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Windows drivers with support for Core Isolation with Memory Integrity are now available with Driver version 2.00.0.0 or greater for the following device families: Line 6 Helix Line 6 POD Go Line 6 HX Stomp Line 6 POD Express Line 6 Spider V Line 6 Powercab Line 6 Firehawk Line 6 AMPLIFi We recommend enabling Core Isolation with Memory Integrity prior to installing your Line 6 driver. Please review the following if Windows will not enable Core Isolation with Memory Integrity after Line 6 2_5 drivers are already installed: • In some cases, the Core Isolation system page was blank/not available, therefore leaving the user with no way to verify incompatible drivers, or the ability to enable memory integrity. https://answers.microsoft.com/en-us/windows/forum/all/windows-11-core-isolation-page-not-available-the/a3498971-7c1c-49a1-b6c8-a57c25f215e2 • User uninstalls unsupported 3rd party drivers and various files (ex. AvsFilter.sys) remain listed as incompatible. With this outcome is advised to install DriverStoreExplorer and remove (force delete) the driver which is listed by vendor in the app. https://github.com/lostindark/DriverStoreExplorer • All incompatible drivers were removed and are no longer displayed as incompatible, yet the user was unable to enable memory integrity (shaded button). This is a registry issue where the “HypervisorEnforcedCodeIntegrity” folder’s contents need to be edited, or perhaps even created. Any registry edits are at the users risk. https://www.syxsense.com/wp-content/uploads/syxsense-securityarticles/windows_configuration/syx-1009-12236.html
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sergio1992 started following Line6Tony
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Q: I’ve connected everything correctly to my POD Express and it is powered on – why is there no audio? A: Please make sure to turn the volume thumbwheel on the left side of the unit to set the overall output level for the OUT & PHONES. Q: What kinds of batteries are recommended? A: Alkaline batteries are recommended. Non-alkaline batteries such as NiMH or Lithium rechargeables may be used, but the indication of remaining battery life may not be reflected with accuracy and performance expectations may vary. Q: What is the expected operating time with battery power? A: The performance expectations may vary depending on whether headphones are connected (and even the type of headphones can affect this), how much DSP is in use, how frequently the user interacts with the UI, etc. The operating time is typically a minimum of 6 hours when using alkaline batteries (but under ideal conditions this can be up to 10 hours). Q: What other ways can the product be powered? A: POD Express Guitar and POD Express Bass can be powered by a 9V DC power supply, such as the optional Line 6 DC1g. The product cannot be powered over USB. Q: How can I use my POD Express Guitar or POD Express Bass as an audio interface? A: Power your POD Express Guitar or POD Express Bass with batteries, or with a 9V DC power supply. Connect the product to your macOS or Windows computer with a USB-C cable (not included). Q: Do I need a driver to use this with my computer? A: For low latency USB audio operation on Windows computers (required for most Windows DAW applications), you must first download and install the Line 6 POD Express ASIO® driver. For macOS computers and iOS or Android mobile devices, there is no Line 6 driver installation necessary—POD Express Guitar/POD Express Bass support the class compliant driver. For details on driver support with the latest operating systems, please visit line6. com/support. Q: What firmware is included on the product? A: POD Express Guitar and POD Express Bass ship with firmware version 1.00.0 installed. Please visit the line6.com Downloads page to download the Line 6 Central updater application. This can be used to update the firmware for POD Express and POD Express Bass, when any new versions are released. Q: How can I update my POD Express firmware or check for new releases? A: You will need to use Line 6 Central version 1.01.0 or later. This is available from the Line 6 Downloads page. Q: Can I use TRS cables with the Main Output jacks? A: Yes. Q: What if I am connecting to a balanced input. A: If you are connecting a TRS or TS cable to a balanced input, the result will be 6dB lower than if connecting to an unbalanced input. Q: If the batteries have run down but are still installed in POD Express, the device may still power itself on momentarily. Is this normal? A: Yes. Once the batteries reach a low level, the unit will power off. Given time, batteries may “rebound” to a higher voltage. This may cause the unit to momentarily power back on while drained batteries are still installed in the unit.
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A Catalyst may seem "dead" if a firmware update fails to complete itself. If the Catalyst fails to update: Power down the amp and close the Updater app. Open the Updater again, then power up the Catalyst while holding A and B to put the unit into bootloader mode. You will then need to manually select the correct Catalyst product from three choices presented by the Updater. Select the latest firmware version, then accept the Terms and Conditions. After the update is complete, power down your Catalyst amplifier, then “RESET” the amplifier by holding down the “B” and “MANUAL” channel buttons while turning the power switch back on.
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KauanAraujo started following Line6Tony
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Line 6 Central does not detect JTV-59
Line6Tony replied to silverhead's topic in James Tyler Variax Guitars / Workbench HD
Hey silverhead. This is not specific to your system. I was told that a user cannot update a Variax via a Helix, instead they must use an HD 500x or the VDI USB device. I was told Variax was never supported for updates via Helix. Nevertheless, we have a bug in for this. -
We are pleased to announce the release of Line 6 Central, our new device management platform. The modern user interface in Line 6 Central brings a simple and clear experience for keeping all your compatible Line 6 gear updated with the latest firmware. The refined workflow in Line 6 Central walks you through the steps required to update your device. This new platform is built on the latest architectures, bringing improved security and seamless operating system integration. Using Line 6 Central is fairly similar to using our previous updater apps Line 6 Updater and Line 6 Monkey. We encourage Line 6 Updater and Line 6 Monkey users to try Line 6 Central for keeping their compatible devices up to date. Otherwise, please continue using the latest version of the applicable software to update your hardware. Please know that Line 6 Central does not replace any of our editor/librarian apps. We still strongly suggest using these apps to back up your presets and settings before updating your firmware. If Line 6 Central gains backup capabilities at any point, we will provide information regarding when and how to transition between apps. The current version of Line 6 Central is compatible with the following device families: Helix (Helix, Helix Rack, Helix LT) HX (HX Effects, HX Stomp, HX Stomp XL, HX One) POD Go (POD Go, POD Go Wireless) Catalyst (60/100/200) DL4 Mk II Spider V (20/30/60/120/120HC/30 MkII/60 MkII/120 MkII/120HC MkII) FBV 3 Relay G70/G75 Relay G10 (G10/G10S/G10T/G10TII) AMPLIFi (30/75/150/FX/TT) Firehawk (FX/1500) POD HD500 (HD500/Pro/Bean/500X/Pro X) James Tyler Variax (59/69/89), Variax Standard, Shuriken (Cannot use Helix as interface) POD Studio (UX1/UX2/GX) Toneport (UX1/UX2/GX/DI) Variax (300/600/500/700/VDI) Support for Powercab will be coming soon. "Please Relaunch" Error Message The Line 6 Central app cannot be run as administrator on any Windows system. If you experience this error message, we suggest you go to the root .exe file (C:/Program Files (x86)/Line 6/Line 6 Central), right click it, select “Properties”, and uncheck “Run this program as an admin” located in the Compatibility tab. We encourage you to contact our Support Staff if you run into any other issues with Line 6 Central.
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Variax line discontinued?
Line6Tony replied to sornord's topic in James Tyler Variax Guitars / Workbench HD
It's official now. -
Attention AMPLIFi and Firehawk owners: We have learned that Google will not be making older applications available for the newest versions of Android at the end of October 2023. This will affect AMPLIFi and Firehawk remotes. As of November 1, 2023, new users running Android versions higher than KitKat (Android 4.4, API Level 19) will no longer see AMPLIFI and Firehawk remote available in the Google Play store. Existing users will still be able to access the apps, regardless of Android version. “New user” means that the user has never downloaded the app, and wishes to do so for the first time. “Existing user” means that the user has previously downloaded our app. As Firehawk support expires 5/1/2024, and AMPLIFi support expires 12/1/2023, we had already planned to not update these apps. However, we have discovered a 3rd party host of the APK (Android Application Package) needed by new users to run the app. We’d like to warn users to proceed at your own risk, as it’s a somewhat advanced user process to load APKs directly, and it is not a procedure that we support. As a guide, here’s a customer’s experience as reported in a support ticket with our staff: I ended up downloading the APK file from here: AMPLIFi Remote: https://amplifi-remote.en.softonic.com/android Firehawk Remote: https://firehawk-remote.en.softonic.com/android I copied it into the download folder on my Samsung J7. (Android 7.1.1) I had to uncheck the "other sources" option in Security on the phone so I could install from a place other than the Play store. I opened it up on my phone and tapped to install. Turned on the hardware and pushed the Bluetooth button. Turned on Bluetooth on my phone and they connected!
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Attention AMPLIFi and Firehawk owners: We have learned that Google will not be making older applications available for the newest versions of Android at the end of October 2023. This will affect AMPLIFi and Firehawk remotes. As of November 1, 2023, new users running Android versions higher than KitKat (Android 4.4, API Level 19) will no longer see AMPLIFI and Firehawk remote available in the Google Play store. Existing users will still be able to access the apps, regardless of Android version. “New user” means that the user has never downloaded the app, and wishes to do so for the first time. “Existing user” means that the user has previously downloaded our app. As Firehawk support expires 5/1/2024, and AMPLIFi support expires 12/1/2023, we had already planned to not update these apps. However, we have discovered a 3rd party host of the APK (Android Application Package) needed by new users to run the app. We’d like to warn users to proceed at your own risk, as it’s a somewhat advanced user process to load APKs directly, and it is not a procedure that we support. As a guide, here’s a customer’s experience as reported in a support ticket with our staff: I ended up downloading the APK file from here: AMPLIFi Remote: https://amplifi-remote.en.softonic.com/android Firehawk Remote: https://firehawk-remote.en.softonic.com/android I copied it into the download folder on my Samsung J7. (Android 7.1.1) I had to uncheck the "other sources" option in Security on the phone so I could install from a place other than the Play store. I opened it up on my phone and tapped to install. Turned on the hardware and pushed the Bluetooth button. Turned on Bluetooth on my phone and they connected!
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Attention AMPLIFi and Firehawk owners: We have learned that Google will not be making older applications available for the newest versions of Android at the end of October 2023. This will affect AMPLIFi and Firehawk remotes. As of November 1, 2023, new users running Android versions higher than KitKat (Android 4.4, API Level 19) will no longer see AMPLIFI and Firehawk remote available in the Google Play store. Existing users will still be able to access the apps, regardless of Android version. “New user” means that the user has never downloaded the app, and wishes to do so for the first time. “Existing user” means that the user has previously downloaded our app. As Firehawk support expires 5/1/2024, and AMPLIFi support expires 12/1/2023, we had already planned to not update these apps. However, we have discovered a 3rd party host of the APK (Android Application Package) needed by new users to run the app. We’d like to warn users to proceed at your own risk, as it’s a somewhat advanced user process to load APKs directly, and it is not a procedure that we support. As a guide, here’s a customer’s experience as reported in a support ticket with our staff: I ended up downloading the APK file from here: AMPLIFi Remote: https://amplifi-remote.en.softonic.com/android Firehawk Remote: https://firehawk-remote.en.softonic.com/android I copied it into the download folder on my Samsung J7. (Android 7.1.1) I had to uncheck the "other sources" option in Security on the phone so I could install from a place other than the Play store. I opened it up on my phone and tapped to install. Turned on the hardware and pushed the Bluetooth button. Turned on Bluetooth on my phone and they connected!
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All Line 6 hardware and software work as expected with Sonoma, and there have been no unexpected compatibility issues while updating hardware in Sonoma. Below are all known issues regarding Sonoma compatibility: POD HD, POD HD Pro, POD HD Pro X, POD HD 300, POD HD 400, POD HD 500, POD HD 500X and Variax Workbench Editors: The apps launch and are functional, but they have special characters in the menu toolbar where the app’s name should be. This only happens on the first run of the app. Driver Issues: Incorrect driver version is displayed in Control Panel (TonePort and POD HD) Unable to select Sample Rate/Buffer Size in Standalone apps (Helix/POD Go used with Metallurgy and SVT Suite) POD Farm, Amp Farm and Echo Farm Continue to Work in Rosetta Mode: Starting with Big Sur macOS 11, Apple introduced Rosetta v2, which allows applications to run in an emulated mode. Rosetta runs automatically with our software that is NOT a plugin. To use Rosetta with our plugins, locate your DAW in the Applications folder. Use command ⌘+I and check the “Open in Rosetta” box. You may have to rescan your plugins afterwards. Legacy System Extension Warning After Updating to Sonoma: Anyone who updates their system to Sonoma will be greeted with the same one-time alert that Line 6 users experienced while updating to Ventura. No action other than clicking "OK" is needed.
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mikojammin123 started following Line6Tony
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Is the James Tyler Variax/Variax Standard/Shuriken guitar still manufactured? No, it is no longer manufactured. Despite this, retailers may still have units in inventory over time. Why is it no longer manufactured? Typically, as with many companies, the decision to end the manufacture of any YGG product is based on one or more of these factors: a lack of market demand, a planned successor product, or because the parts to manufacture it are no longer available. What product will replace it? For a number of reasons vital to our business, we can't comment on future product releases, but follow us on social media or sign up for our email list to receive new product announcements. Why is it at a lower price? You may find the James Tyler Variax/Variax Standard/Shuriken guitar at a lower price at retailers to allow them to clear their inventory of this discontinued product. If I buy it, will you honor the warranty? Yes. The full warranty applies if bought as new from an authorized Line 6 retailer and a receipt copy is furnished. See our Warranty page for details. In what ways will the discontinued product be supported? You can find manuals on our Legacy Products page, additional information at our Knowledge Base, tutorial videos on our YouTube Support channel, and our Customer Support team can be reached from our Contact Us page.
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UNFITEARTH started following Line6Tony
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Can I send an email to Line6 Support team?
Line6Tony replied to leemh's topic in James Tyler Variax Guitars / Workbench HD
Craig, we get calls, email tickets, texts and chats every weekday. Start at https://line6.com/company/contact/. All software is free to download at www.Line6.com/software. -
Mission EP1-L6 Expression Pedal For Line 6 Products Part number: 99-040-3505 The Mission EP1-L6 connects to the Line 6 device with a single TS cable. TRS cables are not required for Line 6 expression pedals. Pedal Dimensions: 10″ x 4″ x 3″ Weight: 3.2lb Potentiometer: 10K Ohm Linear Compatible Line 6 devices DL4 Delay MkII Helix Helix Rack Helix LT Helix Control HX Stomp HX Stomp XL HX Effects Firehawk FX Pod Studio KB37 Toneport UX8 M13 M9 M5 DL4 Delay FM4 Filter DM4 Distortion MM4 Modulation FBV Shortboard MkII Mobile Keys Pod HD 500 Pod HD 500X Pod HD 400 Pod X3 Live Pod XT Live Mission SP1-L6H Expression Pedal With Switch For Helix Part number: 99-040-3605 The Mission SP1-L6H connects to the Line 6 Helix Rack or Rack controller with a single TS cable for expression, and a single TS cable for the toe switch. TRS cables are not required for Line 6 expression pedals. The toe switch function is only supported on the Helix Rack and Rack controller. Other Line 6 devices do not have a toe switch input. The switch output may be left unconnected if this function is not required. The Mission EP1-L6 is recommended for other Line 6 products where a toe switch input is not available. Pedal dimensions: 10″ x 4″ x 3″ Weight: 3.2lb Potentiometer: 10K Ohm Linear Switch: TS Momentary Compatible Line 6 Devices: Helix Floor Helix LT Helix Rack Helix Rack Controller HX Stomp HX Stomp XL DL4 MK2 Q: Do I need to reprogram my changes with the Mission Expression Pedal every time I plug the pedal in? A: You do not need to restart your effect unit every time you want to reset the expression pedal. Your expression pedal settings will remain the way you set them up regardless of effect knob settings. Your expression pedal settings can be saved to the effects parameters saved by the footswitches. Q: Can I use the Mission Expression Pedal to control the volume, wah, or tweak function on my Line 6 product? A: Yes. Simply plug the Mission Expression Pedal into either the "PEDAL 1" jack or the "EXPRESSION PEDAL" jack on the back of the device. Q: How do I use the Mission Expression Pedal with a POD unit when connected to the unit or an FBV shortboard? A: Press the "Edit" button, then turn the "Select" knob until you see the "Wah/Volume" page. On the Volume side, select or highlight "Assign" with the third soft button located under the main display. Turn the "Effect Tweak" knob to change from Volume to Tweak. In the PODxt, these parameters are changed on the page after the "Wah/Volume" page. By changing from "Volume" to "Tweak", you have engaged the Mission pedal to control any function that comes under "Tweak". To find out what's under the "Tweak" selection, turn the "Select" knob to the next page where you will see "FX Tweak | Tempo". On the FX tweak side, you may scroll through the stomp tweaks, delay tweaks, mod tweaks etc. Make sure if you select, say, the delay time, the delay button light must be on and so on with the other effects types. Q: How do I use a Mission Expression Pedal with a Stomp Box Modeling Pedal? A: See the following document for information on how to use the Mission Expression Pedal with your Four button modeling pedal: Expression Pedal & Stompbox Modeler Pedal FAQ
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We've been made aware that Spider V Remote is currently not available from the Google Play Store for some Android 11, 12 and 13 devices. We have confirmed that this is due to a change in the Google Play Store’s compatibility policy. An update to Spider V Remote which resolves this issue is in progress. We will update this entry with any relevant news as it develops.