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Found 41 results

  1. Hi, I just bought a Spider V 60, and really like it. I was disappointed to find the PC Remote app doesn't have any of the tone sharing features the iPad app has though. Is this something that's in development, or does Line 6 perhaps have some kind of exclusivity deal with Apple? I'm perplexed as to why it's available in one, but not the other. I'd much rather use my desktop mouse with one hand over picking up an iPad and swiping around with both hands.
  2. gunpointmetal

    Is this it?

    So is it officially done as far as development goes? Are we stuck with a compressor after all drive/amp blocks? Are we stuck with completely disabling iTunes in the app if we don't want to have the first track blast out of our headphones when we start up the app? are we stuck having to log into the App every other time we open it? this thing is soooooo close to being a worthy live backup device, but as of right now its pretty much only good for home jamming (which it is very good for), but it seems a few minor tweaks could really improve things.
  3. Imagine if Line6 made an iPad/iPhone looper app along the lines of GroupTheLoop or Quantiloop (but better) that had the added USP of being able to communicate two-way with the HELIX - so that by going into a special "Looper App Mode" the HELIX scribble strips behaved like an improved version of the built-in looper- but in a way where the labels would synchronise ( using OSC etc ? ) with the iOS app. https://line6.ideascale.com/a/idea-v2/902705
  4. Suggestion 1: A view which displays ALL Stomps + Snapshots As it is, it's much easier to edit on the unit itself. There are things that an app can do much better than a real hardware unit and vice a versa. Currently HELIX Editor isn't there yet. One of the current hassles is being able to view the settings for only ONE stomp or snapshot assignment at any one time. What would really help is if there was a view mode where the most salient information for EVERY pedal, and/or Snapshot was displayed all at once - at a glance. Since there is so much potential info that could be viewed ( and edited ) maybe some kinds of filter options or preferences would be needed in order to only show in this view the most salient information required. For example sometimes I need to be viewing and editing just the MIDI Controller settings for any pedal, another time all the effects bypass settings and another time the snapshots. There is SO much more potential GUI-wise for making HELIX HX Edit a fine and extremely productive tool for doing major work on HELIX - and at the moment as many have said it really IS currently much easier to edit on the actual unit itself. But as pleasant and cool as that is - there are many times when I want to be editing via HELIX Edit - and am away from the HELIX itself - even in another room - working remotely onto the HELIX via a computer over Wi fi even - and the app comes into its own. And given current limitations workflow-wise concerning MIDI Control aspects it would be really helpful of HX Edit came to the rescue. Surely one of the major things any music-making tool ought to strive at is improving the workflow of anything involving heavily used gear. https://line6.ideascale.com/a/dtd/HELIX-Editor-A-view-which-displays-ALL-Stomps-+-Snapshots/926664-23508#idea-tab-comments "add Option to show ALL setlists at same time": https://line6.ideascale.com/a/dtd/HELIX-Editor-Option-to-show-ALL-setlists-at-same-time/816921-23508#idea-tab-comments "Show Snapshots as 8 separate buttons not dropdown" https://line6.ideascale.com/a/dtd/HELIX-Editor-Show-Snapshots-as-8-separate-buttons-not-dropdown/864575-23508#idea-tab-comments View TWO presets at same time ( for copying or comparing settings etc... ) https://line6.ideascale.com/a/dtd/HELIX-Editor-View-TWO-presets-at-same-time/820657-23508#idea-tab-comments
  5. I'm unable to login via the Firehawk remote app on my iPhone 6, running the latest iOS (10.3.3). Tried with a friend's iPhone 5C and can't login on that either. I contacted support and tried reinstalling the app and restarting my iPhone (twice over) and still no joy. I can login fine to the line 6 site on my iOS web browsers, just not on the app, so I'm unable to back up my sounds and access the cloud. I've also tried in different locations. Has anyone else had this problem and if so, have you been able to resolve it?
  6. We have seen a variety of behaviors where the app is indicating a good connection to the hardware, but it is not actually communicating with the hardware. Music will still stream from the device, but the app will not connect to the hardware. This can happen following a firmware update over Bluetooth or during any app connection. In order to avoid or resolve this, we suggest the following: Android For AMPLIFi 75/150/TT, first try a factory reset on the AMPLIFi on to clear out any of it's stored Bluetooth settings. To perform a factory reset, press and hold the master volume knob and the 'tone' button as you power on the unit. turn the amp off and press and hold both the 'Tone' and Master Volume down as you power on the amp. Keep holding them both down until you see the LED's around the Master Volume light up. For AMPLIFi FX100, turn the pedal off and press and hold both the 'Tap' and Master Volume down as you power on the pedal. Keep holding them both down until you see the display light up with '01'. Next, on your mobile device, make sure that the AMPLIFi Remote app is fully closed and not running in the background. Within your mobile device Bluetooth settings you will need to delete any entries for AMPLIFi if possible. Press and hold the Bluetooth button on the AMPLIFi for 2 seconds until it begins to flash. It should then shortly appear within your mobile device Bluetooth settings, tap on it to re-pair. Try again to launch AMPLIFi Remote app, tap the menu button located in the upper left of the app and look to see if it shows that your AMPLIFi is 'connected' or not. iOS For AMPLIFi 75/150/TT, first try a factory reset on the AMPLIFi on to clear out any of its stored Bluetooth settings. To perform a factory reset, press and hold the master volume knob and the 'tone' button as you power on the unit. Turn the amp off and press and hold both the 'Tone' and Master Volume down as you power on the amp. Keep holding them both down until you see the LEDs around the Master Volume light up. For AMPLIFi FX100, turn the pedal off and press and hold both the 'Tap' and Master Volume down as you power on the pedal. Keep holding them both down until you see the display light up with '01'. Next, on your iOS device, make sure that the AMPLIFi Remote app is fully closed by double tapping on the home button and swiping up across the AMPLIFi Remote app. Than within your iOS device Bluetooth settings you will need to 'forget' any entries for AMPLIFi, by tapping the 'i' to the right of any AMPLIFi entry and than tapping 'Forget this device'. Than press and hold the Bluetooth button on the AMPLIFi for 2 seconds until it begins to flash. It should than shortly appear within your iOS device Bluetooth settings, tap on it to re-pair. Than try again to launch AMPLIFi Remote app, tap the menu button located in the upper left of the app and look to see if it shows that your AMPLIFi is 'connected' or not. If your AMPLIFi is detected by the AMPLIFi Remote app, the next thing to do is to apply the available firmware update using the instructions found at the link below: http://line6.com/sup...ifirmwareupdate
  7. Apple’s policy is that if you acquire an app, free or not, the app should be available to download to any of your personal devices. However, as the app is updated, it's requirements may change and prevent fresh downloads on older devices. Example: If you attempt to download AMPLIFi Remote to an old device, and the minimum iOS version is 11 or above, you’ll get an installation error: "This application requires iOS version 11 or later. You must update to iOS 11 in order to use this application." To get AMPLIFi Remote onto the older device, you'd have to first acquire the app via iTunes on a computer, or via the App Store on a device that is running the required iOS version, then download the app on the older device. Note that iPhone-only apps won't appear on an iPad, and vice versa. For our example, we’ll use iTunes. Use the search box for the name of your application. Select the app in the search results. Click the “Buy” or “Get” button to acquire the app (you don't have to download it). Use your older iOS device and search for the exact app in the App Store or click on the “Purchased” icon in the lower navigation bar. When you locate the app, click the “Install” button. After you click “Install”, you’ll see a popup indicating that there is an older version of the app available for download. Click “Download” to install the last compatible version.
  8. Just picked up an Amplifi FX100 and trying to run the remote app (the whole reason I bought it) on my iPad 2, which is running the maximum iOS of 9.3.5, but the installer tells me it needs iOS 10?? It's just a simple interface, right? So how come it won't run on a slightly older OS from like only 2 years ago?? Am I missing something? I'll be kind of peeved if I've bought this Amplifi FX100 to use with my iPad only to find it can't run the remote software....?? Would an older version of the software work??
  9. b-bender

    Amplifi Remote App Crashes

    Just updated the Remote App on my iPhone 5s with latest iOS and it crashes on launch.
  10. Has anyone had success with their Helix communicating with their mac (for anything)? I am using 10.9.5. I have tried both Helix app 1.0.3 and the new line 6 updater and neither are showing a unit connected (via USB). I think this is a line 6 issue because under 'about this mac/more info/system report/USB/' it clearly shows a Helix unit connected to the 'USB hi-speed bus'---so it's not a bad cord or an Apple issue. Consequently I haven't upgraded to the newest firmware (still on 1.0.4) or checked out you alls tones.
  11. hightower999

    Spider V App & tone searching

    Hi all, Just a quick one. In the Spider 5 app, when searching the cloud for tones, all I ever get is exactly 30 results, whatever I search for. It's the same on every demo I've seen of it. Is there a way to search for more, or have Line 6 capped the search number for some reason? Seems a bit daft if so! Cheers
  12. Apple has introduced a new warning message with iOS 10.1. The message reads: “[App Name] may slow down your iPhone/iPad”, followed by “The developer of this app needs to update it to improve its compatibility.” Despite this message, our testing did not reveal any issues with the StageScape app on iOS 10. In any event, Stagescape Remote 1.21 resolves this issue. With this update, Stagescape Remote will work with iOS 11 (and above) and the warning that the app needs to be updated will no longer appear.
  13. Spider Remote Android Connection Troubleshooting While app/amp connections of Spider Remote on iOS are relatively simple, on Android, USB connections to devices like Spider V are more complicated. Not only are some Android devices wholly incompatible with USB host mode (required for connection to Spider V), some are only partially compatible, or exhibit bad behavior under some circumstances. Furthermore, there are important permissions-related actions that you must take, in order to enjoy the best user experience, and to ensure that firmware updating via Spider Remote Android works correctly. This guide assumes you have at least Spider Remote v1.0.2, so please make sure you have the latest version before proceeding. Testing the Device for Compatibility with USB Host Mode If an Android device does not support USB host mode, it cannot connect to Spider V amps. If you are having trouble connecting to your amp, the first step should be to run one of the free Android applications that will test a device’s compatibility with USB host mode. For example, the application USB Host Diagnostics has thus far proven to be entirely accurate. Here’s a link to download that app. https://play.google.com/store/search?q=usb%20host%20diagnostics&c=apps&hl=en Giving the Proper Permission to the Device To make your Android device work with your Spider V amp, you must first give permission. To carry out this action when the amp is first connected; the following dialogue box will appear. You then check the box “Use by default for this USB device†and then press OK. Problems with Termination on Some Devices On certain devices, such as the Galaxy S6, we’ve seen some trouble with the app and amp connection. It manifests itself as the app crashing and temporarily losing USB capability. Dealing with Troublesome Devices Unfortunately, not every Android device can be tested. Problematic devices generally fall into one of two categories. 1. A connection is not possible. In this case, the device almost definitely does not fully-support USB host mode. Unfortunately this is out of Line 6’s control. If you think you have USB host mode, please run the USB Host Diagnostics app mentioned above. 2. Connections are possible, but the device’s USB port sometime “hangsâ€. This behavior might be noticed as the inability to charge the device after a successful prior connection, or even the inability to access it from a desktop computer. In this case, you are most likely experiencing the situation above described in “Problems with Termination on Some Devicesâ€. Here are some best practices to minimize the issue. If you find yourself in this state, it is necessary to restart the device. Some devices may require a hard-restart of the Android, the method of which may vary among manufactures. On such problematic devices, and in the case where you must force-quit the Spider Remote application, you should also first sever the connection between the Android device and the amp. Do this by either powering off the Spider V, or by removing the USB cable. Once the amp connection is severed, if will be safe to force-quite the application. Note that the app will briefly display (at the top of the screen) “Device Not Connected†when the connection is severed, and also when the device is not connected and the user presses the USB icon in the action bar.
  14. jshimkoski

    Helix editor app for iPad

    So, I was thinking this morning, I am super happy that there is an editor for the Helix for Mac/PC but it lacks a little bit in the ways of portability. An iPad/Android version would really take the cake. We need more portability and a touch interface. Here's the idea if you wanna up vote it: http://line6.ideascale.com/a/dtd/Helix-editor-for-iPad/826675-23508
  15. Is anyone else experiencing serious performance issues with the Amplifi app? It used to work perfectly, but I started my Amplifi TT up for the first time in a few weeks, and now I cannot get the app working at all. Most of the time, mine crashes while syncing after opening. Sometimes, it completes the sync, connects, then crashes. I have everything updated, reinstalled the app, applied firmware updates, restarted everything, and I'm experiencing the same issues on my iPhone 6s and 4 week old iPad Air 2. Line 6 support have advised that my Amplifi TT could be the fault, but why would an external device connected by bluetooth cause an app to crash completely? Surely crashes indicate a stability issue with the app. Line 6 have also suggested I reinstall the latest iOS update. Before I go through the upheaval of performing a restore on my iPhone, has anyone tried this and fixed the issue? I'm sceptical it would work. I am loath to contact Apple, as they don't provide support for third-party apps; a full restore is probably just what they suggest in the absence of being able to advise on another company's software. All reviews on the app store are from people experiencing this issue, but Line 6 advise that there is currently no scheduled app update.
  16. So, anyone who has been following the development of Windows 10 (which is mere weeks away from release) would know that Microsoft has developed special tools for an effortless way for developers to "port" Android/iOS apps to Windows 10 devices. I know there were no plans earlier to release Amplifi Remote for Windows, either for mobile or desktop. But now, with Windows 10 making it so easy to just use the existing code (from the above link - "Candy Crush Saga as it exists today on Windows Phone has been converted from iOS code using Microsoft’s tools without many modifications."), should the Windows Phone and PC users among us have some hope for a release? Hey, you guys did it for Apple Watch. :) Unless I've understood wrong, since apps are almost "universal" in Win10, a mobile app AND a PC software can be made by basically re-using your existing code. I'm just trying to repeatedly point out that this will take little effort, and will have HUGE advantages, both for your users and your company. ;)
  17. Hi there, let me start of by saying that I absolutely love the Helix: The sounds, the ease of use, the flexibility, the looks! However, at this moment my Macbook pro and Helix don't communicate that well. The App is very unstable and crashes every few seconds/minutes when exporting or importing or doing nothing at all, can't find the Helix, disconnects and gives me messages like: "No symbol lookup table present for models and parameters", and so on. Today I installed the update and the problem persists, no worse no better, but just almost impossible to work with. I have a ticket open on this issue, so I'm expecting it to be solved anytime soon. I opened this topic, to see if anybody has found a practical workaround for this and to learn from other experiences. tnx!
  18. I recently purchased the Firehawk and am unable to get various computers to accept the required update to use the app. Unless I' missing it in the downloads It appears that none of the updates are for the Firehawk. Can anyone offer some assistance. I called customer support and they had no idea how to help mel This is what appears on my android device and IPad.
  19. Hi, I still have a device with iOS7 installed. Using some little (but official) workaround in iTunes, I managed to download and install the Amplifi Remote App v.2.10. Since I believe that the current firmware 2.50 for Amplifi TT runs only with app versions 2.13 and later, I have the following question: Do NEW Amplifi TTs already come with firmware 2.50 pre-installed? (I just bought one, but it's still in the box.) I just want to know if I could run into any trouble. If they DO come with 2.50 pre-installed, would there be a way to install an earlier firmware version? If they do NOT come with 2.50 pre-installed, which firmware version is the LATEST one that works with app v.2.10? Best, Thomas
  20. dragozan

    Amplifi not working with S6?

    Hey Guys i recently got a new phone, the samsung galaxy s6. I've installed the amplifi app onto this new phone, and tried to set it up to my amplifi 75, but the phone can't seem to detect the amplifier? I've updated my amp to the latest firmware, and the app is on the same update too. My previous phone (the galaxy s3) works fine the the amp, but I seem to be having issues with this new phone. Any advice?
  21. grimjimslim

    Amplifi Remote Tone star ratings?

    I bought my mate's FX100 last week and have been very happy with it so far. I've created some tones and shared them to the Amplifi Remote cloud from the app. After I searched some genres in the tone search, I noticed some patches have half a white-colored star next to them, however I haven't been able to work out how to rate the patches myself. Some of the patches with these half stars are terrible and I'd like to reduce their rating if possible, to help other people avoid them (would also like to promote a couple which I've been really impressed with). How do you rate other people's patches? Or if can't, how do these star ratings (well, all I've seen so far is half-stars...) work?
  22. We've found that tones created while using the original 1.01 firmware can sometimes be corrupted, regardless if they are new or downloaded tones. This results in the device locking up, with a factory reset being needed for recovery (press and hold the Master Volume knob and the TAP button as you power up the unit). Firmwares at version 1.10 or later resolves this issue. Tones created in version 1.10 or later can no longer be corrupted like they would have under version 1.01. However, corrupted tones created in version 1.01 are still problematic when used in Firehawks updated to later firmware versions. We encourage those encountering this issue to update to the latest firmware via the Line 6 Updater software, then perform a factory reset. Please note that any tones not backed up to My Tones prior to a reset will be lost (corrupted tones cannot be uploaded because they crash the unit and thus can't be selected for uploading).
  23. tylerhen

    app compatibility

    So the only way to use the FX is with a phone or tablet? There's no way to use windows? So if somebody doesn't have a smartphone or tablet this thing is useless? I do have an android but I would hate to have to use that rather than my computer right next to my other equipment. Thanks for any help.
  24. biggreydog

    Amplifi 2.1 iOS crash

    I have an Amplify FX100. I am using iOS 8.2 on my iPhone. Whenever I open the Amplifi application, it quits before I have a chance to login. I have also tried to bypass logging in but it still immediately quits after that. I have rebooted my phone and deleted the app and redownloaded it. It still crashes/quits. Any advise appreciated.
  25. I read in an article about the Amplifi 75 that it is possible to change the music which is played with the app. How can I do this? I want to make the music slower to play with it, in the case I'm not able to play the guitar in the right speed ;)
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