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Hi, I have a problem with the connection between my Helix Rack and the controller. When I use the original Cat-5 cable, everything works fine. But I tried using another one — it's also a Cat-5e cable — and when I connect it, the controller doesn't work. It only lights up, but doesn’t respond, and the rack displays a message saying “Controller must be updated.” It never updates… I’ve tried everything, I swear. Lot od cables and lenghts… What’s interesting is that I also tested it with an old Cat-5 cable I made myself — and if I connect it one way, it works, but if I flip the connectors, I get the same problem and it doesn’t work. I'm looking for help from anyone who has dealt with the same issue. Thanks!
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Version française. Deutsche Version. Every James Tyler Variax guitar includes the following accessories: One Workbench interface One USB cable One Category 5 Variax Digital Interface cable One Allen wrench tool set One battery (*US made JTV guitars are shipped with 2 batteries) One battery charger One battery charger power supply w/ international adapters Allen wrench sizes: (for JTV 89) 1 -“ 4mm hex, for truss rod adjust (relief) 1 -“ 5/64" hex, for individual piezo level intonation adjust (intonation) 1 -“ 7/64" hex, for bridge post adjust (action) 1 -“ 3/32" hex, common generic tool in most guitar tool kits 1 -“ 5/32" hex, common generic tool in most guitar tool kits 1 -“ 0.050", for bridge set screw horizontal overall Bridge intonation adjust (intonation) 1 - 1.5mm, for tremolo set screw [even though the 89 is a set bridge] 3/32 and 5/32 are common generic tool in most guitar tool kits that use linear, rather than metric parts. ==================================================================================== (for JTV 89F) 1 - 4mm hex, for truss rod adjust JTV-89F (relief) 1 - 5/64" hex, for individual piezo level intonation adjust (intonation) 1 - 7/64" hex, for Locking nut and bridge string locks 1 - 3/32" hex, common generic tool in most guitar tool kits ==================================================================================== (for JTV 59 and 69) 1 - 1.5mm hex, for tremolo set screw adjust on the JTV-69 series 1 - 4mm hex, for truss rod adjust JTV-69 (relief) 1 - 4mm hex short arm, for truss rod adjust JTV-59 (relief) 1 - 5/64" hex, for individual piezo level intonation adjust (intonation) 1 - 7/64" hex, for bridge post adjust (action) 1 - 3/32" hex, common generic tool in most guitar tool kits 1 - 0.050" hex, for bridge set screw horizontal overall Bridge intonation adjust (intonation) 3/32 is a common generic tool in most guitar tool kits that use linear, rather than metric parts. ==================================================================================== (for the Variax Standard) 1 - 4mm hex, for truss rod adjust (relief) 1- 1.5mm or 1.25mm hex (for earlier units), piezo saddle height adjust (action) ==================================================================================== (for the Shuriken) 1 - 4mm hex, for truss rod adjust (relief) 1- 0.050 inch hex, piezo saddle height adjust (action) If any of these items are missing from your new JTV purchase, feel free to submit a support ticket at line6.com/support. We will route your request to our Parts department for fulfillment. Les éléments suivants sont inclus avec tous les guitares James Tyler Variax : L’interface Workbench. Un câble USB. Un câble Cat 5 Variax Digital Interface. Un ensemble d’utiles Allen. Une batterie (les guitares de la série US ont 2 batteries). Un chargeur de batterie. Une alimentation pour le chargeur de batterie. Avec des adaptateurs internationales. Toutes les clés Allen : 1x 1,5mm 1x 4mm 1x 2mm 1x 2,8mm 1x 2,4mm 1x 1,3mm Si un de ces éléments manque, n'hésitez pas à soumettre un ticket de support sous : www.fr.line6.com/support Alle James Tyler Variax Gitarren beinhalten folgendes Zubehör: Die Workbench Interface. Ein USB Kabel. Ein Cat5 Varaix Digital Interface Kabel. Ein Set Inbusschlüssel. Eine Batterie (im Falle der US Serie sind 2 Batterien enthalten) Ein Batterieladegerät. Ein Netzteil für das Batterieladegerät. Inbusschlüsselgrößen: 1x 1,5mm 1x 4mm 1x 2mm 1x 2,8mm 1x 2,4mm 1x 1,3mm Sollte eines dieser Teile fehlen können Sie jederzeit ein Supportticket auf www.de.line6.com/support erstellen.
