Jump to content


  • Content Count

  • Joined

  • Last visited

Community Reputation

1,350 Excellent

About Line6Tony

  • Rank
    Line 6 Staff

Profile Information

  • Gender

Recent Profile Visitors

8,653 profile views
  1. Line6Tony

    Helix LT USB Cable electric shocks

    We're sorry to see this happen with your LT. Try multiple power strips, outlets and USB cables if possible to weed those out. Also try a different location altogether. If the shocks continue regardless of what's being used with the LT or where, please contact us with a ticket for repair options: www.Line6.com/support/tickets.
  2. Line6Tony

    ML Sound Lab IRs OMG!!!

    Thread has turned into junk and is generating reports.
  3. *NOTE: Any customization/modification performed will void the warranty if it results in damage to the guitar.
  4. Hi. We're sorry to see you run into trouble. Most guitars work fine with G10, but some instruments will not due to their wiring or the jack's physical configuration. There's an adapter that comes with the G10 that will help with most fit or compatibility issues. Please see this article for more details. If you feel the system is broken and needs to be replaced, please contact our staff with a ticket at www.Line6.com/support/tickets, and supply a receipt copy to show you're under warranty.
  5. Line6Tony

    HX Stomp Tutorials by Jason Sadites

    Click here for Jason's entire HX Stomp playlist Introducing... The Line 6 HX Stomp Line 6 HX Stomp - Jason Sadites Factory Preset Demo Line 6 HX Stomp - Introduction & Navigating The User Interface Line 6 HX Stomp - External FS 1-2/Exp. 4-5 Input...What It Can & Can't Do Line 6 HX Stomp - Dialing In... Intro & Placater Dirty Factory Preset Line 6 HX Stomp - Dialing In... 2.70 HX Edit Update & Factory Preset "Outtake" Line 6 HX Stomp - Dialing In A David Gilmour'ish Tone - Comfortably Numb'esque (WhoWatt 100) Line 6 HX Stomp - Dialing In A John Mayer'ish Tone (US Double Nrm Amp Model) Line 6 HX Stomp - Dialing In The Cali Texas Ch. 2 (Mesa Lonestar Drive Channel Amp Model)
  6. Q: How come my DL4 pedal says “9V AC” for Power Requirements, but the DC-DL4’s output is rated 12V DC? A: The DL4 was originally designed to be battery powered, or to optionally be powered by the Line 6 PX-2G power supply (which was a 9V AC output). Due to Level VI power supply efficiency requirements in North America, the PX-2G was discontinued in North America. However, the DL4, as well as the DM4, FM4 and AM4 stompboxes, can also work with a center-positive 12V DC supply, such as the DC-DL4 power supply.
  7. Line6Tony

    That's it???

    The End
  8. Line6Tony

    Helix Marketplace FAQ

    What is Marketplace? Marketplace lets you purchase custom Helix presets and impulse responses (IRs) created by select third-party development partners. You can browse by product or developer, listen to audio examples, and even watch demo videos if provided. Checkout is a breeze and you can pay with either credit card or PayPal. Why was Marketplace created? Our primary goal is to develop Helix as an open platform that will serve you for many years to come. We believe that will be best accomplished by supporting a vibrant, thriving community of third-party developers that continually expand the sonic and creative capabilities of Helix products. Can anyone become a Marketplace partner? Our goal is to provide you with high-quality products and a great overall experience. For these reasons, we will carefully curate Marketplace and include only partners that we feel meet those expectations. What kinds of products are available on Helix Marketplace? Helix Marketplace offers impulse response files (IRs) and Helix presets. These products will be sold individually and within collections or bundles, for example multiple impulse response files of the same amplifier with different microphones. The exact contents of each product are described on the respective Marketplace shop page. How much do Marketplace products cost? Pricing is determined entirely by the third-party developer, and we expect most products will sell for between $5 and $50. Can Marketplace products be returned? Yes. Our standard 15-day return policy applies. Returned Marketplace products will be deactivated once you log out and back in. Will there be free products as well? Some developers may offer free products for promotional purposes. Please check Marketplace listings on a regular basis. Can I still load non-Marketplace presets and IRs? Of course. Marketplace simply provides a convenient way to purchase additional resources and access them at any time. Will Custom Tone Be Removed? Not to worry. Custom Tone will still be available without changes. Who provides customer support for third-party products? Please contact third-party developers regarding setup and usage of their Helix presets and impulse responses. Third party contact information can be found on corresponding product pages within Marketplace. Contact Line 6 regarding Helix products generally, and questions involving the Marketplace online shop - including billing issues and difficulties downloading or importing presets and IRs. Which Line 6 products work with Marketplace products? Helix Floor, Helix Rack/Control, Helix LT, Helix Native, HX Stomp and HX Effects. Do I need a specific firmware and software version to use Marketplace products? Yes. You need these versions (or higher) to support Marketplace: · Helix/HX firmware v2.70 · HX Edit v2.70 · Helix Native v1.70 Will you add support for other Line 6 products, y’know, like Powercab? We cannot discuss future development plans at this time. I purchased a Marketplace item and cannot find the software download. Where do I need to look? You can find all your Marketplace downloads on the “Helix Marketplace” page within your Line 6 account. The link to this page is located in the “Hardware & Software” section on the main account page. We also provide a link directly to this page within the “How to Authorize Your Line 6 Product” email that you receive after any Marketplace purchase. Can I use items purchased through Helix Marketplace with non-Line 6 products? All third-party items sold through Helix Marketplace are copy-protected and require HX Edit software or the Helix Native plug-in to work. For this reason, they cannot be used with modeling devices or software from other manufacturers. How does this copy protection method work? Do I need additional hardware or dongles? Products purchased through Marketplace are automatically activated when imported into HX Edit or Helix Native. The activation process requires internet connectivity upon first use. The computer that was used for import gets authorized in the process, and no additional hardware or dongles are needed. How many licenses do I get? Can I share these licenses with others? We allow up to four individual computers to be authorized. If you own multiple Helix hardware units you can update all units without affecting license count. Finally, licenses are tied to your Line 6 user account and cannot be shared with others. Activation requires internet connectivity. How often will I need an internet connection? You will need to have an active internet connection every time you use a newly purchased product. The connection is needed so that our system can validate your license. Once a product was used at least once, the system remembers its state and will allow usage offline without internet access. I discovered that HX Edit and Helix Native require Line 6 account log-in. Why is this necessary? You will be asked to log into your Line 6 account if you work with third party products purchased through Marketplace. Log in is only required for the system to install or synchronize licenses, for example when importing third party Helix presets for the first time. * Log in will not be required if you do not use presets or IRs purchased through Marketplace. * On Windows systems, you may need to be online at all times in order to import and export Marketplace presets and IRs. Can I buy dog food, tequila, or 19th-century expressionist paintings via Marketplace? What? No.
  9. Line6Tony

    Guitar input not working

    We're sorry to see this happen. You should contact Yamaha Europe to see if they'll give you a grace period on the warranty. United Kingdom YAMAHA Music Europe GmbH Siemensstrasse 22-34 25462 Rellingen Germany Tel: +49 (0) 4101 303 0 Fax: +49 (0) 4101 303 333
  10. Line6Tony

    Helix DSP Values

    This is a known set of values as measured by a trusted Helix community member. Helix DSP Values.xlsx
  11. Line6Tony

    List of DSP usage per model?

    Guys the FB site that hosted that file mentioned might be compromised. I have attached a file that should be helpful. Helix DSP Values.xlsx
  12. Regarding connecting a Line 6 StageSource speaker to a Powercab via L6 Link, the verbiage for the AES/EBU connection in the manual is as follows: "When an AES signal is detected by the first Powercab unit in the chain, the chain will split the signal's left channel going to the first Powercab unit or Line 6 StageSource® speaker and the right channel to the second." When using this configuration, the StageSource has to go before the Powercab. If the Powercab is before the StageSource, the StageSource will not play. We hope to address this in a future update.
  13. You're not helping, you're trolling our company and staff. Your email tells me you're chuckewheat, which is a banned account. If you continue, I will ban your Guitarkyller account also. I'd rather not, as I've seen you post helpful commentary before. Please behave or leave. There will be no other conversation from me.
  14. Line6Tony

    Ampeg Acquisition FAQ

    Q: Where will Ampeg be located? A: We will be managing the Ampeg brand from YGG’s headquarters in Calabasas. Yamaha Guitar Group and LOUD will be working together over the next few months to ensure a smooth transition for all customers, dealers, and distributors, after which Ampeg operations will be headquartered in Calabasas, CA at the Yamaha Guitar Group, Inc. offices. Q: How will Ampeg products be sold? A: YGG’s sales team will manage the distribution of Ampeg products like they manage the Line 6 branded products. On day one, we will have a transitional service agreement in place with Loud that will allow existing Ampeg dealers and distributors to continue to order and receive Ampeg products as they had before the acquisition. Q: What if I need technical support on my Ampeg product? A: LOUD will continue to supply support from technicalsupport@loudtechinc.com and their Technical Support Library website during the transition period, after which support will move to YGG’s support team and our website. Q: What if I need service or parts for my Ampeg product? A: Service and parts will continue to be supplied by U.S. and Canadian Ampeg Authorized Service Centers. Customers outside the U.S. and Canada should contact their local distributor.
  15. Line6Tony

    DL4/MM4 Labels

    The labels are sold in the US on our web shop: https://shop.line6.com/dl4-mm4-tweak-tweez-label.html Otherwise, your area's distributor can order them under part number 40-25-0044. The enclosed file can be used to print them.