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Bobalu12

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  1. OK guys, and a shout out to datacommando for sticking with me. Line 6 support answered my ticket and here is the instructions. Very close to what commando said. what I can suggest is try reinstalling HX Edit and Updater. Then boot up your Helix normally until the fail screen, don't do the Foot Switch combos. Launch Updater and see if it recognized it this time. The key is getting Updater to see it, if so, there's good chance it can be revived. Do you recall what version was on your Helix prior to update? AND IT WORKED!!! so stoked! I hope this helps someone out there. and oh yeah it was updated from v3.01 to v3.15
  2. More issues: I am assuming bc I am not connected to my Helix LT ??? Again, not critical of your instructions, just trying to drill down in public forum for all.
  3. One more reply, your instructions do not jive with Line 6 instructions on download as pasted here: How do I update to 3.15? If you're running HX Edit 3.01 or higher (released on Feb 2, 2021), just connect Helix/HX to your computer via USB and launch HX Edit. The software will walk you through the entire procedure, including backing everything up to your computer and updating both HX Edit and your Helix/HX firmware. If you're running an older version of HX Edit, you must update it before updating your Helix/HX hardware. How do you update existing versions when you have uninstalled them? Not arguing just pointing out a disconnect with instructions.
  4. I appreciate you man! Although Boot with 6&12 fs did not boot in safe mode. I did open a ticket, and sorry I did not see your previous posts....trust me I searched. I will try your steps again due to your "offline mode" which is the 1 thing I did not do prior to update that caused this issue. I hope an additional re-install will help my computer connect with Helix as of now it will not, as stated earlier. Fingers crossed! Thanks again!
  5. Updated Firmware 3.15 and Helix has: Boot Failure, Entered update mode! Little red 0 top left of screen. Tried all combinations of reboot foot switch hold downs recommended. Updated HX edit 3.15 Windows 10 was done prior to Firmware update. Update was from 3.0 to 3.15 Tried several times to reboot, connected, unconnected, changed USB cable, still will not recognize or connect to HX edit, tried different laptop with updated HX edit. no success. Uninstalled HX edit, reinstalled HX edit still no success. Please don't reply with hold footswitch 6&12 during reboot, I have tried them all! Opened a ticket but have a gig soon so if anyone can help I thank you in advance!
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