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Found 32 results

  1. I recently purchased the ToneCore DSP Developer kit and I'd like to locate demo code to try out on the pedal. Short of taking the programming route, does anyone know of any code that I could upload to the pedal. I've already uploaded the 2-band equalizer and it functions normally but now I have a desire to explore additional examples before I take up the DSP programming aspect of the pedal.
  2. Hello everyone! I’ve just uploaded two videos on my YouTube channel (more coming soon). Free Helix patch inside; if you like take a look and join my channel! Ciao a tutti, ho appena caricato sul mio canale questi due video (ne seguiranno altri) con relativa patch Helix annessa. Se vi fa piacere guardateli e scaricatele! https://youtu.be/RO2Jj2lDB3Y https://youtu.be/SQOCiG2Tt-k
  3. Line6Tony

    Marketplace FAQ

    Thank you for your participation in Marketplace, an online community of content creators for the Helix, HX and Pod Go family of Line 6 products. If you have any issues with a recent purchase on Marketplace, we encourage to please check the following. For Purchased Marketplace Presets and Impulse Responses: Download your products from the Marketplace section within your Line 6 account page. Unzip the downloaded files. Import presets and impulse responses into HX Edit, Helix Native or Pod Go Edit (product dependent). o Follow the user guide for each application for how to import these assets. o The Editor will need to verify your purchase online and will post a log-in dialog. Please log in with your Line 6 account credentials. Your log in data needs to be identical to the one used for your purchase. Authorization will occur automatically. Click here for a video that describes how to authorize and download assets from Marketplace. Marketplace products have minimum software and firmware requirements as follows: Helix/HX firmware version 2.9 or higher HX Edit software version 2.9 or higher Helix Native software version 1.9 or higher Pod Go software version 1.1 or higher Most download issues seem to be solved with the following approach: Confirm you are logged into Helix Edit, HX Native, or Pod Go Edit Go to Line6.com. In the lower right-hand corner of the window, you'll see "My Account." Click it and hit sign in, and you'll be asked to enter your Line6.com login info. You will need to authorize the computer you are using for the download. Your purchased items will appear here: If you continue to have a problem with a purchased Marketplace asset, please contact our support team at www.line6.com/support/tickets There you will find a knowledgebase, FAQs, and more to help with your issue, as well as a direct contact to our Line 6 support team where you can: o Open a support ticket; this allows our service team to track your purchase effectively and correct any issues o Call our technical support help line o Text our support team What is Marketplace? Marketplace lets you purchase custom Helix presets and impulse responses (IRs) created by select third-party development partners. You can browse by product or developer, listen to audio examples, and even watch demo videos if provided. Checkout is a breeze and you can pay with either credit card or PayPal. Why was Marketplace created? Our primary goal was to develop Helix as an open platform that will serve you for many years to come. We believe that will be best accomplished by supporting a vibrant, thriving community of third-party developers that continually expand the sonic and creative capabilities of Helix, HX, and now POD Go, products. Can anyone become a Marketplace partner? Our goal is to provide you with high-quality products and a great overall experience. For these reasons, we will carefully curate Marketplace and include only partners that we feel meet those expectations. What kinds of products are available on Marketplace? Marketplace offers impulse response files (IRs) and presets. These products will be sold individually and within collections or bundles, for example multiple impulse response files of the same amplifier with different microphones. The exact contents of each product are described on the respective Marketplace shop page. Can I use the Helix Presets in my POD Go? No, POD Go cannot accept Helix or HX presets. How much do Marketplace products cost? Pricing is determined entirely by the third-party developer, and we expect most products will sell for between $5 and $50. Can Marketplace products be returned? Yes. Our standard 15-day return policy applies. Returned Marketplace products will be deactivated once you log out and back in. Will there be free products as well? Some developers may offer free products for promotional purposes. Please check Marketplace listings on a regular basis. Can I still load non-Marketplace presets and IRs? Of course. Marketplace simply provides a convenient way to purchase additional resources and access them at any time. Will Custom Tone be removed? Not to worry. Custom Tone will still be available without changes. Who provides customer support for third-party products? Please contact third-party developers regarding setup and usage of their Helix presets and impulse responses. Third party contact information can be found on corresponding product pages within Marketplace. Contact Line 6 regarding Helix products generally, and questions involving the Marketplace online shop - including billing issues and difficulties downloading or importing presets and IRs. Which Line 6 products work with Marketplace products? Helix Floor, Helix Rack/Control, Helix LT, Helix Native, HX Stomp, HX Effects and POD Go. Do I need a specific firmware and software version to use Marketplace products? Yes. You need these versions (or higher) to support Marketplace: Helix/HX firmware v2.9 HX Edit v2.9 Helix Native v1.9 POD Go firmware version 1.1 POD Go Edit version 1.1 Will you add support for other Line 6 products, y’know, like Powercab? We cannot discuss future development plans at this time. I purchased a Marketplace item and cannot find the software download. Where do I need to look? You can find all your Marketplace downloads on the “Helix Marketplace” page within your Line 6 account. The link to this page is located in the “Hardware & Software” section on the main account page. We also provide a link directly to this page within the “How to Authorize Your Line 6 Product” email that you receive after any Marketplace purchase. Can I use items purchased through Marketplace with non-Line 6 products? All third-party items sold through Marketplace are copy-protected and require HX Edit software, POD Go Edit software or the Helix Native plug-in to work. For this reason, they cannot be used with modeling devices or software from other manufacturers. How does this copy protection method work? Do I need additional hardware or dongles? Products purchased through Marketplace are automatically activated when imported into HX Edit, POD Go Edit or Helix Native. The activation process requires internet connectivity upon first use. The computer that was used for import gets authorized in the process, and no additional hardware or dongles are needed. How many licenses do I get? Can I share these licenses with others? We allow up to four individual computers to be authorized. If you own multiple hardware units, you can update all units without affecting license count. Finally, licenses are tied to your Line 6 user account and cannot be shared with others. Activation requires internet connectivity. How often will I need an internet connection? You will need to have an active internet connection every time you use a newly purchased product. The connection is needed so that our system can validate your license. Once a product was used at least once, the system remembers its state and will allow usage offline without internet access. I discovered that POD Go Edit, HX Edit and Helix Native require Line 6 account log-in. Why is this necessary? You will be asked to log into your Line 6 account if you work with third party products purchased through Marketplace. Log in is only required for the system to install or synchronize licenses, for example when importing third party Helix presets for the first time*. Log in will not be required if you do not use presets or IRs purchased through Marketplace. * On Windows systems, you may need to be online at all times in order to import and export Marketplace presets and IRs. What are the most common uses for IRs? The most common use for an IR that you will see is to replace a Cabinet model with your own third party Cabinet IR. This allows you to use a third-party sound mixed in with your favorite Helix amp tones. The IR in this case will usually include everything about the cabinet model as part of the sound, including: speaker type, mics used, mic placement, room sound. The other way you might see IRs being used is for the purpose of an acoustic simulator, especially modeling the EQ of an acoustic guitar sound. You may see some of these in your preset packs, or offered by third parties as part of a preset bundle. Can I buy dog food, tequila, or 19th-century expressionist paintings via Marketplace? What? No.
  4. The folder “Line6” can’t be opened because you don’t have permission to see its contents. 1. Mac OSX 2. I got the Spider V Remote to download and install (after adjusting security settings) 3. Install created a file called "Line6" but I don't see the Remote app anywhere 4. When I click on the Line6 folder I get the message "The folder “Line6” can’t be opened because you don’t have permission to see its contents." Any help would be appreciated!
  5. I got my HD500x today, but I've been trying to download the edit software for the past week... And it will not download. Is anyone else having this problem? Or is there a way around it? Oh and I have a mac.
  6. Hi guys. I cannot find where download Vyzex for my Floor POD Plus. Someone can help me? Or are there others software to use with my POD? I don't know what to do. Thanks
  7. Every purchase of the below products generates an email that includes these authorization instructions. Helix Native Download the latest version of Helix Native at https://line6.com/download-helix-native. Run the Helix Native installer. We suggest you temporarily disable all third party antivirus programs during installation. Follow the prompts and restart your computer if required. Launch your DAW, plug-in host, or recording software, and insert Helix Native into an audio track as an effect. (Note: the plug-in may also be used via an aux bus.) Log in with your account you used to purchase or activate Helix Native. Click "Authorize This Computer" or the blue link displayed in the dialog. Click here to view Helix Native tutorial videos and knowledge base articles. POD Farm 2.5 Download the latest version of POD Farm 2.5 at https://line6.com/software/. Run the POD Farm 2.5 installer. It will install Line 6 device drivers, if chosen, in addition to POD Farm 2.5. Follow the prompts and restart your computer. Navigate to the Line 6 folder on your computer and find the Tools folder. Run the Line 6 License Manager program. Select your computer and/or Line 6 hardware device and authorize each one separately. You are now ready to use POD Farm 2.5 in standalone mode, or as a plug-in with your recording software. Click here to view POD Farm tutorial videos and knowledge base articles. Model Packs Standard model packs can only be used with a Line 6 device OR a computer authorized with POD Farm 2.5 or better. HD model packs are only compatible with POD HD devices using firmware 2.62 or better and are not compatible with POD Farm 2.5. Download the appropriate device drivers and the License Manager program from https://line6.com/software/ and install them. Navigate to the Line 6 folder on your computer and find the Tools folder. Run the Line 6 License Manager program. Select your computer and/or Line 6 hardware device and authorize each device separately. You are now ready to use your model packs. For more details, click here to see our License Manager FAQ. iLok (POD Farm, Amp Farm or Echo Farm) Log in to your Line 6 account and go to https://line6.com/account/licenses/ilok/. Click on the deposit button, and enter the user name for your iLok.com account. If you enter the incorrect user name, the license will be lost and can't be recovered. Go to ilok.com to download the iLok License Manager program. This program will add your Line 6 license to your ilok device. Once that's done, download and install POD Farm, Amp Farm or Echo Farm from https://line6.com/software/ to use as a plug-in with your recording software. Your iLok must be connected when using POD Farm, Amp Farm or Echo Farm as a plug-in. Marketplace Presets and Impulse Responses Download your products from the Helix Marketplace section within your Line 6 account page. Unzip the downloaded files. Import presets and impulse responses into HX Edit or Helix Native. Follow the user guide for both applications for how to import these assets. HX Edit and Helix Native will need to verify your purchase online and will post a log-in dialog. Please log in with your Line 6 account credentials. Your log in data needs to be identical to the one used for your purchase. Authorization will occur automatically. Please click here for knowledge base articles about Marketplace purchases. Marketplace products have minimum software and firmware requirements: Helix/HX firmware version 2.7 or higher HX Edit software version 2.7 or higher Helix Native software version 1.7 or higher If you run into trouble with your activation, please contact Line 6 Customer Service via support ticket at https://line6.com/support/tickets, or by calling us at 818-575-3600, option 2 Mon-Fri 8am - 11am and 1pm - 3pm. Returns Please know that iLok licenses cannot be refunded, as Line 6 cannot remove licenses from iLok.com accounts. For non-iLok licenses, if you are looking to return your software within 15 days of its purchase, please deauthorize your devices, then create a support ticket at www.Line6.com/support/tickets requesting a refund. The refund should settle within 5-7 business days. Thanks again and we hope you enjoy your purchase.
  8. Hey guys, Can i still download tones from the Custom tone section for my largely obsolete Spider Valve mk2? I don't see my amp pictured anymore so wondering is it still supported, if so can i just download tones for another amp?
  9. Hi there. i made my first puchease in line 6 online store, it was irs of ownhammer. They said to be done, but theres no email no nothing where i can download the irs. Anyone who can help me with that? i have the order and the activation codes but no where to get them!
  10. Sorry to bother y'all, I know this is a basic question... I bought my Helix July 14th and want to start downloading patches from the site but, after watching videos and looking at other forums, I still cannot figure out how to properly set things up. I have downloaded the Line 6 Updater as well as the Helix sidebar thing for dragging and dropping patches. However, after hooking the helix up to the computer and trying to drag and drop a few patches, errors kept coming up and failed to download. Clearly I technology is not my strong suit... do I just need to update something? Please help! Thank you
  11. I have found myself in the unfortunate situation where I have totally destroyed the laptop (including the hard drive) that I used to connect to and edit my Helix. Fortunately, the Helix itself survived, thanks to its rugged construction. But now I need to install the Editor, Updater, Native, and audio playback drivers on my new laptop. I did happen to save my Setlists and IRs to cloud storage; but have made many changes and added a few presets since the last save. I do not want to lose any changes since my last save. The Editor installation instructions are very clear that you have to reset globals and presets, and use your *existing* editor to backup your presets and IRs if you want to save them - well, of course, I don't *have* an existing editor on the new laptop. How can I transfer the current Setlists and IRs from my Helix to my new laptop?
  12. Hi everybody ! The Line 6 Software section (https://line6.com/software/) is actually unavailable but I really need the FBV Control software quickly. Is there another link to download the software please ? Thanks !
  13. Hi, I am about to buy a used UX2 from Amazon and I am not sure if the software is with it or not. Can this software that lists with it (or other software) be downloaded. I am especially interested in Ableton live or recording software that comes with it or might be useful (example drum software, etc)? Thank you!
  14. Hello guys, Check out a cool tone I made and let me know what you think!
  15. My big Question is .... Did the CUSTOM TONES site stop posting Downloads in the page. Spider Jam only. So the bigger question do i have a account? YES.... what is going on? Do i need to have a older computer? Has this been discontinue services.? Has anyone else had or having this problem?
  16. Oddly I cannot download the HD500 Edit software. I've tried multiple browsers (turning off all adblocking, etc.) as well as through the Monkey interface. No matter what I do the download initializes but will sit at 0.0 kb. Anyone know what's going on? Is there an alternative link I could try instead? EDIT: Oddly I can download it without problem on my machine at work.
  17. Please be aware that downloaded tones, patches and presets that were created by other users have the potential to be corrupted and not work correctly on the target device. Firewall/Antivirus/Internet security applications, Internet/video accelerators and proxy servers, among other things, can be causes of trouble with downloaded files. If your device freezes, a rule of thumb is to back up your custom patches, reset the unit to its factory state, ensure the unit does not freeze while in this state, then load your patches one by one, testing after each load to determine which patch is faulty. Otherwise, please contact our Customer Support team at www.Line6.com/support/tickets. Please be prepared to supply your backup file so that we can investigate your case further.
  18. Hey guys, I recently got a POD HD500. I've finally managed to get the edit software to open and change tones about. My friend got a pod hd500 before me, and I dialled his tone in. I tried to manually dial the same thing in, but it sounds terrible in comparison. SO, i took the tone, put it onto my laptop and send it to MY pod, it STILL sounds horrible. Whats going on??? Is this a software issue???????
  19. Can anyone tell me, Is it possible to take a tone from the amplifi TT cloud and download that tone to the Pod HD Pro X? Thanks In Advance
  20. Hi, I just saw that PayPal is not listed as a pay method for downloads... Anybody knows the reason why? Also I wanted to ask if someone can send me the install file for the bass expansion pack, but I think it is not allowed here to ask... So forget my last sentence. cheers
  21. I'd like to download a ukulele tone to my JT Variax 69. There aren't any so I thought I might try modifying a mandolin tone. Maybe it's just me or maybe it's the lack of organization of the material on this site, or just possibly one can't download new tones to a JT Variax. But if someone would let me know if it's possible and, if so, how it's done, I'd appreciate it. Also, I just looked at the software downloads and note that the Variax HD upgrade is not available. Did they take it off the shelf because it's that bad?
  22. Hello! I was updating my Line 6 Monkey on my Mac OSX and I couldn't update my Flash Memory. This is what appears in my screen: I tried installing the MD5 Cheksum, but I cannot because there are no available for Mac OSX What do I do?
  23. is there not a way to connect my MKII Shortboard via USB and download new tones to use on my Spider III 150w amp head? ALSO, isn't there a way I can connect the MKII and "fine tune" my effects I currently have on there? for example: custom naming my banks/presets... etc etc. just getting started on this and any help would be greatly appreciated. thanks, ace
  24. I just 'updated' my brand new, unmodified jtv69 to firmware 2.0. It's interesting that after three tries at updating the flash memory ending ending with the dreaded MIDI port error message, restarting Monkey displayed the flash memory as being v2.0...if it was...I haven't plugged it into an amp yet...(The models are all GONE!!!!) I started Workbench HD and it automatically began to download the models from the guitar. It replaced all of the named models in workbench with "????????????" with NO settings (pickups/bodies, etc) in Workbench. I restarted Workbench and the basic settings were all there until the download automatically began again... HOWEVER ALL OF THE MODELS ON MY GUITAR ARE GONE!!!!! What's happening???? WHAT CAN I DO??!?!?!?!?!?!? SOUNDS LIKE THE UPDATE TRASHED MY GUITAR, EH? (Attached File - restart Workbench, interrupted download after first model) I TRIED TO ROLLBACK THE GUITAR -- STILL NO DAMN MODELS PLAYING!!!! I DEMAND AN ANSWER OR THIS THING IS GOING BACK TO SWEETWATER!!!!!!!!!!!!!!!!!
  25. Hi, I'm wondering what customtones works with my Pod HD? Can I i.e download and use podxt's and Pod 2.0's customtones to my Pod HD? Or are the only customtones I can download and use with my Pod HD the customtones uploaded under the section Pod HD on line6's webbsite?
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