Before I start - I've already updated the firmware on my Stomp (3.50), and HX Edit is on the latest version (3.51). I've also restored the factory settings on the device itself by holding down the two right pedals and turning on the unit. Additionally, I've uninstalled and reinstalled HX Edit. Nothing has worked so far. My computer is running the latest version of macOS Ventura 13.2.1.
My issue is - anytime I try to import a new preset into HX Edit and subsequently onto HX Stomp, HX Edit crashes entirely and I have to relaunch. I've tried dragging and dropping presets onto a New Preset slot, selecting a New Preset slot and clicking Import, and File -> Import Preset - all to the same effect.
I've attached three screenshots of the issue, so hopefully that helps.
The preset I attempt to import in the video is from Alex Strabala's Matchless HX Stomp series. It is clearly marked as an HX Stomp preset.
Hoping someone else has experienced this and resolved it. Super frustrating, as part of the reason I purchased the Stomp was to load custom presets from creators. If I can't figure this out, I'm not sure why I'd use the unit.
Help would be greatly appreciated. Thanks!
