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Showing results for tags 'update mode'.
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I got my kline 6 helix lt in april of 2018 and now (24/02/2018) I wanted to update it for the first time because I kept forgetting it. So i downloaded all the needed software and made a backup, and then i pressed update and it started. after 15 minutes I came back to see how it was going and it said update failure on my pc and helix. I have already tried all the usb ports on my pc, I have turned my helix on and off a couple of times and I have tried to launch my helix in safe mode and reset it (this via the button combinations on the helix). I have also reinstalled the update software again I don't know what to do and I have a couple of gigs coming up for wich I need my Helix
The Line 6 FBV 3 has an update mode. You can use this if your firmware update fails for any reason. Press and hold down Footswitch 1 and the A footswitch and then plug in the USB cable to power on. You'll see the LCD screen say Update Mode. The Line 6 Updater will still see the FBV to allow you to run the update process again.
A failed firmware attempt can have a number of causes. Computer users may be having USB hardware or driver configuration issues, while mobile device users may experience Bluetooth range or interference issues. In any event, a failure in the update process will produce the following page: In our experience, in addition to using Update Mode as laid out on the above page, the best results come from using the USB updater, possibly on multiple computers in case a given computer is experiencing USB configuration issues. We have seen some users experience update issues with older Firehawk drivers still installed on Windows. Go to My Computer > Device Manager > Firehawk then right click "Uninstall Drivers" make sure you click the box saying "Remove Files" Then unplug your Firehawk, plug it back in and repeat these steps until Windows doesn't have any more drivers installed to assign to the Firehawk. Finally, reinstall the latest driver and let Windows assign it.