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Found 151 results

  1. Update Instructions Available HERE POD X3 Live Flash Memory v2.0 RELEASE NOTES: If you are a POD X3 Live owner, please download and install the latest version of Line 6 Monkey software and use it to update your POD X3 Live to this latest version of Flash Memory. For best results, calibrate pedal after update] POD X3 Live v2.0 is a FREE update to all POD X3 Live customers. It includes 12 additional FX inspired by the sounds of sought-after stompboxes and rack gear! What does it include? Vocoder: Our 14 band Vocoder is based on the classic rack units employed by recording studios and modular synths since the early '70s. Use the decay knob to slow down the Vocoder's responsiveness to create some haunting drones. Dynamic Delay: Made popular by the T.C. Electronic® 2290 Dynamic Digital Delay. While you play, the Dynamic Delay keeps the volume of the echoes turned down, so that the echoes don't overwhelm what you're doing. Dimension: Based on* the Roland® Dimension D. One of the first true stereo chorus units. Relatively subtle in its nature, it became an industry standard for double-track effects. Pitch Vibrato: Based on* the Boss® VB-2. It contained a circuit that produced bubbly vibrato, but was popular for its 'rise time' control that when engaged, sped up to where you last set it. Voice Box: Inspired by Vocoders, Vocal Tracts & Surgical Tubing. This model gives your guitar a sound that's typical of a classic talk box. V-Tron: Voice Box meets Mu-Tron® III. In this model your guitar again 'speaks' with an almost human voice, but now it does so in response to your playing. Octisynth: Inspired by eight armed denizens of the deep. Everyone knows that all you need is a bottleneck and a reverb tank to get whale sounds, but how about our friend the Octopus? Q Filter: Your very own parked wah! You've heard it before from Mark Knopfler and from Brian May of Queen's a wah 'parked' in one position. Pattern Tremolo: Inspired by* Lightfoot Labs Goatkeeper. This effect is what you'd get if you could hook up a vintage keyboard sequencer to a tremolo. Frequency Shifter: A ring modulator gives you both up and down shifted frequencies. Here you can select just the up or down shifted frequencies. Barberpole Phaser: A classic effect from the world of modular synths. This phaser either sounds like it's always going up or always down depending on how you set it. Set to stereo you get both! Script Phaser: Based on* MXR® Phase 90. Just like the original our model only features a Speed control * All product names used in this webpage are trademarks of their respective owners, which are in no way associated or affiliated with Line 6. These trademarks of other manufacturers are used solely to identify the products of those manufacturers whose tones and sounds were studied during Line 6's sound model development. MXR is a registered trademark of Dunlop Manufacturing, Inc. Mu-Tron® is a registered trademark of Mark Simonsen. Boss is a registered trademark of Roland Corp. Roland® is a registered trademark of Roland Corp. T.C. Electronic® is a registered trademark of T.C. Electronic A/S Corp.
  2. i have updated my line 6 UX1 to the latest driver 4.2.7.7 from 4.2.7.6 but when i go to "Line 6 audio-MIDI devices settings" i cannot change the bit depth or buffer size. when i select another size or bit rate, it just reverts back to default. the previous update did not do this. i have uninstalled all line 6 drivers and updated to the new one. i had no luck so i reverted back to the previous update. i would like to update this thing! please help!
  3. Jazzmann1980

    Firehawk FX 2019 updates!!!!!

    Dear folks at Line 6, please update the Firehawk FX in 2019! suggestions: - improve switching, it’s lagging quite a bit sometimes... - add new effects and amps like you do with the Helix products; I’d like to see POG and HOG effects and some new boutique pedals and amps - improvements for the looper, increase of recording time would be nice to make it useful and also being able to eliminate a recording without starting playback for 2 seconds, this makes the looper useless in live situation. - overall bug fixes to add more stability to the system. I love this product and I know it can do so much more if Line 6 puts some effort in updates.... not everyone wants to buy a Helix..... i know im not alone here, just hope someone at Line 6 takes proper action! thank you for your time and I’ll be waiting for feedback!
  4. All 4 tone lights (or ABCD lights on the FX100) flashing is 'recovery mode'. It is the intended behavior after a failed update. If you come across this mode, you must attempt to update the AMPLIFi again. Power down your AMPLIFi. When updating via PC, please connect the USB cable and make sure to boot the unit while holding Tone+Tap (amp, TT) or A+C (FX100) to put your AMPLIFi into Update Mode. Run the Line 6 Updater program found at www.Line6.com/software. For a guide, please refer to http://line6.com/support/page/kb/_/amplifi-products/ampl/how-to-update-amplifi-with-a-pc-r701. If you still get failed updates from the Line 6 Updater, try another USB cable and port as well as another computer When updating via an iOS device, Bluetooth works in recovery mode, but the pairing from before the failed update is not maintained. You must press the Bluetooth button and pair again from the smart device's Bluetooth menu. You can then proceed with the update.
  5. eccego

    POD HD300 Edit on OSX Mojave?

    I recently bought a used POD HD300 and I use the POD HD300 Edit software on OSX High Sierra with no problem. There is however an OSX update to Mojave and I do not know if I updated the OS would the POD HD300 Edit still work. Mojave is not mentioned in the supported OS list of the latest 2.03 (10/14/14) version of the Edit software. Is there anyone who has OSX Mojave with a usable POD HD300 Edit out there?
  6. Line6Will

    Firehawk 1500 FAQ

    Full List and Descriptions of FIREHAWK 1500 Amps, Cabs, and Effects FIREHAWK 1500 Specs ∙ 29 HD Amp Models ∙ 25 HD Effects Models ∙ 78 POD Farm Amp Models ∙ 95 POD Farm Effects Models ∙ 8 simultaneous effects ∙ 128 Onboard Presets ∙ 5 FX on/off, channel and bank footswitches with colored LED rings ∙ 1/4" 1M-Ohm guitar input, VDI (Variax), Expression Pedal ∙ Onboard tone controls, plus Volume, Wah, and FX Knob ∙ USB connection to use Firehawk 1500 as an audio interface with your recording programs ∙ Balanced XLR Main Outs, 1/4" stereo full-range balanced outputs, 1/4" Amp Out, 1/4" TRS Headphone Output ∙ 1/4" Send, with Stereo 1/4" Returns, switchable. 1/4" XLR combo monitor ins ∙ Bluetooth Audio Streaming and Control for playing along with your music library (compatible with iOS, Android, Mac and PC) ∙ Detailed editing via Bluetooth® Remote app for Android and iOS ∙ Tone Searching ∙ Tap tempo/tuner ∙ Power Switch ∙ Weight: 63 lbs ∙ Dimensions: H: 20" W: 26" D: 11.5" FIREHAWK 1500 Remote app Specs ∙ Remotely control amp parameters to dial in your sound ∙ Search a cloud-based library of thousands of tones ∙ Create, save and recall unlimited presets in the cloud ∙ Share tones via Twitter and Facebook ∙ Automatic tone matching instantly provides the perfect tones for jamming with songs in your music library ∙ Compatible with iOS 8.0+. Made for iPhone® 6 Plus, iPhone 6, iPhone 5s, iPhone 5c, iPhone 5, iPhone 4s, iPhone 4, iPad® (3rd and 4th generation), iPad 2, iPad mini and iPod touch® (5th generation) ∙ Compatible Android devices running OS v4.2 or better: Samsung® Galaxy S®5, Samsung Galaxy S4, Samsung Galaxy S III, Samsung Galaxy Note® Pro, Samsung Galaxy Note II, HTC® One M8, HTC One M7, Motorola® Moto® X, Google® Nexus® 7, Amazon Kindle Fire HDX, ASUS® MeMo Pad 8, ASUS Fonepad, ASUS PadFone, LG® G2, LG Optimus, LG F7, LG Nexus 4. Generally speaking, although not qualified, any Android phone, tablet or phablet will work, provided it is able to run the required Android OS version. Q: What type of devices can FIREHAWK 1500 stream Bluetooth audio from? A: Firehawk 1500 can stream Bluetooth audio from any Android device, iOS device, and Mac® or PC equipped with Bluetooth. Q: How do I pair my Bluetooth device with FIREHAWK 1500? A: To pair the Firehawk 1500 with your Bluetooth device: ∙ Enable Bluetooth on the device you would like to stream audio from. ∙ Put the FIREHAWK 1500 into ‘Pairing Mode’ by pressing and holding the Bluetooth button located to the left of the FIREHAWK 1500 logo- it will begin to flash to indicate it is in ‘Pairing Mode'. ∙ Within the Bluetooth options of your device an entry for ‘FIREHAWK 1500’will appear. ∙ Select the ‘FIREHAWK 1500’entry and pair with it - the Bluetooth LED will stop flashing and become solidly lit blue. Q: How do I update the FIREHAWK 1500's firmware? A: We always recommend that you run the latest firmware on your FIREHAWK 1500. Your FIREHAWK 1500 Remote application will inform you whenever a firmware update is available, so you'll always know you have the latest version! Q: What Bluetooth version is used in FIREHAWK 1500? What Bluetooth codecs are supported? A: We use a Bluetooth solution that supports Bluetooth 2.1. We only support the SBC codec at this time. Q: What Apple® iOS devices is Firehawk Remote compatible with? A: Firehawk Remote requires iOS 8.0 and is compatible with the following iOS devices: iPhone 6s/6s Plus iPhone 6/6 Plus iPhone 5S iPhone 5C iPhone 5 iPhone 4S iPhone 4 iPad Pro iPad Air/Air2 iPad 4 iPad 3 iPad 2 iPad mini/mini 2/mini 3/mini 4 iPod 5 Q: How can I reset the FIREHAWK 1500 to its default settings? A: Press and hold the Master Volume knob and the Navigation Encoder (the scroll wheel) as you power up the unit. Unfortunately, any patches not backed up to My Tones prior to the reset will be lost Q: What can I do if I am experiencing Bluetooth connectivity issues between my Bluetooth device and the FIREHAWK 1500? A: For troubleshooting steps about Bluetooth connectivity and usage, check out our Bluetooth Connectivity FAQ HERE. Q: What should I do If I am experiencing connection issues with the FIREHAWK 1500 Remote app when I switch back and forth between apps on my iOS device? A: An important thing to note about the FIREHAWK Remote app functionality is that in addition to the iOS Bluetooth connection between your FIREHAWK and your iOS device, there is a secondary 'sync' connection between the amp and the app. Each time you minimize/close the app, the connection between the FIREHAWK Remote app and the FIREHAWK will need to be re-established, even if your iOS device is reporting that the FIREHAWK is connected via 'Bluetooth'. In this case, re-opening the FIREHAWK Remote app will automatically re-establish the connection within a few seconds. Make sure to look at the main menu of the FIREHAWK Remote app and wait for it to indicate that your FIREHAWK is 'connected' before moving forward using the app. If it does not automatically re-connect, close the FIREHAWK Remote app by double-tapping your iOS home key, then sliding the FIREHAWK Remote app window up and off the screen. Relaunch the FIREHAWK Remote app and it should re-sync itself with the FIREHAWK . Android devices usually have a function that lists all open programs where you can slide the app left or right to close it. Relaunch the FIREHAWK Remote app and it should re-sync itself with the hardware. Q: Can the FIREHAWK Remote App stream songs that are stored in the cloud and not on my mobile device? A: No. The FIREHAWK Remote App can only play back songs that are stored on your mobile device. Within the FIREHAWK Remote App settings, you can enable 'Hide Songs Not On Device' so that you only see songs that are stored on your mobile device when playing music from your Library. The Android app does not have this setting, but still only plays back songs stored on the device. Q: How can I search for a specific tone if I don't have the song or artist in my Library? A: To search for a specific tone, go to your Library within FIREHAWK Remote and pick any artist, then one of their albums, and then any song. This will begin to play the song and present you with a list of tones that match the song that is playing. You can then swipe down from the top of the tone list to unveil a ‘Search Tone Cloud’field where you can search for an artist or song name to find tones without having the song or artist in your library. Q: Can I use the FIREHAWK Remote app to load or edit tone files from my other existing Line 6 products? A: The FIREHAWK Remote app is only compatible with tone files created with the AMPLIFi family of products. Q: Can I use the FIREHAWK Remote app with a Line 6 Mobile In or Sonic Port? A: No. The FIREHAWK Remote app is only compatible with the FIREHAWK 1500. Q: What is the USB input on the back panel of FIREHAWK 1500 for? A: It's used to update the unit with a Windows computer, and to record to your DAW. Q: Where can I register my FIREHAWK 1500? A: After logging into or creating a Line 6 user account HERE, you can go HERE and enter in your serial number that is found on the back of your FIREHAWK 1500, it begins with '(21)PTM', simply fill in the remaining digits. Q: Where can I provide my feedback or make a suggestion about FIREHAWK 1500? A: We encourage you to visit our IdeaScale portal HERE and let us know about your ideas and suggestions. Q: Is there a forum where I can discuss FIREHAWK 1500 with other FIREHAWK 1500 users? A: We have a forum dedicated specifically to Firehawk 1500 available HERE. Q: Where can I find information on the warranty that is included with the FIREHAWK 1500? A: You can find all of the available information on the Firehawk 1500's warranty HERE. Q: What do I if my FIREHAWK 1500 is in need of repair? A: You can find all of the available information on how to arrange a repair HERE.
  7. Updating Your Handheld Microphone THH12 Updating Your Handheld Microphone THH06
  8. Version française. Deutsche Version. We always recommend that you run the latest firmware in your AMPLIFi amplifier. Your AMPLIFi Remote application will inform you whenever a firmware update is available, so you'll always know you have the latest version! Follow the instructions below to update the firmware of your AMPLIFi. Here is outline of the steps needed to complete the AMPLIFi Firmware update process: Pair AMPLIFi 30/75/150/TT via Bluetooth with iOS device. Start and complete the update from AMPLIFi Remote app Settings page. Follow post-update instructions that appear within the AMPLIFi Remote app: Turn the AMPLIFi 30/75/150/TToff. Power up AMPLIFi 30/75/150/TT while pressing Large Master Volume and Tone Select button. Re-pair the Bluetooth connection between the AMPLIFi and your iOS device. Exit the AMPLIFi Remote app by double-pressing the Home button then drag the AMPLIFi Remote app window up towards the top of the screen completely close the app. Re-launch the AMPLIFi Remote app and you should see your AMPLIFi 30/75/150/TT connect again automatically to the app. **Before getting started ensure that your iOS device has a consistent connection to a cellular or wifi network. We recommend to make sure your iOS device has at least a 50% charge on the battery or plug your iOS device into it's power supply to prevent the iOS device from shutting down during the update. While performing the update we also recommend that leave your iOS device idle within close proximity and unobstructed line of sight of the AMPLIFi to avoid interruptions in the updating process. ** CLICK HERE for a video tutorial on Bluetooth Pairing your AMPLIFi. CLICK HERE for a video tutorial on updating the firmware on your AMPLIFi. Full Instructions Enable Bluetooth on the device you would like to stream audio from. Put the AMPLIFi 30/75/150/TT into 'Pairing Mode' by pressing and holding the Bluetooth button located on the upper left of the top panel - it will begin to flash to indicate it is in 'Pairing Mode'. Within the Bluetooth options of your device an entry for 'AMPLIFi' will appear. Select the 'AMPLIFi' entry and pair with it - the Bluetooth LED will stop flashing and become solid lit blue. Download the AMPLIFi Remote app directly from the Apple App store. Launch the AMPLIFi Remote app. Log in to your Line 6 user account. If you do not already have a Line 6 user account, you can create one HERE or with the link provided on-screen within the app. Once the app is launched, tap the 'Menu' icon in the upper left corner. Tap the 'Settings' icon in the lower left of the menu. From the 'Settings' menu, tap the option labeled 'Amp Flash'. You will then see the updates available for your AMPLIFi 30/75/150/TT. To begin the update process simply tap the 'Update' button and allow 10-45 minutes for the update to complete. After you receive a notification from the AMPLIFi Remote App that the update portion of the process was completed successfully turn off the AMPLIFi 30/75/150/TT. While pressing and holding both the large Master Volume knob and the Tone Select button, switch the power back on the AMPLIFi 30/75/150/TT. Re-pair the Bluetooth connection between the AMPLIFi 30/75/150/TT and your iOS device. Exit the AMPLIFi Remote app by double-pressing the Home button then drag the AMPLIFi Remote app window up towards the top of the screen completely close the app. Re-launch the AMPLIFi Remote app and you should see your AMPLIFi 30/75/150/TT connect again automatically to the app. If your firmware update is interrupted and unsuccessful the AMPLIFi hardware may display symptoms such as all of it's LEDs being lit or flashing. In this case, try again to use the AMPLIFi Remote app to update the firmware and make sure to review our AMPLIFi Bluetooth Connectivity Troubleshooting information HERE. Q: What should I do if the update is accidentally interrupted or fails? A: If your update is accidentally interrupted or fails turn your AMPLFi off and back on again. Press the Bluetooth button once and re-pair your AMPLIFi with your iOS device. Re-start the update in the Setting page of the AMPLIFi Remote app. Q: What happens if I receive a call while the amp is updating? A: If you receive a call while your AMPLIFi is updating make sure to stay within range of the AMPLFi, and when you call completes the update will resume. AMPLIFi 30/75/150/TT: Firmwareupdate Wir empfehlen, die Firmware ihres AMPLIFi Verstärkers immer auf dem neuesten Stand zu halten. Ihre AMPLIFi Remote App wird Sie immer davon informieren wenn ein neues Firmware Update zur Verfügung steht. So können Sie immer sicher sein, dass Sie die neueste Firmware auf Ihrem AMPLIFi läuft. **Bevor es los geht, stellen Sie bitte sicher, dass Ihr iOS Gerät eine beständige Internetverbindung hat. Wir empfehlen, dass die Batterie Ihres iOS Gerätes entweder mindestens 50% aufgeladen ist oder Sie hängen es gleich ans Ladegerät damit sich das iOS Gerät nicht während des Updates abschaltet. Außerdem empfehlen wir, dass Sie das Gerät einfach nah bei Ihrem AMPLIFi liegen lassen, um Unterbrechungen des Updates zu vermeiden.** Klicken Sie hier für ein Video Tutorial wie Sie Ihr AMPLIFi per Bluetooth koppeln können. Klicken Sie hier für ein Video Tutorial wie Sie die Fimware aktualisieren können. Schalten Sie Bluetooth auf dem Gerät an von welchem Sie Musik auf Ihr AMPLIFi übertragen wollen. Drücken und halten Sie nun den Bluetooth Knopf oben auf dem AMPLIFi, dieser sollte dann anfangen zu blinken. Jetzt sollte Ihr AMPLIFi als Gerät auftauchen. Wählen Sie nun hier das AMPILIFi aus um die Geräte zu koppeln. Der Bluetooth Knopf auf dem AMPLIFi leuchtet nun durchgehend blau. Laden Sie sich die AMPLIFi Remote App aus dem Apple App store herunter. Starten Sie die AMPLIFi Remote App. Melden Sie sich hier nun mit Ihrem Line 6 Benutzerkonto an. Sollten Sie noch kein Line 6 Benutzerkonto haben dann können Sie sich hier einen erstellen oder indem Sie auf den Link drücken in der App. Sobald die App gestartet ist drücken Sie auf das „Menu“ Symbol oben Links in der Ecke. Tippen Sie dann auf das „Settings“ Symbol unten links. Im „Settings“ Menu können Sie dann die „Amp Flash“ Funktion finden. Drücken Sie auf diese. Hier werden Ihnen die für Ihr AMPLIFi verfügbaren Updates angezeigt. Um die Aktualisierung durchzuführen brauchen Sie nur den „Update“ Knopf zu drücken. Warten Sie dann 10-20 Minuten damit die Aktualisierung volsltändig angewandt werden kann. Sollte die Aktualisierung der Firmware abbrechen oder nicht erfolgreich sein, kann es sein, dass die LEDs Ihres AMPLIFis leuchten oder blinken. In diesem Falle sollten Sie nocheinmal versuchen das AMPLIFi per AMPLIFi Remote App ein Update der Firmware durchzuführen. Zusätzlich sollten Sie sich die Informationen zur Fehlerbehebung der AMPLIFi Bluetooth Verbindung hier durchlesen. Was soll ich tun wenn das Update unterbrochen wird oder fehlschlägt? In diesem Fall müssen Sie das AMPLIFi abschalten und wieder neustarten. Drücken Sie dann den Bluetooth Knopf und koppeln Sie das AMPLIFi erneut. Starten Sie das Update im „Settings“ Menu dann wieder neu. Was passiert wenn ich einen Anruf rehalten während der Aktualisierung? Das ist kein Problem solange Sie in der Nähe des AMPLIFi bleiben. Die Aktualisierung wird nach dem Anruf weiter fortgefürt. Mise à jour du firmware: AMPLIFi 75 et 150 Nous recommandons toujours que vous avez la version dernière du firmware de votre amplificateur AMPLIFi. Notre application AMPLIFi Remote vous informe chaque fois qu’une mise à jour de firmware est disponible. Comme ça vous savez toujours si vous avez la dernière version. Suivez les instructions ci-dessous pour mettre à jour le firmware de votre AMPLIFi. ** Avant de commencer, assurez-vous que votre appareil iOS a une connexion internet consistante. Nous recommandons une charge de batterie d’au moins de 50% ou connectez l’appareil directement au chargeur pour empêcher u arrêt de l’appareil iOS pendant la mise à jour. Nous recommandons également que vous laissez l’appareil iOS en proximité immédiate de l’AMPLIFi pour éviter des interruptions dans le processus de la mise à jour. ** Cliquez ici pour une vidéo sur le couplage Bluetooth avec votre AMPLIFi. Cliquez ici pour une vidéo sur la mise à jour du firmware de votre AMPLIFi. Activez le Bluetooth sur votre appareil à partir duquel vous voulez diffuser de la musique. Mettez l’AMPLIFi en mode 'Pairing' en appuyant sur le bouton Bluetooth sur le dessus de l’AMPLIFi. Le bouton commence de clignoter que veut dire que l’AMPLIFi est en mode de couplage. Dans les options de Bluetooth de votre appareil, une entrée « AMPLIFi » s’affichera. Sélectez l’entrée « AMPLIFi » et couplez les appareils. Le LED s’arrête de clignoter et s’allume continué. Téléchargez l’application AMPLIFi Remote directement de l’App Store d’ Apple. Lancez l’application AMPLIFi Remote. Connectez-vous à votre compte Line 6. Si vous n’avez pas un compte Line 6, vous pouvez créer un ici ou vous pouvez cliquer sur le lien dans l’application. Dès que l’application est lancée, tapez l’icône « Menu » dans le coin supérieur gauche. Tapez l’icône « Settings » en bas à gauche du menu. Dans le menu « Settings » tapez l’option « Amp Flash ». Ici vous pouvez voir tous les mises à jour pour votre AMPLIFi. Pour lancer la mise à jour, tapez le bouton « Update » et laissez le faire la mise à jour pour environ 10 à 20 minutes. Ci la mise à jour du firmware interrompue ou échoue, les boutons de l’AMPLIFi peuvent clignoter. Dans ce cas, essayez la mise à jour à nouveau. Consultez les informations de dépannage de la connexion Bluetooth AMPLIFi ici. Qu’est-ce que je peux faire si la mise à jour interrompue ou échoue? Si la mise à jour interrompue ou échoue, désactivez l’AMPLIFi et rallumez le. Poussez le bouton Bluetooth une fois et couplez l’AMPLIFi avec l’appareil iOS à nouveau. Redémarrez la mise à jour dans le menu « Settings » de l’application AMPLIFi Remote. Qu’est-ce qui ce passe si je reçois un appel tandis que l’AMPLIFi est mettre à jour le firmware ? Si vous recevez un appel, restez dans la gamme du Bluetooth de l’amplificateur. Lorsque vous terminez l’appel, la mise à jour se résume.
  9. darthluco

    "HX Stomp doesn't have a driver"

    Hello, bought a brand new HX Stomp. It won't connect to my pc (Windows 7 x64). Problems found: - USB Audio Device has a driver problem. - HX Stomp doesn't have a driver. Are the driver available for download somewhere? None of the software provided, in the Downloads section of Line6's webpage, are able to "see" my HX Stomp.
  10. Helix/HX Firmware 2.80 and Helix 1.80 "The Missed Connections Update" Full update instructions, details, and links here.
  11. Joeleft

    How to Update Native ?

    Hi. I can't believe I can't find out how to do this on the forum/help/support/user manual, etc.....but I can't. Could anyone help me to understand how to update Native from 1.70 to 1.71 please ? I have opened the App within my DAW (Cubase 8.5) but cannot see how to update it. I was logged in to my L6 account. I have tried to download the update from the downloads page on the L6 site, but all that happens is that the "awaiting response from L6" appears, then no download, then just reverts to the state as though I hadn't clicked on download. On one attempt I got the error message "502 Bad Gateway. The server returned an invalid or incomplete response" Tried using Edge and Chrome. Same result. I had just previously updated my floor to 2.71 with no problem. Disconnected the pedal from PC before trying to update Native. Very puzzled. Many thanks.
  12. guilletorchelli

    FIRMWARE UPDATE

    HELLO. Question: Iam usually Visit the Line 6 Site to Find any Update of my HX EFFECTS> How can i Be Noticed when an update is released? Somebody get a Mail? or anything? Thanx Very Much.
  13. Just got a brand new Helix LT and wanted to upgrade it to the latest and greatest. I downloaded the latest driver, updater, and the 2.21 Installer. Whenever I run the Installer, I get the following message: Firmware Update Failed An error has ocurred. Please try again. Please follow these steps when updating your Line 6 Product. 1. Turn the power switch off, then back on. 2. Ensure the USB cable is connected directly to your computer and not to a hub or peripheral such as a keyboard or mouse. 3. Click 'Continue' and attempt the update again. Of course I follow those steps and get the same results. Now the Helix doesn't even boot - it shows some glitchy blinky logo on the screen with the message "Boot failure Entered Update Mode!" There's also a red -3 in the upper left corner. Any advice??? (I'm running a Win 7 machine and followed the steps to update)
  14. Line6Will

    How to update the Helix's firmware

    1. Download and install Line 6 Updater from our software page. http://line6.com/software/ 2. If you are using Windows, also install the latest Helix driver. http://line6.com/software/ 3.Once the driver is installed, plug in your Helix and wait for Windows to assign the driver and say the hardware is ready to use. This may take a few minutes. 4.Open Line 6 Updater and log in with your Line 6 user name and password. 5.Click on the Helix to update 6. Click on the latest (top) version to update the latest firmware. 7. Click continue and accept terms and conditions. 8. The Updater will then perform the update, do not turn off Helix until finished. If you would also like to re load the factory bundle and clear all presets and settings, Hold footswitches 9+10 on boot, or encoder 5+6 on the rack. This will clear your preset and reload factory bundle.
  15. kazoue911

    Helix USB stability

    Hi all, Just did the firmware update on my helix LT (2.70) and It now seems to have a stability issue when using Helix as an audio interface. Every half hour or so, the usb seems to disconnect for about a second or so and switchs back to the inboard sound card of the PC. It then reconnects as quickly as it has quit and works fine for another half hour approx. I was wondering if anyone had had this problem too? Helix is the only device connected via USB and if I don't use it as an interface (say I only use the midi over usb fuction) It works fine... I don't reject the PC being a possible cause for this problem but it didn't behave that way prior to update... Thanks
  16. bardage

    Helix update killed it

    So, I´ve seen plenty of posts here of people having a "dead helix" after trying to update it, so I guess it just was my turn. I recently realized that I´ve never updated the firmware in my helix, and was gona do that. In the updating process I suddenly just got an error in the line 6 updater, telling me to restart the helix and try again. But it doesnt seem like anything helps. The helix is just flashing on the led screen between the helix logo, and the helix rack logo, for some reason. I have a Helix floor so thats kind of weird. I did go through the checklist that is provided in the line 6 updater as well. After searching through forums on the internet, i´m apparently not the only one who has had this problem. I tried all the hotkey commands on start up, while holding down buttons, and none of them seem to help either. Only when i try to start it up in safe mode, the screen is not flashing, and there is no logo there. Anyway, would love to get some help.
  17. Title says it all. If not then what are you hoping for?
  18. Français Deutsch This tutorial will show you how to update the flash memory for your POD HD device using the Line 6 Monkey software. This is the only way to reset the POD HD back to its factory settings. This process works for all POD HD devices. We use an HD300 in this example. ***NOTE: If a Variax guitar is connected to the POD HD500 via VDI connection during the flash memory update for the POD, DO NOT DISCONNECT the Variax guitar from the POD until the update process is completed: http://www.youtube.com/watch?v=msY9UmPabN4 *After re-installing the flash memory on a POD HD500/HD Bean/HD Pro, perform a global reset on the unit by holding the LEFT ARROW ( [Video Tutorial] Wie setze ich das POD HD auf Werkseinstellungen zurück indem ich Flash Memory neuinstalliere oder aktualisiere? Dieses Tutorial wird Ihnen zeigen, wie Sie das Flash Memory Ihres POD HD per Line 6 Monkey Software aktualisieren können. Dies ist der einzige Weg Ihr POD HD auf Werkseinstellungen zurückzusetzen. Dies funktioniert für alle POD HD Geräte. Für dieses Beispiel benutzen wir ein POD HD300. Leider haben wir das Video noch nicht in Deutsch. Sie können jedoch sehen worauf Sie klicken müssen. ***Achtung, wenn Sie eine Variax Gitarre an Ihr POD HD500 via VDI Anschluss angeschlossen haben während der Aktualisierung dürfen sie AUF KEINEN FALL die Gitarre von Ihrem POD TRENNEN bis die Aktualisierung fertiggestellt ist. (Klicken Sie auf das Video oben.) Nachdem Sie Flash Memory auf Ihrem POD HD500/HD Bean/HD Pro neuinstalliert haben MÜSSEN Sie einen globalen Reset Ihres Gerätes durchführen indem Sie den Pfeil nach links ( ***Achtung, nach den obigen Prozeduren MÜSSEN SIE AUF JEDEN FALL das Expression Pedal des POD HD500 neukalibrieren. [Tutoriel Vidéo] Comment est-ce que je réinitialise les paramètres d'usine sur mon POD HD en réinstallant ou actualisant le Flash Memory? Ce tutoriel vous montre comment vous pouvez mettre à jour votre POD HD via notre logiciel Line 6 Monkey. Ceci est la seule possibilité de réinitialiser votre POD HD complètement. Ceci fonctionne pour tous les appareils POD HD. Nous utilisons un POD HD300 pour cet exemple. Malheureusement nous avons seulement ce vidéo anglais et pas encore une version française mais vous pouvez voir ce que vous devez cliquer. ***Attention, si vous avez connecté une guitare Variax à l'entrée VDI de votre POD HD500 pendant vous êtes en train de le mettre à jour, NE DECONNECTEZ PAS la guitare du POD jusqu'à ce que la mise à jour est terminée. (Cliquez le vidéo au-dessus.) Après vous avez réinstallé le Flash Memory de votre POD HD500/HD Bean/HD Pro, vous devez réinitialiser les paramètres globaux du produit en maintenant la flèche gauche pendant vous connectez l'alimentation. Par cette action, tous les paramètres globaux seront réinitialisés et les noms des setlists sont remplacés par des noms d'usine. Aucun preset ne sera supprimé. ***Attention, après ces procédures, VOUS DEVEZ EN TOUT CAS recalibrer la pédale du POD HD500.
  19. Hi everybody, hope you can help me. I've been trying to update my Helix LT to the firmware 2.60, but every time I try it says "There is no application set to open the document “Helix_LT_v2_60_0_bundle (8).hxf”." I have already updated to the latest edition of HX Edit and I've tried manually to try and open the document with the HX Edit, but it wont allow it. Any clues to what I should do? (I have a iMac) Kind regards, Simon
  20. Device Positioning for Updating XD-V7x Transmitters and Receivers Updating the TBP12 Transmitter (Relay G50, G90, XD-V55L, XD-V70L, XD-V75L) Updating the TBP06 Transmitter (Relay G30, XD-V30L, XD-V35L)
  21. I got my kline 6 helix lt in april of 2018 and now (24/02/2018) I wanted to update it for the first time because I kept forgetting it. So i downloaded all the needed software and made a backup, and then i pressed update and it started. after 15 minutes I came back to see how it was going and it said update failure on my pc and helix. I have already tried all the usb ports on my pc, I have turned my helix on and off a couple of times and I have tried to launch my helix in safe mode and reset it (this via the button combinations on the helix). I have also reinstalled the update software again I don't know what to do and I have a couple of gigs coming up for wich I need my Helix
  22. I am trying to update my JTV 89 F using my Helix as the interface through line 6 monkey. I have both the line 6 cable and the quarter inch jack connected to the guitar. Every time I try to update the firmware from 2.21 to 2.23 I am getting the following 2 errors (screenshot attached). Can anyone help on how I can get over this issue? ryi
  23. BotSkittle

    Possible bug with HX Effects?

    Hey all, Recently, I was noticing some odd behavior with my HX footswitches during live use. If I went to engage an effect by stomping on the footswitch, it would turn on, but after maybe 1-2 seconds, it would bring up the screen that allows you to edit parameters of that selected effect, and I would have to press the MODE/EXIT button to return to the stompbox layout. This would happen intermittently, but eventually, I got fed up and checked to see if I was behind a firmware update, and I was. Without issue, I upgraded both the HX Edit software AND the HX firmware to the latest version. I did not see my specific issue listed on the bug fixes, but I was still hopeful it would resolve my issue. At first, it seemed like the update did the trick, but after a little more fiddling with my setup, a new problem arose, but still quite similar to what was happening before. This time, though, instead of bringing up the screen to edit effect parameters, it acts as if I am soft-touching two effects to engage the "swap footswitches" feature. See the video below, demonstrating the issue. As you can see, I'm not using the soft-touch feature at all - simply turning effects on and off in "stompbox" mode with a normal pressure used in a live setting. My brother also has an HX and I showed him the problem, and we could not replicate the problem with his unit in the same signal chain, same room, same power, etc. Do I have a faulty unit? In the meantime, or regardless, is there some way to disable the soft-touch feature on the HX? Honestly, after using the unit for the past 2-3 months, I have never really used the soft-touch features. Thanks for any advice or support, folks.
  24. Deutsche Version Version française Please go through the following checklist before updating the flash memory of your Variax guitar to ensure the update completes successfully: Ensure that the interface you are using to update the Variax with (Workbench Interface, PODxt Live/Pro, POD X3 Live/Pro, POD HD500/HD Pro, Vetta II) is NOT connected to the computer through a USB hub. Make sure to connect the interface into a USB port directly into the computer, especially into the back of a desktop. If problems persist, make sure to test all of the USB ports on the computer. Avoid plugging into USB ports found on keyboards, monitors, or laptop docks. [*]When using the Workbench Interface to update or edit the Variax guitar, ensure that a charged battery is in the guitar and a 1/4" TS mono cable is inserted into the guitar's output jack, or that the stereo TRS cable is plugged into the Variax providing power from the XPS power supply to power on the guitar. [*]On a James Tyler Variax guitar, ensure that the Volume knob on the guitar is NOT set to the '0' position as it will put the guitar into Power Save Mode. Make sure that the Volume knob is set higher than 0 when updating or editing the JTV guitar. [*]Please use the VDI Cable that comes with the JTV guitar when updating the flash memory on that guitar. Avoid using VDI or CAT5 cables longer than 10 ft. in length when updating any Variax guitar. [*]During the update, select 'NO' when asked if you would like to keep the presets on the guitar. Use the Workbench software to back up your guitar presets before updating if you would like to keep them. [*]Close out any other applications running on your computer before updating the Variax guitar. Q: How do I update or re-install the flash memory on my Variax Electric 300, 500, 600, 700, James Tyler Variax, and Shuriken guitars? A: These instruments can only be returned to factory reset by reinstalling the flash memory. You will need to connect your Variax to the workbench software using your Variax enabled hardware (i.e. Variax Hardware interface, POD XT/X3 Live, POD X3 Pro, VETTA with VDI, or POD HD500), then you will have to connect your interface to your computer via USB. Once the guitar and interface are connected to the computer, you will need to run Line 6 Monkey. See the following link for more information on connecting your device to your computer and installing Line 6 Monkey: Line 6 Monkey Installation and F.A.Q. USB Connectivity with Line 6 Devices Once you have Monkey installed and your computer is recognizing the connection, see the screen shots for the reflash procedure: 1) Once you run Line 6 Monkey, Monkey may ask you to register. If you do not wish to register (or have already registered) select "remind me later". 2) If you want to reinstall the factory presets (or update the firmware), select "Flash Memory" the select "Reinstall Latest" 3) Select "OK" to agree to the software license 4) Select "yes" or "no" If you want to keep the patches on the instrument 5) Select "Yes" to continue with the update. Do not disconnect the variax during the update. 6) Line 6 Monkey will reinitialize the device and update the flash memory. You can watch the progress on the blue bar on the right side of Monkey. 7) Once the update is complete you will need to select "OK" to continue. Variax Bass 700/705 Reflash Factory defaults must be restored one at a time. Select the Model you wish to normalize, the place the blend and two tone controls in the detent (center) position. Now press the Model select pot down until the indicator light stops flashing. The Model should now be restored to factory settings. Use this procedure for any model you want to restore to the factory setting. The Variax bass series can also be "reflashed" using the procedure for the Variax electric guitars described above. Anweisungen zu Reflash und Software Update der Variax Bitte folgen Sie dieser Checkliste bevor Sie die Flash Memory Firmware Ihrer Variax Gitarre aktualisieren um sicher zu stellen, dass ein Update erfolgreich installiert werden kann: Stellen Sie sicher, dass die Schnittstelle, welche Sie zum aktualisieren Ihrer JTV benutzen (Workbench Interface, PODxt Live/Pro, POD X3 Live/Pro, POD HD500/HD Pro, Vetta II) nicht per USB Hub an Ihren Computer angeschlossen ist. Stecken Sie die Schnittstelle hinten direkt in einen der USB Ports Ihres Computers. Wenn weiterhin Probleme bestehen sollten Sie alle USB Ports ausprobieren. Achtung, vermeiden Sie es, die Schnittstelle in einen USB Port einer Tastatur, eines Monitors oder eines Laptop-Docks zu stecken. [*]Wenn Sie das Workbench Interface benutzen, um Ihre JTV zu bearbeiten oder aktualisieren, stellen Sie sicher, dass die Batterie vollgeladen und ein 6.35mm TS Mono Kabel im Gitarren Ausgangs-Jack eingesteckt ist, um die Gitarre anzuschalten. [*]Der "Volume" Knopf darf nicht auf der "0" Position sein, da die Gitarre ansonsten in den Energiesparmodus geht. Der "Volume" Knopf muss also auf einer anderen Position sein als "0" um die Aktualisierung durchzuführen. [*]Bitte benutzen Sie das VDI Kabel, welches bei der Gitarre mitgeliefert wurde wenn Sie Flash Memory aktualisieren möchten. Benutzen Sie möglichste keine CAT 5 oder VDI Kabel, die länger als 3 Meter sind wenn Sie die James Tyler Variax aktualisieren. [*]Während der Aktualisierung klicken Sie "NO" wenn Sie gefragt werden ob Sie die Presets behalten möchten. Sie sollten die Presets, die Sie behalten wollen vor dem Update per Workbench Software sichern. [*]Schließen Sie alle unnötigen Programme bevor Sie die JTV Gitarre aktualisieren. Wie kann ich Flash Memory auf meiner Variax Electric 300, 500, 600, 700 oder James Tyler Variax Gitarre aktualisieren oder neuinstallieren? Diese Instrumente können ausschließlich per Neuinstallation von Flash Memory auf Ihre Werkseinstellungen zurückgesetzt werden. Dazu müssen Sie zuerst Ihre Variax via USB-Schnittstelle (Variax Hardware Interface, POD XT/X3 Live, POD X3 Pro, Vetta mit VDI oder POD HD500) mit Ihrem Computer verbinden. Wenn Gitarre und Schnittstelle dann an den Computer angeschlossen sind, starten Sie Line 6 Monkey. Klicken Sie für weitere Informationen über die Verbindung Ihrer Schnittstelle an den Computer auf die folgenden Links: Line 6 Monkey Installation and F.A.Q. USB Connectivity with Line 6 Devices Wenn Monkey installiert ist und Ihr Computer die Verbindung erkannt hat, folgen Sie den nachstehenden Anweisungen zum Reflash: 1. Wenn Monkey startet, Monkey fragt Sie vielleicht sich zu registrieren. Wenn Sie sich nicht registrieren wollen oder bereits registriert sind, klicken Sie "Remind me Later". 2. Wenn Sie die Werks-Presets neuinstallieren (bzw. die Firmware aktualisieren) wollen, wählen Sie "Flash Memory" aus und drücken Sie auf "Reinstall Latest". 3. Klicken Sie "OK" um der Software Lizenz zuzustimmen. 4. Klicken Sie "Ja" oder "Nein" jenachdem ob Sie die Patches auf Ihrem Instrument behalten wollen. 5. Klicken Sie "Ja" um das Update zu starten. Trennen Sie die Variax auf keinen Fall während der Aktualisierung vom Computer. 6. Line 6 Monkey wird nun das Gerät zurücksetzen und Flash Memory aktualisieren. Rechts können Sie an dem blauen Balken sehen, wie weit das Update ist. 7. Nach dem Update müssen Sie auf "OK" drücken. Variax Bass 700/705 Reflash: Bei diesen Gitarren müssen die Werkseinstellungen einzeln zurückgesetzt werden. Wählen Sie das Modell aus, welches Sie zurücksetzen wollen, den "Place", "Blend" und zwei Tonbedienungen der mittleren Position. Klicken Sie nun den Model Select Knopf nach unten bis das Anzeigelicht aufhört zu blinken. Das Modell sollte nun zurückgesetzt sein auf die Werkseinstellung. Benutzten Sie diesen Vorgang für jedes Modell, welches Sie auf Werkseinstellung wiederherstellen wollen. Die Variax Bass Serie kann außerdem "reflasht" werden indem man die Methode der Variax Electric Gitarren benutzt, wie oben beschrieben. Instructions du reflash et mise à jour Variax Suivez cette liste de contrôle avant de mettre à jour la firmware Flash Memory de votre guitare Variax pour être sûr qu'une mise à jour peut-être installé avec succès: Assurez-vous que l'interface pour connecter la guitare JTV à l'ordinateur (Workbench Interface, PODxt Live/Pro, POD X3 Live/Pro, POD HD500/HD Pro, Vetta II) n'est pas connectée à l'ordinateur via un hub USB. Connectez l'interface directement sur un port USB en arrière de l'ordinateur. Si vous avez des problèmes, essayez tous les ports USB de l'ordinateur. Évitez de brancher sur les ports USB sur les claviers, moniteurs ou stations d'accueil pour ordinateur portable. [*]Si vous utilisez l'interface Workbench pour mettre à jour la guitare, assurez-vous qu'une batterie chargée est dans la guitare et un câble TS mono 6.35mm est branché dans le jack de sortie de la guitare pour l'allumer. [*]Le bouton Volume ne doit pas être sur la position "0" parce que ca met la guitare dans le mode économie d'énergie. Mettez-le sur une autre position que "0". [*]Veuillez utiliser le câble VDI fourni avec la guitare JTV si vous mettez le Flash Memory (firmware de la guitare) à jour. Évitez d'utiliser des câbles CAT5/VDI plus long que 3 mètres pour la mise à jour. [*]Pendant la mise à jour, cliquez sur "NO" pour la question "keep presets on the guitar". Utilisez le logiciel Workbench pour sauvegarder vos presets avant que vous mettez la firmware à jour si vous les voulez garder. [*]Fermez tous les autres programmes inutiles avant que vous mettez la JTV à jour. Comment est-ce que je peux réinstaller ou mettre à jour le Flash Memory de ma guitare Variax Electric 300, 500, 600, 700 ou James Tyler Variax? Ces instruments peuvent seulement être réinitialisés sur les paramètres d'usine en réinstallant Flash Memory. Pour réinstaller Flash Memory, vous avez besoin de connecter votre guitare via interface (Variax Hardware Interface, POD XT/X3 Live, POD X3 Pro, Vetta avec VDI ou POD HD500) USB à votre ordinateur. Si guitare et interface sont connectées à l'ordinateur, démarrez Line 6 Monkey. Pour plus d'informations sur la connexion d'une interface à l'ordinateur, cliquez les liens ci-après: Line 6 Monkey Installation and F.A.Q. USB Connectivity with Line 6 Devices Si Monkey est installé et votre ordinateur a reconnu la connexion, suivez ces instructions pour un reflash: 1. Quand Monkey a lancé, le logiciel vous demande éventuellement à registrer, si vous ne voulez pas enregistrer ou vous êtes déjà enregistré, vous devez cliquer "Remind me Later". 2. Si vous voulez réinitialiser les presets d'usine (= mettre à jour le firmware) choisissez "Flash Memory" et cliquez "Reinstall Latest". 3. Cliquez "OK" si vous êtes d'accord avec la licence du logiciel. 4. Cliquez "Oui" ou "Non" si vous voulez ou voulez pas garder les Patches sur votre instrument. 5. Cliquez "Oui" pour lancer la mise à jour. Déconnectez votre guitare jamais pendant la mise à jour. 6. Line 6 Monkey réinitialise l'appareil et mets à jour la Flash Memory. À droite, vous pouvez voir la barre bleue pour voir le progrès. 7. Après la mise à jour, vous devez cliquer "OK". Reflash de la Variax Bass 700/705: Pour ces guitares, vous devez réinitialiser les paramètres d'usine individuellement. Choisissez le modèle, que vous voulez réinitialiser, le "Place", "Blend" et deux configurations de ton des positions en milieu. Cliquez sur le bouton "Model Select" jusqu'à ce que la lumière cesse de clignoter. Le modèle doit maintenant être réinitialisé. Répétez cette méthode pour les autres modèles que vous voulez réinitialiser. La série Variax Bass peut également être "reflashé" en utilisant la méthode des guitares Variax Electric, comme décrit au-dessus.
  25. Tyleroch

    ERR UNKNOWN

    Hello everyone. So I went to update my Firehawk 1500 and it crashed during a bluetooth update. Now I am getting ERR UNKNOWN coming up. I then went to reset it to factory resettings (holding volume and tap when powering up) and it just says updating. It has been updating for several hours. I then decided to download the driver onto my Windows (10) and do the update from there. It starts the latest update then gives me an error. As of now my Firehawk is unusable...any tips or previous experiences with this?? Thanks everyone!!
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