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Found 147 results

  1. guilletorchelli

    FIRMWARE UPDATE

    HELLO. Question: Iam usually Visit the Line 6 Site to Find any Update of my HX EFFECTS> How can i Be Noticed when an update is released? Somebody get a Mail? or anything? Thanx Very Much.
  2. Just got a brand new Helix LT and wanted to upgrade it to the latest and greatest. I downloaded the latest driver, updater, and the 2.21 Installer. Whenever I run the Installer, I get the following message: Firmware Update Failed An error has ocurred. Please try again. Please follow these steps when updating your Line 6 Product. 1. Turn the power switch off, then back on. 2. Ensure the USB cable is connected directly to your computer and not to a hub or peripheral such as a keyboard or mouse. 3. Click 'Continue' and attempt the update again. Of course I follow those steps and get the same results. Now the Helix doesn't even boot - it shows some glitchy blinky logo on the screen with the message "Boot failure Entered Update Mode!" There's also a red -3 in the upper left corner. Any advice??? (I'm running a Win 7 machine and followed the steps to update)
  3. Line6Will

    How to update the Helix's firmware

    1. Download and install Line 6 Updater from our software page. http://line6.com/software/ 2. If you are using Windows, also install the latest Helix driver. http://line6.com/software/ 3.Once the driver is installed, plug in your Helix and wait for Windows to assign the driver and say the hardware is ready to use. This may take a few minutes. 4.Open Line 6 Updater and log in with your Line 6 user name and password. 5.Click on the Helix to update 6. Click on the latest (top) version to update the latest firmware. 7. Click continue and accept terms and conditions. 8. The Updater will then perform the update, do not turn off Helix until finished. If you would also like to re load the factory bundle and clear all presets and settings, Hold footswitches 9+10 on boot, or encoder 5+6 on the rack. This will clear your preset and reload factory bundle.
  4. kazoue911

    Helix USB stability

    Hi all, Just did the firmware update on my helix LT (2.70) and It now seems to have a stability issue when using Helix as an audio interface. Every half hour or so, the usb seems to disconnect for about a second or so and switchs back to the inboard sound card of the PC. It then reconnects as quickly as it has quit and works fine for another half hour approx. I was wondering if anyone had had this problem too? Helix is the only device connected via USB and if I don't use it as an interface (say I only use the midi over usb fuction) It works fine... I don't reject the PC being a possible cause for this problem but it didn't behave that way prior to update... Thanks
  5. bardage

    Helix update killed it

    So, I´ve seen plenty of posts here of people having a "dead helix" after trying to update it, so I guess it just was my turn. I recently realized that I´ve never updated the firmware in my helix, and was gona do that. In the updating process I suddenly just got an error in the line 6 updater, telling me to restart the helix and try again. But it doesnt seem like anything helps. The helix is just flashing on the led screen between the helix logo, and the helix rack logo, for some reason. I have a Helix floor so thats kind of weird. I did go through the checklist that is provided in the line 6 updater as well. After searching through forums on the internet, i´m apparently not the only one who has had this problem. I tried all the hotkey commands on start up, while holding down buttons, and none of them seem to help either. Only when i try to start it up in safe mode, the screen is not flashing, and there is no logo there. Anyway, would love to get some help.
  6. Line6Tony

    Latest Helix Firmware/Software (2.70)

    2.70 (Oct 2018) "The Marketplace Update" New Features (Firmware 2.70) Marketplace support—Marketplace is a new online destination that lets users purchase presets and impulse responses created by select third-party content gurus. From the lower left-hand corner of HX Edit, click "My Account" and then choose "Get More Presets..." or "Get More IRs..." Three New Tuner Types—From the Tuner page, turn the Type knob to choose between "Fine" (color-changing needle tuner with fine tuning bar), "Coarse" (color-changing needle tuner with no fine tuning bar), and "Strobe". SEE IMPORTANT KNOWN ISSUE BELOW* New Features (Helix Native 1.70) Marketplace support—Marketplace is a new online destination that lets users purchase presets and impulse responses created by select third-party content gurus. From the lower left-hand corner Helix Native, click "My Account" and then choose "Get More Presets..." or "Get More IRs..." New Features (HX Edit 2.70) Support for HX Stomp Marketplace support—Marketplace is a new online destination that lets users purchase presets and impulse responses created by select third-party content gurus. From the lower left-hand corner of HX Edit, click "My Account" and then choose "Get More Presets..." or "Get More IRs..." Multi-device support—HX Edit now opens a new window when multiple Helix or HX boxes are connected. For example, if you have Helix Floor and your bass player has HX Stomp, you can now connect both and quickly and easily copy and paste individual blocks back and forth. Windows can also be manually opened and closed from the Devices pull-down menu Improvements The tuner now accurately tunes notes down to 21.83 Hz (low F) for 5-string basses HX Stomp only—Shortcut: If HX Stomp is in Preset or Snapshot mode, or FS3 in Stomp and Scroll mode has been assigned to something other than TAP/TUNER, you can now press ACTION and PAGE> together to open the Tuner screen HX Stomp only—Shortcut: Press ACTION and <PAGE together to quickly toggle the Global Settings > Preferences > Snapshot Edits value Bug Fixes Helix Floor, Rack, LT only—A couple of amp models (including Cali Texas Ch 2) have their polarity reversed. When combined with another amp in parallel, this could cause phase cancellation — FIXED Helix Floor, Rack, LT only—Amp > Cali Texas Ch 1 could gradually decrease in level when Mid and/or Bass parameters are set to 0.0 — FIXED Helix Floor, Rack, LT only—Delay models with two Time parameters could sometimes reset note divisions when changing snapshots — FIXED HX Effects only—Clearing or cutting a block on Path B from HX Edit could sometimes HX Effects to freeze when in stomp footswitch mode — FIXED HX Effects only—Switching from a preset with a Split > Crossover block to a preset with a Split > A/B block could sometimes cause HX Effects to freeze — FIXED HX Effects only—When EXP Position is set to Global, the expression pedal's position could not be recalled immediately after switching presets, which could cause undesired signals to pass through — FIXED HX Effects only—In rare cases, exiting the Tuner could sometimes slightly adjust signal level and tone — FIXED HX Effects only—When connecting both left and right inputs, exiting the tuner could sometimes cause the right side of certain effects blocks to not be heard HX Effects only—In very rare cases, engaging a certain combination of footswitches while connected to HX Edit and then power cycling HX Effects could clear certain blocks — FIXED HX Effects only—From HX Edit, copying and pasting an Output block over itself could sometimes paste Mixer parameters — FIXED HX Effects only—Switching Global Settings > MIDI/Tempo > Tempo Select values while transmitting MIDI clock could sometimes result in sending incorrect tempi — FIXED HX Effects only—After resetting Global Settings, Tap Tempo could become unresponsive while receiving MIDI Clock — FIXED HX Effects only—HX Edit would not reflect the Looper > 1 Switch Looper's bypass status — FIXED HX Effects only—Mixer parameter values could inadvertently be copied into new empty presets — FIXED HX Effects only—Quickly changing snapshots from HX Edit could sometimes cause hardware and software to disconnect — FIXED Known Issues *IMPORTANT: The three new tuner types only appear for those registered users who didn't complain incessantly about Helix's previous tuner on social media. For those who did complain (AND WE KNOW WHO YOU ARE), the new tuner will be unlocked once you perform ONE of the following: Post a photo of yourself on the Helix Facebook Group with the "><" logo written on your forehead in black Sharpie (washable magic marker is acceptable). The admins have been given the authority to unlock units with flagged serial numbers; assuming business hours, please allow 1-2 hours for the new tuner page to be unlocked (NOTE: You may have to restart Helix/HX for the new tuner page to appear) Post a meme of Arnold Schwarzenegger from Kindergarten Cop yelling "IT'S NOT A TUNAAHH!" on either the Line 6 Helix—or—The Gear Page > Digital and Modeling Gear forum. Be sure to use the proper Impact font. Memes will not be judged for their artistic merit, although the spelling must be correct. Again, admins have been given the authority to unlock units with flagged serial numbers If you'd prefer to participate silently, you may instead manually rename 47 presets "Patience is Key" (NOTE: Will not work from HX Edit; nor can you just copy one "Patience is Key" preset into 46 additional locations. You must manually rename each one. Once all 47 presets have been named correctly, the inspector [or FS5 on HX Effects] will read "Tuners unlocked!") HX Effects only—When Tuner Type is set to "Strobe" and your string is waaay out of tune, the graphic tuner nodes may appear a bit glitchy HX Effects only—In rare cases, moving an Impulse Response block from Path A to Path B can cause a second IR block to reset its impulse selection Importing bundles containing Marketplace assets can take notably longer When manually engaging a rebuild presets command (holding FS1+2 or FS2+3), Helix can appear to freeze even though it doesn't. Wait 15-20 seconds for the rebuild to complete and all is well Loading a Distortion > Kinky Boost block can sometimes result in an audible thump Wait, are you serious about the sharpie forehead, Schwarzenegger meme, and renaming 47 presets thing? No. This is why you always read the entire release notes
  7. Title says it all. If not then what are you hoping for?
  8. Français Deutsch This tutorial will show you how to update the flash memory for your POD HD device using the Line 6 Monkey software. This is the only way to reset the POD HD back to its factory settings. This process works for all POD HD devices. We use an HD300 in this example. ***NOTE: If a Variax guitar is connected to the POD HD500 via VDI connection during the flash memory update for the POD, DO NOT DISCONNECT the Variax guitar from the POD until the update process is completed: http://www.youtube.com/watch?v=msY9UmPabN4 *After re-installing the flash memory on a POD HD500/HD Bean/HD Pro, perform a global reset on the unit by holding the LEFT ARROW ( [Video Tutorial] Wie setze ich das POD HD auf Werkseinstellungen zurück indem ich Flash Memory neuinstalliere oder aktualisiere? Dieses Tutorial wird Ihnen zeigen, wie Sie das Flash Memory Ihres POD HD per Line 6 Monkey Software aktualisieren können. Dies ist der einzige Weg Ihr POD HD auf Werkseinstellungen zurückzusetzen. Dies funktioniert für alle POD HD Geräte. Für dieses Beispiel benutzen wir ein POD HD300. Leider haben wir das Video noch nicht in Deutsch. Sie können jedoch sehen worauf Sie klicken müssen. ***Achtung, wenn Sie eine Variax Gitarre an Ihr POD HD500 via VDI Anschluss angeschlossen haben während der Aktualisierung dürfen sie AUF KEINEN FALL die Gitarre von Ihrem POD TRENNEN bis die Aktualisierung fertiggestellt ist. (Klicken Sie auf das Video oben.) Nachdem Sie Flash Memory auf Ihrem POD HD500/HD Bean/HD Pro neuinstalliert haben MÜSSEN Sie einen globalen Reset Ihres Gerätes durchführen indem Sie den Pfeil nach links ( ***Achtung, nach den obigen Prozeduren MÜSSEN SIE AUF JEDEN FALL das Expression Pedal des POD HD500 neukalibrieren. [Tutoriel Vidéo] Comment est-ce que je réinitialise les paramètres d'usine sur mon POD HD en réinstallant ou actualisant le Flash Memory? Ce tutoriel vous montre comment vous pouvez mettre à jour votre POD HD via notre logiciel Line 6 Monkey. Ceci est la seule possibilité de réinitialiser votre POD HD complètement. Ceci fonctionne pour tous les appareils POD HD. Nous utilisons un POD HD300 pour cet exemple. Malheureusement nous avons seulement ce vidéo anglais et pas encore une version française mais vous pouvez voir ce que vous devez cliquer. ***Attention, si vous avez connecté une guitare Variax à l'entrée VDI de votre POD HD500 pendant vous êtes en train de le mettre à jour, NE DECONNECTEZ PAS la guitare du POD jusqu'à ce que la mise à jour est terminée. (Cliquez le vidéo au-dessus.) Après vous avez réinstallé le Flash Memory de votre POD HD500/HD Bean/HD Pro, vous devez réinitialiser les paramètres globaux du produit en maintenant la flèche gauche pendant vous connectez l'alimentation. Par cette action, tous les paramètres globaux seront réinitialisés et les noms des setlists sont remplacés par des noms d'usine. Aucun preset ne sera supprimé. ***Attention, après ces procédures, VOUS DEVEZ EN TOUT CAS recalibrer la pédale du POD HD500.
  9. Hi everybody, hope you can help me. I've been trying to update my Helix LT to the firmware 2.60, but every time I try it says "There is no application set to open the document “Helix_LT_v2_60_0_bundle (8).hxf”." I have already updated to the latest edition of HX Edit and I've tried manually to try and open the document with the HX Edit, but it wont allow it. Any clues to what I should do? (I have a iMac) Kind regards, Simon
  10. Device Positioning for Updating XD-V7x Transmitters and Receivers Updating the TBP12 Transmitter (Relay G50, G90, XD-V55L, XD-V70L, XD-V75L) Updating the TBP06 Transmitter (Relay G30, XD-V30L, XD-V35L)
  11. I got my kline 6 helix lt in april of 2018 and now (24/02/2018) I wanted to update it for the first time because I kept forgetting it. So i downloaded all the needed software and made a backup, and then i pressed update and it started. after 15 minutes I came back to see how it was going and it said update failure on my pc and helix. I have already tried all the usb ports on my pc, I have turned my helix on and off a couple of times and I have tried to launch my helix in safe mode and reset it (this via the button combinations on the helix). I have also reinstalled the update software again I don't know what to do and I have a couple of gigs coming up for wich I need my Helix
  12. I am trying to update my JTV 89 F using my Helix as the interface through line 6 monkey. I have both the line 6 cable and the quarter inch jack connected to the guitar. Every time I try to update the firmware from 2.21 to 2.23 I am getting the following 2 errors (screenshot attached). Can anyone help on how I can get over this issue? ryi
  13. BotSkittle

    Possible bug with HX Effects?

    Hey all, Recently, I was noticing some odd behavior with my HX footswitches during live use. If I went to engage an effect by stomping on the footswitch, it would turn on, but after maybe 1-2 seconds, it would bring up the screen that allows you to edit parameters of that selected effect, and I would have to press the MODE/EXIT button to return to the stompbox layout. This would happen intermittently, but eventually, I got fed up and checked to see if I was behind a firmware update, and I was. Without issue, I upgraded both the HX Edit software AND the HX firmware to the latest version. I did not see my specific issue listed on the bug fixes, but I was still hopeful it would resolve my issue. At first, it seemed like the update did the trick, but after a little more fiddling with my setup, a new problem arose, but still quite similar to what was happening before. This time, though, instead of bringing up the screen to edit effect parameters, it acts as if I am soft-touching two effects to engage the "swap footswitches" feature. See the video below, demonstrating the issue. As you can see, I'm not using the soft-touch feature at all - simply turning effects on and off in "stompbox" mode with a normal pressure used in a live setting. My brother also has an HX and I showed him the problem, and we could not replicate the problem with his unit in the same signal chain, same room, same power, etc. Do I have a faulty unit? In the meantime, or regardless, is there some way to disable the soft-touch feature on the HX? Honestly, after using the unit for the past 2-3 months, I have never really used the soft-touch features. Thanks for any advice or support, folks.
  14. Deutsche Version Version française Please go through the following checklist before updating the flash memory of your Variax guitar to ensure the update completes successfully: Ensure that the interface you are using to update the Variax with (Workbench Interface, PODxt Live/Pro, POD X3 Live/Pro, POD HD500/HD Pro, Vetta II) isNOT connected to the computer through a USB hub. Make sure to connect the interface into a USB port directly into the computer, especially into the back of a desktop. If problems persist, make sure to test all of the USB ports on the computer. Avoid plugging into USB ports found on keyboards, monitors, or laptop docks. [*]When using the Workbench Interface to update or edit the Variax guitar, ensure that a charged battery is in the guitar and a 1/4" TS mono cable is inserted into the guitar's output jack, or that the stereo TRS cable is plugged into the Variax providing power from the XPS power supply to power on the guitar. [*]On a James Tyler Variax guitar, ensure that the Volume knob on the guitar is NOT set to the '0' position as it will put the guitar into Power Save Mode. Make sure that the Volume knob is set higher than 0 when updating or editing the JTV guitar. [*]Please use the VDI Cable that comes with the JTV guitar when updating the flash memory on that guitar. Avoid using VDI or CAT5 cables longer than 10 ft. in length when updating any Variax guitar. [*]During the update, select 'NO' when asked if you would like to keep the presets on the guitar. Use the Workbench software to back up your guitar presets before updating if you would like to keep them. [*]Close out any other applications running on your computer before updating the Variax guitar. Q: How do I update or re-install the flash memory on my Variax Electric 300, 500, 600, 700, James Tyler Variax, and Shuriken guitars? A: These instruments can only be returned to factory reset by reinstalling the flash memory. You will need to connect your Variax to the workbench software using your Variax enabled hardware (i.e. Variax Hardware interface, POD XT/X3 Live, POD X3 Pro, VETTA with VDI, or POD HD500), then you will have to connect your interface to your computer via USB. Once the guitar and interface are connected to the computer, you will need to run Line 6 Monkey. See the following link for more information on connecting your device to your computer and installing Line 6 Monkey: Line 6 Monkey Installation and F.A.Q. USB Connectivity with Line 6 Devices Once you have Monkey installed and your computer is recognizing the connection, see the screen shots for the reflash procedure: 1) Once you run Line 6 Monkey, Monkey may ask you to register. If you do not wish to register (or have already registered) select "remind me later". 2) If you want to reinstall the factory presets (or update the firmware), select "Flash Memory" the select "Reinstall Latest" 3) Select "OK" to agree to the software license 4) Select "yes" or "no" If you want to keep the patches on the instrument 5) Select "Yes" to continue with the update. Do not disconnect the variax during the update. 6) Line 6 Monkey will reinitialize the device and update the flash memory. You can watch the progress on the blue bar on the right side of Monkey. 7) Once the update is complete you will need to select "OK" to continue. Variax Bass 700/705 Reflash Factory defaults must be restored one at a time. Select the Model you wish to normalize, the place the blend and two tone controls in the detent (center) position. Now press the Model select pot down until the indicator light stops flashing. The Model should now be restored to factory settings. Use this procedure for any model you want to restore to the factory setting. The Variax bass series can also be "reflashed" using the procedure for the Variax electric guitars described above. Anweisungen zu Reflash und Software Update der Variax Bitte folgen Sie dieser Checkliste bevor Sie die Flash Memory Firmware Ihrer Variax Gitarre aktualisieren um sicher zu stellen, dass ein Update erfolgreich installiert werden kann: Stellen Sie sicher, dass die Schnittstelle, welche Sie zum aktualisieren Ihrer JTV benutzen (Workbench Interface, PODxt Live/Pro, POD X3 Live/Pro, POD HD500/HD Pro, Vetta II) nicht per USB Hub an Ihren Computer angeschlossen ist. Stecken Sie die Schnittstelle hinten direkt in einen der USB Ports Ihres Computers. Wenn weiterhin Probleme bestehen sollten Sie alle USB Ports ausprobieren. Achtung, vermeiden Sie es, die Schnittstelle in einen USB Port einer Tastatur, eines Monitors oder eines Laptop-Docks zu stecken. [*]Wenn Sie das Workbench Interface benutzen, um Ihre JTV zu bearbeiten oder aktualisieren, stellen Sie sicher, dass die Batterie vollgeladen und ein 6.35mm TS Mono Kabel im Gitarren Ausgangs-Jack eingesteckt ist, um die Gitarre anzuschalten. [*]Der "Volume" Knopf darf nicht auf der "0" Position sein, da die Gitarre ansonsten in den Energiesparmodus geht. Der "Volume" Knopf muss also auf einer anderen Position sein als "0" um die Aktualisierung durchzuführen. [*]Bitte benutzen Sie das VDI Kabel, welches bei der Gitarre mitgeliefert wurde wenn Sie Flash Memory aktualisieren möchten. Benutzen Sie möglichste keine CAT 5 oder VDI Kabel, die länger als 3 Meter sind wenn Sie die James Tyler Variax aktualisieren. [*]Während der Aktualisierung klicken Sie "NO" wenn Sie gefragt werden ob Sie die Presets behalten möchten. Sie sollten die Presets, die Sie behalten wollen vor dem Update per Workbench Software sichern. [*]Schließen Sie alle unnötigen Programme bevor Sie die JTV Gitarre aktualisieren. Wie kann ich Flash Memory auf meiner Variax Electric 300, 500, 600, 700 oder James Tyler Variax Gitarre aktualisieren oder neuinstallieren? Diese Instrumente können ausschließlich per Neuinstallation von Flash Memory auf Ihre Werkseinstellungen zurückgesetzt werden. Dazu müssen Sie zuerst Ihre Variax via USB-Schnittstelle (Variax Hardware Interface, POD XT/X3 Live, POD X3 Pro, Vetta mit VDI oder POD HD500) mit Ihrem Computer verbinden. Wenn Gitarre und Schnittstelle dann an den Computer angeschlossen sind, starten Sie Line 6 Monkey. Klicken Sie für weitere Informationen über die Verbindung Ihrer Schnittstelle an den Computer auf die folgenden Links: Line 6 Monkey Installation and F.A.Q. USB Connectivity with Line 6 Devices Wenn Monkey installiert ist und Ihr Computer die Verbindung erkannt hat, folgen Sie den nachstehenden Anweisungen zum Reflash: 1. Wenn Monkey startet, Monkey fragt Sie vielleicht sich zu registrieren. Wenn Sie sich nicht registrieren wollen oder bereits registriert sind, klicken Sie "Remind me Later". 2. Wenn Sie die Werks-Presets neuinstallieren (bzw. die Firmware aktualisieren) wollen, wählen Sie "Flash Memory" aus und drücken Sie auf "Reinstall Latest". 3. Klicken Sie "OK" um der Software Lizenz zuzustimmen. 4. Klicken Sie "Ja" oder "Nein" jenachdem ob Sie die Patches auf Ihrem Instrument behalten wollen. 5. Klicken Sie "Ja" um das Update zu starten. Trennen Sie die Variax auf keinen Fall während der Aktualisierung vom Computer. 6. Line 6 Monkey wird nun das Gerät zurücksetzen und Flash Memory aktualisieren. Rechts können Sie an dem blauen Balken sehen, wie weit das Update ist. 7. Nach dem Update müssen Sie auf "OK" drücken. Variax Bass 700/705 Reflash: Bei diesen Gitarren müssen die Werkseinstellungen einzeln zurückgesetzt werden. Wählen Sie das Modell aus, welches Sie zurücksetzen wollen, den "Place", "Blend" und zwei Tonbedienungen der mittleren Position. Klicken Sie nun den Model Select Knopf nach unten bis das Anzeigelicht aufhört zu blinken. Das Modell sollte nun zurückgesetzt sein auf die Werkseinstellung. Benutzten Sie diesen Vorgang für jedes Modell, welches Sie auf Werkseinstellung wiederherstellen wollen. Die Variax Bass Serie kann außerdem "reflasht" werden indem man die Methode der Variax Electric Gitarren benutzt, wie oben beschrieben. Instructions du reflash et mise à jour Variax Suivez cette liste de contrôle avant de mettre à jour la firmware Flash Memory de votre guitare Variax pour être sûr qu'une mise à jour peut-être installé avec succès: Assurez-vous que l'interface pour connecter la guitare JTV à l'ordinateur (Workbench Interface, PODxt Live/Pro, POD X3 Live/Pro, POD HD500/HD Pro, Vetta II) n'est pas connectée à l'ordinateur via un hub USB. Connectez l'interface directement sur un port USB en arrière de l'ordinateur. Si vous avez des problèmes, essayez tous les ports USB de l'ordinateur. Évitez de brancher sur les ports USB sur les claviers, moniteurs ou stations d'accueil pour ordinateur portable. [*]Si vous utilisez l'interface Workbench pour mettre à jour la guitare, assurez-vous qu'une batterie chargée est dans la guitare et un câble TS mono 6.35mm est branché dans le jack de sortie de la guitare pour l'allumer. [*]Le bouton Volume ne doit pas être sur la position "0" parce que ca met la guitare dans le mode économie d'énergie. Mettez-le sur une autre position que "0". [*]Veuillez utiliser le câble VDI fourni avec la guitare JTV si vous mettez le Flash Memory (firmware de la guitare) à jour. Évitez d'utiliser des câbles CAT5/VDI plus long que 3 mètres pour la mise à jour. [*]Pendant la mise à jour, cliquez sur "NO" pour la question "keep presets on the guitar". Utilisez le logiciel Workbench pour sauvegarder vos presets avant que vous mettez la firmware à jour si vous les voulez garder. [*]Fermez tous les autres programmes inutiles avant que vous mettez la JTV à jour. Comment est-ce que je peux réinstaller ou mettre à jour le Flash Memory de ma guitare Variax Electric 300, 500, 600, 700 ou James Tyler Variax? Ces instruments peuvent seulement être réinitialisés sur les paramètres d'usine en réinstallant Flash Memory. Pour réinstaller Flash Memory, vous avez besoin de connecter votre guitare via interface (Variax Hardware Interface, POD XT/X3 Live, POD X3 Pro, Vetta avec VDI ou POD HD500) USB à votre ordinateur. Si guitare et interface sont connectées à l'ordinateur, démarrez Line 6 Monkey. Pour plus d'informations sur la connexion d'une interface à l'ordinateur, cliquez les liens ci-après: Line 6 Monkey Installation and F.A.Q. USB Connectivity with Line 6 Devices Si Monkey est installé et votre ordinateur a reconnu la connexion, suivez ces instructions pour un reflash: 1. Quand Monkey a lancé, le logiciel vous demande éventuellement à registrer, si vous ne voulez pas enregistrer ou vous êtes déjà enregistré, vous devez cliquer "Remind me Later". 2. Si vous voulez réinitialiser les presets d'usine (= mettre à jour le firmware) choisissez "Flash Memory" et cliquez "Reinstall Latest". 3. Cliquez "OK" si vous êtes d'accord avec la licence du logiciel. 4. Cliquez "Oui" ou "Non" si vous voulez ou voulez pas garder les Patches sur votre instrument. 5. Cliquez "Oui" pour lancer la mise à jour. Déconnectez votre guitare jamais pendant la mise à jour. 6. Line 6 Monkey réinitialise l'appareil et mets à jour la Flash Memory. À droite, vous pouvez voir la barre bleue pour voir le progrès. 7. Après la mise à jour, vous devez cliquer "OK". Reflash de la Variax Bass 700/705: Pour ces guitares, vous devez réinitialiser les paramètres d'usine individuellement. Choisissez le modèle, que vous voulez réinitialiser, le "Place", "Blend" et deux configurations de ton des positions en milieu. Cliquez sur le bouton "Model Select" jusqu'à ce que la lumière cesse de clignoter. Le modèle doit maintenant être réinitialisé. Répétez cette méthode pour les autres modèles que vous voulez réinitialiser. La série Variax Bass peut également être "reflashé" en utilisant la méthode des guitares Variax Electric, comme décrit au-dessus.
  15. Tyleroch

    ERR UNKNOWN

    Hello everyone. So I went to update my Firehawk 1500 and it crashed during a bluetooth update. Now I am getting ERR UNKNOWN coming up. I then went to reset it to factory resettings (holding volume and tap when powering up) and it just says updating. It has been updating for several hours. I then decided to download the driver onto my Windows (10) and do the update from there. It starts the latest update then gives me an error. As of now my Firehawk is unusable...any tips or previous experiences with this?? Thanks everyone!!
  16. OR do you think they are saving the goodies for one giant update around NAMM? I know some get grilled for asking questions like these, but it's been almost 3 months sine the last update. So I think it's a fair curiosity. I personally would like to see, more than anything, some signal metering input/output & at least a clip indicator on each block in the chain. That is definitely my number 1! Plenty of Ideascale submissions on this. Next in the list would be the expansion of HX reverbs. I think the last update fixed the mono versions wet not being wet enough issue. But I am not sure on that, as I am still on 2.50. I would also love to see more parameters in the HX cabs. Specifically off axis mic positioning. That would be really cool. As far as Amps, I would say the XTC, and more Engl. Other than that I would want more Line6 originals. I realize that the next update will not include all of this. Though hopefully some of this will be, especially my #1. What do you guys think? What would you like to see?
  17. I just received my amplifi 75. Tried updating over bluetooth and update failed. But I cannot factory reset the amplifier, I powered down the amp, pressed down the Master volume button and tone button. Nothing happened. I powered it down again and did the same thing for a minute nothing happened. I even kept pressing them for 5 minutes and nothing happened! Is there a way around this is there something wrong I'm doing??
  18. Hi... How is life... I just bought an Helix LT... I'm on windows 10... Did the installation of the HX Edit 2.52 Have an account... The HX Edit sees the Helix... Can't login with with the Line 6 Updater Trying to update '' Offline Way'' Boot the Helix in update mode... with the key 6 & 12 press down Open Line 6 updater sees the helix Choose the file... 2.53... if I recall well Error blablabal... Makes 3 days... and nothing... Regards... Steph
  19. Updating Your Handheld Microphone THH12 https://www.youtube.com/watch?v=NZ-WASwdj04 Updating Your Handheld Microphone THH06 https://www.youtube.com/watch?v=GGc7v5y9b48
  20. Hi everyone, I've bought a second hand Flextone III XL, i know it's kinda old now but i hope i can still use Line 6 edit to load custom tones, but the loading bar stops at 5 seconds, and a MIDI timeout error appears. so i spent the night trying to connect my amp to my laptop in order to update the flash memory with line 6 monkey so maybe line 6 edit would recognize it. I looked a lot of threads on this forum, i'm using the M-audio Uno, with the manufacturer's drivers, tried the safe mode Power + A ( then only the A button lights up ), and nothing happens . monkey does recognize my amp, but when i try to update ( with "update selection" and "update from file" ), I choose the second option ( install the new default patches ) it stops at "reading existing patches" then I get the errors : Please, tell me what more can i try, i even tried a hard reset ( A + D + Power ), downloading the 1.0 file and loading it with monkey, nothing works.
  21. Q: What are the presets on the Pocket POD? A: The PDF document attached at the bottom of this FAQ lists all of the Pocket POD presets from 1A to 31D. Q: What is the warranty on my Pocket POD? A: The warranty on the Pocket POD is 90 days from the date of purchase. Q: Can I purchase model packs for my Pocket POD? A: No, Line 6 model packs are only available for our Guitarport, Toneport, POD Studio and POD xt family devices. Q: How do I reset my Pocket POD back to factory presets? A: To reset your Pocket POD back to its factory settings, hold the save button and 4-way arrow key up while plugging a cable into the instrument input to power the unit on. The unit will prompt for a factory reset, press save to initiate the factory reset. Q: Can I connect the Pocket POD directly to a P.A. system? A: Yes. You can run a 3.5 mm (1/8")cable directly into a PA. Pocket POD also has one unbalanced 1/4" output that can be connected through a DI box directly into a PA system. Q: Is there editing software available for my Pocket POD? A: Yes. You can download a software editor called Vyzex which was specifically designed to work with Pocket POD, from our software page.http://www.line6.com/software/ Q: Which tones from customtone.com work with the Pocket POD? A: The POD 2.0, POD Pro, Floor POD Plus, and Pocket POD tones are all compatable with the Pocket POD. These tones can be downloaded and installed to your Pocket POD with theVyzex editing software. See the following link to get to Customtone: Customtone Q: What power supply works with Pocket POD? A: The Line 6 DC-1/2/1G power supply (purchased separately from your local dealer) is the supported power supply for the Pocket POD. See the following link for more information:Power Supply and Amp Power F.A.Q. Q: Is the Pocket POD compatible with any Line 6 or standard MIDI controller? A: No, the Pocket POD is not compatible with any Line 6 or standard MIDI foot controller, as it lacks the CAT 5 or MIDI jacks necessary to connect a controller. Q: My Pocket POD is not powering up? 1) The POD was designed to work with standard (mono) 1/4" cables when the cable is inserted into the "input" jack. Check to make sure you are not plugging a TRS cable into your Pocket POD. 2) Check to ensure that batteries are inserted correctly and the springs are lining up. 3) Try using a supported power supply to see if the unit will power. If the unit powers up with an adaptor, try changing the batteries. Q: My Pocket POD reboots when changing power source while connected via USB? A: Changing the power source of your Pocket POD while connected via USB will cause the unit to reboot and its Class Compliant driver to drop its MIDI ports. It is not recommended you change your Pocket POD power source while connected via USB. Q: Where can I get Vyzex software support? A: Line 6 did not develop the Vyzex editor, but you can receive help directly from the manufacturer at the Vyzor support forum.Line 6 Vyzor Support Forum Q: Why is cabinet tuning not working? A: This bug was fixed in the 1.01 Pocket POD update. Please see the instructions on how to update your Pocket POD below. Q: Why do delay changes not call up model default tap tempo? A: This bug was fixed in the 1.01 Pocket POD update. Please see the instructions on how to update your Pocket POD below. Q: Where can I register my Pocket POD? A: You can register your Pocket POD by logging on to www.line6.com. Once logged on, go to the My Account section of the site and then click on the Registered Gear link off to the left hand side. Q: Where is the serial number on my Pocket POD? A: The serial number of your Pocket POD can be found inside the battery-housing compartment behind the top right battery. Q: How do I update the flash memory on my Pocket POD?A: Connect your PocketPod Via USB to your computer, then run the Line 6 Monkey application. If your software is out of date (or you want to reflash for trouble shooting purposes), you will want to update using the following directions. 1) Select the "flash memory" to highlight (in blue), then select "update selection". 2) If Monkey asks you to register your gear, you can select "remind me later". 3) Select "I Accept" for the software agreement and select "continue". 4) Follow the directions, then select "OK" 5) Select "yes" to continue. 6) Wait for the flash memory to update and be installed. 7) Turn your Pocket POD Off, then on, then select "OK". 8) When your unit has been successfully updated Line 6 Monkey will look like this: Q: My update stopped in the middle of the process? A: During the Pocket POD update using the Line 6 Monkey software on a Windows Vista (32-bit and 64-bit) machine, the update may stop and will not continue. This may occur on certain USB ports. This issue can be verified if the progress bar stops partway through the update. Note: If the update does stop, the system will not respond to requests to shutdown the computer, even after force quitting monkey. After disconnecting the Pocket POD, the system can be shutdown. The Pocket POD remains in boot mode after this occurs. Reconnecting to Monkey and re-installing the firmware update does recover the Pocket POD. Please make sure to test the Pocket POD on every USB port on your computer while troubleshooting this issue. Completely remove any USB hubs, even if not in use. PocketPOD Presets.pdf
  22. jbmakesnoise

    G70 Update Error

    G70 will not update. Progress bar never gets beyond 80%, sometimes it times out with an error at 0% and everything in between. "Firmware Update Failed An error has ocurred. Please try again." Done this probably 50 times, downloaded the update locally and tried updating from there. No luck, no help. Any ideas?
  23. Line6Tony

    How To Update the Spider V Amp

    Thank you for purchasing a Spider V. To get the best performance from your new amp, please upload the latest firmware. You can upload in one of two ways connected to a mobile device or connected to a computer. It will take about 5 minutes to complete the upgrade. Please follow the instructions below: Updating firmware from an Android device: If you haven't already done so, create a Line6 User account: Go to Line6.com http://Line6.com> and click on "Sign In". Follow the instructions to create a free account. On your device, download the Spider Remote App from Google Play. Launch the Spider Remote application. Page through the slideshow, accept the terms and conditions, and then log into your Line 6 account. Connect your device to the appropriate USB connector on the back of the Spider V. Slide the "SELECT" switch to the USB port labeled "Mac/PC/Android". Turn on your Spider amp. Your Android device will present a dialog, which asks if you want to give Spider Remote permission to use your Spider Amp. Be sure to check the "Use by default for this USB device" checkbox, and then touch OK. Note: On some devices, this dialog may appear twice. If that occurs, just repeat this step. Spider Remote will automatically relaunch, and will provide instructions to upload the latest firmware for your amp. Updating firmware from an iOS device: If you haven't already done so, create a Line6 User account: Go to Line6.com http://Line6.com> and click on 'Sign In'. Follow the instructions to create a free account. On your device, download the Spider Remote App from the App Store. Connect your device to the appropriate USB connector on the back of the Spider V. Slide the "SELECT" switch to the USB port labeled "iPhone/iPod". Turn on your amp. Launch the Spider Remote application. Page through the slideshow, accept the terms and conditions, and then log into your Line 6 account. Follow the instructions to upload the latest firmware for your amp. Updating firmware from a Mac or PC: First, download the Line 6 Updater for Spider V: Go to Line6.com and click on "Support" Select "Downloads" and set the three pulldown windows under"Free Software Downloads" to: [spider V 30], [Line 6 Updater], [your Mac or PC OS] Click "GO" The page will update with the Line 6 Updater for the Spider V. Click 'GET DOWNLOAD' to download the updater program to your computer. Log in to your free Line 6 User account (or create a new account) Click on 'ACCEPT AND DOWNLOAD' and follow the instructions to save the program When the program has been downloaded, double-click on it and follow the instructions to install it in your computer. Next, update your Spider V from your computer Connect the "MAC/PC/ANDROID" port to your computer with a USB cable Slide the "SELECT" switch to the USB port labeled Mac/PC. Turn on your Spider amp. Run the Line 6 Updater program. Sign in to your Line 6 User Account. Follow the instructions to update the latest firmware for your amp Note: If you experience a failed update or your amp locks up during boot up, you can hold down the Amp and FX buttons to enter Update Mode. Once it's in Update Mode, attempt the update procedure again.
  24. Apple’s policy is that if you acquire an app, free or not, the app should be available to download to any of your personal devices. However, as the app is updated, it's requirements may change and prevent fresh downloads on older devices. Example: If you attempt to download AMPLIFi Remote to an old device, and the minimum iOS version is 11 or above, you’ll get an installation error: "This application requires iOS version 11 or later. You must update to iOS 11 in order to use this application." To get AMPLIFi Remote onto the older device, you'd have to first acquire the app via iTunes on a computer, or via the App Store on a device that is running the required iOS version, then download the app on the older device. Note that iPhone-only apps won't appear on an iPad, and vice versa. For our example, we’ll use iTunes. Use the search box for the name of your application. Select the app in the search results. Click the “Buy” or “Get” button to acquire the app (you don't have to download it). Use your older iOS device and search for the exact app in the App Store or click on the “Purchased” icon in the lower navigation bar. When you locate the app, click the “Install” button. After you click “Install”, you’ll see a popup indicating that there is an older version of the app available for download. Click “Download” to install the last compatible version.
  25. Smashcraaft

    HD Edit 2.26 collection of known issues

    Hello. I am sure I have read about some real bugs of HD Edit in the past, so we should take the time and ask Line6 to fix them. This thread should be used as a collection to provide all needed changes in one list. So, at the end we should have a list of errors to be fixt and (additional) also some realistic (!) wishes (probably never will be fulfilled). First error I remember was something with mixer volume, which would not be saved in some instances (maybe only if the POD is connected via USB?). Maybe someone can specify this error more detailed? My personal biggest (realistic) wish for an update of HD Edit would be a tab-functionality to jump to the next knob or parameter and a much more straight visualisation of the chosen (or mouse-over) effect. So here is the list (I would like to keep updated) Bugs take a look at the system defaults and set them to the most common and flawless values. get rid of "(Code 8000000a) Operation timed out". add the software-ability to fix the hardware knobs, as those seem to move by themself through vibrations. expression-pedal related multi-platform bug crashes Edit, if you extensively use wah for more than a couple of minutes (Details 1, 2, 3). DEP lack of displayed knob-values (missing value-display is a known bug. Feature introduced with Ver. 2.25). Error when saving mixer volume (only HD is connected via USB) >>> ideascale I can recall encountering a bug where one side of the mixer, the right channel, occasionally went silent for some reason, and the solution was to just move the volume slider, if using HD Edit. strange general behaviors when HD is connected via USB (should be explainded more detailed). f.e. changes in FX and Amps that are performed over footswitch or expression pedal are not instantly updated/visible (some times not at all) on the edit software. There is no way to know if changes (for example, volume) are actually taking place. Communication between the software and the unit must be improved. I found after editing multiple patches and then quitting the POD HD 500 EDIT you have to restart your pedal to reread the newly edited/loaded patches or they won't play right. the delay settings are not properly transferred from the editor to the device afaik there might be some unfixed issues with some amps in the model packs. Wishes tab-functionality to jump to the next knob or parameter add an overload Indicator in the HD500 signal chain add a vertical scrollbar to allow native resolution of netbooks much more straight visualisation of the chosen (or mouse-over) effect I want to be able to see value of knobs before turning any. Its hard to tell EXACTLY what % your knob is on. The dot that represents true button placement does not get you close enough. I want to edit by the numbers not a grainy LCD screen. Often I need to edit just a couple numbers. add some more mic angles for the SM57 and some valuable mics add some kind of Global EQ patch-wise as an effect-block or DEP Dual Output Modes add API-functions or let the HD Edit go Open Source
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