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  1. Hey all, I didn't see any post that covers a potential bug I've found yet so posting here. I am using Helix Native 3.71 on Windows 11. My PC is decently high-end, 32gb RAM, 7900x CPU, etc. I've confirmed this occurs in both Cubase Pro 13 and FL Studio 21.2.2. Fresh installs of everything. UMC404HD interface. Helix Native works fine once added to a channel initially, and even after switching through a few different presets, but eventually after switching through many presets (30+) it stops outputting any audio. The plugin still does show the input levels are present (see pics), but even if you disable all the effects or switch presets, once it enters this broken state it will no longer output any audio. If you restart the DAW or delete the plugin from the channel and re-add it then it works fine with any preset again. In FL Studio, it actually makes a quick buzzing sound at the moment it breaks. When this occurs, other instances of Native on other channels don't cease functioning. This feels like it might be a memory leak within the plugin; resources are being allocated when switching between presets but never released, so eventually it presents an OOM exception in Native. It seems to happen faster when switching between more intensive presets (ie: DEVIN TOWNSEND). However, I don't see any increase in memory usage in the Task Manager when this happens. Does anyone know why this is occurring and how to resolve it? Is it possible to file a bug report? Would any other information could help debug this? Greatly appreciate any insight, thanks.
  2. Simple question: How can I save adjustments in pesets and snapshots. I read it works automatically. But it never kept the new values. "Save to library" didn´t work either. I couldn´t find a solution in the manual and other threads. Pleas help!
  3. As the title suggests, Helix Native license for sale for ~$80. If interested, you can send me a DM on the UAD forum. Here is a link to an identical thread there: https://uadforum.com/community/index.php?threads/helix-native-for-sale-for-approx-80.72908/
  4. I'm a relatively new HX Stomp/Native user so hopefully there's a super quick answer that I'm just not aware of. I've searched the forums, but haven't quite found an answer to my question. I'm trying to use Helix Native to tweak my preset settings and then load them back into my HX Stomp. So what I've done is record my wet signal (USB 1) and dry signal (USB 5) directly into my DAW from the Stomp. Then, I setup Native on the dry signal track in the DAW. I exported my preset from my Stomp to my Mac, imported that preset into Native. What I'm finding is that when I A/B the wet track and the dry track running Native, the dry signal sounds COMPLETELY different than the wet signal even though the preset in Native is setup exactly like it is in the Stomp. The wet track is definitely hotter than the dry track, but even increasing the gain on the dry track doesn't fix the issue. Anyone out there experience this? Am I just missing something simple?
  5. Hi there, I have been using Helix (HN) Native for a long time now — maybe around 6 to 12 months. I unfortunately am never able to get anything to sound good. I have just noticed I’m getting two different output levels and I think this may be an issue as to why. I’ve watched numerous YouTube videos, and nothing I get sounds remotely like it (I understand different pickups, shapes, etc. all play a part...) When I hard-strum a chord, I see the meter on HN go up to about -16 dB, but my track meter goes up to -9 dB. I have ensured all levels are set correctly and still I’m having no luck. Input and Main are set to 0 dB within HN, and my track level is set to 0 dB. No input gate it enabled (Host Input block) and no levels adjustments or panning is set (Host Output block). There are no other inserts before or after this plugin. Any help? My setup: macOS 14.4.1 (23E224) (latest) MainStage 3.6.6 (Build Version 4952.8) (latest) Helix Native 3.71 (HelixCore 3.70.139c) (latest)
  6. Update: The issue was resolved by opening up Native (with the error message) and then clicking on the gearbox in the lower left corner. I then de-authorized and re-authorized the laptop, and everything seems ok now. ========================================================= (Previously): I downloaded the 1.01 installer, and it installed fine on my desktop, but not on my laptop . Version 1.00 installed fine with no issue on my laptop. It seemed to install ok on my laptop (Device Dell7359 is computer name) (using ASIO4ALL), but when I try to bring it up, I get the message: "Failed to connect to DSP engine. (Device has not been initialized properly) " I tried my GT-001 with the same message. Otherwise, both drivers work fine; it is only with Line 6 plugins. version 1.00 worked fine..... When I tried to bring up Pod Farm 2, it said the computer was not authorized. I tried to do everything I could think of (including re-authorizing and rebooting), but to no avail. So I think something went haywire with the licensing...
  7. Hello folks, They call me GEDD! I am fairly new to modeling. Got myself a helix floor unit a couple of months back. I have been expanding my knowledge in and around properly utilizing it. In this pursuit of creating my desired tones below are some questions i have for you. QUESTION 1: How do you choose a cab to compliment the tone that you have already achieved in the signal chain pre adding a CAB? QUESTION 2: Looking at the signal chain from every point of view (technical or otherwise) is a cab "mandatory" to be added in a signal chain if the you have already achieved the desired tone? I hope to get different takes on how each of you approach this part of the signal chain and what is the factual / feel reason that prompts you make the cab choices you make. I would also appreciate any tips or advise you have to offer. Thanks for taking the time in reading this post and contributing. Cheers - GEDD I have attached a custom tone file in which i have already achieved the tone i am looking for. Feel free to take a look. GRAM-GSG (EX).hlx
  8. I'm writing a song that uses a square or saw tooth tremelo effect synced to the beat with a 100% intensity for the primary rhythm element. I've found that though you can sync the tempo to the track, you can't control the start of the tremelo cycle with the DAW to sync it up with other elements. This means that each time you start the track, the phase of the cycle may not be what you expect. That makes it very difficult to sync up properly... For example, I've set up a sine wave generator, then an instance of Helix Native with a single Modulation > Mono > Tremelo: I've then set up my DAW to enable the effect at a particular spot in the "song" so that the effect would theoretically start the cycle the same each time. Then, I rendered the same section of song 3 times and added them to the project. As you can see, the first bar is the solid block sine wave, and then the tremelo effect is kicked on. You'll notice that the phase of each cycle is quite different, even though they all are turned on at the exact same time. (Three may have been me accidentally leaving one unmuted before the next render) Next, I attempted to bypass the Helix plugin entirely, rather than just the tremelo effect block. The same behavior is exhibited. The start time of the cycle is entirely unpredictable, and appears to simply be running non-stop after you load the plugin into memory or something. As suspected, this is true for other Modulation effects as well. Here's the same test using a whole not with the Script Mod Phase effect: Helix Native needs to honor the Host Sync's start event (assuming that actually exists) to reset it's LFO for Modulation effects. Otherwise, results are unpredictable and potentially unusable during rendering. :( I haven't tested the Helix Floor pedal to see if the bypass/enable of a trem effect resets the LFO, but I wouldn't be surprised if it had the same basic problem...
  9. Hello, I have a Helix Native plugin for sale for £160. I can transfer the license or pass the entire account. PM if interested. Cheers!
  10. There’s a particular type of workflow i wish i could have while recording a guitar. I’m using a DAW for music production. Usually when i’m composing i tend use many plugins where each plugin introduces some latency. Obviously the latencies add up the more plugins i’m using. I’d like to be able to record a guitar with almost zero latency while tracking and be able to audition the presets and see what sound fits the track i’m working on on the spot. Of course It’s pretty much impossible to do this using Helix Native in my DAW with a huge latency in my project. Would getting a Line 6 help me achive this workflow at all? So that i could use it, pick a preset from Line 6, hear it with no latency while playing along to the track in my DAW then record a dry signal into my DAW and afterwards i could process that dry signal with exactly the same preset in Helix Native in my DAW? Does that make any sense at all and is anyone doing it this way? I am very eager to find a way of making this type of workflow possible because i’m bit tired of having to freeze my tracks and turning off the plugins all the time.
  11. Anyone know how I can get the old Kashmir preset for native or what the blocks would be so i could replicate it? I had it some years ago in a trial with Helix Native. I ended up freezing the patch in my DAW as not to lose the sound of it. Now I have Native and of course it updated over the old. Any suggestions? Thanks
  12. Please help! I'm pulling what's left of my hair out. I load an instance of Native into the Audio FX slot in Logic Pro and plug my guitar into Hi-Z. I can hear the un-effected guitar come through but no signal to Native. The only way I can get signal is using HX Edit routing through MIDI and then to Native, as shown in a Chad Boston YT tutorial, but Native is supposed to be able to be used as an audio plug in, correct? No need for HX Edit. My drivers / Firmware are all up to date on everything Helix. I'm so confused. Also... when I try to record with my Helix LT connected via XLR, there's crazy latency even though my buffer size is low. Any suggestions??
  13. Hello! First post to the forum. I've been having trouble in Helix Native. I had originally started with 2.90 and that was working great, and went to update to 3.51 and I would get "an unexpected error has occured" message and saying a crash dump had been created. I've tried uninstalling both applications, and even go as far as to update from 2.90 to 3.51 via every update in order and nothing seems to work. Luckily I'm able to revert to 2.90 and get helix native to operate again, but I'm really wanting the functionality of the latest update. Would anyone out there have an idea as to what is going on and why this would be happening? I searched and searched for a forum with this specific problem and couldn't find anything so I apologize if there's a duplicate out there. Thanks!
  14. Hello, for a while now I am unable to use my purchased Line 6 Helix Native and support also seems to be unhelpful since they just sent me an instruction that is already in a different blog. However this does not seem to work for me. Has anybody faced this issue yet and has any idea on how to fix it? This is what was proposed to me (sorry for the German language) bitte Folgendes probieren: 1. Dateien aus diesen Ordnern löschen: /Library/Application Support/Avid/Audio/Plug-Ins/Line 6/Helix Native.aaxplugin /Library/Audio/Plug-Ins/Components/Helix Native.component /Library/Audio/Plug-Ins/VST/Line 6/Helix Native.vst /Library/Audio/Plug-Ins/VST3/Line 6/Helix Native.vst3 2. dann diesen Ordner komplett löschen: /Library/Application Support/Line 6/Helix Native/ Dann die "versteckte" Library öffnen: Apple-Menu/Gehe zu/ ALT drücken: Bibliothek erscheint: 3. Application/Support/Line6/Helix Native öffnen und alle Dateien löschen (die beiden Ordner #IR Library, #Preset Library enthalten Ihre Presets, diese Ordner müssen nicht zwingend gelöscht werden (oder woanders hinkopieren/Backup). /Library/Application Support/Line 6/purchases.dat /Library/Application Support/Line 6/purchasesV2.dat 4. Helix Native 3.15 herunterladen und reinstallieren: https://line6.com/software/ Dann aktivieren, siehe folgende Anleitung: https://line6.com/support/page/kb/recording/helix-native/set-up-helix-native-all-recording-programs-r869/ Bitte auch auf aktive Internetverbindung achten und testhalber Antivirensoftware/ Firewall deaktivieren. Ebenfalls folgende Artikel beachten: https://line6.com/support/page/kb/recording/helix-native/helix-native-troubleshooting-r947/ https://line6.com/support/page/kb/recording/helix-native/helix-native-and-a-network-connection-r878/
  15. Hi everyone. I have an Helix Floor and I use to connect my JTV69 on it directly by VDI and record on Logic Pro. sometimes I would like to record or play without my Helix Floor but just With Helix Native and my Variax. The question is : how to connect the Variax by VDI without the Helix Floor ? thank you.
  16. I recently purchased a set of M1 iMac and had it Logic Pro X installed. This M1 iMac is Big Sur based computer, by the way. Along with also newly purchased Symphony Desktop from Apogee, I tried to use my Helix Native, version 3.1.1, which I had been using on my Intel Macbook Pro as well. Only problem is, while, plug-ins provided by Apogee for Symphony Desktop seems to work fine on my M1 iMac, I just cannot load the Helix Native 3.1.1 in Logic. So, I went back and forth, uninstalled the Helix Native plug-in from my M1 iMac, and reinstalled, but I got a message saying, it "couldn't be opened" in the plug-in manager. I just want to confirm, that I am not the only one with this issue. I mean, I just want to know if this is a on-going issue, i.e. Helix Native 3.1.1.'s compatibility issue on M1 Macs. If not, I would really appreciate a word of advice on this.
  17. It is an ir that is being used by Helix, but it cannot be imported from Helix Native. What should I do? The program I am using is Logic Pro x. plz help
  18. Hi guys, I'm new in the Line6 world. I'm trying Helix Native on my Mac and I'm pretty satisfied. I've used Fractal Axe for years and now I have a real amp into an Apollo OX, getting a more pure sound but also very limited in terms of sound shaping options. I work mainly in studio so I don't need a live-tour portable setup, so I was thinking if there are any differences in terms of algorithm and sound between the Native Software version and the Helix Rack for example, in order to save money, since having a dedicated machine in studio its not essential for me. Tks for feedback
  19. Hi I use Helix Native within Logic as it gives me the ability to just record the straight guitar signal & thus give me the ability to re-amp at a later stage etc.. I would like to know if it is possible to use my Helix Floor pedal to control patch changes, turn FX on & off & use Snapshots in real time. My Helix ~Floor is connected to my Mac via USB & I feel sure that I should be able to do this but I'm not exactly sure how I go about it? I am using Logic X as my DAW.I can see Helix listed in the Midi Environment (Clicks & Ports). Do I connect the Helix (within the midi environment) to the "Input Notes" or "Sequencer Input" and do I then have to do anything else? I obviously don't want the Helix Floor to effect any midi changes to anything other than Helix Native. Here's hoping someone can help me out.
  20. So I'm having an issue since I upgraded to Windows 11. I can't seem to get past the login screen of Helix Native. It just freezes, this is on vst3 and vst2, version 3.11 and 3.15
  21. Some users have had the Helix Native VST3 plugin file blacklisted within Cubase. Here is some troubleshooting info that may help. Be sure to try these steps in the exact order: 1. Uninstall the plug-in binaries and resource files, shown below 2. Launch Cubase so that it can clear it’s plugin cache 3. Quit Cubase completely 4. then reinstall Helix Native, latest version from our downloads page: https://line6.com/software/ You will need to uninstall Helix Native by deleting the plugin files listed here: Plug-in Binaries /Library/Application Support/Avid/Audio/Plug-Ins/Line 6/Helix Native.aaxplugin /Library/Audio/Plug-Ins/Components/Helix Native.component /Library/Audio/Plug-Ins/VST/Line 6/Helix Native.vst /Library/Audio/Plug-Ins/VST3/Line 6/Helix Native.vst3 Plug-in Resources /Library/Application Support/Line 6/Helix Native/da /Library/Application Support/Line 6/Helix Native/res
  22. Hi, I'm digging in to doing some re-amping, with a choice of using either my Helix Floor or Helix Native for the job. I've got my routing working either way, and they both sound great, but it appears there is one compelling reason to do the majority of re-amping "discovery" in Helix Native. The reason is that, so far as I have been able to determine, checking out different patches via Helix Floor requires me to reset the Helix Floor patch input (e.g. to USB 3-4) every time I change to a new patch. OTOH, when using Helix Native, I can just click on new patches bing-bang-boom, no input resetting required. This is MUCH quicker! Do I understand the situation correctly, or am I missing the trick as to how to re-amp with Helix Floor without having to constantly set the patch input? (All the above using Helix ASIO driver, with a music mix playing back from the DAW)
  23. I just installed Helix Native and try to use it inside latest Cubase (11.0.41). My Windows 10 computer has two 4k Monitors connected. When the VSt window opens I see the Helix UI only very small, so I activate the "Allow window to be resized" function on the window. Window closes for some seconds and comes back in resized fashion. But as soon as it reappears a loud hissing sound (volume bar of channel shows -19 dB) can be heard. This happens every time I activate or de-activate the "allow window to be resized" function. To stop the hiss, I have to remove the HelixNative plugin from the channel's insert slot and have to re-select it there again. Is anybody aware of this issue? Is there perhaps another way to resize the plugin window for HiDPI displays (AFAIK the Cubase function "allow window to be resized" is only meant for legacy VSTs that are not aware of HiDPI)? best regards
  24. Hello, I just purchased Helix native. But that’s after this summer purchasing a used pod HD500x and 2 DT 50 amps one head and a 212. I’m retired living on a fixed income for now so I can’t afford a helix fit now but I took advantage of Sweetwater’s half off sale for the helix Native for 199.00 couldent turn that down plus got my buddy who prior was anti line 6 or digital anything. Anyway here’s what I’d like to do . Record into the Logic daw then the helix as AU in fx. Currently I have 2 audio interfaces my old old x3 pro and my newer HD500x. I’d like to use the HD500x and be able to plug my Variax Standard which I’m also fond of rout that signal with no coloring from the hd500, then be able to plug back into my twin DT 50s using the L6 Link of the HD500x so I can hear the helix sound through my DT 50s. I can’t find any instructional video regarding that setup. Basically I want to replace the sounds of the HD500x with the helix native but keep the dt50 setup. On top of that using the MIDI setup in the HD500x not the usb control helix native with my DT 500x. I fear I’ve made things too complicated. Any suggestions would be greatly appreciated. I know this says I’m just starting out but I’ve owned every Variax including a few basses, every pod, 2 vettas and the one before the vetta, getting old lol memories goin. Lol. Appreciate any suggestions while I experiment on my own thanks , Mark
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