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    • Line6Tony

      Welcome to the Line 6 forums!

      Hello, Line 6ers. We are pleased to announce the latest incarnation of our community support forums. Feel free to explore and post threads. Our forums are here so that our community members will continue to help one another, partake in respectful, thought-provoking debates and conversations, and forge great relationships.   Line 6 has appointed the Line 6 Experts to moderate the forums, but occasionally, Line 6 staff will post to certain threads. As these are community support forums, please remember that your post is not a direct message to Line 6. If you need to contact our technical staff, please do so at www.Line6.com/support. Also, please submit your product ideas at www.line6.ideascale.com so the community can vote up the best ideas.
      For those who've used our previous forum system, please note that the old forums are archived in a read-only state at http://line6.com/supportarchivenew/ There's still a lot of useful information there.   We'd like to remind everyone that by using our forums, you are agreeing to our Terms of Use, found at http://line6.com/termsofuse.html. Please remember to treat everyone with respect, and expect the same from your fellow community members. We're looking forward to your continued contributions to our community.       Line 6 Customer Support
    • Line6Tony

      What tones do you want Line 6 to build?

      Folks,   Here is where to go to let Line 6 know what tones you are interested in seeing built: http://line6.ideascale.com/a/ideafactory.do?mode=top&discussionFilter=byids&discussionID=47764. We will use your feedback when creating how-to videos and setting presets on our products.   One tone per submission so others can vote on it, please. We encourage you all to submit as many tones as you want, but it doesn't work when you lump them all into one submission. Thanks!       Line 6 Customer Support
    • Line6Tony

      Templates and tones from L6 Tone Made Easy classes

      Tone Made Easy is a series of classes presented by Line 6 that teaches the fundamentals of how to create great guitar tone using basic techniques and equipment knowledge.   For content that you can reference to learn how to become a better sounding guitar player, including the templates that re-create some of your favorite guitarist's tones, go to http://line6.com/tone-templates/.   To learn more about Tone Made Easy and other events, go to http://line6.com/events/.
    • Line6Tony

      "Why is Line 6 not responding???"   10/29/2015

      Friends of Line 6,   We notice that many times, customers ask on our forums "Why is Line 6 not responding???"   Please understand that our forums exist so that our community members can help one another and talk to each other. Our very knowledgeable Line 6 Experts monitor and moderate our forums, and have direct lines to Line 6 staff to report trouble or get useful information, but they are not paid employees of Line 6. Line 6 staff is generally aware of the most sensitive and/or active forum threads, and occasionally will post to certain threads. However, our forum is not the appropriate place to ask Line 6 for a response to your questions. Additionally, sending a private message to a Line 6 staff member does not guarantee a response.   Remember, if you need to contact our technical staff, we welcome you to do so at www.Line6.com/support. Here you can either create a support ticket or call our US or EU staffs.   Also, "Why is Line 6 not responding???" can mean "Why is Line 6 not fixing {insert issue}???" Again, Line 6 staff is generally aware of the most sensitive and/or active forum threads and issues. Please know that once we are aware of a given issue, we have to capture enough data to reproduce and understand the issue, create the resolution for the problem, test it, and make sure that nothing else is broken in the process. Unfortunately, the process takes weeks and sometimes even months, depending on the complexity of the issue, cooperation of other companies, and a variety of other factors. We appreciate your patience during those times, and we'll do even better at providing meaningful communications periodically.   In the end, we, your fellow musicians, truly want to resolve any such issues as quickly as possible so you can get back to making music with your Line 6 gear. We thank you for your patronage and your understanding.       Best Regards,   Line 6
    • Line6Tony

      Warning about downloaded tones, patches and presets   01/11/2016

      Please be aware that downloaded tones, patches and presets that were created by other users have the potential to be corrupted and not work correctly on the target device. Firewall/Antivirus/Internet security applications, Internet/video accelerators and proxy servers, among other things, can be causes of trouble with downloaded files.   If your device freezes, a rule of thumb is to back up your custom patches, reset the unit to its factory state, ensure the unit does not freeze while in this state, then load your patches one by one, testing after each load to determine which patch is faulty.   Otherwise, please contact our Customer Support team at www.Line6.com/support/tickets. Please be prepared to supply your backup file so that we can investigate your case further.

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Found 58 results

  1. ERR UNKNOWN

    Hello everyone. So I went to update my Firehawk 1500 and it crashed during a bluetooth update. Now I am getting ERR UNKNOWN coming up. I then went to reset it to factory resettings (holding volume and tap when powering up) and it just says updating. It has been updating for several hours. I then decided to download the driver onto my Windows (10) and do the update from there. It starts the latest update then gives me an error. As of now my Firehawk is unusable...any tips or previous experiences with this?? Thanks everyone!!
  2. Apple’s policy is that if you acquire an app, free or not, the app should be available to download to any of your personal devices. However, as the app is updated, it's requirements may change and prevent fresh downloads on older devices. Example: If you attempt to download AMPLIFi Remote to an old device, and the minimum iOS version is 11 or above, you’ll get an installation error: "This application requires iOS version 11 or later. You must update to iOS 11 in order to use this application." To get AMPLIFi Remote onto the older device, you'd have to first acquire the app via iTunes on a computer, or via the App Store on a device that is running the required iOS version, then download the app on the older device. Note that iPhone-only apps won't appear on an iPad, and vice versa. For our example, we’ll use iTunes. Use the search box for the name of your application. Select the app in the search results. Click the “Buy” or “Get” button to acquire the app (you don't have to download it). Use your older iOS device and search for the exact app in the App Store or click on the “Purchased” icon in the lower navigation bar. When you locate the app, click the “Install” button. After you click “Install”, you’ll see a popup indicating that there is an older version of the app available for download. Click “Download” to install the last compatible version.
  3. G70 Update Error

    G70 will not update. Progress bar never gets beyond 80%, sometimes it times out with an error at 0% and everything in between. "Firmware Update Failed An error has ocurred. Please try again." Done this probably 50 times, downloaded the update locally and tried updating from there. No luck, no help. Any ideas?
  4. Relay G70/75 FAQ

    Q: How does the G70/75 system work with other Line 6 Wireless? Even with RF2/RF3 co-habitability, that does not necessarily mean that every channel will work in the same environment. Check out the chart below to see what channels are available when using our other Relay products. Note: The G70/75 will only work in the same environment as current RF2 wireless systems. Those relay systems with older firmware (v1.0) limited to using RF 1 will not work. Q: What are the dimensions of the receivers? G70 receiver Height 2.06" Width 5.53" Length 4.06" G75 receiver Height 2.63" Width 6.22" Length 4.65" Q: Are all Line 6 Wireless receivers and transmitters interchangable with the G70/75? A: No, Only G70/75 receiver work with the TB516G transmitter Q: How is the Relay G70/75 receiver powered? A: The receiver is powered by the supplied micro USB power supply, or an optional DC-1g Q: What are the frequencies for the cable tone? Q: How do I update the firmware for my G70/75? Check out the instructions here! Q: My Windows system won't update the G70/75 When attempting to update the TBP516G transmitter using Windows 7, some users have reported that the transmitter either does not establish a connection via USB, or loses the connection during the update. It is worth noting that Windows supplies the driver for the Relay G70/G75 transmitter. There are two scenarios where the transmitter is not recognized by the updater app after connecting via USB: the updater is launched before the transmitter drivers have finished installing. This may occur more often on slower computers, computers that already have several open windows or processes, or with machines that have a slower internet connection. the "Driver not successfully installed" message appears. In this case, click "Change settings" then choose "Yes, do this automatically (recommended)" in the Device Installation Settings dialogue box, then select "Save Changes". In the event the "Driver not installed" message box is not present, you can navigate to Device Installation Settings using the following steps: Click Start, type “devices and printers†in the search box, and then click Devices and Printers. Under Devices, right-click the icon for the computer, and then click Device installation settings. Choose "Yes, do this automatically (recommended)" and select "Save Changes" button. After changing this setting, remove the USB cable, then insert it again so that Windows can detect the transmitter and install the driver for it. It is possible to see the transmitter update fail shortly after it starts. This can occur if one of the transmitter drivers has not finished installing before you initiate an update. In this case, the updater will typically display that the firmware version is unknown. The workaround here is to wait until the driver completes installation, or disconnect the USB cable, reconnect it, then start the update again.
  5. Apple has introduced a new warning message with iOS 10.1. The message reads: “[App Name] may slow down your iPhone/iPad”, followed by “The developer of this app needs to update it to improve its compatibility.” Despite this message, our testing did not reveal any issues with the StageScape app on iOS 10. In any event, Stagescape Remote 1.21 resolves this issue. With this update, Stagescape Remote will work with iOS 11 (and above) and the warning that the app needs to be updated will no longer appear.
  6. How To Update the Spider V Amp

    Thank you for purchasing a Spider V. To get the best performance from your new amp, please upload the latest firmware. You can upload in one of two ways connected to a mobile device or connected to a computer. It will take about 5 minutes to complete the upgrade. Please follow the instructions below: Updating firmware from an Android device: If you haven't already done so, create a Line6 User account: Go to Line6.com http://Line6.com> and click on "Sign In". Follow the instructions to create a free account. On your device, download the Spider Remote App from Google Play. Launch the Spider Remote application. Page through the slideshow, accept the terms and conditions, and then log into your Line 6 account. Connect your device to the appropriate USB connector on the back of the Spider V. Slide the "SELECT" switch to the USB port labeled "Mac/PC/Android". Turn on your Spider amp. Your Android device will present a dialog, which asks if you want to give Spider Remote permission to use your Spider Amp. Be sure to check the "Use by default for this USB device" checkbox, and then touch OK. Note: On some devices, this dialog may appear twice. If that occurs, just repeat this step. Spider Remote will automatically relaunch, and will provide instructions to upload the latest firmware for your amp. Updating firmware from an iOS device: If you haven't already done so, create a Line6 User account: Go to Line6.com http://Line6.com> and click on 'Sign In'. Follow the instructions to create a free account. On your device, download the Spider Remote App from the App Store. Connect your device to the appropriate USB connector on the back of the Spider V. Slide the "SELECT" switch to the USB port labeled "iPhone/iPod". Turn on your amp. Launch the Spider Remote application. Page through the slideshow, accept the terms and conditions, and then log into your Line 6 account. Follow the instructions to upload the latest firmware for your amp. Updating firmware from a Mac or PC: First, download the Line 6 Updater for Spider V: Go to Line6.com and click on "Support" Select "Downloads" and set the three pulldown windows under"Free Software Downloads" to: [spider V 30], [Line 6 Updater], [your Mac or PC OS] Click "GO" The page will update with the Line 6 Updater for the Spider V. Click 'GET DOWNLOAD' to download the updater program to your computer. Log in to your free Line 6 User account (or create a new account) Click on 'ACCEPT AND DOWNLOAD' and follow the instructions to save the program When the program has been downloaded, double-click on it and follow the instructions to install it in your computer. Next, update your Spider V from your computer Connect the "MAC/PC/ANDROID" port to your computer with a USB cable Slide the "SELECT" switch to the USB port labeled Mac/PC. Turn on your Spider amp. Run the Line 6 Updater program. Sign in to your Line 6 User Account. Follow the instructions to update the latest firmware for your amp Note: If you experience a failed update or your amp locks up during boot up, you can hold down the Amp and FX buttons to enter Update Mode. Once it's in Update Mode, attempt the update procedure again.
  7. How to run discontinued software

    Like its predecessors, Windows 10 has a compatibility mode to allow users to run older programs written back when previous versions of Windows were the newest operating system. Right click on the app. Select "Properties". Click the Compatibility tab. Under the banner, a check box will appear next to the text "Run this program in compatibility mode for:" with the options in a drop down menu. The various Windows operating systems will appear, depending on the app. A more involved option is to install a virtual version of the old operating system of your choice (“virtual machine” or "VM") on your computer. This is different than dual-booting a computer, where the user divides/partitions the space on a single hard drive and installs a different operating system on each section, allowing the user to choose which OS is booted when the computer is powered on. The advantage with VM is the ability to run a program in the operating system that it was designed for in the first place. Windows 10 is compatible with Microsoft Virtual PC, a virtualization software that allows Windows users to run multiple versions of Windows, all the way back to Windows XP. This is a free download from the Microsoft Download Center. Microsoft provided a free copy of Windows XP to run in Windows 7 Pro. Pro versions of Windows 8.1 include Hyper-V to host alternative operating systems. Otherwise, Oracle’s (formerly Sun’s) VirtualBox and VMWare are some of the more common options available and are accessible for Windows, Mac and Linux users. Mac users can also use Boot Camp and Parallels to access alternate OS versions.
  8. This update can be performed with either a PC (on Windows 7 or Windows 8) or with a Mac (on OS X Mountain Lion, Mavericks, or Yosemite). A micro-USB cable (included with G70) is necessary to connect the device to be updated to the computer. Please note that a Line 6 account and password will also be required, in order to download the Updater app and to sign into the Updater app when launched. If you do not already have an account, you can create one at https://line6.com/login.html. Part 1 – Installing the Line 6 Updater app: Visit line6.com and sign in using the appropriate account. Go to the downloads page at www.line6.com/software and download the Line 6 Updater app for Mac or Windows. Once the Line 6 Updater app is downloaded, double-click the file to install the app on the computer. You will be guided through the installation process. Once the app is successfully installed, proceed to Part 2 – Updating a Relay TB516 G Transmitter. Part 2 – Updating a Relay TB516 G Transmitter: 1. Launch the Line 6 Updater app. 2. Once the app is launched, enter your appropriate Line 6 username and password, and then click the “Sign In†button. 3. Connect the micro-USB cable to the computer, and connect the other end to the TB516 G transmitter that is to be updated. It is recommended that there are no batteries in the transmitter for the update process. The first time this step is performed may take up to two minutes, depending on the speed of a user’s internet connection, as the machine will attempt to install a driver. Subsequent attempts of this step should occur instantaneously if the same USB port is used on the machine. The Relay TB516 G transmitter should now appear, as below: 4. Click on the Relay TB516 G Transmitter to select it 5. Click on the “Update†button towards the right, at the very top of the list. 6. Click the “Continue†button at the upper right 7. Click the “Accept†button at the upper right. 8. Click the “Next†button at the lower right of the above screen 9. Please confirm that “Firmware Version 1.xx†is now displayed in this window. You may now disconnect the Relay TB516 G Transmitter. Click the “Continue†button and you will be able to connect another device to update, as necessary. * Note: if the update process should fail for any reason during step 8, please try the following: Disconnect the Relay TB516 G from the micro-USB cable. Insert a pair of AA batteries. Power on the transmitter. After 5 seconds, power off the transmitter. Remove the batteries and connect the transmitter to the micro-USB cable as in Step 3 of the update instructions, and continue with the update procedure. Part 3 – Updating a Relay G70 Receiver: 1. Launch the Line 6 Updater app (if the app is already open, proceed to the next step). 2. Once the app is launched, enter the appropriate Line 6 username and password, click the “Sign In†button. You will be brought to the following screen: 3. Connect one end of the micro-USB cable to a USB 2.0 port on the computer (hubs are not supported). 4. With the power switch of the G70 receiver in the “0†(off) position, connect the unit to the other end of the micro-USB cable. 5. Put the power switch of the G70 receiver in the “1†(on) position. The receiver’s audio LED should appear solid red and the “LINE 6†splash screen should appear on the unit’s display: * on some USB ports with some computers, it has been observed that the receiver may not remain on the “LINE 6†screen. Should this happen, please put the power switch back to “0†and then back to “I†again – and repeat this if necessary until the device remains on the “LINE 6†screen, as above. 6. The Relay G70 Receiver icon should now appear within the app 7. Click on the Relay G70 Receiver to select it 8. Click on the “Update†button towards the right, at the very top of the list. 9. Click the “Continue†button at the upper right 10. Click the “Accept†button at the upper right. 11. Click the “Next†button at the lower right 12. Please confirm that “Firmware Version 1.xx†is now displayed in this window. You may now disconnect the receiver. Click the “Continue†button and you will be able to connect another device to update, as necessary. * Note: if the update process should fail for any reason during step 12, please try the following: Put the Relay G70 Receiver’s power switch into the “0†(off) position. Return to Step 5 and continue with the update procedure. If the updating process should fail for any reason, please follow these instructions: For the Relay TB516 G Transmitter: Please disconnect the transmitter from your computer’s USB and close the Line 6 Updater app. Insert a pair of batteries into the transmitter. Power the transmitter on and leave it on for at least 5 seconds. Power the transmitter off. Remove the batteries from the transmitter. Reconnect the transmitter to your computer’s USB. Launch the Line 6 Updater app again, sign in with your Line 6 username and password, and follow the instructions that appear to update your Relay TB516 G Transmitter. For the Relay G70 Receiver: Please disconnect the G70 receiver from your computer’s USB and close the Line 6 Updater app. Reconnect the receiver to your computer’s USB and make sure its power switch is in the “I†(on) position. The receiver should display “LINE 6†and this should remain on the display. If it does not, please disconnect the G70 receiver and then reconnect it to your computer’s USB, so that you see it continues to display “LINE 6â€. In some cases, it is possible that this may take more than one attempt. Once the “LINE 6†screen remains displayed on your G70, please launch the Line 6 Updater app again, sign in with your Line 6 username and password, and follow the instructions that appear to update your Relay G70 Receiver.
  9. Here is how to update the Firehawk 1500 step by step: Note: The versions of the drivers and software may have older versions. Make sure to always select the latest versions. For Windows 7, 8, or 10 systems, please start with step 1. For OSX 10.8 and up, skip to step 8. 1. In order for your computer to see the Firehawk 1500 you will need to install the driver for the device to your computer. open a web browser and navigate to line6.com/software and select Product: Firehawk Software: Drivers from the drop down menus at the top of the page. 2. Pick the top selection from the next page by selecting "Get Download". 3. Accept the terms. 4. If in Windows, choose the run option and run the installer or navigate to the downloads window and run the installer. Pressing Control + J will bring up the downloads menu in most windows browsers, alt + command + L for Safari on Mac. 5.Disconnect your Firehawk from the computer if it's connected via USB and run the installer. 6. In the installer make sure the drivers from the Firehawk have a green check. Click next until the installer completes. 7. Reconnect Hardware when prompted and let Windows assign the driver. Now your computer will be able to communicate properly with the Firehawk. 8. Now, lets download the updater utility. Open your web browser, navigate back to line6.com/software and select Line 6 Updater under the software drop down menu. 9. Select get download under the top selection, the latest choice will always be at the top. 10. Accept the agreement. 11. If in Windows, choose the run option and run the installer or navigate to the downloads window and run the installer. Pressing Control + J will bring up the downloads menu in most windows browsers, alt + command + L for Safari on Mac. OIr the installer will be in your downloads folder. 12. Run the installer for Line 6 updater. 13. In the installer make sure Updater has a green check, click next until the installer completes. 14. Run Line 6 updater from the start menu on WIn 7, Applications Folder on a Mac, or C:/Program Files (86)/Line 6 on Windows 8. 15. Accept the agreement. 16. Login to Updater with your username and password from the Line 6 website. 17. Select the Firehawk. 18. Select the latest version of flash memory. This is always the top selection. 19. NOTE: This part of the updater explains how to reset the Firehawk if it should fail. You can refer to the image here for instructions if that should ever happen. Click Next to Proceed. 20. Wait for the progress bar to complete. 21. Updater will let you know when the update is complete.
  10. Firehawk 1500 FAQ

    Full List and Descriptions of FIREHAWK 1500 Amps, Cabs, and Effects FIREHAWK 1500 Specs · 29 HD Amp Models · 25 HD Effects Models · 78 POD Farm Amp Models · 95 POD Farm Effects Models · 8 simultaneous effects · 128 Onboard Presets · 5 FX on/off, channel and bank footswitches with colored LED rings · 1/4" 1M-Ohm guitar input, VDI (Variax), Expression Pedal · Onboard tone controls, plus Volume, Wah, and FX Knob · USB connection to use Firehawk 1500 as an audio interface with your recording programs · Balanced XLR Main Outs, 1/4" stereo full-range balanced outputs, 1/4" Amp Out, 1/4" TRS Headphone Output · 1/4" Send, with Stereo 1/4" Returns, switchable. 1/4" XLR combo monitor ins · Bluetooth Audio Streaming and Control for playing along with your music library (compatible with iOS, Android, Mac and PC) · Detailed editing via Bluetooth® Remote app for Android and iOS · Tone Searching · Tap tempo/tuner · Power Switch · Weight: 63 lbs · Dimensions: H: 20" W: 26" D: 11.5" FIREHAWK 1500 Remote app Specs · Remotely control amp parameters to dial in your sound · Search a cloud-based library of thousands of tones · Create, save and recall unlimited presets in the cloud · Share tones via Twitter and Facebook · Automatic tone matching instantly provides the perfect tones for jamming with songs in your music library · Compatible with iOS 8.0+. Made for iPhone® 6 Plus, iPhone 6, iPhone 5s, iPhone 5c, iPhone 5, iPhone 4s, iPhone 4, iPad® (3rd and 4th generation), iPad 2, iPad mini and iPod touch® (5th generation) · Compatible Android devices running OS v4.2 or better: Samsung® Galaxy S®5, Samsung Galaxy S4, Samsung Galaxy S III, Samsung Galaxy Note® Pro, Samsung Galaxy Note II, HTC® One M8, HTC One M7, Motorola® Moto® X, Google® Nexus® 7, Amazon Kindle Fire HDX, ASUS® MeMo Pad 8, ASUS Fonepad, ASUS PadFone, LG® G2, LG Optimus, LG F7, LG Nexus 4. Generally speaking, although not qualified, any Android phone, tablet or phablet will work, provided it is able to run the required Android OS version. Q: What type of devices can FIREHAWK 1500 stream Bluetooth audio from? A: Firehawk 1500 can stream Bluetooth audio from any Android™ device, iOS device, and Mac® or PC equipped with Bluetooth. Q: How do I pair my Bluetooth device with FIREHAWK 1500? A: To pair the Firehawk 1500 with your Bluetooth device: · Enable Bluetooth on the device you would like to stream audio from. · Put the FIREHAWK 1500 into ‘Pairing Mode’ by pressing and holding the Bluetooth button located to the left of the FIREHAWK 1500 logo- it will begin to flash to indicate it is in ‘Pairing Mode’. · Within the Bluetooth options of your device an entry for ‘FIREHAWK 1500’ will appear. · Select the ‘FIREHAWK 1500’ entry and pair with it - the Bluetooth LED will stop flashing and become solidly lit blue. Q: How do I update the FIREHAWK 1500's firmware? A: We always recommend that you run the latest firmware on your FIREHAWK 1500. Your FIREHAWK 1500 Remote application will inform you whenever a firmware update is available, so you'll always know you have the latest version! Q: What Bluetooth version is used in FIREHAWK 1500? What Bluetooth codecs are supported? A: We use a Bluetooth solution that supports Bluetooth 2.1. We only support the SBC codec at this time. Q: What Apple® iOS devices is Firehawk Remote compatible with? A: Firehawk Remote requires iOS 8.0 and is compatible with the following iOS devices: iPhone 6s/6s Plus iPhone 6/6 Plus iPhone 5S iPhone 5C iPhone 5 iPhone 4S iPhone 4 iPad Pro iPad Air/Air2 iPad 4 iPad 3 iPad 2 iPad mini/mini 2/mini 3/mini 4 iPod 5 Q: How can I reset the FIREHAWK 1500 to its default settings? A: Press and hold the Master Volume knob and the Navigation Encoder (the scroll wheel) as you power up the unit. Unfortunately, any patches not backed up to My Tones prior to the reset will be lost Q: What can I do if I am experiencing Bluetooth connectivity issues between my Bluetooth device and the FIREHAWK 1500? A: For troubleshooting steps about Bluetooth connectivity and usage, check out our Bluetooth Connectivity FAQ HERE. Q: What should I do If I am experiencing connection issues with the FIREHAWK 1500 Remote app when I switch back and forth between apps on my iOS device? A: An important thing to note about the FIREHAWK Remote app functionality is that in addition to the iOS Bluetooth connection between your FIREHAWK and your iOS device, there is a secondary 'sync' connection between the amp and the app. Each time you minimize/close the app, the connection between the FIREHAWK Remote app and the FIREHAWK will need to be re-established, even if your iOS device is reporting that the FIREHAWK is connected via 'Bluetooth'. In this case, re-opening the FIREHAWK Remote app will automatically re-establish the connection within a few seconds. Make sure to look at the main menu of the FIREHAWK Remote app and wait for it to indicate that your FIREHAWK is 'connected' before moving forward using the app. If it does not automatically re-connect, close the FIREHAWK Remote app by double-tapping your iOS home key, then sliding the FIREHAWK Remote app window up and off the screen. Relaunch the FIREHAWK Remote app and it should re-sync itself with the FIREHAWK . Android devices usually have a function that lists all open programs where you can slide the app left or right to close it. Relaunch the FIREHAWK Remote app and it should re-sync itself with the hardware. Q: Can the FIREHAWK Remote App stream songs that are stored in the cloud and not on my mobile device? A: No. The FIREHAWK Remote App can only play back songs that are stored on your mobile device. Within the FIREHAWK Remote App settings, you can enable 'Hide Songs Not On Device' so that you only see songs that are stored on your mobile device when playing music from your Library. The Android app does not have this setting, but still only plays back songs stored on the device. Q: How can I search for a specific tone if I don't have the song or artist in my Library? A: To search for a specific tone, go to your Library within FIREHAWK Remote and pick any artist, then one of their albums, and then any song. This will begin to play the song and present you with a list of tones that match the song that is playing. You can then swipe down from the top of the tone list to unveil a ‘Search Tone Cloud’ field where you can search for an artist or song name to find tones without having the song or artist in your library. Q: Can I use the FIREHAWK Remote app to load or edit tone files from my other existing Line 6 products? A: The FIREHAWK Remote app is only compatible with tone files created with the AMPLIFi family of products. Q: Can I use the FIREHAWK Remote app with a Line 6 Mobile In or Sonic Port? A: No. The FIREHAWK Remote app is only compatible with the FIREHAWK 1500. Q: What is the USB input on the back panel of FIREHAWK 1500 for? A: It's used to update the unit with a Windows computer, and to record to your DAW. Q: Where can I register my FIREHAWK 1500? A: After logging into or creating a Line 6 user account HERE, you can go HERE and enter in your serial number that is found on the back of your FIREHAWK 1500, it begins with '(21)PTM', simply fill in the remaining digits. Q: Where can I provide my feedback or make a suggestion about FIREHAWK 1500? A: We encourage you to visit our IdeaScale portal HERE and let us know about your ideas and suggestions. Q: Is there a forum where I can discuss FIREHAWK 1500 with other FIREHAWK 1500 users? A: We have a forum dedicated specifically to Firehawk 1500 available HERE. Q: Where can I find information on the warranty that is included with the FIREHAWK 1500? A: You can find all of the available information on the Firehawk 1500's warranty HERE. Q: What do I if my FIREHAWK 1500 is in need of repair? A: You can find all of the available information on how to arrange a repair HERE.
  11. How to update the Helix's firmware

    1. Download and install Line 6 Updater from our software page. http://line6.com/software/ 2. If you are using Windows, also install the latest Helix driver, version 1.86: https://line6.com/software/readeula.html?rid=7438 3.Once the driver is installed, plug in your Helix and wait for Windows to assign the driver and say the hardware is ready to use. This may take a few minutes. 4.Open Line 6 Updater and log in with your Line 6 user name and password. 5.Click on the Helix to update 6. Click on the latest (top) version to update the latest firmware. 7. Click continue and accept terms and conditions. 8. The Updater will then perform the update, do not turn off Helix until finished. If you would also like to re load the factory bundle and clear all presets and settings, Hold footswitches 9+10 on boot, or encoder 5+6 on the rack. This will clear your preset and reload factory bundle.
  12. A failed firmware attempt can have a number of causes. Computer users may be having USB hardware or driver configuration issues, while mobile device users may experience Bluetooth range or interference issues. In any event, a failure in the update process will produce the following page: In our experience, in addition to using Update Mode as laid out on the above page, the best results come from using the USB updater, possibly on multiple computers in case a given computer is experiencing USB configuration issues. We have seen some users experience update issues with older Firehawk drivers still installed on Windows. Go to My Computer > Device Manager > Firehawk then right click "Uninstall Drivers" make sure you click the box saying "Remove Files" Then unplug your Firehawk, plug it back in and repeat these steps until Windows doesn't have any more drivers installed to assign to the Firehawk. Finally, reinstall the latest driver and let Windows assign it.
  13. In the event that you have connected a RELAY G10 or TB516G transmitter and observed text in the Line 6 Updater app stating that “The transmitter was not detected correctly”, it is likely that the computer has not completed the download of the appropriate device drivers. This may be due to not having allowed the computer enough time to install the drivers upon any initial connection to a USB port on your computer. Please make sure that you are connected to the Internet, and that you have given enough time to allow your computer to search for and install the device drivers. This may take several minutes. The process may also be slowed if any other programs or windows on your computer are open, so it is recommended that you close them before proceeding. Once the drivers have installed, please quit and again launch the updater app, and then attempt the update process with your transmitter. If you are still experiencing an issue at this point, please also check your computer’s “Device installation settings” to make sure that Windows is configured to automatically download driver software (Please click here for a knowledge base item that will further assist with this).
  14. Firehawk Troubleshooting

    Q: The ABCD lights are flashing and the unit does not function, even after a factory reset. A: This is recovery mode, meaning there was a failed update attempt. The unit will function again once the update is successfully completed. In the event of a failed update, power up while holding A/C and retry the update using the Line 6 Updater found at www.line6.com/software. If the update fails repeatedly, you likely need to try the process on a different computer. Q: I'm seeing the “Load error 21” error message OR the A/D lights are solid and the unit is non-responsive. A: These situations are likely caused by corrupt tones. If you find yourself in one of these “bad tone” situations, you should follow the steps below get to a “fresh” state: o Copy your User tones to My Tones (backed up in the cloud) or share them with the other options offered by the app so that they’re backed up o Forget the Bluetooth connection o Reset the unit ( hold Master volume + tap while powering up) o (Re)install the v1.10 firmware, which resolved many patch and Bluetooth issues o Uninstall the app o Power cycle mobile device o Install latest version of app o Pair to Firehawk Load user patches one by one, testing each one along the way, to find the bad patch. It would be great if you can tell us if you find a bad patch you found on our cloud so we can test it and/or eliminate it. Q: What can I do if I am experiencing Bluetooth connectivity issues between my Bluetooth device and the FIREHAWK FX? A: Make sure you are using the latest firmware and app. For other troubleshooting steps about Bluetooth connectivity and usage, check out our Bluetooth Connectivity FAQ HERE. Q: What should I do If I am experiencing connection issues with the FIREHAWK FX Remote app when I switch back and forth between apps on my iOS device? A: An important thing to note about the FIREHAWK FX Remote app functionality is that in addition to the iOS Bluetooth connection between your FIREHAWK FX and your iOS device, there is a secondary 'sync' connection between the amp and the app. Each time you minimize/close the app, the connection between the FIREHAWK FX Remote app and the FIREHAWK FX will need to be re-established, even if your iOS device is reporting that the FIREHAWK FX is connected via 'Bluetooth'. In this case, re-opening the FIREHAWK FX Remote app will automatically re-establish the connection within a few seconds. Make sure to look at the main menu of the FIREHAWK FX Remote app and wait for it to indicate that your FIREHAWK FX is 'connected' before moving forward using the app. If it does not automatically re-connect, close the FIREHAWK FX Remote app by double-tapping your iOS home key, then sliding the FIREHAWK FX Remote app window up and off the screen. Relaunch the FIREHAWK FX Remote app and it should re-sync itself with the FIREHAWK FX. Android devices usually have a function that lists all open programs where you can slide the app left or right to close it. Relaunch the FIREHAWK FX Remote app and it should re-sync itself with the hardware.
  15. Here is how to update the Firehawk FX step by step: For Windows 7, 8, or 10 systems, please start with step 1. For OSX 10.8 and up, skip to step 8. 1. In order for your computer to see the Firehawk you will need to install the driver for the device to your computer. open a web browser and navigate to line6.com/software and select Product: Firehawk FX Software: Drivers from the drop down menus at the top of the page. 2. Pick the top selection from the next page by selecting "Get Download". 3. Accept the terms. 4. If in Windows, choose the run option and run the installer or navigate to the downloads window and run the installer. Pressing Control + J will bring up the downloads menu in most windows browsers, alt + command + L for Safari on Mac. 5.Disconnect your Firehawk from the computer if it's connected via USB and run the installer. 6. In the installer make sure the drivers from the Firehawk have a green check. Click next until the installer completes. 7. Reconnect Hardware when prompted and let Windows assign the driver. Now your computer will be able to communicate properly with the Firehawk. Make sure the Firehawk is turned on attempting when this. 8. Now, lets download the updater utility. Open your web browser, navigate back to line6.com/software and select Line 6 Updater under the software drop down menu. 9. Select get download under the top selection: 10. Accept the agreement. 11. If in Windows, choose the run option and run the installer or navigate to the downloads window and run the installer. Pressing Control + J will bring up the downloads menu in most windows browsers, alt + command + L for Safari on Mac. OIr the installer will be in your downloads folder. 12. Run the installer for Line 6 updater. 13. In the installer make sure Updater has a green check, click next until the installer completes. 14. Run Line 6 updater from the start menu on WIn 7, Applications Folder on a Mac, or C:/Program Files (86)/Line 6 on Windows 8. 15. Accept the agreement. 16. Login to Updater with your username and password from the Line 6 website. 17. Select the Firehawk. 18. Select the latest version of flash memory. This is always the top selection. 19. NOTE: This part of the updater explains how to reset the Firehawk if it should fail. You can refer to the image here for instructions if that should ever happen. Click Next to Proceed. 20. Wait for the progress bar to complete. 21. Updater will let you know when the update is complete.
  16. Software Compatibility Chart

    Please see the enclosed Excel spreadsheet to view the chart. SoftwareCompatibilityChart.xlsx
  17. All 4 tone lights (or ABCD lights on the FX100) flashing is “recovery mode”. It is the intended behavior after a failed update. If you come across this mode, you must attempt to update the AMPLIFi again. Power down your AMPLIFi. When updating via PC, please connect the USB cable and make sure to boot the unit while holding Tone+Tap (amp, TT) or A+C (FX100) to put your AMPLIFi into Update Mode. Run the Line 6 Updater program found at www.Line6.com/software. For a guide, please refer to http://line6.com/support/page/kb/_/amplifi-products/ampl/how-to-update-amplifi-with-a-pc-r701. If you still get failed updates from the Line 6 Updater, try another USB cable and port as well as another computer When updating via an iOS device, Bluetooth works in recovery mode, but the pairing from before the failed update is not maintained. You must press the Bluetooth button and pair again from the smart device’s Bluetooth menu. You can then proceed with the update.
  18. Here are the steps needed to update an AMPLIFi with Windows or OSX. The whole process should only take about 5 minutes. Click on each image to expand it. Windows users: First thing that needs to be done is to download the Amplifi driver from www.Line6.com/software if you haven't already. Here's the link: http://line6.com/software/readeula.html?rid=6668 Step 1: Download and install Line 6 Updater from www.Line6.com/software, using the links below: Win 7, 8, and 10 http://line6.com/software/readeula.html?rid=7338 OSX 10.8-10.11 http://line6.com/software/readeula.html?rid=7337 Step 2: Connect the Amplifi gear to your computer with a standard USB A/USB B cable, and then run Line 6 Updater program. Step 3: With your Line 6 user name and password, log into the program. Step 4: Click on the connected Amplifi. Here, we're updating the TT. Step 5: Click on the latest version of firmware from the top of the list. You do not have to install each previous version, just the latest. Step 6: This page shows you what you'll need to do if the update fails (we'll go over this at the end in detail). In the meantime, hit Next. Step 7: Here's the program doing its thing. Step 8: Once done, power cycle the unit. Step 9: Forget or unpair the Amplifi unit from your mobile device's Bluetooth menu. Press and briefly hold the Bluetooth button on the Amplifi until it flashes quickly. On your mobile device, go to your Bluetooth settings and select the device, as it's trying to connect. Once reconnected, launch the Amplifi Remote app. In the event that the update fails, or the gear isn't rebooting properly after the update, you'll need to enter update mode by holding down "Tone" and "Tap" while booting up. If using the FX100, hold down footswiches A and C. Note: If an update continues to fail, please try another computer's USB ports. USB port stability can vary between computers. NOTE TO FX100 OWNERS: After performing the steps below, you must perform a reset and a pedal calibration. Here are the instructions for that: http://line6.com/support/page/kb/_/effects-controllers/fx100/post-flash-update-instructions-for-fx100-r645
  19. Table of Contents · General · Device Compatibility · Finding the AMPLIFi Remote App an Android device · Firmware updates · Streaming Music and Tone Searching/Matching · User Interface General Q: Are you really finally releasing AMPLIFi Remote for Android users? A: Yes, it's true! You asked, we delivered. Q: When will it be available? A: We released AMPLIFi Remote 2.0 on October 28th, 2014. You can check our website and follow us on twitter @line6 for the latest announcements. Q: Is AMPLIFi Remote 2.0 a free update? A: Yes. You can download AMPLIFi Remote 2.0 at no charge. Device Compatibility Q: Are there any functional changes to the AMPLIFi Remote App on Android? A: AMPLIFi Remote has no functional differences between iOS and Android. All the same features are available. Q: Which specific Android devices will be supported when AMPLIFi Remote 2.0 is released? A: Generally speaking, although not tested or qualified, nearly any Android phone, tablet or phablet should work, provided it is able to run the required Android OS version. AMPLIFi 150, 75, 30, TT and FX100 is known to be compatible with the following Android™ devices: · Samsung Galaxy S5 · Samsung Galaxy S4 · Samsung Galaxy S III · Samsung Galaxy Note Pro · Samsung Galaxy Note II · HTC One M8 · HTC One M7 · Motorola Moto X · Google Nexus 7 · Amazon Kindle Fire HDX · ASUS MeMo Pad · Asus Fonepad · ASUS PadFone · LG G2 · LG Optimus · LG F7 · LG Nexus 4 Q: Which Android OS versions are supported? A: AMPLIFi Remote 2.0 requires a device running Android OS version 4.2 or above, and built-in Bluetooth capability. Even if a device is not listed in the supported device list above, we encourage users to try AMPLIFi Remote on their device if it meets the minimum requirements. We will update this list as additional devices are found to have an optimal experience. Q: Why are you not qualifying earlier Android OS versions? A: The Android developer portal indicates that a majority of Android devices are on Android 4.2 or above. Customers with earlier Android OS versions should check with their carrier or device manufacturer to find out if there is an upgrade available for their device to get to Android 4.2 or above. Q: Does AMPLIFi Remote 2.0 support double-byte characters as metadata? A: Tones with double-byte character names and metadata are not currently supported for tone matching. Q: Can I use AMPLIFi Remote 2.0 on Android devices with customized UI on non-English OS, for instance Sony Xperia or Sharp Aquos? A: These devices are not specifically supported at this time, however we do feel that they would work, although will not be fully localized. Q: Is AMPLIFi Remote 2.0 compatible with Windows Phone / Tablets at this time? A: There is currently no plan to support for ARM or x86-based Windows phones/tablets. Q: Will the same app work on all AMPLIFi products? A: Yes, the AMPLIFi Remote App will work with any member of the AMPLIFi Device family. Q: Is AMPLIFi Remote 2.0 also available for iOS? A: Yes. AMPLIFi Remote 2.0 provides minor maintenance with the overall app, but mostly AMPLIFi Remote 2.0 is for Android support. Some customers with iOS devices will upgrade to AMPLIFi Remote 2.0 without any noticeable differences. Q: The AMPLIFi product box only has iOS compatible devices printed on it. Are there different versions of AMPLIFi hardware sold specifically for iOS and Android? A: No, there are not different hardware versions. Whichever AMPLIFi hardware you get will support both AMPLIFi for iOS and for Android. As long as you have the AMPLIFi Remote App 2.0 on a supported device, your AMPLIFi hardware will work. Finding the App on an Android Device Q: What is the name of the app and where can I download it? A: The app is called AMPLIFi Remote on Play Store (also referred to as Google Play Store) and the Amazon Store. Firmware Updates Q: Do I have to update the AMPLIFi device firmware for Android to work? How can I update the firmware without an iOS device? A: Yes. A firmware update (2.0) is required. We will be providing a Windows PC-based firmware Updater called AMPLIFi Utility at www.line6.com/software, which requires a USB connection to your AMPLIFi device. When customers open the AMPLIFi Remote app on their Android device for the first time, there is a slideshow that points the customer to the Line 6 website to update their AMPLIFi hardware. Customers will download a driver and update utility and should follow the instructions to update their specific AMPLIFi hardware. Once started, running the firmware update will take between 2 - 3 minutes. iOS users will be able to update their firmware as is typically done with iOS devices via Bluetooth from the AMPLIFi Remote App. Q: If I have to upgrade the firmware, will it stop working with iOS devices or will I be able to switch between both? A: The update simply adds a new way for AMPLIFi to communicate over Bluetooth, so it will continue to work with iOS devices as well. Q: Is this the first time the USB port is being used to update AMPLIFi firmware? A: Yes Streaming Music and Tone Searching/Matching Q: Which music libraries are supported on Android OS? A: The AMPLIFi Remote App can access music that stored locally on the device, or on external SD card storage, that has been transferred to the device from a computer. Please use the default method provided by your device manufacturer to store music onto your Android device. Q: What about songs I have purchased or downloaded from Google Play Store (aka Play Music)? A: In order to access music purchased from the Google Play Store (aka Play Music), we recommend that you download it to your computer and transfer it to your device. The AMPLIFi Remote App will not match the tones of music streaming from Google Play Store (Play Music). Q: What kind of audio file format does AMPLIFi Remote 2.0 support? A: .mp3, .m4a, .mp4, .acc, .3gp, .flac. Formats that use id3 tags can be used for tone matching. Q: How does the AMPLIFi Remote App match tones? OR From where does AMPLIFi Remote App match tones? A: If your music is properly tagged with Artist, Album, and Song Titles, the Line 6 servers compare and sort publicly shared tones that match that particular song. Q: Can I edit tones on my computer using AMPLIFi Remote 2.0? A: No. At this time you cannot edit tones on a computer using the AMPLIFi Remote App. Q: What connectivity is required to play back music and tone searching and matching? A: A Bluetooth connection is required for streaming and editing. WiFi or Cellular Data is used for cloud-based features such as accessing Tone Searching and Tone Matching. Although, you will be able to access editing and manage your device-stored presets while offline. User Interface Q: Will the AMPLIFi Remote 2.0 GUI look the same on an Android device as on iOS devices? A: AMPLIFi Remote has been developed natively for Android using Java, so there are some very subtle differences. Q: How will the AMPLIFi Remote 2.0 GUI scale onto the different size screens? A: We've designed it to adjust spacing and scaling for lots of various screen sizes and pixel depths.
  20. AMPLIFi Remote App Release Notes: AMPLIFi Remote for Android app v2.00.0 First public release of AMPLIFi Remote for Android AMPLIFi Remote iOS app v2.00.0 Minor bug fixes Support for new firmware device names that now include _75, _150, and _FX100. AMPLIFi Remote iOS app v1.30 Bug fixes for iOS 8.0 compatibility. AMPLIFi Remote iOS app v1.21.1 Improved user experience for FX100 firmware update. Ability to use the application without user login. Bug fixes. AMPLIFi Remote iOS app v1.20 Optional firmware update for AMPLIFi 75/150 bringing access to 100 preset locations. FBV Express MKII and FBV Shortboard MKII are not supported. AMPLIFi Remote iOS app v1.10 Tone sharing via Facebook. AMPLIFi Remote iOS app v1.01.1 Share tones via Twitter from within AMPLIFi Remote. Easily search tones on the Line 6 cloud from the main menu. More easily save preset metadata by choosing from pre-defined values. Get tone match results that include My Tones, even when offline. My Tones and Favorites are grouped to improve navigation. My Tones now includes Factory Presets to help start your tone collection. Expand/collapse groups of tones in your Tone Match results. Favorites can now be un-favorited. Numerous usability enhancements. Bug fixes. AMPLIFi Remote iOS app v1.00.1 Bug fixes and UI improvements. AMPLIFi Remote iOS app v1.00 Initial Release.
  21. AMPLIFi Firmware Release Notes: AMPLIFi 75/150/TT/FX100 firmware v2.50.2 AMPLIFi Firmware 2.50.2 is a free firmware update that includes fixes and optimizations. It is highly recommended that all AMPLIFi users perform this update! AMPLIFi Remote 2.13 or greater is required for use with this firmware. Please update your AMPLIFi remote app on iOS or Android before upgrading to this version of firmware. The easiest way to perform the update process is by installing the latest version of Line 6 Updater. Once you've connected AMPLIFi to your computer via USB port (hubs are not supported), Line 6 Updater will recognize the unit and take you through the update process. PC users will need to install the AMPLIFi device driver. Line 6 Updater application and drivers may be downloaded here: http://line6.com/software/ New Feature: "Assign to Pedal" support allows you to use the built-in pedal on FBV Shortboard and FBV Express to control parameters assigned to the FX Knob. These parameters are assigned by pressing and holding on the desired parameter in the AMPLIFi Remote app. Bug Fixes: -Improved Bluetooth connection stability and reconnect behavior -Other minor bug fixes and optimizations AMPLIFi 75/150/TT/FX100 firmware v2.10 All AMPLIFi units USB 2.0 recording for Mac OSX 10.7+ and Windows 7/8 Class-compliant Mac/iPad drivers @ 24bit/48K (these drivers are in OSX 10.7+) ASIO driver version 1.64 for Windows that provides 16/24 bit, 44.1/48/88.2/96K recording and sample rate conversion. This can be adjusted in the Windows Sound Control Panel. USB audio streaming buffers and default bit depth can be set in the AMPLIFi Control Panel, or from within a DAW. Driver must be downloaded and installed from www.line6.com/software. [*]Bug fixes and enhancements. [*]Tap tempo light can be toggled on and off via the Remote app [*]Adjusting the reverb knob will automatically enable the reverb block if it happens to be turned off [*]At this time, it is recommended to perform the update using the AMPLIFi Utility for PC found at www.Line6.com/software, using instructions found at http://line6.com/support/page/kb/_/amplifi-products/ampl/how-to-update-amplifi-with-a-pc-r701 75/150-specific items A 12dB gain stage has been added to the guitar in the headphone output of the 75/150 to make the guitar/Bluetooth blend sound the same in the headphones as it does through the speakers. FX100-specific items No FX100-specific items in this release. TT-specific items The previous AMPLIFi TT firmware provides a USB stream that is 12dB too hot and always clips the input of a DAW unless you crank it down on the hardware (white LED ring on the big knob). This issue is fixed in this release. ​ AMPLIFi 75/150/FX100 firmware v2.00.0 Firmware adds SPP Bluetooth capability for data communication with Android devices. This update is NOT required for iOS users, but will require version 2.00 of the iOS app as device names have changed. AMPLIFi 75/150/FX100 firmware v1.01.0 Ability to turn individual effects on and off within a single preset using the 'STOMP', 'MOD', 'DELAY', 'REVERB' footswitches. Navigate the 100 on board preset locations using the Bank and Preset footswitches available on the FBV Shortboard MKII. Two way communication added between the AMPLIFi 75/150/FX100 and the AMPLIFi Remote App so that changes made to the AMPLIFi hardware instantly are shown within the AMPLIFi Remote App. Resolved an issue with zipper noise when using the wah on FBV MKII controllers. Improvements made to Bluetooth connection. AMPLIFi 75/150 firmware v1.00.5 Several fixes were put in place that improve Bluetooth data communication and stability with the AMPLIFi Remote application. AMPLIFi 75/150 firmware v1.00 Initial release.
  22. IMPORTANT!!! Two steps are required for completing the FX100 firmware update process: reset the unit, then calibrate the pedal. Your FX100 may not function correctly after an update until these steps shown below are completed. Deutsche Version La version française Note: Factory Reset replaces all presets on the device, including your custom presets, with the factory presets. Turn off AMPLIFi FX100 While pressing and holding both the big knob and TAP footswitch, switch the power on The process has completed when you see 01 in the bank display and the A footswitch is lit. Step 2: Calibrate the Wah/Volume Pedal NOTE: This step is mandatory to complete the update process! Turn off AMPLIFi FX100. While pressing and holding footswitch A, switch the power on. The display reads “00†and footswitch D LED is lit. Press footswitch D. The display reads “01â€. Move the wah/volume pedal to the toe position and press to engage the toe switch. The display reads “02†and footswitch D LED is lit. Move the wah/volume pedal all the way to the Heel position and press footswitch D. The display reads “03â€. Move the wah/volume pedal to the toe position without clicking the toe switch. Press footswitch D. The displays reads “04â€. Move the wah/volume pedal and note the values in the display. Values should scroll from 0 (heel down) to 99 (toe down). Press footswitch D to save the calibration values. The display reads “05â€. Restart AMPLIFi FX100. Step 3: Pair your iOS device Repair your iOS device with FX100 Exit AMPLIFi Remote then relaunch the app You are done! Folgen Sie diesen Anweisungen nachdem Sie Ihr AMPLIFi FX100 auf Version 1.1 aktualisiert haben. Schritt 1: Zurücksetzen des Gerätes auf Werkseinstellungen: Achtung, das folgende Zurücksetzen des Gerätes ersetzt alle Presets auf dem Gerät mit den standard Presets. Inklusive Ihrer eigenen Presets. Schalten Sie das AMPLIFi FX100 ab. Während Sie den großen Lautstärke Regler sowie den TAP Fußschalter gedrückt halten, starten Sie das Gerät ein. Wenn Sie eine 01 auf dem Bildschirm angezeigt bekommen und Fußschalter A leuchtet ist der Vorgang abgeschlossen. Schritt 2: Kalibrierung des Pedals: Schalten Sie das AMPLIFi FX100 ab. Während Sie den Fußschalter A gedrückt halten, schalten Sie das Gerät ein. Auf dem Bildschirm wird nun 00 angezeigt und Fußschalter D leuchtet. [*]Drücken Sie den Fußschalter D. Auf dem Bildschirm wird jetzt 01 angezeigt. [*]Beweguen Sie das Pedal in die Zehstellung und drücken Sie. Auf dem Bildschirm wird nun 02 angezeigt und Fußschalter D leuchtet. [*]Beweguen Sie das Pedal in die Fersenstellung und drücken Sie Fußschalter D. Auf dem Bildschirm wird nun 03 angezeigt. [*]Bewegen Sie das Pedal nun in die Zehstellung aber ohne zu drücken. [*]Drücken Sie Fußschalter D. Auf dem Bildschirm wird nun 04 angezeigt. [*]Bewegen Sie das Pedal und achten Sie auf den Wert auf dem Bildschirm. Der Wert sollte sich zwischen 0 (Fersenstellung) bis zu 99 (Zehenstellung) bewegen. [*]Drücken Sie Fußschalter D um die Kalibrierung abzuspeichern. Auf dem Bildschirm wird nun 05 angezeigt. [*]Starten Sie das AMPLIFi FX100 neu. [*]Koppeln Sie die Geräte neu. [*]Schließen Sie die AMPLIFi Remote App, starten Sie diese dann neu. Suivez ces instructions après vous avez faites une mise à jour du firmware AMPLIFi FX100 jusqu’à la version 1.1. 1 : Réinitialisez l’AMPLIFi FX100 Attention, la réinitialisation remplace tous les presets, inclus sont vos propre presets avec les presets par défaut. Éteignez l’AMPLIFi FX100. Tout en maintenant le bouton du volume principal et le commutateur TAP, allumez L’AMPLIFi. Le processus est terminé quand vous voyez 01 dans l'affichage de la banque et le commutateur au pied A est allumé. 2 : Calibrez la pédale de volume/wah Éteignez l’AMPLIFi FX100. Tout en maintenant le commutateur au pied, allumez l’appareil. [*]Poussez le commutateur au pied D. Vous pouvez lire « 01 ». [*]Déplacez la pédale à la position des orteils et poussez-la. Vous pouvez voir « 02 » sur l’écran et le LED du commutateur au pied D est allumé. [*]Déplacez la pédale à la position de talon et poussez le commutateur au pied D. Vous pouvez lire « 03 ». [*]Déplacez la pédale à la position des orteils mais sans cliquer. [*]Poussez le commutateur au pied D. Vous pouvez lire « 04 ». [*]Bougez la pédale, les nombres sur l’écran changent. De 0 (talon) à 99 (orteils). [*]Poussez le commutatuer au pied D pour enregistrer la calibration. Vous pouvez lire « 05 ». [*]Redémarrez l’AMPLIFi FX100. [*]Recloupez votre appareil iOS avec le FX100. [*]Quittez AMPLIFi Remote et redémarrez l’application. C’est tous ! Vous pouvez voir « 00 » sur l’écran et le LED du commutateur au pied D est allumé.
  23. Version française. Deutsche Version. We always recommend that you run the latest firmware in your AMPLIFi amplifier. Your AMPLIFi Remote application will inform you whenever a firmware update is available, so you'll always know you have the latest version! Follow the instructions below to update the firmware of your AMPLIFi. Here is outline of the steps needed to complete the AMPLIFi Firmware update process: Pair AMPLIFi 30/75/150/TT via Bluetooth with iOS device. Start and complete the update from AMPLIFi Remote app Settings page. Follow post-update instructions that appear within the AMPLIFi Remote app: Turn the AMPLIFi 30/75/150/TToff. Power up AMPLIFi 30/75/150/TT while pressing Large Master Volume and Tone Select button. Re-pair the Bluetooth connection between the AMPLIFi and your iOS device. Exit the AMPLIFi Remote app by double-pressing the Home button then drag the AMPLIFi Remote app window up towards the top of the screen completely close the app. Re-launch the AMPLIFi Remote app and you should see your AMPLIFi 30/75/150/TTconnect again automatically to the app. **Before getting started ensure that your iOS device has a consistent connection to a cellular or wifi network. We recommend to make sure your iOS device has at least a 50% charge on the battery or plug your iOS device into it's power supply to prevent the iOS device from shutting down during the update. While performing the update we also recommend that leave your iOS device idle within close proximity and unobstructed line of sight of the AMPLIFi to avoid interruptions in the updating process. ** CLICK HERE for a video tutorial on Bluetooth Pairing your AMPLIFi. CLICK HERE for a video tutorial on updating the firmware on your AMPLIFi. Full Instructions Enable Bluetooth on the device you would like to stream audio from. Put the AMPLIFi 30/75/150/TT into ‘Pairing Mode’ by pressing and holding the Bluetooth button located on the upper left of the top panel - it will begin to flash to indicate it is in ‘Pairing Mode’. Within the Bluetooth options of your device an entry for ‘AMPLIFi’ will appear. Select the ‘AMPLIFi’ entry and pair with it - the Bluetooth LED will stop flashing and become solid lit blue. Download the AMPLIFi Remote app directly from the Apple App store. Launch the AMPLIFi Remote app. Log in to your Line 6 user account. If you do not already have a Line 6 user account, you can create one HERE or with the link provided on-screen within the app. Once the app is launched, tap the ‘Menu’ icon in the upper left corner. Tap the ‘Settings’ icon in the lower left of the menu. From the ‘Settings’ menu, tap the option labeled ‘Amp Flash’. You will then see the updates available for your AMPLIFi 30/75/150/TT. To begin the update process simply tap the ‘Update’ button and allow 10-45 minutes for the update to complete. After you receive a notification from the AMPLIFi Remote App that the update portion of the process was completed successfully turn off the AMPLIFi 30/75/150/TT. While pressing and holding both the large Master Volume knob and the Tone Select button, switch the power back on the AMPLIFi 30/75/150/TT. Re-pair the Bluetooth connection between the AMPLIFi 30/75/150/TT and your iOS device. Exit the AMPLIFi Remote app by double-pressing the Home button then drag the AMPLIFi Remote app window up towards the top of the screen completely close the app. Re-launch the AMPLIFi Remote app and you should see your AMPLIFi 30/75/150/TT connect again automatically to the app. If your firmware update is interrupted and unsuccessful the AMPLIFi hardware may display symptoms such as all of it’s LEDs being lit or flashing. In this case, try again to use the AMPLIFi Remote app to update the firmware and make sure to review our AMPLIFi Bluetooth Connectivity Troubleshooting information HERE. Q: What should I do if the update is accidentally interrupted or fails? A: If your update is accidentally interrupted or fails turn your AMPLFi off and back on again. Press the Bluetooth button once and re-pair your AMPLIFi with your iOS device. Re-start the update in the Setting page of the AMPLIFi Remote app. Q: What happens if I receive a call while the amp is updating? A: If you receive a call while your AMPLIFi is updating make sure to stay within range of the AMPLFi, and when you call completes the update will resume. AMPLIFi 30/75/150/TT: Firmwareupdate Wir empfehlen, die Firmware ihres AMPLIFi Verstärkers immer auf dem neuesten Stand zu halten. Ihre AMPLIFi Remote App wird Sie immer davon informieren wenn ein neues Firmware Update zur Verfügung steht. So können Sie immer sicher sein, dass Sie die neueste Firmware auf Ihrem AMPLIFi läuft. **Bevor es los geht, stellen Sie bitte sicher, dass Ihr iOS Gerät eine beständige Internetverbindung hat. Wir empfehlen, dass die Batterie Ihres iOS Gerätes entweder mindestens 50% aufgeladen ist oder Sie hängen es gleich ans Ladegerät damit sich das iOS Gerät nicht während des Updates abschaltet. Außerdem empfehlen wir, dass Sie das Gerät einfach nah bei Ihrem AMPLIFi liegen lassen, um Unterbrechungen des Updates zu vermeiden.** Klicken Sie hier für ein Video Tutorial wie Sie Ihr AMPLIFi per Bluetooth koppeln können. Klicken Sie hier für ein Video Tutorial wie Sie die Fimware aktualisieren können. Schalten Sie Bluetooth auf dem Gerät an von welchem Sie Musik auf Ihr AMPLIFi übertragen wollen. Drücken und halten Sie nun den Bluetooth Knopf oben auf dem AMPLIFi, dieser sollte dann anfangen zu blinken. Jetzt sollte Ihr AMPLIFi als Gerät auftauchen. Wählen Sie nun hier das AMPILIFi aus um die Geräte zu koppeln. Der Bluetooth Knopf auf dem AMPLIFi leuchtet nun durchgehend blau. Laden Sie sich die AMPLIFi Remote App aus dem Apple App store herunter. Starten Sie die AMPLIFi Remote App. Melden Sie sich hier nun mit Ihrem Line 6 Benutzerkonto an. Sollten Sie noch kein Line 6 Benutzerkonto haben dann können Sie sich hier einen erstellen oder indem Sie auf den Link drücken in der App. Sobald die App gestartet ist drücken Sie auf das „Menu“ Symbol oben Links in der Ecke. Tippen Sie dann auf das „Settings“ Symbol unten links. Im „Settings“ Menu können Sie dann die „Amp Flash“ Funktion finden. Drücken Sie auf diese. Hier werden Ihnen die für Ihr AMPLIFi verfügbaren Updates angezeigt. Um die Aktualisierung durchzuführen brauchen Sie nur den „Update“ Knopf zu drücken. Warten Sie dann 10-20 Minuten damit die Aktualisierung volsltändig angewandt werden kann. Sollte die Aktualisierung der Firmware abbrechen oder nicht erfolgreich sein, kann es sein, dass die LEDs Ihres AMPLIFis leuchten oder blinken. In diesem Falle sollten Sie nocheinmal versuchen das AMPLIFi per AMPLIFi Remote App ein Update der Firmware durchzuführen. Zusätzlich sollten Sie sich die Informationen zur Fehlerbehebung der AMPLIFi Bluetooth Verbindung hier durchlesen. Was soll ich tun wenn das Update unterbrochen wird oder fehlschlägt? In diesem Fall müssen Sie das AMPLIFi abschalten und wieder neustarten. Drücken Sie dann den Bluetooth Knopf und koppeln Sie das AMPLIFi erneut. Starten Sie das Update im „Settings“ Menu dann wieder neu. Was passiert wenn ich einen Anruf rehalten während der Aktualisierung? Das ist kein Problem solange Sie in der Nähe des AMPLIFi bleiben. Die Aktualisierung wird nach dem Anruf weiter fortgefürt. Mise à jour du firmware: AMPLIFi 75 et 150 Nous recommandons toujours que vous avez la version dernière du firmware de votre amplificateur AMPLIFi. Notre application AMPLIFi Remote vous informe chaque fois qu’une mise à jour de firmware est disponible. Comme ça vous savez toujours si vous avez la dernière version. Suivez les instructions ci-dessous pour mettre à jour le firmware de votre AMPLIFi. ** Avant de commencer, assurez-vous que votre appareil iOS a une connexion internet consistante. Nous recommandons une charge de batterie d’au moins de 50% ou connectez l’appareil directement au chargeur pour empêcher u arrêt de l’appareil iOS pendant la mise à jour. Nous recommandons également que vous laissez l’appareil iOS en proximité immédiate de l’AMPLIFi pour éviter des interruptions dans le processus de la mise à jour. ** Cliquez ici pour une vidéo sur le couplage Bluetooth avec votre AMPLIFi. Cliquez ici pour une vidéo sur la mise à jour du firmware de votre AMPLIFi. Activez le Bluetooth sur votre appareil à partir duquel vous voulez diffuser de la musique. Mettez l’AMPLIFi en mode „Pairing‘ en appuyant sur le bouton Bluetooth sur le dessus de l’AMPLIFi. Le bouton commence de clignoter que veut dire que l’AMPLIFi est en mode de couplage. Dans les options de Bluetooth de votre appareil, une entrée « AMPLIFi » s’affichera. Sélectez l’entrée « AMPLIFi » et couplez les appareils. Le LED s’arrête de clignoter et s’allume continué. Téléchargez l’application AMPLIFi Remote directement de l’App Store d’ Apple. Lancez l’application AMPLIFi Remote. Connectez-vous à votre compte Line 6. Si vous n’avez pas un compte Line 6, vous pouvez créer un ici ou vous pouvez cliquer sur le lien dans l’application. Dès que l’application est lancée, tapez l’icône « Menu » dans le coin supérieur gauche. Tapez l’icône « Settings » en bas à gauche du menu. Dans le menu « Settings » tapez l’option « Amp Flash ». Ici vous pouvez voir tous les mises à jour pour votre AMPLIFi. Pour lancer la mise à jour, tapez le bouton « Update » et laissez le faire la mise à jour pour environ 10 à 20 minutes. Ci la mise à jour du firmware interrompue ou échoue, les boutons de l’AMPLIFi peuvent clignoter. Dans ce cas, essayez la mise à jour à nouveau. Consultez les informations de dépannage de la connexion Bluetooth AMPLIFi ici. Qu’est-ce que je peux faire si la mise à jour interrompue ou échoue? Si la mise à jour interrompue ou échoue, désactivez l’AMPLIFi et rallumez le. Poussez le bouton Bluetooth une fois et couplez l’AMPLIFi avec l’appareil iOS à nouveau. Redémarrez la mise à jour dans le menu « Settings » de l’application AMPLIFi Remote. Qu’est-ce qui ce passe si je reçois un appel tandis que l’AMPLIFi est mettre à jour le firmware ? Si vous recevez un appel, restez dans la gamme du Bluetooth de l’amplificateur. Lorsque vous terminez l’appel, la mise à jour se résume.
  24. Version française. Deutsche Version. The 1.20 firmware update for the StageScape M20d features a new fader view for enhanced control on touch screens and Artist Presets. ****Please be aware that if you are updating from firmware 1.00 directly to 1.20, the update file will state that you are installing version 1.32. This is a typo that will be fixed in the future and it will have no affect on your firmware 1.20 installation or functionality.**** IMPORTANT NOTICE: This version of the StageScape firmware works only with StageScape remote app v1.10. Please update your StageScape remote app on your iPad when updating your StageScape firmware. When updating firmware, have ONLY the SD card or USB drive that is being used to install the update plugged into the StageScape. This update is available from this web address http://line6.com/software/index.html. Be sure to select StageScape M20d under All Products, click the red Go button, and you will be able to download the Firmware 1.20 update. You will have to download this file and save it to a SD card or USB thumb drive. Insert that device into your StageScape M20d, go to the i menu, Show System Settings, Update M20d, Update System Firmware. The update file will have to be in the top hierarchy of your media device. Firmware install files will not be recognized if they are placed in a folder. Be sure to unplug any other media device (USB, SD card or PC) from your StageScape that is not being used for the firmware update. New Features Bug fixes: Output preset recall resetting output level Minor bug fixes Fader View: With the new 1.20 firmware, the perform mode now has a fader view option on the touch screen of the StageScape M20d. This allows you to view and manipulate levels for your inputs, monitors, global FX, and main mix as virtual faders on the touch screen. You can also control your trim, pan, and global FX send levels with the rotary encoders under each virtual channel strip. Artist Presets: Brad Madix and Daniele Di Giovanni Brad Madix: Rock Kick - Aggressive rock bass drum. Sits in the mids when you really lay into it, somewhat more natural when played quietly. Rock Snare - A "fat" rock snare with a bottom that is shaped using the dynamic eq. Pushes up the low end for that "arena rock" sound. Drum Buss Crush - Crush a drum sub mix. Really pumping compression. Scary on its own, but blend it back in with the uncompressed drums and the whole kit will come forward. A little goes a long way. Rock Bass - Big mid boost to get the bass to pop out in the mix Rock Guitar - Bright and cutting. Best for leads. Vocal - Bright and clear without sibilance using the de esser Brighten up that male vocal without it getting too "essy". Daniele Di Giovanni: Grand Piano (PianoMic)- Earthworks PianoMic at its best Attention, cette version du firmware StageScape a une nouvelle vue fader pour un contrôle augmenté sur les écrans tactiles et les presets Artistes. ***Si vous installez firmware 1.20 sur 1.00, la mise à jour indique que vous installez version 1.32. C’est une faute de frappe. Ignorez ca. Il n'aura aucun effet sur ​​votre firmware 1.20 ou l’installation.*** Attention, cette version firmware fonctionne uniquement avec l’application StageScape Remote 1.10. Donc vous devez mettre à jour l’application StageScape pour l’utiliser avec la nouvelle version du firmware. Débranchez tous les appareils USB de votre StageScape sauf l’appareil avec le nouveau firmware. Vous pouvez trouver la mise à jour ici : http://fr.line6.com/software/index.html. Sélectez le StageScape M20d sous « All Products » et cliquez « Go ». Téléchargez le Firmware 1.20 et sauvez le fichier sur une carte SD ou clé USB. Insérez la carte ou la clé dans votre M20d et cliquez sur le menu « i », « Show System Settings », « Update M20d » et « Update System Firmware ». Placez le fichier directement sur la carte SD ou clé USB et pas dans un dossier sur la clé/la carte. L’appareil ne trouvera pas le fichier si vous le placez dans un dossier. Débranchez tous les autres dispositifs du StageScape M20d que vous n’utilisez pas pour la mise à jour. Corrections des bugs mineurs. Fader View Avec la mise à jour du firmware 1.20 le mode perform a une option Fader View sur l’écran tactile qui vous permet de voir et manipuler les niveaux des entrées, moniteurs, Global FX et du mix principal comme curseurs sur l’écran tactile. Vous pouvez aussi contrôler Trim, Pan et Global FX niveaux d’envoi avec les encodeurs rotatifs dessous les canaux. Presets Artistes: Brad Madix et Daniele Di Giovanni Brad Madix: Rock Kick: Grosse caisse rock agressive. Très naturel si vous le jouez doucement. Rock Snare: Basses formés avec l’EQ dynamique. Augmente les basses pour un son « arena rock ». Drum Buss Crush: Compression massive. Jouez-le avec une batterie non compressée. Rock Bass: Un boost pour les mis. Rock Guitar: Très bien pour le joueur principal. Vocal: Pour on son très clair. Daniele Di Giovanni: Grand Piano (PianoMic) – Le PianoMic de Earthworks à son meilleur. Das Firmwareupdate 1.20 für StageScape M20d erweitert Ihr M20d um zusätzliche Schiebregler für mehr Kontrolle und neue Artisten Presets. ***Achtung, wenn Sie von Firmware 1.00 auf 1.20 aktualisieren wir das Update Ihnen anzeigen, dass Sie Version 1.32 installieren. Dies ist ein Schriftfehler, der in Zukunft behoben wird. Ignorieren Sie diesen Fehler, denn er beeinträchtigt die Funktionalität des Updates nicht.*** Achtung, diese Firmware Version funktioniert nur mit der StageScape Remote App 1.10. Wenn Sie die Firmware aktualisieren, entfernen Sie bitte zuerst alle anderen SD Karten und USB Sticks abgesehen vom USB Stick oder SD Karte, auf welcher die neue StageScape Firmware abgespeichert ist. Dieses Update können Sie auf der Internetseite http://de.line6.com/software/index.html finden. Wählen Sie das M20s unter All Products aus, klicken Sie dann auf Go und dann sollten Sie das Update auch schon sehen. Laden Sie sich hier dann Version 1.20 herunter. Speichern Sie es dann auf einem USB Stick oder einer SD Karte ab. Stecken Sie diese dann in den M20d. Auf dem M20d gehen Sie dann auf das i Menu, Show System Settings, Update M20d und Update System Firmware. Die Datei muss sich direkt auf der SD Karte/USB Stick befinden un dort nicht innerhalb eines Ordners. Fehlerbehebungen: Kleinere Fehlerbehebungen. Neue Schiebregler: Mit der neuen Firmware Version 1.20 ist der Perform Modus um ein Set Schiebregler erweitert worden. Mit diesen können Sie Input, Monitor Global FX und Main FX Pegel auf dem Touchpad einstellen. Außerdem können Sie Trim Pan und Global FX Pegel via der normalen Drehknöpfe verändern. Artisten Presets: Brad Madix: Rock Kick: Agressives Rock Schlagzeug. Klingt sehr natürlich wenn man es ruhig spielt. Rock Snare: Die niedrigen Frequenzen sind per dynamischem EQ geformt. Drückt den Bass außerdem nach oben für den typischen Arena Rock Sound. Drum Bass Crush: Extreme Kompression. Mischen Sie diese dann mit unkomprimiertem Schlagzeug um einen einzigartigen Sound zu bekommen. Rock Bass: Boost für die Mitten. Rock Guitar: Perfekt für den Lead. Vocal: Für klaren Sound. Daniele Di Giovanni: Grand Piano (PianoMic): Earthworks PianoMic.
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