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    • Line6Tony

      Welcome to the Line 6 forums!

      Hello, Line 6ers. We are pleased to announce the latest incarnation of our community support forums. Feel free to explore and post threads. Our forums are here so that our community members will continue to help one another, partake in respectful, thought-provoking debates and conversations, and forge great relationships.   Line 6 has appointed the Line 6 Experts to moderate the forums, but occasionally, Line 6 staff will post to certain threads. As these are community support forums, please remember that your post is not a direct message to Line 6. If you need to contact our technical staff, please do so at www.Line6.com/support. Also, please submit your product ideas at www.line6.ideascale.com so the community can vote up the best ideas.
      For those who've used our previous forum system, please note that the old forums are archived in a read-only state at http://line6.com/supportarchivenew/ There's still a lot of useful information there.   We'd like to remind everyone that by using our forums, you are agreeing to our Terms of Use, found at http://line6.com/termsofuse.html. Please remember to treat everyone with respect, and expect the same from your fellow community members. We're looking forward to your continued contributions to our community.       Line 6 Customer Support
    • Line6Tony

      What tones do you want Line 6 to build?

      Folks,   Here is where to go to let Line 6 know what tones you are interested in seeing built: http://line6.ideascale.com/a/ideafactory.do?mode=top&discussionFilter=byids&discussionID=47764. We will use your feedback when creating how-to videos and setting presets on our products.   One tone per submission so others can vote on it, please. We encourage you all to submit as many tones as you want, but it doesn't work when you lump them all into one submission. Thanks!       Line 6 Customer Support
    • Line6Tony

      Templates and tones from L6 Tone Made Easy classes

      Tone Made Easy is a series of classes presented by Line 6 that teaches the fundamentals of how to create great guitar tone using basic techniques and equipment knowledge.   For content that you can reference to learn how to become a better sounding guitar player, including the templates that re-create some of your favorite guitarist's tones, go to http://line6.com/tone-templates/.   To learn more about Tone Made Easy and other events, go to http://line6.com/events/.
    • Line6Tony

      "Why is Line 6 not responding???"   10/29/2015

      Friends of Line 6,   We notice that many times, customers ask on our forums "Why is Line 6 not responding???"   Please understand that our forums exist so that our community members can help one another and talk to each other. Our very knowledgeable Line 6 Experts monitor and moderate our forums, and have direct lines to Line 6 staff to report trouble or get useful information, but they are not paid employees of Line 6. Line 6 staff is generally aware of the most sensitive and/or active forum threads, and occasionally will post to certain threads. However, our forum is not the appropriate place to ask Line 6 for a response to your questions. Additionally, sending a private message to a Line 6 staff member does not guarantee a response.   Remember, if you need to contact our technical staff, we welcome you to do so at www.Line6.com/support. Here you can either create a support ticket or call our US or EU staffs.   Also, "Why is Line 6 not responding???" can mean "Why is Line 6 not fixing {insert issue}???" Again, Line 6 staff is generally aware of the most sensitive and/or active forum threads and issues. Please know that once we are aware of a given issue, we have to capture enough data to reproduce and understand the issue, create the resolution for the problem, test it, and make sure that nothing else is broken in the process. Unfortunately, the process takes weeks and sometimes even months, depending on the complexity of the issue, cooperation of other companies, and a variety of other factors. We appreciate your patience during those times, and we'll do even better at providing meaningful communications periodically.   In the end, we, your fellow musicians, truly want to resolve any such issues as quickly as possible so you can get back to making music with your Line 6 gear. We thank you for your patronage and your understanding.       Best Regards,   Line 6
    • Line6Tony

      Warning about downloaded tones, patches and presets   01/11/2016

      Please be aware that downloaded tones, patches and presets that were created by other users have the potential to be corrupted and not work correctly on the target device. Firewall/Antivirus/Internet security applications, Internet/video accelerators and proxy servers, among other things, can be causes of trouble with downloaded files.   If your device freezes, a rule of thumb is to back up your custom patches, reset the unit to its factory state, ensure the unit does not freeze while in this state, then load your patches one by one, testing after each load to determine which patch is faulty.   Otherwise, please contact our Customer Support team at www.Line6.com/support/tickets. Please be prepared to supply your backup file so that we can investigate your case further.

Line6Tony

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  1. DL4/MM4 Labels

    The labels are sold in the US on our web shop: https://shop.line6.com/dl4-mm4-tweak-tweez-label.html Otherwise, your area's distributor can order them under part number 40-25-0044. The enclosed file can be used to print them.
  2. Whats going on with G70/G75 in Europe?

    Hi, Alexi. I'm sorry you are caught up in this issue with G70/G75. Although we are actively working on resolving this issue as quickly as we can, we cannot guarantee that you will have the units within four weeks. We ask that you please consider the Relay G50 as a replacement digital wireless system. It has shown to be as roadworthy and perform as reliably as the G70/G75.
  3. Powercab FAQ

    LINE 6 POWERCAB 112 / POWERCAB 112 PLUS So are these the Helix FRFR speakers we’ve been requesting for, like, years? Nope—Powercab is waaay beyond your bog standard FRFR speaker. When paired with any modeler, it’s an active speaker system that can deliver a much more authentic “amp-in-the-room” playing experience. However, when set to Flat mode (and whether you load IRs into Powercab or your modeler), Powercab amplifies the sound of your presets as they are, similar to a traditional FRFR speaker system—but with the response and feel closer to that of an actual guitar amp. Powercab works as both a backline amp and a wedge speaker, thanks to its integrated kickstands. Oh, and it looks like a guitar amp instead of a PA speaker. So that’s cool. What’s going on under the hood? Powercab doesn’t utilize cab modeling; it has true speaker modeling. Speaker Modeling is Line 6’s proprietary method of duplicating the frequency and behavior of speaker drivers by themselves, independently of the cabinets in which they happen to be loaded. Imagine having an empty 1x12 speaker cabinet where you can swap out the Greenback for a Creamback or a Swamp Thang or an Alnico Blue—instantly—and you’re close. I don’t own Helix. Will Powercab work with my Kemper, Atomic, or Fractal box? Absolutely! And any other modeler as well, including POD HD500X. In fact, if your modeler has a 48kHz AES/EBU out (or S/PDIF out with RCA-to-XLR M adapter), with Powercab 112 Plus you can run everything digitally, with no additional D/A/D conversion or latency. And if your modeler sends MIDI messages, you can even sync Powercab 112 Plus’s presets and user IRs with your modeler or profiler’s presets. Which six speakers are the models based on? Celestion® Vintage 30 Celestion® Greenback 25 Celestion® G12M-65 Jensen® P12Q Eminence® Swamp Thang Patriot Series Celestion® “Blue Bell” Alnico What’s the difference between Powercab 112 and Powercab 112 Plus? Powercab 112 Plus adds the following: 2-inch, 128 x 32-pixel LCD display 128 user preset locations 128 user IR locations MIDI In and Out for recalling presets, IRs, and most parameters (can also be recalled via USB) AES/EBU | L6 LINKTM digital In and Out Additional input for use as an FOH monitor (post-DSP) Powercab Edit connectivity USB audio interface for jamming along with or monitoring backing tracks from your Mac/PC/iOS* device User-selectable mic modeling and distance on the XLR output (Powercab 112’s output uses an SM58 model only) Powercab 112 Plus is about 2 lb (1 kg) heavier *iOS interfacing requires the Apple Camera Connection Kit How loud do they get? 250 watts total. That's 200 watts to the woofer and 50 watts to the compression driver. Wait. 250 watts doesn’t sound like much. Aren’t there other speakers that are thousands of watts? 250 real watts, not marketing watts. The operative spec here is SPL (Sound Pressure Level). Powercab reaches 125dB SPL handily. You should have no problems playing next to the drummer. What’s the reference speaker used? Powercab features a custom designed 8Ω, 12" coaxial speaker that uses a guitar-style cone as opposed to a PA-style cone with a 2” high-temperature voice coil loosely based on the Eminence Beta 12CX format. The 1” compression driver is a Celestion CDX 1-1010, which is used only for Flat mode, monitor feeds, and user IR modes; it’s not utilized at all for speaker models. How do I load IRs into Powercab 112 Plus? From the free Powercab Edit software (Mac/PC) via USB. So I can edit presets via Mac or PC? Yes. Powercab Edit (Mac/PC, available this May from http://line6.com/software/) is used to manage, reorder, backup, import, and export your Powercab 112 Plus presets and IR files (2048-point, 48 kHz .WAV). This allows you to easily create an unlimited collection of presets and IRs stored on your computer, and transfer them as needed to Powercab 112 Plus. Can I get a cover for Powercab? Yes, Powercab covers will be available from select retailers and the Line 6 Store; expected US street price is $69.99. Dimensions/weight? Am I gonna break my back? Powercab 112—22.3”w x 18.2”h x 12”d (33.25 lbs), Powercab 112 Plus—22.3”w x 18.2”h x 12”d (35.5 lbs) What’s the price? Powercab 112—$599.99 US street, Powercab 112 Plus—$799.99 US street When are they shipping? May 2018.
  4. "Click Here For Common..."

    Sorry guys. One thing at a time. All forums should now be visible, and I resized the button. @soundog, the graphics are a riot!
  5. Helix Tutorials by Jason Sadites

    How To Create a Great Tone - Pt. 1 How To Create A Great Tone - Pt. 2 - Internal Cabs How To Create A Great Tone - Pt. 3 - Using A Split Block For Dual Cabs How To Create A Great Tone - Pt. 4 - Using Sag, Hum, Ripple, Bias etc. How To Create A Great Tone - Pt. 5 - How To Use A Compressor How To Create A Great Tone - Pt. 6 - Understanding And Using EQ's How To Create A Great Tone - Pt. 7 - Understanding And Using Delays How To Create A Great Tone - Pt. 8 - Understanding And Using STEREO Delays How To Create A Great Tone - Pt. 9 - Understanding And Using SNAPSHOTS How To Create A Great Tone - Pt. 10 - Modulation FX 1: Chorus & Vibrato How To Create A Great Tone - Pt. 11 - Stock Cabs vs. IR's How To Create A Great Tone - Pt. 12 - Using Split & Merge Blocks How To Create A Great Tone - Pt. 13 - Stock Cabs REVISITED How To Create A Great Tone - Pt. 14 - Dialing In Tones For Live Playing How To Create A Great Tone - Pt. 15 - Reamping & Audio Interface Use How To Create A Great Tone - Pt. 16 - Understanding And Using REVERB How To Create A Great Tone - Pt. 17 - Creative Use of EXPRESSION PEDALS
  6. Firehawk 1500 includes a Looper, which is accessed using the Line 6 FBV3, allowing you to quickly record, playback and overdub loops. Use the Firehawk Remote app to assign the Looper to one of the FS1-FS5 FBV3 footswitches, change the Looper's position in the signal flow and edit the Looper Volume & EQ parameters as desired. Once assigned to a footswitch, you can access that single footswitch to trigger all the following functions: To start recording: Press the dim white, Looper-assigned footswitch. The footswitch LED will flash red, indicating the Looper is recording. To stop recording: Press the Looper switch again to end recording. The LED will flash green, indicating the Looper is playing back your loop. To overdub on top of your recorded loop: Press the Looper switch again while the loop is playing. The LED will turn orange, indicating it’s in Overdub Mode. To reverse playback of your loop: Press and hold the Looper switch for ~2 seconds while the loop is playing. Press and hold the Looper switch again to revert back to non-reverse playback. To stop Looper playback: Double-tap the Looper footswitch. The LED stops flashing and turns bright white, indicating a loop is stored in memory. Press the Looper footswitch again to restart playback of the stored loop. To delete the recorded loop and start from scratch: Stop the Looper and press and hold the footswitch for ~2 seconds. The LED returns to dim white, indicating there is no loop in memory.
  7. Apple’s policy is that if you acquire an app, free or not, the app should be available to download to any of your personal devices. However, as the app is updated, it's requirements may change and prevent fresh downloads on older devices. Example: If you attempt to download AMPLIFi Remote to an old device, and the minimum iOS version is 11 or above, you’ll get an installation error: "This application requires iOS version 11 or later. You must update to iOS 11 in order to use this application." To get AMPLIFi Remote onto the older device, you'd have to first acquire the app via iTunes on a computer, or via the App Store on a device that is running the required iOS version, then download the app on the older device. Note that iPhone-only apps won't appear on an iPad, and vice versa. For our example, we’ll use iTunes. Use the search box for the name of your application. Select the app in the search results. Click the “Buy” or “Get” button to acquire the app (you don't have to download it). Use your older iOS device and search for the exact app in the App Store or click on the “Purchased” icon in the lower navigation bar. When you locate the app, click the “Install” button. After you click “Install”, you’ll see a popup indicating that there is an older version of the app available for download. Click “Download” to install the last compatible version.
  8. Helix LT Pedal adjustment spec

    We recommend a maximum torque of 35 kg-cm or 30 lb-in. The factory torque setting is intentionally a bit high (extra insurance so the pedal doesn’t loosen during shipping). On the lower end, we know anything looser will be better, so we don’t see a need to specify a minimum torque – that can be adjusted according to taste.
  9. HX EFFECTS FAQ

    HX EFFECTS FAQ Ugh, I don’t wanna READ. Can’t I just watch some videos? Paul Hindmarsh’s Intro Video (5:57): Learning 80% of HX Effects in less time than it takes to listen to “Never Gonna Give You Up” (3:23): FAQs are for unwashed plebeians; can I just have the full manual? HX Effects Cheat Sheet (PDF): https://line6.com/da... - English .pdf HX Effects Owner’s Manual (PDF): https://line6.com/da... - English .pdf Is there preset compatibility between Helix and HX Effects? No preset compatibility between HX Effects and Helix Floor/Rack/LT/Native. Is this the new M13 or M9? Not really. HX Effects is much more powerful and flexible (and way deeper!) than M-Class processors. So then… it’s an effects-only version of Helix? Closer. HX Effects is designed for the guitarist and bassist who embraces traditional amp and pedalboard rigs. What effects does it have? HX Effects has all 117 effects models from Helix. In addition, we’ve included a Legacy library of 77 effects from M13, M9, M5, DL4, MM4, FM4, and DM4. It does not have any amp or cab blocks; however, it can load impulse responses (IRs) for parallel stage+FOH routings and acoustic guitar body resonance. Aww man, why couldn’t you give us just one amp model block? This box ain’t for you, my friend. It’s for your bandmates who love their real amps and pedals (like many of those who work at Line 6!). Will HX Effects have the new reverbs (and Multi Pass delay) from the Helix 2.50 update? Update it to 2.50 and it will. As 2.50 wasn’t finished when the first run of HX Effects was manufactured, initial shipping units may still be at 2.40. Download the latest version of Line 6 Updater here: www.line6.com/downloads How many effects can HX Effects run at once? Up to nine, DSP permitting. Can the effects be in any order? Yes. There’s a special Signal Flow menu for moving blocks around and routing them to parallel Path B, but for day-to-day operation, you just plug in and play. Could I throw this in the loop of my Helix to add additional DSP horsepower? I suppose you could—and with a single MIDI cable the presets would sync by default—but you probably won’t need to, as the Legacy effects in Helix firmware 2.50 use notably less DSP. Could I throw this in the loop of my Kemper, Fractal, or Atomic modeler to add a ton of new and classic Line 6 effects? Hmmm… That’s actually a pretty neat idea. Want a job? Hold up. Six stomp switches, nine blocks. Why the disparity? You can assign multiple blocks to the same switch and even toggle between them. Plus, you don’t have to waste a footswitch on any wah, volume pedal, or FX Loop-as-4-Cable Method blocks. So HX Effects supports 4-Cable Method? There are two mono effects loops (or one stereo effects loop) for inserting your favorite pedals anywhere into HX Effects’ signal flow and/or connecting to your amp(s) via 4CM or 7CM. There are even templates to get you started. How do I swap footswitch assignments? Touch-hold two footswitches and press OK. Footswitch assignments can be made independent of effects order. I see only three edit knobs. Press for more parameters. Touch an effect switch for one second and parameters spill across the switches so you can see them all at once. What about some of the cooler Helix features like snapshots, Pedal Edit mode, and assigning controllers in 3 seconds? Yes. How many presets and snapshots are there? HX Effects has 128 preset locations, each of which has four snapshots. Does HX Effects have true bypass? Yes. Press MODE and TAP to bypass HX Effects completely, either via analog relays or DSP with reverb and delay trails. Does HX Effects have a looper? Yes. The same looper from Helix can be added as one of the nine available effects. Does HX Effects have amp control outputs? Yes. Each of the two expression pedal inputs can be globally switched to act as a dual amp control output. So a total of four amp controls can be accommodated. Or two amp controls and one expression pedal. Or two expression pedals. Or neither, if you’re into the whole brevity thing. Can I use HX Effects to control other pedals? Absolutely, as well as Mac/PC/iOS* software over USB. Stomp mode switches or connected expression pedals can send a variety of MIDI messages and selecting a preset or snapshot can send up to six buffered commands. Just like its bigger brothers, HX Effects wants to be the command center of your guitar or bass rig. *iOS control requires the Apple Camera Connection Kit Can I customize the scribble strip labels and LED colors? I suppose since everyone else and their mom is doing it now , yeah. Is there a Mac/PC editor? The same HX Edit application works with Helix, Helix Rack/Control, Helix LT, and HX Effects, but when HX Effects is connected, it appears as just a librarian and IR loader for now. Just update it to version 2.50. We expect to update HX Edit with full editing capabilities for HX Effects later this spring. Does HX Effects have an audio interface? No—it’s designed for your pedalboard. It will send and receive MIDI data over USB, however. Can I power HX Effects from my DC pedalboard supply? Line 6 only officially supports operation with the included DC-3G. Using any power supply other than that supplied by Line 6 will void your warranty. Line 6 is not responsible for any damage incurred when using HX Effects with any third-party power supplies. HX Effects requires 2A bare minimum of clean DC. It uses a 2.5mm pin where most others use a 2.1mm pin. What’s the meaning of life? Be excellent to each other. San Dimas High School Football rules. Dimensions/weight? Is it smaller than M9? 10.8”w x 7.9”d x 2.8”h; 4.75lbs HX Effects is about 1/4” wider than M9 and maybe an inch deeper. It’s as small as we could possibly make it. What’s the price? HX Effects sells for $599.99 US MAP. When’s it shipping? HX Effects is in select North American dealers now; we expect it to appear in Europe and the rest of the world in mid-to-late February. If you snag one now, remember to update it to 2.50! Line 6 is not responsible for any damage incurred when using HX Effects with any third-party power supplies.
  10. LINE 6 SERVICE PLUS EXTENDED WARRANTY PROGRAM FAQ (US ONLY) Please note that a copy of the original purchase receipt is required to qualify for any warranty service. General warranty information can be found at www.Line6.com/warranty. WHEN DOES THIS PROGRAM LAUNCH? October 23, 2017 WHO QUALIFIES FOR THE SERVICE PLUS PROGRAM? U.S. residents who purchased Helix Floor, Helix Rack, Helix LT, or Helix Control in the United States and are currently under warranty. WHY IS THIS PROGRAM OFFERED TO U.S. RESIDENTS ONLY? Warranties are set by Line 6 distributor partners. Currently Line 6 only distributes in the U.S. WHEN I TRAVEL OUTSIDE OF THE U.S., DOES ADVANCE REPLACEMENT AND FREE SHIPPING APPLY? At this time, Advance Replacement and free shipping is only offered in the U.S. I BOUGHT MY HELIX USED. DO I QUALIFY? It depends on if the original owner gave you a copy of his receipt. As is policy for all Line 6 products, if you have a copy of the original receipt, the original warranty coverage will transfer to the new owner. A receipt from when you bought it used from a store, either physical or online, is not a qualifying receipt. I BOUGHT MY HELIX AS A B-STOCK/BLEM/SCRATCH AND DENT. DO I QUALIFY? No, these products do not qualify for Advance Replacement or Extended Warranty. IF I SELL MY HELIX, WILL MY EXTENDED WARRANTY TRAVEL WITH IT? Yes, the policy can be transferred to the new owner. Contact Line 6 Customer Support with the buyer’s Line 6 user name and email address to arrange the transfer. WHAT IS THE CURRENT HELIX WARRANTY? The current warranty is one year from the date of purchase. The warranty is extended to two years if the unit is registered within the first year of ownership. WHAT ARE THE FEATURES OF THE LINE 6 SERVICE PLUS PROGRAM? After the factory warranty expires, it can be extended one year at a time up to three times. The program offers: · Advanced Replacement ($49.99/year) o Includes free one business day shipping (U.S. only) of a loaner unit to the customer and free return shipping of the loaner from the customer to Line 6. The loaner is not returned until the customer receives the repaired unit. This option is available at any time, regardless of warranty status. · Level 1 ($99.99/year) o One additional year of warranty coverage o 100% parts & labor coverage for materials and workmanship failures. o Free UPS Ground shipping to and from Line 6 o Must be purchased while under factory or extended warranty. · Level 2 ($149.99/year) o Includes all Level 1 offerings PLUS: o Advanced Replacement Support, which includes free one business day shipping (U.S. only) of a loaner unit to the customer and free return shipping of the loaner from the customer to Line 6. The loaner is not returned until the customer receives the repaired unit. o Expedited repair Turnaround Time (go to the front of the line) o Must be purchased while under factory or extended warranty. HOW DOES THIS DIFFER FROM THE EXTENDED WARRANTY THAT I HAVE FROM MY RETAILER? The main difference is that Helix owners are dealing directly with Line 6 from start to finish. HOW DO I BUY THE HELIX SERVICE PLUS EXTENDED WARRANTY? The Helix Service Plus Extended Warranty can only be purchased through our web store at http://shop.line6.com/services/helix-service-plus/. CAN I BUY MULTIPLE YEARS OF COVERAGE AT ONCE? Currently, an extra year of coverage can be obtained one year at a time, up to three times. The coverage can be obtained at any time during the current factory period or during an extended warranty period. CAN I BUY LEVEL 1 AND LEVEL 2 IN A SINGLE TRANSACTION? Yes, you can. You can buy one of each Service Plus product in a single transaction. Keep in mind that in this case, we will contact you to determine which policy should apply to which registered product. WHY AM I NOT SEEING ALL THE SERVICE PLUS ITEMS I PUT IN MY CART ADDED TO MY ACCOUNT? Each transaction is subject to review. Our staff needs to ensure that you own qualifying, registered gear. If there is an issue with your order, our staff will email you and discuss how to resolve it. IS ADVANCED REPLACEMENT HONORED EVEN WITHOUT A WARRANTY? Yes, it is. Advance Replacement simply ensures that your downtime is minimized if your Helix needs repair. WILL YOU PRO-RATE REFUNDS FOR STANDALONE ADVANCED REPLACEMENT POLICIES PURCHASED MID-YEAR THAT ROLL INTO A LEVEL TWO PLAN? Yes, just contact Line 6 Customer Service for help with that. HOW DO I CONTACT LINE 6 CUSTOMER SUPPORT WITH MORE QUESTIONS? By calling 818-575-3600 and selecting Option 2, or creating a Customer Support ticket at http://line6.com/support/tickets/.
  11. macOS 10.13 has implemented an additional security layer for kernel extension drivers, such as the Line 6 audio drivers. After the Line 6 device is connected, the customer must open the Security Control Pane and accept the Line 6 driver in order for the device to be recognized. Typically, but not always you'll see this message when your driver gets blocked, or is not available for use with your DAW: However, sometimes the driver gets blocked and the message won't appear. Your driver and hardware simply won't work. In either case, you'd need to approve the driver in System Preferences > Security & Privacy: Additional information about this change can be found at https://developer.apple.com/library/content/technotes/tn2459/_index.html#//apple_ref/doc/uid/DTS40017658
  12. Here are the controls for Spider IV amps (75,120,150, HD150) when using the FBV 3 foot controller. FS1: Boost on/off FS2: FX1 (Gain, Auto, Pitch) FS3: FX2 (Chorus, Phaser, Tremolo) FS4: FX3 (Delay, Tape Echo, Sweep Echo) FS5: Reverb on/off Function: turns on looper mode. Tap button: will start and stop the recording, overdubs, playback within looper mode. When using the FBV3 with your Spider IV, make sure you have the latest flash memory (v1.02) installed for your FBV controller. You'll find the Line 6 Updater located here: http://line6.com/software/ Download and install Line 6 Updater, then connect your controller to your Mac or PC with a standard USB cable. Line 6 Updater will ask you to login, and then run the latest update for the controller.
  13. 1. Launch Helix Native inside your DAW. 2. Click on the icon for Helix Native in the lower middle of the app. 3. In the new floating window for the app's Settings, click on “Restore Factory Setlists.” 4. Confirm that you want to restore the factory defaults and you’re done.
  14. How to Activate Helix Native Download the latest version of Helix Native at http://line6.com/software/. Run the Helix Native installer. We suggest you temporarily disable all third party antivirus programs during the installation. During the install, take note of the VST3 and AAX Plugin folder locations. If you choose to install the PC VST2 plugin, you will be able to choose your own folder location. On Mac, VST2 is installed at /Library/Audio/Plug-Ins/VST/. PC VST2 only: Open your recording program’s preferences and point it to the folder that Helix Native was installed to. Start your DAW, create an audio track, then add Helix Native as a plugin (see below for links to your particular DAW). On first run, you will be prompted to sign in to your Line 6 account to authorize your license. Individual DAW Set-up Articles Pro Tools Cubase Garage Band Reaper Studio One Sonar Logic Pro X Ableton Liv​e Q: I can't find the Helix plug-in, even after following the steps in the articles above. A. Possible causes: The default VST3 folder on Windows is C:\Program Files\Common Files\VST3\. Ensure your DAW has scanned that directory. Helix Native is a VST Effect. When searching your DAW's plug-ins list, make sure to look under VST Effects and not VST Instruments. Helix Native is 64-bit only, and therefore won’t appear in a 32-bit DAW. Q: What are the default locations for Helix Native plug-in files? This version of Helix Native plug-in installs on a Mac to: AU Plug-in : /Library/Audio/Plug-Ins/Components/Helix Native.component VST2 Plug-in : /Library/Audio/Plug-Ins/VST/Line 6/Helix Native.vst VST3 Plug-in : /Library/Audio/Plug-Ins/VST3/Line 6/Helix Native.vst3 AAX Plug-in : /Library/Application Support/Avid/Audio/Plug-Ins/Line 6/Helix Native.aaxplugin This version of Helix Native plug-in installs on Windows to: VST3 Plug-in : C:\Program Files\Common Files\VST3\Line 6\Helix Native (x64).vst3 AAX plugin: C:\Program Files\Common Files\Avid\Audio\Plug-Ins\Line 6\Helix Native.aaxplugi n NOTE: The VST2 plugin installation location, if installed, will be determined by the user during the installation process.
  15. Clang tone, a subtle ringing pitched sound caused by the longitudinal wave travelling along the string, is a phenomenon inherent to all vibrating tensioned strings. Piezos and microphones can pick up clang tone, but magnetic pickups will not. Variables that may exacerbate clang tone include: · piezo saddles that are not properly seated · playing techniques · high-gain amps or high-gain amp model usage · the strings themselves · the individual composition of the guitar · the setup of the guitar or any combination of these contributors. As such, there is no one-size-fits-all way to address the clang tone phenomenon. With Variax being a piezo-based guitar, we’ve built filters into the firmware to address clang tone. We have recently reviewed these filters and have come to the conclusion that they are already optimized, and further adjustments to the filters would not be beneficial. Each case of clang tone is unique, so we cannot guarantee that any or all of the actions below, when performed by Line 6-authorized service technicians or a luthier, will result in addressing clang tone: · Running the latest firmware (v2.22 or newer) · Replacing strings · Using at least a .010 gauge string set. · Cleaning out the cutout in the saddle where the piezo element sits (use pot/fader cleaner, not WD40) · Replacing piezos (available at www.FullCompass.com, part number 11-00-0010) If none of these actions resolve the issue, please contact Line 6 support at www.Line6.com/support, detailing your actions taken, if any.
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