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Found 38 results

  1. Every time I go to try to download a tone on editor it shuts down the java and in turn shuts down my editor. Can anyone tell me how to fix this issue? I would really like to use the custom tones. Thanks.
  2. Suggestion 1: A view which displays ALL Stomps + Snapshots As it is, it's much easier to edit on the unit itself. There are things that an app can do much better than a real hardware unit and vice a versa. Currently HELIX Editor isn't there yet. One of the current hassles is being able to view the settings for only ONE stomp or snapshot assignment at any one time. What would really help is if there was a view mode where the most salient information for EVERY pedal, and/or Snapshot was displayed all at once - at a glance. Since there is so much potential info that could be viewed ( and edited ) maybe some kinds of filter options or preferences would be needed in order to only show in this view the most salient information required. For example sometimes I need to be viewing and editing just the MIDI Controller settings for any pedal, another time all the effects bypass settings and another time the snapshots. There is SO much more potential GUI-wise for making HELIX HX Edit a fine and extremely productive tool for doing major work on HELIX - and at the moment as many have said it really IS currently much easier to edit on the actual unit itself. But as pleasant and cool as that is - there are many times when I want to be editing via HELIX Edit - and am away from the HELIX itself - even in another room - working remotely onto the HELIX via a computer over Wi fi even - and the app comes into its own. And given current limitations workflow-wise concerning MIDI Control aspects it would be really helpful of HX Edit came to the rescue. Surely one of the major things any music-making tool ought to strive at is improving the workflow of anything involving heavily used gear. https://line6.ideascale.com/a/dtd/HELIX-Editor-A-view-which-displays-ALL-Stomps-+-Snapshots/926664-23508#idea-tab-comments "add Option to show ALL setlists at same time": https://line6.ideascale.com/a/dtd/HELIX-Editor-Option-to-show-ALL-setlists-at-same-time/816921-23508#idea-tab-comments "Show Snapshots as 8 separate buttons not dropdown" https://line6.ideascale.com/a/dtd/HELIX-Editor-Show-Snapshots-as-8-separate-buttons-not-dropdown/864575-23508#idea-tab-comments View TWO presets at same time ( for copying or comparing settings etc... ) https://line6.ideascale.com/a/dtd/HELIX-Editor-View-TWO-presets-at-same-time/820657-23508#idea-tab-comments
  3. I highly recommend everyone do this periodically/now but particularly before and after updating firmware, and making backups for firmware updates. Go into the Editor's 'Help/About' section (upper left hand corner of the Editor) and confirm that your Editor version is the same as the firmware version indicated below it in the Editor screen. Do not update your firmware until you have backups from a version of the Editor that matches your current firmware. The Editor version should also match the firmware version that comes up when you first start your Helix. This may seem unnecessary but I think some will be surprised to find that their Editor version does not match their firmware version, even though they executed all the right steps (or didn't ;) ) during upgrading. Sometimes the Helix software must be uninstalled first and reinstalled to get the software to install properly or get rid of stale registry entries or links. You may be using an older mismatched version of the Editor and not even realize it. Especially in cases where the difference between the Editor versions is subtle as in the change between 2.10 and 2.11. Having a version of the Editor that does not match your current firmware can cause problems with your loads from backups in future firmware versions as well as a number of random issues with using the Editor. I wager some users will be surprised to find that their firmware and Editor versions are not the same after doing this check. Update: The HX Edit version that matches your firmware version are not always the same. For example, currently HX Edit 2.52 is matched with firmware 2.53.
  4. Smashcraaft

    HD Edit 2.26 collection of known issues

    Hello. I am sure I have read about some real bugs of HD Edit in the past, so we should take the time and ask Line6 to fix them. This thread should be used as a collection to provide all needed changes in one list. So, at the end we should have a list of errors to be fixt and (additional) also some realistic (!) wishes (probably never will be fulfilled). First error I remember was something with mixer volume, which would not be saved in some instances (maybe only if the POD is connected via USB?). Maybe someone can specify this error more detailed? My personal biggest (realistic) wish for an update of HD Edit would be a tab-functionality to jump to the next knob or parameter and a much more straight visualisation of the chosen (or mouse-over) effect. So here is the list (I would like to keep updated) Bugs take a look at the system defaults and set them to the most common and flawless values. get rid of "(Code 8000000a) Operation timed out". add the software-ability to fix the hardware knobs, as those seem to move by themself through vibrations. expression-pedal related multi-platform bug crashes Edit, if you extensively use wah for more than a couple of minutes (Details 1, 2, 3). DEP lack of displayed knob-values (missing value-display is a known bug. Feature introduced with Ver. 2.25). Error when saving mixer volume (only HD is connected via USB) >>> ideascale I can recall encountering a bug where one side of the mixer, the right channel, occasionally went silent for some reason, and the solution was to just move the volume slider, if using HD Edit. strange general behaviors when HD is connected via USB (should be explainded more detailed). f.e. changes in FX and Amps that are performed over footswitch or expression pedal are not instantly updated/visible (some times not at all) on the edit software. There is no way to know if changes (for example, volume) are actually taking place. Communication between the software and the unit must be improved. I found after editing multiple patches and then quitting the POD HD 500 EDIT you have to restart your pedal to reread the newly edited/loaded patches or they won't play right. the delay settings are not properly transferred from the editor to the device afaik there might be some unfixed issues with some amps in the model packs. Wishes tab-functionality to jump to the next knob or parameter add an overload Indicator in the HD500 signal chain add a vertical scrollbar to allow native resolution of netbooks much more straight visualisation of the chosen (or mouse-over) effect I want to be able to see value of knobs before turning any. Its hard to tell EXACTLY what % your knob is on. The dot that represents true button placement does not get you close enough. I want to edit by the numbers not a grainy LCD screen. Often I need to edit just a couple numbers. add some more mic angles for the SM57 and some valuable mics add some kind of Global EQ patch-wise as an effect-block or DEP Dual Output Modes add API-functions or let the HD Edit go Open Source
  5. Dang3rZ0n3

    Migrate to new computer

    I have found myself in the unfortunate situation where I have totally destroyed the laptop (including the hard drive) that I used to connect to and edit my Helix. Fortunately, the Helix itself survived, thanks to its rugged construction. But now I need to install the Editor, Updater, Native, and audio playback drivers on my new laptop. I did happen to save my Setlists and IRs to cloud storage; but have made many changes and added a few presets since the last save. I do not want to lose any changes since my last save. The Editor installation instructions are very clear that you have to reset globals and presets, and use your *existing* editor to backup your presets and IRs if you want to save them - well, of course, I don't *have* an existing editor on the new laptop. How can I transfer the current Setlists and IRs from my Helix to my new laptop?
  6. You can download it here: http://line6.com/data/6/0a020a3f991d5a1de0bc033cb/application/pdf/HX%20Edit%20Pilot's%20Guide%20-%20English%20.pdf (...don't know how long it's already available ;) ...)
  7. This is a major improvement if you have a high-res Windows display (beyond 1080), the text in the old editor was microscopic (even with display scaling on) and certain features were overlapping or displaying incorrectly. First time I've ever been able to actually use the editor with my laptop while I'm playing, finally!!! Great work, thank you. Now if only they'd completely redesign the reverbs, I'd be a very happy camper. :D :D :D PS - Space Echo is AWESOME.
  8. HELIX, When will we get a new firmware update?? Seems this is taking along time? Appreciate the response MJ Latest recording with Helix and Variax https://hearthis.at/joejeffries/supermassivemomentum-live-10-13-2017/
  9. k-grimm403

    Helix Editor Issues

    Hey Everyone, I just got a new laptop and have tried editing my helix on the editor but I am having an issue with display/response. If I hover my mouse over a preset name and click on it it actually selects the preset above the one I’m trying to select. This happens on everything on the screen and has become a huge pain to use. I have tried changing resolution of screen and even compatibility mode in the application preferences but nothing has worked. Anyone out there know a fix? Thanks in advanced
  10. Dear Helix User Friends, I have recently purchased a Helix LT and have already successfully managed to upgrade the firmware to 2.21, however I am having issues installing the latest version of the Helix Editor software. I have downloaded the latest software (Helix 2.21) at the Line 6 website and installed on my computer (Windows 7), however when attempting to open the editor I receive an error message saying “Helix has stopped working). I have uninstalled and re-installed the software various times, I have re-booted the computer between installations, etc and nothing seems to work… Has anyone else faced the same problems? Any ideas on how to get over this issues and get the software up and running? Thank you and I look forward to some help!
  11. jonnyforsythe

    Block Favorites in Helix Editor Please!

    I'm new to the forum, but I've been looking around for a while and haven't seen anyone recommend this yet, so I wanted to make a suggestion. I am enjoying the Helix Editor software quite a bit, but one fairly simple change would make the program much smoother for me to use. If they would add a pulldown menu of favorite blocks, I could build new patches much easier. I know that I can open a preset, copy the block, then scroll to the preset I'm working on and paste it where I need it, but having your favorite chorus or delay already set and ready to go would be great! Anyone else with me on this?
  12. My apologies if this is asked all the time. I tried to resolve this by reading through the threads. I can't really make heads or tails as to which update is current, and what steps need to be followed to get this working correctly. I appear to have the latest firmware for the Helix installed according to the boot up screen and what I could sift through on here. Yesterday I unboxed my Helix rack and have a MacBook Pro (latest model) that I connected it to via USB -- to USB/USBC dongle--Macbook Pro USBC port. Worked ok, and recognized the MacBook Pro just fine. Today it isn't recognized at all. I checked my System Preferences and it does not show up in the sound options either. My Audio connection for the Helix is to a pair of monitors via XLR connections to each. So my setup isn't too complex and should be pretty straight forward? The other issue is I downloaded the editor (I think?) and got a column only? It shows the preset names, and says Export and Import Impulses and that is about all it does. I had seen other youtube videos where it shows the preset information in addition and you can make adjustments inside the preset, it basically mirrors the screen on the rack. Is there a different editor I should be using? A firmware update I need?
  13. connortalley

    helix editor problem

    hi just got a helix updated it after playing with it for a bit and im looking to get into using the editor i insatlled the latest editor but when i open it up its a skinny window just showing preset names and letting me import presets and impulse responses but no large window with the visual blocks and patch building portion. Is there some kind of hardware command from the helix i need to give control to the computer or what else could be the problem. thanks for helping a newb this thing is awesome
  14. Hello, all. Some Spider V customers have expressed that they were expecting a Mac/PC editor because the amp includes a USB port, and that the manual’s wording on item (17) in the Rear Panel Connections section adds to the confusion: MAC/PC/ANDROID USB B Port – Connect a Mac/PC or Android device (with OTG adapter) to edit tones, update, playback and record audio. Future releases of the manual will revise this wording to read: MAC/PC/ANDROID USB B Port – Connect a Mac/PC (update; playback/record audio) or Android device with OTG adapter (edit tones; update; playback/record audio). As it stands, there is no Mac/PC editor, but we are aware of the request for one. At this time, we cannot divulge if or when one will be released. We apologize for any misunderstandings. As always, you are encouraged to voice your opinion at line6.ideascale.com, where ideas are voted on and consistently reviewed by our Product Managers.
  15. Having a possible brain fart here, back when 2.01 came out I successfully updated my Helix. But now I have a new PC and am attempting to download the 2.11 editor first before the actual update. I have my presets and IRs backed up on my mac already, So the download page is a head-scratcher for me, no Editor link anywhere. Anyone? Thanks in advance!
  16. TYancy

    Can't save patch in Editor

    I will create a new patch, give it a name, build it exactly as I want, then hit the save button, but the patch reverts to the empty default setting. I can hunch over the Helix, create it and save it and the Editor accepts the new patch. Does anyone have any idea why this is happening or how to fix it? Frankly, it's a lot easier to create patches on the computer and you don't have to put the Helix on the desk and then hunch and hold your forearms up in the air while trying not to touch the touch-sensitive foot switches.
  17. I've been having this problem since I bought the Helix, and blaming myself for it ("oh, maybe I skipped that step..." kind of thinking) but last night I followed every single step and yes, 2.10 is now running --- Intermission --- Let me just take a few seconds to thank and congratulate the team. I'm loving the new models, and I'll surely put the new expression pedal functionality to good use --- Back to program --- 2.10 is now running, smoothly. The thing is, what's failing is the update process. There are certain patches (six of them) that fail to rebuild or import (or export, I'm not sure). Helix doesn't rebuild them properly. One half of the DSP is missing, in some cases it's the first half (what would correspond to paths 1 and 2), and sometimes it's the second half (3 and 4). The first time I was annoyed, but I was still getting acquainted with the machine, so I didn't care too much. I went for my backed up patches (both as a bundle and separate playlists) and tried to restore them, but they were as corrupt as what Helix itself had turned the originals to. "Not a big deal, my patches are still in diapers" I thought. Next update. Same problem. Then 2.0, same problem. By then, it was the third time I had to rebuild those patches. I skipped 2.01 because I didn't want to go through it again, and I didn't really feel the need to update. So last night I went and made screenshots of everything in those patches, to be able to restore them later. Different USB cables, different computers (3 or 4 so far, I'm not sure) and different versions of the editor, drivers, firmware... everything. Any idea before I submit a ticket? Attached are screenshots of before and after
  18. Line6Pete1

    Renaming Setlists with Helix Editor 2.01

    To rename your desired setlist within the Helix Editor 2.01, be sure to click on the setlist name with your LEFT mouse button and hold it for a second. When you use a longer mouse click you should see the cursor appear with a blue highlight. Then, you can rename your selection. This will not work within the drop-down menu. Only the selected setlist name.
  19. All credits regarding this discovering goes to Elantric from Vguitar Forums. Guitarist and MIDI Designer Pro user François Desnoyers has been one of the most influential people in the MIDI Designer Community. Features from his suggestion list are still being implemented in every MIDI Designer release, and his international French is behind the French App Store text. But as you can see from his layouts, he’s serious about making MIDI Controllers, like this one for the Line 6 HD500. The HD500 does not allow for a lot of MIDI control. Even so, François solves one of the biggest problems with the interface, which is allowing direct, visible access to the presets: Having to rely on a reference grid to identify presets was not very pleasant. I decided to reproduce most of SETLIST panels on pages. You can mix and match pages from this layout with those for the Line 6 DT50 Amp Controller. This way you can control both your FX and your amp from the same device. Sweet! MIDI Controller for iPad for Line6 HD500, 1 of 2 Instructions for Use Buy MIDI Designer Pro or unlock MIDI Designer Lite Check out the instructions, screenshots, a short video and the read me file on the Community Site. Long press on the MIDI Designer layout and use “Open In…†to open it in MIDI Designer Pro or Lite unlocked. http://mididesigner.com/community/midi-controller-for-line-6-hd500/
  20. Hi all trouble-havers :angry: , In case you're having the error "error 1114 dynamic link library (DLL) intialization routine failed" when trying to open your recently installed Helix Editor application, refer to the following YouTube video and follow the instructions ( ). It appears to have something to do with laptops circa 2010-2012 that have switchable graphics. I tried my damndest and even opened a Line 6 trouble ticket (to no avail...they ended up telling me to contact Microsoft) to get this solved, but I just stumbled on this and now I can finally open the Line 6 Helix editor without errors. Hope this helps someone!
  21. Does anyone else feel that it would be incredibly useful to be able to display all the footswitch assignments at once on both an optional main screen page on the Helix and also on a screen in the editor? I would find it particularly useful when there are "Multiple(?)" footswitch assignments in a preset. And.. if we ever get scenes it will be even more important. It is impossible now to get a decent view of the footswitch assignments. The closest you can get is by going into pedal mode and again, this does not provide a decent view of multiple assignments. Tapping your way through using the cap sensitive switches is a poor substitute for seeing all assignments at a glance.
  22. ricksteruk

    Just used Helix editor for first time!

    I just used the Editor for the first time after having my Helix about 2 weeks. Looks good - it was especially nice to have a the graphic representation of the global EQ. I wanted to back up my setlist having done a successful gig with Helix and 35 unique presets for the songs on Friday night - as I've heard a rumour that a firmware update is on the way soon..... It was an absolute doodle to backup the set list, and I love the way it's so easy to re-order the set by just dragging and dropping. I could probably just do that for each gig rather than typing up and printing a set list on paper. Not sure if I'll use the editor for creating presets as it's already very nice to do on Helix itself, but who knows. I am looking forward to the ability to type in the Preset name rather than using the joystick that's for sure! :) Nice work Line6!
  23. Line6Tony

    How to run discontinued software

    Like its predecessors, Windows 10 has a compatibility mode to allow users to run older programs written back when previous versions of Windows were the newest operating system. Right click on the app. Select "Properties". Click the Compatibility tab. Under the banner, a check box will appear next to the text "Run this program in compatibility mode for:" with the options in a drop down menu. The various Windows operating systems will appear, depending on the app. A more involved option is to install a virtual version of the old operating system of your choice (“virtual machine” or "VM") on your computer. This is different than dual-booting a computer, where the user divides/partitions the space on a single hard drive and installs a different operating system on each section, allowing the user to choose which OS is booted when the computer is powered on. The advantage with VM is the ability to run a program in the operating system that it was designed for in the first place. Windows 10 is compatible with Microsoft Virtual PC, a virtualization software that allows Windows users to run multiple versions of Windows, all the way back to Windows XP. This is a free download from the Microsoft Download Center. Microsoft provided a free copy of Windows XP to run in Windows 7 Pro. Pro versions of Windows 8.1 include Hyper-V to host alternative operating systems. Otherwise, Oracle’s (formerly Sun’s) VirtualBox and VMWare are some of the more common options available and are accessible for Windows, Mac and Linux users. Mac users can also use Boot Camp and Parallels to access alternate OS versions.
  24. shawngs

    Where is the Helix Editor?

    I've ordered my Helix, which should be arriving tomorrow. (so excited!!) I saw on the website that Helix Edit 1.10 public beta is out. I looked for a file named "Helix Edit" but could not find it anywhere on the site. I see a "Helix Application 1.11.1" and a "Helix Application 1.10" Is that the correct file? Is the "Helix Application" the same as "Helix Edit?" if not, where can I find it? The posts say its in http://line6.com/software but I do not see anything called Helix Edit.
  25. Can i export a bundle, setlist, or individual tones from Pod HD Pro Edit and import it into the Helix Editor? I realize that the sounds will probably change somewhat. I've done quite a bit of custom midi settings and would like to keep my presets if possible.
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