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Cghoward

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About Cghoward

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  1. Cghoward

    How to Setup computer and Helix to Download Patches

    Issue resolved!! Thank you so much for you help!
  2. Cghoward

    How to Setup computer and Helix to Download Patches

    Thank you for your patience with me haha.. I have followed the instructions and everything appears to be up to date. However I am still always getting the "model specified in the file is not recognized" when trying to import presets. Am I missing something??
  3. Cghoward

    How to Setup computer and Helix to Download Patches

    Thank you for such a quick response! I have downloaded HX Edit 2.71 and Line 6 Updater 1.16, but my mac cannot download the firmware because it is a .hxf file. Any suggestions there? Again, Ive searched the web but haven't had any luck. I have an older Mac and I am running on Sierra OS if that means anything. Also, the latest Driver I am seeing on the site is v1.0.5 Thanks again for your help
  4. Sorry to bother y'all, I know this is a basic question... I bought my Helix July 14th and want to start downloading patches from the site but, after watching videos and looking at other forums, I still cannot figure out how to properly set things up. I have downloaded the Line 6 Updater as well as the Helix sidebar thing for dragging and dropping patches. However, after hooking the helix up to the computer and trying to drag and drop a few patches, errors kept coming up and failed to download. Clearly I technology is not my strong suit... do I just need to update something? Please help! Thank you
  5. Cghoward

    Helix into a Marshall DSL40C

    Hey! I just picked up the Helix and I have a Marshall dsl40c as well. I want to set it up like how you explained (through the send/return) but I can’t figure it out. Could you help me out with where to plug everything in?
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