark II C+, or a VHT... Hope that the Line 6 Albatross once hinted by DI is on its way (though the name s@cks... Line 6 Psychopath, Preposterous or Ludicrous sound better). It's supposed to be an HX version of the untimely loved/infamous POD X3 Insane mode... According to the POD X3 red booklet is something like a Dual Recto preamp feeding the Soldano poweramp... How can you metalheads say no?? I liked using it in... 2009. Blues lawyers are waiting for the Dumble ODS-100... seems the Litigator model didn't suit their thirst for a U$S 50,000 amp tone. Whaddya guys think? Don't wanna leave without saying how great the Helix has become with each firmware update. All my go-to amps and effects were added im firmware updates (Line 6 Badonk and 2204 Mod, Vintage Digital, Double Tank, Plastichorus, Pebble Phaser) so I'm really grateful. Keep up the excellent work!!!! P.s: Really looking forward to seeing what the future will bring.
  15. IMPORTANT!!! Two steps are required for completing the FX100 firmware update process: reset the unit, then calibrate the pedal. Your FX100 may not function correctly after an update until these steps shown below are completed. Deutsche Version La version française Note: Factory Reset replaces all presets on the device, including your custom presets, with the factory presets. Turn off AMPLIFi FX100 While pressing and holding both the big knob and TAP footswitch, switch the power on The process has completed when you see 01 in the bank display and the A footswitch is lit. Step 2: Calibrate the Wah/Volume Pedal NOTE: This step is mandatory to complete the update process! Turn off AMPLIFi FX100. While pressing and holding footswitch A, switch the power on. The display reads "00" and footswitch D LED is lit. Press footswitch D. The display reads "01". Move the wah/volume pedal to the toe position and press to engage the toe switch. The display reads "02" and footswitch D LED is lit. Move the wah/volume pedal all the way to the Heel position and press footswitch D. The display reads "03". Move the wah/volume pedal to the toe position without clicking the toe switch. Press footswitch D. The displays reads "04". Move the wah/volume pedal and note the values in the display. Values should scroll from 0 (heel down) to 99 (toe down). Press footswitch D to save the calibration values. The display reads "05". Restart AMPLIFi FX100. Step 3: Pair your iOS device Repair your iOS device with FX100 Exit AMPLIFi Remote then relaunch the app You are done! Folgen Sie diesen Anweisungen nachdem Sie Ihr AMPLIFi FX100 auf Version 1.1 aktualisiert haben. Schritt 1: Zurücksetzen des Gerätes auf Werkseinstellungen: Achtung, das folgende Zurücksetzen des Gerätes ersetzt alle Presets auf dem Gerät mit den standard Presets. Inklusive Ihrer eigenen Presets. Schalten Sie das AMPLIFi FX100 ab. Während Sie den großen Lautstärke Regler sowie den TAP Fußschalter gedrückt halten, starten Sie das Gerät ein. Wenn Sie eine 01 auf dem Bildschirm angezeigt bekommen und Fußschalter A leuchtet ist der Vorgang abgeschlossen. Schritt 2: Kalibrierung des Pedals: Schalten Sie das AMPLIFi FX100 ab. Während Sie den Fußschalter A gedrückt halten, schalten Sie das Gerät ein. Auf dem Bildschirm wird nun 00 angezeigt und Fußschalter D leuchtet. [*]Drücken Sie den Fußschalter D. Auf dem Bildschirm wird jetzt 01 angezeigt. [*]Beweguen Sie das Pedal in die Zehstellung und drücken Sie. Auf dem Bildschirm wird nun 02 angezeigt und Fußschalter D leuchtet. [*]Beweguen Sie das Pedal in die Fersenstellung und drücken Sie Fußschalter D. Auf dem Bildschirm wird nun 03 angezeigt. [*]Bewegen Sie das Pedal nun in die Zehstellung aber ohne zu drücken. [*]Drücken Sie Fußschalter D. Auf dem Bildschirm wird nun 04 angezeigt. [*]Bewegen Sie das Pedal und achten Sie auf den Wert auf dem Bildschirm. Der Wert sollte sich zwischen 0 (Fersenstellung) bis zu 99 (Zehenstellung) bewegen. [*]Drücken Sie Fußschalter D um die Kalibrierung abzuspeichern. Auf dem Bildschirm wird nun 05 angezeigt. [*]Starten Sie das AMPLIFi FX100 neu. [*]Koppeln Sie die Geräte neu. [*]Schließen Sie die AMPLIFi Remote App, starten Sie diese dann neu. Suivez ces instructions après vous avez faites une mise à jour du firmware AMPLIFi FX100 jusqu’à la version 1.1. 1 : Réinitialisez l’AMPLIFi FX100 Attention, la réinitialisation remplace tous les presets, inclus sont vos propre presets avec les presets par défaut. Éteignez l’AMPLIFi FX100. Tout en maintenant le bouton du volume principal et le commutateur TAP, allumez L’AMPLIFi. Le processus est terminé quand vous voyez 01 dans l'affichage de la banque et le commutateur au pied A est allumé. 2 : Calibrez la pédale de volume/wah Éteignez l’AMPLIFi FX100. Tout en maintenant le commutateur au pied, allumez l’appareil. [*]Poussez le commutateur au pied D. Vous pouvez lire « 01 ». [*]Déplacez la pédale à la position des orteils et poussez-la. Vous pouvez voir « 02 » sur l’écran et le LED du commutateur au pied D est allumé. [*]Déplacez la pédale à la position de talon et poussez le commutateur au pied D. Vous pouvez lire « 03 ». [*]Déplacez la pédale à la position des orteils mais sans cliquer. [*]Poussez le commutateur au pied D. Vous pouvez lire « 04 ». [*]Bougez la pédale, les nombres sur l’écran changent. De 0 (talon) à 99 (orteils). [*]Poussez le commutatuer au pied D pour enregistrer la calibration. Vous pouvez lire « 05 ». [*]Redémarrez l’AMPLIFi FX100. [*]Recloupez votre appareil iOS avec le FX100. [*]Quittez AMPLIFi Remote et redémarrez l’application. C’est tous ! Vous pouvez voir « 00 » sur l’écran et le LED du commutateur au pied D est allumé.
  16. I have owned an Amplifi 75 for years and years and I haven't had any issues that I've seen on this forum. I use it as a Bluetooth boombox basically at parties and I play my guitars on it in the living room when not blasting through my stack in the garage. I use the app to browse and mess with tones and it really is great despite what everybody says. I really feel bad for people who have had issues because I really enjoy it. I have had a good time with it and it's lasted years. But I do have a question if someone would be so inclined to answer it. Today I bought a second one for my buddy who has been eyeballing mine for years. I brought it home after picking it up and cleaned it up and I looked through the app to see all these firmware updates that I never did even on my own unit. You can see that there were a handful of updates over the years. So my question is.. Do I have to download each one of those updates or will the newest 2.60 (I believe) take care of all of them?
  17. Friends, hello everyone! I am writing to you via Google translator, since English is not my native language. So, I have a Line 6 Amplifi 150 guitar amp. It worked well enough and I didn't expect any problems. Installed the latest firmware 2.60 and everything worked fine. After a couple of months, the amplifier suddenly, when turned on, went into the mode of simultaneous blinking of four LEDs. Sometimes they just blinked, and sometimes they burned constantly. I reset the amplifier to factory settings by holding down two buttons - volume and tap, and after that everything worked until the next failure. The last such failure permanently disabled the amplifier. I decided to try to fix the problem on my own, since there was no desire to pay several hundred dollars for repairs. I carefully disassembled the back wall and, having disconnected the wires, removed the entire rear module. The power supply board is located on the bottom of the amplifier. It has a 220 volt input and the following voltages output on the front eight-pin connector. Pin 1: +8 Volt (For powering the motherboard) Pin 2: Ground Pin 3: +19 Volt (For powering the satellite speaker amplifier) Pin 4: Ground Pin 5: -19 Volts (For powering the satellite speaker amplifier) Pin 6: +48 Volt (For powering the center speaker amplifier) Pin 7: Ground Pin 8: -48 Volts (For powering the center speaker amplifier) I checked the voltage data with a multi-meter and made sure the power supply is working. After that, I carefully peeled off the glue from the Micro SD card and pulled it out of the slot. 4 GB card. I turned on the amplifier without a card, nothing happened. I put the card back in and turned on the amplifier again, but it didn't work. And then I decided to replace the card with another and reflash it again. I only had 16 GB at hand, I pulled out the old card, inserted a new one, and holding down two buttons Tap and Tone turned on the power. The amplifier has entered the firmware installation mode. After that I installed the latest firmware 2.60. The installation went well, there were no problems. After installation, I reset by holding down the Volume and Tap buttons, and the amplifier turned on to its normal mode. Everything worked. But now periodically, not very often, but sometimes several times the amplifier independently during operation resets to the factory settings and turns on again. At the same time, LEDs 1 and 4 light up (only 1 and 4). They blink several times and a reset occurs. I don’t know what it is, but I’ll figure it out. Perhaps the system does not like the SD card, and I need to install 4 or 8 GB. Maybe bad cables or bad contact somewhere. I will say one thing, I have not yet met such an so expensive, unstable lollipop. Build quality and components are terrible. What the sound is lollipop, what the amplifier is lollipop. I was fooled by the high-tech design. Good luck to everyone, guys, if I can find out anything else, I'll write here.
  18. Hi! I just got the Pod Go and noticed it came with the 1.12 firmware so I then hooked it up to my Mac to update to the latest firmware. But the Pod go Edit just tells me that there are no updates available. I have tried and installed all the different versions of the pod go app but they all say the same thing. Also, I can’t handle my account from the app or enter the store(Get more IR’s button) It says that my computer doesn’t have a internet connection, but it does. Could it be that my computer is to old? It’s a Macbook pro from 2009. Please help! It would be nice to have that Princeton and glitch delay :).
  19. Hi guys, my Helix currently still has the 2.3 firmware and since I have never used the HX Edit, I wanted to start with it. Now I see that you have to be careful when updating, otherwise you can break a lot. (from 2.7 to 2.8 e.g.) My question is how best to update from this old version. Is it enough to make a backup before and update to 3.1 right away? Or should I take smaller steps with the critical firmware change, from 2.3 to 2.7, then from 2.7 to 2.8 and then from 2.8 to 3.1? I don't really have a clue and would be happy if someone could give me advice. Thank you!
  20. Hi, I am hoping someone can help me here. I received the update notification for my PodGo from PodGo Edit. After the update, successful according to the software, PodGo edit won't recognize the FW from the device. It sometimes says that my device is up to date with FW 0.00, sometimes I get an error that says it could not read the impulses and then none of my presets are shown in PodGo edit. I can restart the software to at least see my presets again and edit them. None of the new features from the FW update is shown there, so no new amps or pedals. I can see them in the device itself, but not on PodGo Edit. Has someone has this problem? It was there already when I installed 1.21, but now I got to troubleshoot further when the same problem is there with 1.22. Thanks
  21. So the history is today arrived my Pod Go, everything work as intended, but later I tried to install the Go Edit software... Everything worked until it asked me to update the firmware. The update failed. Now my Pod Go won't even boot, just shows up the blank pod go logo. What I've tried: Reinstall all drivers (won't fix) Tried to update with Line 6 Updater (Neither Go Edit & L6 Updater recognaise the device is connected) All the avobe but in Update Mode (Nothing :) ) All the avobe with another USB (Nope) Factory reset (Doesn't do anything) I know the factory reset shortcut is "press C&D buttons while powering on" but doesn't seem to do nothing. Maybe I should reclaim, and forget all the affliction it's causing me. Please help.
  22. German instructions: Deutsche Übersetzung ist unter French instructions: Traduction francaise est ci-dessous Relay G30/G50/G90 Device Firmware 2.0 Update Release Notes This release is recommended for all G30/G50/G90 system owners who desire compatibility with Line 6's RF2 mode products. The benefits of RF2 mode on the G30/G50/G90 are as follows: Less impact on other devices operating in 2.4GHz space Compatibility with other RF2 devices such as the XD-V75, XD-V55 and XD-V35 NOTE: An XD-V75 Receiver is required in order to perform this upgrade. If you cannot access an XD-V75 Receiver via a friend or retailer, please contact Line 6 Customer Service for assistance. TBP12 transmitters must currently be loaded with firmware v1.03 or greater to upgrade via Line 6 Monkey. If your TBP12 has an earlier version firmware installed, it will need to be returned to Line 6 for upgrading. TBP06 transmitters using firmware version 1.02 and earlier cannot be updated by anyone but Line 6. Once they are updated, future updates can be done by the customer if they have access to an XD-V75. How to determine the currently installed firmware version: Relay G30 Bodypack Slide the Channel Switch to channel 1, then turn on the Relay G30 Bodypack. Wait for the LEDs to settle, then immediately switch the Channel Switch from 1 to 6, then back to 1 three times (1->6->1->6->1->6->1). The AUDIO LED will blink the version number - Green for the major number, and Red for the minor number, i.e. 1 green blink, 2 red blinks indicate v1.02). Instructions for updating the Relay G30/G50/G90 Receivers: Obtain an XD-V75 Receiver Connect the XD-V75 Receiver to your PC or Mac using a USB cable Disconnect, then reconnect the DC power plug for the XD-V75. "Loader Enabled" should be displayed. Connect the XD-V75 Receiver to the G30/G50/G90 Receiver by using a cable with TRS to TRS (stereo) 1/4 inch phone plugs on either end. The cable should plug into the 1/4 inch audio output of both the XD-V75 and the G30/G50/G90 Receivers Launch Line 6 Monkey, then Log In, then select "Relay G30/G50/G90 Receiver" as your device and follow the on screen instructions Instructions for updating the Relay G30/G50/G90 Transmitters: Obtain an XD-V75 Receiver Connect the XD-V75 Receiver to your PC or Mac using a USB cable Disconnect, then reconnect the DC power plug for the XD-V75. "Loader Enabled" should be displayed. Launch Line 6 Monkey, then Log In, then select "Relay G30 Transmitter (1.0)" as your device and follow the on screen instructions. If Line 6 Monkey is not able to connect to the Transmitter, select "Relay G30 (or G50/G90 depending on your system) Transmitter" as your device and follow the on screen instructions. NOTE: G30 Transmitter owners with firmware version 1.0 should select "Relay G30 Transmitter (1.0)" in Line 6 Monkey in order to connect to the transmitter. G30 Transmitters with firmware 1.01 or later should select "Relay G30 Transmitter" in Line 6 Monkey. ***Transmitter Updaters: please use this Device Positioning document for visual reference on how to place the Transmitter to the XD-V75 Receiver for optimal data communication: http://line6.com/support/page/kb/_/live-sound/relay-digital-wireless/device-positioning-for-updating-transmitters-an-r77 -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Die neue Firmware V2.0 wird allen Nutzern empfohlen die eine Kompatibilität zwischen G30/G50/G90-Systemen und RF2-Modus-Produkten von Line 6 gewährleisten wollen. Die Vorteile des RF2-Modus sind folgende: Weniger Einfluss auf andere Geräte, die im 2,4 GHz-Bereich arbeiten Kompatibilität mit anderen RF2-Geräten wie XD-V75, XD-V55 und XD-V35 Bitte beachten Sie: Für diese Aktualisierung brauchen Sie einen XD-V75 Empfänger. Wenn Sie keinen Zugriff auf einen XD-V75 Empfänger über einen Händler oder Bekannten haben dann nehmen Sie Verbindung mit dem Line6 Kundendienst auf. TBP12-Sender müssen zur Zeit mindestens die Firmware V1.03 aufgespielt haben, damit sie über Monkey aktualisiert werden können. Wenn Ihr TBP12 eine frühere Firmwareversion hat, müssen Sie es zur Aktualisierung an Line 6 schicken. Anleitung zur Aktualisierung des Relay G30/G50/G90- Empfängers: Besorgen Sie sich einen XD-V75- Empfänger Verbinden Sie den XD-V75- Empfänger per USB-Kabel mit ihrem PC oder Mac Verwenden Sie ein Kabel dass Stereo-Klinken-Stecker auf beiden Seiten des Kabels aufweist um den XD-V75- Empfänger mit dem G30/G50/G90-Empfänger zu verbinden. Schalten Sie beide Geräte ein. Trennen Sie den Netzstecker vom XD-V75 und verbinden Sie Ihn wieder. Auf dem Display des XD-V75 erscheint ‚‘‘ Loader enabled‘‘. Starten Sie Line 6 Monkey und verbinden sich mit Ihren Benutzerdaten und wählen "Relay G30/G50/G90-Receiver" als Gerät aus. Trennen Sie nun den Netzstecker vom G30/G50/G90 Empfänger und klicken auf ‚‘‘OK‘‘ in Monkey. Die Nachricht ‚‘‘ Preparing Receiver erscheint auf dem Bildschirm. Auf dem Display des XD-V75 erscheint ‚‘‘ Programming MCU‘‘ Das nächste Fenster fordert Sie auf den Netzstecker wieder mit dem G30/G50G90 zu verbinden. Im Aktualiesierungsfenster von Monkey das nun erscheint wählen Sie ‚‘‘ FLASH MEMORY‘‘ und klicken auf ‚‘‘ UPDATE SELECTION‘‘. Akzeptieren Sie die Lizenzbedingungen und klicken auf ‚‘‘ OK‘‘. Das nächste Fenster weist Sie darauf hin dass die Aktualisierung vorgenommen wird, klicken Sie auf ‚‘‘ YES‘‘. Der Fortschritt der Aktualisierung wird im Dispaly des XD-V75 angezeigt und kann einige Minuten dauern. Wenn die Aktualisierung abgeschlossen ist bekommen Sie die Meldung von Monkey ‚‘‘Receiver update successful‘‘. Trennen Sie nun den Netzstecker vom G30/G50G90 und verbinden Sie Ihn wieder und schalten den Empfänger ein. Trennen Sie den Netzstecker vom XD-V75. Anleitung zur Aktualisierung des Relay G30/G50/G90-Senders: Besorgen Sie sich einen XD-V75-Empfänger Verbinden Sie den XD-V75-Empfänger per USB-Kabel mit ihrem PC oder Mac Verbinden Sie eine einzelne Antenne mit dem Antennenausgang B OUT. Trennen Sie den Netzstecker vom XD-V75 und verbinden Sie Ihn wieder. Auf dem Display des XD-V75 erscheint ‚‘‘ Loader enabled‘‘. Positionieren Sie Ihren eingeschalteten Sender ( RELAY) wie unter folgendem link ( *** ) aufgezeigt über der Antenne. Starten Sie Line 6 Monkey und verbinden sich mit Ihren Benutzerdaten. Wählen Sie Ihr Bodypack "Relay G30/G50/G90 Bodypack" als Gerät aus. Drücken und halten Sie den ‚‘‘ VALUE ‚‘‘ Schalter und schieben den ‚‘‘ON/OFF‘‘ Schalter in die OFF Position. Während Sie den ‚‘VALUE‘‘ Schalter gedrückt halten drücken Sie die ‚‘‘ SELECT‘‘ Taste 8 mal bis das Zeichen ‚‘‘ LOADER‘‘ auf dem Display erscheint. Klicken Sie auf ‚‘‘OK‘‘ in Monkey. Eine Verbindung zum Bodypack wird aufgebaut, sollte die Verbindung nicht zustandekommen wird ein Fenster geöffnet dass Sie darauf hinweist. ( In diesem Fall einfach das Bodypack repositionieren bis sich die Nachricht von alleine schliesst) Wählen Sie ‚‘‘ FLASH MEMORY‘‘ und klicken auf ‚‘‘ INSTALL UPDATE‘‘. Akzeptieren Sie die Lizenzbedingungen und klicken auf ‚‘‘ OK‘‘. Um die Aktualiesierung zu starten klicken Sie auf ‚‘‘ YES‘‘ im folgenden Fenster. Auf dem Display des XD-V75 erscheint ‚‘‘ Programming MCU‘‘. Die Aktualiesierung kann einige Minuten dauern. Nachdem die Aktualisierung abgeschlossen ist schalten Sie den Bodypack ein währen Sie die ‚‘‘SELECT‘‘ Taste gedrückt halten, das Display zeigt Ihnen nun die neue Versionsnummer an. Trennen Sie den Netzstecker vom XD-V75. ### Wenn Line 6 Monkey sich nicht mit dem Sender verbinden kann, wählen Sie „Relay G30 Transmitter“ (oder G50/G90 je nachdem, welches System Sie benutzen) als Gerät aus. HINWEIS: Wenn Sie einen G30-Sender mit der Firmware-Version 1.0 benutzen, wählen Sie im Line 6 Monkey „Relay G30-Transmitter (1.0)“ als Gerät aus, um Monkey mit dem Sender zu verbinden. Bei G30 Sendern mit der Firmware-Version 1.01 oder höher wählen stattdessen „Relay G30-Transmitter“. ***Wenn Sie einen Sender aktualisieren: Bitte nutzen Sie diesen Link Visuelle Referenz , in dem visuell dargestellt wird, wie Sie Sender und Empfänger platzieren müssen, um eine optimale Datenübertragung zu gewährleisten. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Relay G30/G50/G90 mis à jour version 2.0 Cette mise à jour est recommandé pour tous les propriétaires de systèmes G30/G50/G90 qui désirent la compatibilité avec les produits Line 6 qui fonctionnent en mode RF2. Voici les avantages de RF2 mode sur le G30/G50/G90 : - Moins d'impact sur d'autres appareils fonctionnant dans le réseau 2,4 GHz - Compatibilité avec les autres appareils RF2 comme les XD-V75,V55 et XD-XD-35 REMARQUE: Un récepteur XD-V75 est requis pour effectuer cette mise à jour. Si vous ne pouvez pas accéder à un récepteur XD-V75 par un ami ou revendeur, veuillez contacter le Service clientèle de Line 6 pour vous assister. Les émetteurs TBP12 doivent avoir le firmware v1.03 ou plus pour pouvoir les mettre à jour avec le logiciel Line6 monkey. Si votre TBP12 est muni d'une version du firmware antérieure à 1.03 , l'appareil doit être retourné chez Line 6 pour la mise à jour, veuillez alors contacter le Service clientèle de Line 6. Instructions pour la mise à jour des Récepteurs RELAY G30/G50/G90 : Procurez-vous un récepteur XD-V75. Connectez le récepteur XD-V75 à votre PC ou Mac à l'aide d'un câble USB. Branchez le récepteur XD-V75 au récepteur G30/G50/G90 en utilisant un câble jack TRS vers TRS (stéréo).Le câble jack stéréo doit être branché entre les sorties jack audio du XD-V75 et du récepteur G30/G50/G90. Allumez les récepteurs Débranchez, puis rebranchez le câble d'alimentation du récepteur XD-V75. Le message ‘’ LOADER ENABLED’’apparaît sur l'affichage du XD-V75. Lancez Line 6 Monkey, puis connectez-vous avec votre nom d'utilisateur et mot de passe, sélectionnez votre récepteur "Relay G30/G50/G90 Receiver" comme dans l’image ci-dessous. Déconnectez le câble d'alimentation du récepteur G30/G50/G90. Cliquez sur OK . Le message ‘’ Preparing Receiver’’ apparaît sur l'ecran. Sur l'écran du XD-V75, vous verrez le message ‘’ Programming MCU’’ Le message suivant vous indique de rebranchez le câble d'alimentation du récepteur G30/G50/G90. Accepter le contrat de licence et cliquez sur ‘’OK’’ Cliquez sur ‘’ Yes’’ dans la fenêtre suivante. L'état d'avancement de la mise à jour peut être vu sur l'écran du XD-V75 et peut prendre quelques minutes. Le message ‘’ Receiver update successful’’ sera affiché lorsque la mise à jour est terminée. Débranchez, puis rebranchez le câble d'alimentation du récepteur G30/G50/G90. Débranchez le câble d'alimentation du récepteur XD-V75. La mise à jour et complet. Instructions pour la mise à jour des transmetteurs RELAY G30/G50/G90 : Procurez-vous un récepteur XD-V75. Connectez le récepteur XD-V75 à votre PC ou Mac à l'aide d'un câble USB. Connectez une seule antenne à la sortie B OUT Débranchez, puis rebranchez le câble d'alimentation du récepteur XD-V75 Le message ‘’ LOADER ENABLED’’apparaît sur l'affichage du XD-V75. Positionnez votre transmetteur RELAY comme indiqué dans le lien suivant (***). Lancez Line 6 Monkey, puis connectez-vous avec votre nom d'utilisateur et mot de passé. Sélectionnez votre émetteur "Relay G30/G50/G90 Bodypack ". Tout en cliquant et en maintenant le commutateur ‘’VALUE’’ déplacer le commutateur ‘’ON/OFF’’ à la position ‘’OFF’’ et cliquer 8 fois sur le bouton ‘’ SELECT’’. Vous devriez maintenant voir le message ‘’LOADER’’ sur l'écran du émetteur. Cliquez sur OK dans Monkey. Une connexion avec l' (Si vous recevez un message sur l'écran que la connexion a échoué, il suffit de repositionner le émetteur jusqu'à ce message disparait). Choisissez Flash memory et cliquez "Update Selection" pour démarrer la mise à jour. Accepter le contrat de licence et cliquez sur ‘’OK’’ Cliquez sur ‘’ Yes’’ dans la fenêtre suivante. L'état d'avancement de la mise à jour peut être vu sur l'écran du XD-V75 et peut prendre quelques minutes. Allumez le emetteur tout en maintenant ‘’SELECT’’après la mise à jour est terminée, l'écran vous montrera le nouveau numéro de version Déconnectez le câble d'alimentation du récepteur XD-V75. REMARQUE: Si votre émetteur G30 n’est pas reconnu par Monkey, essayez s.v.p. de choisir « Relay G30 Bodypack (1.0) » (firmware 1.0) dans Line 6 Monkey afin de vous connecter à l'émetteur. Pour vous connecter aux transmetteurs avec le firmware 1.01 ou ultérieurs, vous devez sélectionner « Relay G30 Bodypack » dans Line 6 Monkey. ***Si vous mettez à niveau un émetteur: S'il vous plaît utilisez le lien Référence visuelle pour une référence visuelle sur la façon de placer l'émetteur au récepteur XD-V75 pour une communication de données optimale.
  23. Français Deutsch Variax HD is a free firmware upgrade for all James Tyler Variax guitars. Variax HD delivers a world-class collection of HD guitars rebuilt from the ground up using Line 6's next-generation modeling technology. The team captured more detail than ever before, resulting in unprecedented sonic character and a more natural playing experience. From rare vintage electrics to classic acoustics and exotics, each HD instrument delivers superior articulation and exceptional feel. Q: What are the changes and improvements in the Variax HD firmware update? - HD Guitar and Pickup modeling offer a major evolution of our Variax modeling technology. This advancement improves the playability of the guitars as well as the authenticity of their tone. - Alternate tuning of 12 strings. You can now create your own custom tunings of 12 string instruments and store them in Workbench HD. - With the included Workbench HD software (separate download) you can blend in the magnetic pickup signal into your Variax model. Please see the following Workbench HD knowledge base article for further info. Q: How do I update the James Tyler Variax guitar with this Variax HD firmware? A: In order to install this update, connect your James Tyler Variax guitar to Line 6 Monkey using the Workbench interface included with your JTV or a POD with VDI input. Please go over the following JTV Update knowledge base article for further setup and update instructions for this update. Variax Reflash and Software Update Instructions Q: Can the Variax HD update be installed onto the previous generation Variax guitars (Variax 300, 500, 600, 700)? A: No, this update is ONLY for the James Tyler Variax guitars. Known issues: - Custom patches are not retained when updating to Variax HD. The Variax HD update will replace all of the presets in your Variax with all new HD guitars. Variax HD introduces the new HD preset format to Workbench and the guitar. Be sure to backup any custom presets that you may have for future reference; however, note that Variax 1.X presets will not work with the 2.0 firmware. For a full list of Variax HD models, please visit line6.com. - A seemingly complete update can result in dull/dark audio output on all settings. This can be fixed by performing the update again. For JTV-89 and 89F Customers Only: The five high-gain models that were previously exclusive to the v1.90 JTV-89 and 89F guitars loaded into the Custom 1 Bank are now available to be loaded into the JTV using the Workbench HD software. You can download the custom JTV-89 bank from the following link: Custom JTV-89 Mags Bank Mise à jour du firmware Variax HD: F.A.Q. Variax HD est une mise à niveau gratuite de la firmware pour toutes les guitares James Tyler Variax. Variax HD offre une collection de classe mondiale de guitares HD reconstruit à partir de zéro en utilisant la nouvelle génération de technologie de modélisation Line 6. L'équipe a remporté plus de détails que jamais auparavant, entraînant un caractère sonore sans précédent et une expérience de jeu plus naturel. Des appareils vintage rares aux guitares acoustiques classiques et exotiques, chaque instrument HD offre une articulation supérieure et un toucher exceptionnel. Quels sont les changes et augmentations de la mise à jour firmware Variax HD? La modélisation de guitare et des micros HD offre une évolution de notre technologie de modélisation Variax. Ce progrès améliore jouabilité des guitares ainsi que l'authenticité du ton. Modification alternative de 12 cordes. Vous pouvez créer vos propres accordages personnalisés de 12 cordes instruments et enregistrer les dans Workbench HD. Vous pouvez mélanger le signal du micro magnétique dans votre modèle Variax avec le logiciel Workbench HD (doit être téléchargé séparément.) inclus. Comment est-ce que je peux mettre ma guitare JTV à jour avec ce firmware Variax HD? Pour installer cette mise à jour, vous devez connecter votre guitare James Tyler Variax à Line 6 Monkey en utilisant l'interface Workbench inclus avec la JTV ou un POD avec entrée VDI. Visitez ce lien pour recevoir des instructions de la mise à jour: Instructions du reflash et mise à jour Variax Est-ce que cette mise à jour peut être installée sur les guitares de génération précédente (Variax 300, 500, 600, 700)? Non, cette mise à niveau est uniquement pour les guitares JTV. Problèmes connus: Les patches personnalisés ne sont pas conservés lors de la mise à niveau Variax HD. La mise à jour Variax HD remplace tous les presets dans votre guitare avec nouveaux guitares HD. Variax HD introduit le nouveau format des presets HD pour Workbench et la guitare. Sauvegardez tous vos presets personnalisés mais attention, les presets de Variax 1.x ne fonctionnent plus avec le firmware 2.0. (HD) Pour une liste de tous les modèles Variax HD, visitez: http://fr.line6.com/ Pour les utilisateurs JTV-89 et 89F: Les cinq modèles High-Gain qui étaient exclusives pour les guitares de la version 1.90 JTV-89 et 89F chargés dans "Custom 1" sont maintenant disponibles pour chargement sur votre guitare en utilisant le logiciel Workbench HD. Téléchargez le ici: Custom JTV-89 Mags Bank F.A.Q. zum Variax HD Firmware-Upgrade Variax HD ist ein kostenloses Firmware-Upgrade für alle James Tyler Variax Gitarren. Variax HD liefert eine Sammlung von weltklasse HD Gitarren, die von Grund auf anhand der neusten Line 6 Modeling-Technologie erstellt wurden. Unser Team erfasste dazu mehr Detail als je zuvor, was zu beispielloser Klangcharakteristik und natürlicherer Spielerfahrung führt. Von seltenen Vintage-Instrumenten bis zu klassischen Akustiken und Exoten liefert jedes HD Instrument überragende Artikulation und ein außergewöhnliches Spielgefühl. Was sind die Änderungen und Verbesserungen des Variax HD Updates? HD Gitarren- und Pickupmodelling bieten eine bedeutende Revolution der Variax Modeling-Technologie. Dieser Fortschritt verbessert die Spielbarkeit der Gitarren sowie die Echtheit des erzeugten Klangs. Alternative Abstimmung der Saiten. Sie können jetzt Ihre eigene Abstimmung für 12 Saiteninstrumente erstellen und diese in Workbench HD abspeichern. Mit der enthaltenen Workbench HD Software (separater Download nötig) können Sie die magnetischen Pickup-Signale in Ihr Variax Modell mischen. Bitte schauen Sie sich dazu folgenden Workbench HD Artikel an: Wie kann ich die JTV Gitarre mit der Variax HD Firmware aktualisieren? Um das Update durchzuführen, verbinden Sie Ihre JTV Gitarre mit Ihrem Computer anhand der Workbench Schnittstelle, welches bei der JTV oder einem POD mit VDI Eingang mitgeliefert wurde, und starten Sie Line 6 Monkey. Nutzen Sie dann den folgenden Artikel für weitere Anleitung zur Installation: Anweisungen zu Reflash und Software Update der Variax Kann das Variax HD Update auf auf älteren Variax Gitarren installiert werden? (Variax 300, 500, 600 oder 700) Nein, das Update ist ausschließlich für JTV Gitarren. Bekannte Fehler: Individuelle Patches werden nicht beibehalten, wenn Sie das Update durchführen. Das Variax HD Upgrade ersetzt alle Presets auf Ihrer Gitarre mit neuen HD Gitarren-Modellen. Variax HD führt das neue HD Preset-Format für Workbench und Ihre Gitarre ein. Sichern Sie sich alle Presets vorher ab, die Sie behalten wollen aber Achtung, Variax 1.x Presets werden nicht mehr mit der 2.0 Firmware funktionieren. Für eine vollständige Liste aller Variax HD Modelle besuchen Sie bitte http://de.line6.com/ Für JTV-89 und 89F Nutzer: Die fünf exklusiven High-Gain Modelle die vorher auf der v1.90 JTV 89 und 89F in auf "Custom 1" geladen waren sind nun per Workbench HD Software für Ihre Gitarre erhältlich. Sie können diese hier herunterladen: Custom JTV-89 Mags Bank
  24. Although the AMPLIFi is still available for purchase, it is no longer being developed, meaning we will not release any new firmware or software for it. The AMPLIFi Remote app is free to download. When installing AMPLIFi Remote, it warns that it was developed for an older version of Android and may not work correctly.
  25. Although the Firehawk 1500 is still available for purchase, it is no longer being developed, meaning we will not release any new firmware or software for it. The Firehawk Remote app is free to download. When installing Firehawk Remote it warns that it was developed for an older version of Android and may not work correctly.
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