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Found 3 results

  1. danmustlearn

    Amplifi 150 Windows Driver Install Fails

    I have tried connecting the amplifi 150 to my windows 7 enterprise 64 via bluetooth and the provided drivers in v1.77 do not work. I've attached a screen shot showing as much info as possible. I am running Intel® Wireless Bluetooth® for Windows 7 Version: 20.30.0 (Latest). It is a Dell Latitude e5540. After adding a new Bluetooth device my computer recognizes it as AMPLIFi_150_56. It states This device has been successfully added to this computer and beneath that it gives a message windows is now checking for drivers and will install them if necessary. You may need to wait for this to finish before your device is ready to use. I get the small pop up screen showing Driver Software Installation and within it It does reach out to windows updates and installs: -standard serial over blue tooth link (com4) -standard serial over blue tooth link (com5) -Advanced Audio Distribution Profile(sink) but then fails when trying to install -Bluetooth peripheral device The hardware IDS for this shows BTHENUM\{00000000-deca-fade-deca-deafdecacaff}_VID&00020e41_PID&5061 BTHENUM\{00000000-deca-fade-deca-deafdecacaff}_LOCALMFG&0002 Under Compatible Ids BTHENUM\{00000000-deca-fade-deca-deafdecacaff} ConfigFlags 00000040 CONFIGFLAG_FAILEDINSTALL \Device\000000b9 Install Error There is no driver selected for the device information set or element. E0000203 This is the only device under my device manager that shows with a yellow exclamation. I have all windows updates and my laptop has all the latest firmware installed. I've completely disabled my Symantec antivirus and tried installing this. Anyone ever get this working? I'm a network administrator for large company and have never had this much issue ever installing a simple driver let alone connecting a bluetooth device.
  2. Line6Tony

    Firehawk Troubleshooting

    Q: The ABCD lights are flashing and the unit does not function, even after a factory reset. A: This is recovery mode, meaning there was a failed update attempt. The unit will function again once the update is successfully completed. In the event of a failed update, power up while holding A/C and retry the update using the Line 6 Updater found at www.line6.com/software. If the update fails repeatedly, you likely need to try the process on a different computer. Q: I'm seeing the "Load error 21" error message OR the A/D lights are solid and the unit is non-responsive. A: These situations are likely caused by corrupt tones. If you find yourself in one of these "bad tone" situations, you should follow the steps below get to a fresh state: o Copy your User tones to My Tones (backed up in the cloud) or share them with the other options offered by the app so that they're backed up o Forget the Bluetooth connection o Reset the unit ( hold Master volume + tap while powering up) o (Re)install the v1.10 firmware, which resolved many patch and Bluetooth issues o Uninstall the app o Power cycle mobile device o Install latest version of app o Pair to Firehawk Load user patches one by one, testing each one along the way, to find the bad patch. It would be great if you can tell us if you find a bad patch you found on our cloud so we can test it and/or eliminate it. Q: What can I do if I am experiencing Bluetooth connectivity issues between my Bluetooth device and the FIREHAWK FX? A: Make sure you are using the latest firmware and app. For other troubleshooting steps about Bluetooth connectivity and usage, check out our Bluetooth Connectivity FAQ HERE. Q: What should I do If I am experiencing connection issues with the FIREHAWK FX Remote app when I switch back and forth between apps on my iOS device? A: An important thing to note about the FIREHAWK FX Remote app functionality is that in addition to the iOS Bluetooth connection between your FIREHAWK FX and your iOS device, there is a secondary 'sync' connection between the amp and the app. Each time you minimize/close the app, the connection between the FIREHAWK FX Remote app and the FIREHAWK FX will need to be re-established, even if your iOS device is reporting that the FIREHAWK FX is connected via 'Bluetooth'. In this case, re-opening the FIREHAWK FX Remote app will automatically re-establish the connection within a few seconds. Make sure to look at the main menu of the FIREHAWK FX Remote app and wait for it to indicate that your FIREHAWK FX is 'connected' before moving forward using the app. If it does not automatically re-connect, close the FIREHAWK FX Remote app by double-tapping your iOS home key, then sliding the FIREHAWK FX Remote app window up and off the screen. Relaunch the FIREHAWK FX Remote app and it should re-sync itself with the FIREHAWK FX. Android devices usually have a function that lists all open programs where you can slide the app left or right to close it. Relaunch the FIREHAWK FX Remote app and it should re-sync itself with the hardware.
  3. Ok it's just a Pocket POD but here is my issue. If you say the word Tack like I do (Southerner with just a touch of Northerner), it's two syllables "Tah-acK" with a hard T and a hard K. Very often when I hit a note on the guitar (send a signal to the Pocket POD), it produces this metronome-with-echo-like tack sound which constantly repeats. At that point I usually turn off the unit. Sometimes when I turn it back on the tack sound is gone, but then it usually comes back after a while. I bought the unit new - through Sweetwater; it's definitely out of warranty...so in your opinion is it just a failed electric part, SRAM, diode, resistor...and I should just toss the thing and look for a better product?? Thanks for reading…and considering the problem!
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