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Found 102 results

  1. Hi! My KB37 doesn't work anymore since update to Mojave... anyone an idea to get this fixed?
  2. Has anyone had success with their Helix communicating with their mac (for anything)? I am using 10.9.5. I have tried both Helix app 1.0.3 and the new line 6 updater and neither are showing a unit connected (via USB). I think this is a line 6 issue because under 'about this mac/more info/system report/USB/' it clearly shows a Helix unit connected to the 'USB hi-speed bus'---so it's not a bad cord or an Apple issue. Consequently I haven't upgraded to the newest firmware (still on 1.0.4) or checked out you alls tones.
  3. Long story short, I've installed the drivers over and over, and I still get the "No Devices Detected". (Mac OS Mojave) I'm not sure if it's because the drivers aren't installing (yes, they're checked off on the system preferences) or what is going on. But this is just really infuriating. Please help?
  4. mapix

    Skype lessons with Helix

    Hello! I am approching my first guitar lesson via skype and looking for help, as I am strugglying with my audio. I have connected my Helix via USB to an iMac on which I am running Skype. I also have headphones and mic connected to the mac via USB. I would like to have as: Input: both the mic (connected via USB) and the Helix (connected via USB), so that my teacher will be able to listen to my voice and my Helix-processed guitar Output: I need to hear in my headphones (connected via USB) both the voice of the teacher and my Helix-processed guitar. I tried to configure the mac using the multiple audio sources, but I did not even get to hearing both inputs (on skype the listener can only hear the mic or Helix, depending on which one I configure as first in the mac "audio devices" menu). Do you have any tips for me please?
  5. I'm using Helix Native 1.71 on trial. It works fine for the first time. The next day when i choose Helix Native as plug-in in Garageband or Logic Pro x, both program stopped working( not responding, after 10 mins waiting, had to force quit ), as shown in screenshots.
  6. Hey guys! I'm a MacOS user and I've been happily recording and practicing through my Helix using GarageBand. My band is about to record a song and we decided to experiment a bit recording techniques and use my Helix to lay all guitar tracks. To better prepare I wanted to try re-amping. This can't be done in GB as I can't route track output to Helix's USB inputs. I installed Reaper to try it. It sees my Helix as an audio device, is set to record it but it doesn't. When I play on an armed track, no signal shows up on the volume meter. Same thing in Cubase 8 LE. I can open Repaer and get no recording singal, then Cubase and get nothing. When I open GB everything works as expected. Could you help me troubleshoot this thing please? I can provide screenshots of config screens if necessary. I think that the DAWs are pretty much the same interface-wise across OSes ;) PS. If that's important I'm on a mid-2015 MBP with Mojave 10.14.3.
  7. Hey there -- I've been using the POD for a long time for live sound and have had a hard time finding a good, crisp clean tone. A friend suggested I download tones from the website. I bought a MIDI -> USB cable and plugged it in, used monkey, downloaded the software... and now it's not recognizing that the POD is plugged in. Any steps I'm missing? Do I also need to plug in the ethernet cable? Set the pod to midi? Do I need a second cable? This is the cable I bought: http://www.ebay.com/itm/360671860164 I definitely need this explained like I'm 5. Thanks! Jeff
  8. Hi, I tried so hard to connect my HX effects as a sound card on my MAC. My mac recognized my HX effects as a MIDI but not as a sound card. There's no available drivers / Monkey 6 for HX effects (mac) on download section of the website. How can I resolve that ? Thanks for your help Jonovan
  9. Hello, I didn't got replies from the DTedit author, so I post the link to the OSX version I've compiled today of his brilliant software. Some tweaking was necessary, so we must give a try and return some feedback. On my systems, win and mac, dtedit was not working. I've added a sysex identifying request after any Control Change message sent, and this works for me. I will try to compile the same code for Win32 very soon. Let me know! Flavio Ronco Torino, Italy. Download DTeditOSX.dmg file size: 22 MB ::UPDATE: I've updated the package, there was a wrong set of library files included. Please re-download it and give a try.
  10. Hi there guys, I'm running a pod UX2 through a mac running OS X. I have installed all necessary updates except for Line 6 monkey, which refuses to update to v1.73 from v1.72. I have tried updating it from the automatic update notification on startup, from within monkey as well as through a manual download from line6.com. In all cases, the file downloads and installs, but just reinstalls v1.72. Any advice? Thanks in advance. Wrecktangular
  11. Hi everybody, hope you can help me. I've been trying to update my Helix LT to the firmware 2.60, but every time I try it says "There is no application set to open the document “Helix_LT_v2_60_0_bundle (8).hxf”." I have already updated to the latest edition of HX Edit and I've tried manually to try and open the document with the HX Edit, but it wont allow it. Any clues to what I should do? (I have a iMac) Kind regards, Simon
  12. i just bought pod farm 2.5 im using mac osx 10.12.6 running fl studio 12 I have installed pod farm ran line 6 monkey and updated everything registered and authorized my ux2 authorized my mac I have no issues with it as a stand alone
  13. Hi, I have a Tone port UX2 and this include a pod farm, i can't install pod farm 1.12 in mac os x 10.13 High Sierra, when I install appears next message : "You can't install pod farm in this disk".
  14. Pod Farm 2.56 wont install on High Sierra. "This software requires Mac OS X 10.5 or above" is the message i am getting when i come select where to install the software. Worked perfectly before i formatted my macbook which was running Yosemite. Anybody else getting this problem?
  15. Hi, I recently update my Mac OS from Sierra to High Sierra. Before, all my Line 6 drivers and apps were working fine. Since I've done a clean install of the OS I had to install all drivers again, so I downloaded everything from Line 6 website and started the installation. I installed Monkey with no problem but when installing the latest driver for my Pod xt Live it installs, restart the computer and open Monkey again showing that that driver needs to be installed. I installed it over and over again 3 times and it still shows as if it is not installed. I am wondering if there is yet no compatibility with High Sierra. Same goes for Gearbox. Does anyone know or had compatibility troubles? Thank you - Maha
  16. After 8 years really good working my UX2, after Mac Os reinstall to new hard drive, won't get a licence for a pod farm( everything else works well like outputs inputs and drivers). It says to reconnect usb cable(replace 2 of them already) or connect to support. Error code 8000710B. ESN :None Latest drivers, monkey and licence manager. Screenshots on attach. need help
  17. Finally installed gearbox on High Sierra... And it's working 100% Here's what I did. Download Gearbox 3.72 DMG Double click on the DMG package VIEW PACKAGE CONTENTS by: Right clicking on the Package Icon Left clicking 'View Package Contents' Double Click on Contents Double Click on Packages FOR EACH PACKAGE: Right Click the package and Select open. This will run the installer for the individual package Some packages may not install properly, but don't worry... NOW CHECK THAT EACH PACKAGE INSTALLED CORRECTLY For each Package: Right Click and view package contents (see above) Navigate to the folder /Content/Resources/english.lprog/ Double click on the file the ends with .info This should open as a text file. In the text file will be information about where the contents of the package were supposed to be installed. Make a note of the location Navigate to the folder /Content/Resources/ and double click on the .gz file Copy the extracted file Navigate to the target location you made a note of above If the file isn't there, paste it to that location Reboot the machine Open Monkey, and get and the latest driver. After you install the latest driver, make sure Monkey can see your POD. Open System Preferences: Under Security and Privacy General tab, if there is an exception for the line 6 package, click to allow it Make sure the Line 6 Audio Midi Tab is also there Now you should be good to go... The biggest problem I had initially was Gearbox saying that the driver for the X3 was incompatible or something like that... It turns out that the Gearbox uses 2 drivers... The first is the MIDI driver, which its happy to use the latest and greatest downloaded via Monkey. The second is the Audio Driver... The Audio driver was one of the things that didn't install properly when I installed each package... Someone else may want to make a more concise set of instructions... I spent a while messing with this... The really neat thing though are the .info files because they tell you what is supposed to be installed and where. Oh and if you can't see the Library folder(s) you may need to right click in finder and tell it to let you see it... Or you might have to do something at the Command Prompt... I am pretty sure I enables all of that on my MAC way back, and I can't remember exactly how you do it.
  18. Finally installed gearbox on High Sierra... And it's working 100% Here's what I did. Download Gearbox 3.72 DMG Double click on the DMG package VIEW PACKAGE CONTENTS by: Right clicking on the Package Icon Left clicking 'View Package Contents' Double Click on Contents Double Click on Packages FOR EACH PACKAGE: Right Click the package and Select open. This will run the installer for the individual package Some packages may not install properly, but don't worry... NOW CHECK THAT EACH PACKAGE INSTALLED CORRECTLY For each Package: Right Click and view package contents (see above) Navigate to the folder /Content/Resources/english.lprog/ Double click on the file the ends with .info This should open as a text file. In the text file will be information about where the contents of the package were supposed to be installed. Make a note of the location Navigate to the folder /Content/Resources/ and double click on the .gz file Copy the extracted file Navigate to the target location you made a note of above If the file isn't there, paste it to that location Reboot the machine Open Monkey, and get and the latest driver. After you install the latest driver, make sure Monkey can see your POD. Open System Preferences: Under Security and Privacy General tab, if there is an exception for the line 6 package, click to allow it Make sure the Line 6 Audio Midi Tab is also there Now you should be good to go... The biggest problem I had initially was Gearbox saying that the driver for the X3 was incompatible or something like that... It turns out that the Gearbox uses 2 drivers... The first is the MIDI driver, which its happy to use the latest and greatest downloaded via Monkey. The second is the Audio Driver... The Audio driver was one of the things that didn't install properly when I installed each package... Someone else may want to make a more concise set of instructions... I spent a while messing with this... The really neat thing though are the .info files because they tell you what is supposed to be installed and where. Oh and if you can't see the Library folder(s) you may need to right click in finder and tell it to let you see it... Or you might have to do something at the Command Prompt... I am pretty sure I enables all of that on my MAC way back, and I can't remember exactly how you do it.
  19. Finally installed gearbox on High Sierra... And it's working 100% Here's what I did. Download Gearbox 3.72 DMG Double click on the DMG package VIEW PACKAGE CONTENTS by: Right clicking on the Package Icon Left clicking 'View Package Contents' Double Click on Contents Double Click on Packages FOR EACH PACKAGE: Right Click the package and Select open. This will run the installer for the individual package Some packages may not install properly, but don't worry... NOW CHECK THAT EACH PACKAGE INSTALLED CORRECTLY For each Package: Right Click and view package contents (see above) Navigate to the folder /Content/Resources/english.lprog/ Double click on the file the ends with .info This should open as a text file. In the text file will be information about where the contents of the package were supposed to be installed. Make a note of the location Navigate to the folder /Content/Resources/ and double click on the .gz file Copy the extracted file Navigate to the target location you made a note of above If the file isn't there, paste it to that location Reboot the machine Open Monkey, and get and the latest driver. After you install the latest driver, make sure Monkey can see your POD. Open System Preferences: Under Security and Privacy General tab, if there is an exception for the line 6 package, click to allow it Make sure the Line 6 Audio Midi Tab is also there Now you should be good to go... The biggest problem I had initially was Gearbox saying that the driver for the X3 was incompatible or something like that... It turns out that the Gearbox uses 2 drivers... The first is the MIDI driver, which its happy to use the latest and greatest downloaded via Monkey. The second is the Audio Driver... The Audio driver was one of the things that didn't install properly when I installed each package... Someone else may want to make a more concise set of instructions... I spent a while messing with this... The really neat thing though are the .info files because they tell you what is supposed to be installed and where. Oh and if you can't see the Library folder(s) you may need to right click in finder and tell it to let you see it... Or you might have to do something at the Command Prompt... I am pretty sure I enables all of that on my MAC way back, and I can't remember exactly how you do it.
  20. Hi I bought a Line 6 Variax Standard about a year ago, I have got a 2011 Macbook Pro running OSX 10.7.5 and yet I cannot get the guitar to talk with either Monkey or Workbench. Each time it gets to the update section in Monkey it freezes then crashes. Any ideas? One side of the USB interface is green, but the side where the guitar plugs in has a red light. Chris Richards Nottingham, UK
  21. Hello Line6, I am French, so i'm trying to explain my problem in English... I just bought the Helix, test it, and i can say that it's really good ! :D But when i wire it to my Mac with USB, and Line6 app installed, every thing works fine, but about 1 minute later, the sound that output from the Mac has about 5 to 10 seconds of latency... I check from my Mac system parameter, and the audio level output is showing that latency, so i think it's a Helix problem... I wire my head head phones to the "Phone" output of the Helix (with USB wire still in the Mac), and i can hear that there is no more lantency in the headphones... I installed the last updates from the Line6 Updater app (Last update that i can find on 25 february 2018), but i experienced same problem. I check in the Line6 forum for any post that can explain that, but i didn't found any answer. So, I post this because I don't know if i missed changing some configurations and/or parameters to avoid this latency/get a workaround... Here are some informations : Mac : MacOSX High Sierra 10.13.2 (17C88) I you want some other informations, just let me know ! Hope you can help, Thank you for your support, and see you later !
  22. Hello there. I suspect that the Sonic Port and Sonic Port VX are basically the same device under the hood. Anyway, since the plug for the Port is basically an USB I think if we connect the item to mac using a female lightning to male usb cable the Mac will recognize the device. This cable is for example this : https://www.amazon.com/TechMatte-Apple-Pencil-Charging-Female/dp/B01D5NR70E Now, does anyone have such cable and the sonic port and would or have tried to check if this works?
  23. Salut a tous. Nouvel acquéreur d'un helix, dans mon home, il y a un imac 27, Logic X, une focusrite 18i8, un bon ampli sono, et 2 bonnes baffles pro JBL. J'aurais quelques question. Quelle est le meilleur branchement ? Au niveau du branchement, j'ai 3 possibilités : Le Helix sur l'entrée guitare préamp, ça semble bien marcher, (mais utilise 1 port facade préamp, même 2 pour la stéréo) Le Helix via USB sur le IMac, ça semble bien marcher (mais la j'ai donc 2 cartes son, et Logic peut passer de l'une a l'autre, choisir une entrée et l'autre en sortie, MAIS je peux pas enregistrer l'Helix et ma Focusrite simultanément.) Et je sais pas comment avoir la stéréo avec l'USB. Le Helix sur les entrées ligne non préamp, derrière la focusrite, la ca marche mais le volume est 50% plus faible, mais il faut que je mettre le volume de l'helix a fond. (a moins que ca se règle dans les setting de l'hélix). Dommage car j'aimerai garder libre mes entrées pream en facade de ma focusrite. Que me conseilleriez vous ? Comment avez vous brancher vos Helix ? Merci d'avance.
  24. Hi everyone! I'm new to the forum and joined just after buying a jtv-69 used. It came with a battery and a charger, but no digital interface in the case. So my question is: what exactly is needed in order to connect it to my macbook and eventually to workbench hd? will a regular ethernet cable work? do I have to use the line6 cable? even on that cable, it's written that it's meant for digital connection to a PodXT and the like - so I'm not sure that this is meant to be used to connect the guitar to a computer. Maybe it's mentioned somewhere but I honestly could not find the complete info. is the "DVI" the cable itself? or some kind of a converter/adapter? assuming I have the line6 cable, does it connect to a usb or the ethernet port? how does this chain look exactly? If you could help a newbie I would be very grateful!
  25. Hello, When I launch my Cubase 5 on my mac with El Capitan, I have no audio input or output working with the Helix as usb interface. SInce Helix kinda works with Garage Band (with the beta for developpers 10.11.2 (Build 15C48a)), and since I can use Cubase 5 with a Roland Capture Duo EX USB interface (with and only with the same new 10.11.2 build), I suspect that my issue comes from Cubase 5 or Apple El Capitan which for some reason cannot interface well with Line 6 Helix. So I have 2 questions: @Line 6 : do you have any information regarding using Helix with Cubase on the latest Mac El Capitan OS? @Forum : Are there other people here who manage to use any version of Cubase (say 5 to 8) with the Helix on Mac OSX ? Thanks to all, Regards
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