Cghoward

Hey, this is probably a basic question; I'll admit I'm not great at remembering to update my Helix. That being said, I have backed up my helix, updated HX edit to the latest firmware, and have updated line 6 updater but a preset pack I bought that was created 8 months ago (I think on Firmware 3.0) will still not import into my helix while I have it plugged up. Can anyone tell me what I am doing wrong or what I have neglected to do? Thanks!

After setting up the four cable method, the helix and amp sound great together, but I only get a response from stomps I have placed before the send channel. For example, the volume pedal/comps sound good. However, when I try to add delay or reverb after the return stomp, I get no delay or reverb. I also tried using the 4CM template patch, but I got the same results. Any thoughts on how to solve this?

Issue resolved!! Thank you so much for you help!

Thank you for your patience with me haha.. I have followed the instructions and everything appears to be up to date. However I am still always getting the "model specified in the file is not recognized" when trying to import presets. Am I missing something??

Thank you for such a quick response! I have downloaded HX Edit 2.71 and Line 6 Updater 1.16, but my mac cannot download the firmware because it is a .hxf file. Any suggestions there? Again, Ive searched the web but haven't had any luck. I have an older Mac and I am running on Sierra OS if that means anything. Also, the latest Driver I am seeing on the site is v1.0.5 Thanks again for your help

Sorry to bother y'all, I know this is a basic question... I bought my Helix July 14th and want to start downloading patches from the site but, after watching videos and looking at other forums, I still cannot figure out how to properly set things up. I have downloaded the Line 6 Updater as well as the Helix sidebar thing for dragging and dropping patches. However, after hooking the helix up to the computer and trying to drag and drop a few patches, errors kept coming up and failed to download. Clearly I technology is not my strong suit... do I just need to update something? Please help! Thank you

Hey! I just picked up the Helix and I have a Marshall dsl40c as well. I want to set it up like how you explained (through the send/return) but I can’t figure it out. Could you help me out with where to plug everything in?