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Found 47 results

  1. I need help! Once upon a time, when I would download presets from the site, they would probably come up with their snapshots. Maybe I accidentally touched something, I dont know. But today, when I download Frist I get it without the snapshots. For example there is a preset that I downloaded last month, and the exact same preset that I added again now. And suddenly he has no snapshots. What can I do? Anyone know? See photos.
  2. Hi together, I just received my HELIX LT and I truly enjoy it so far. However, I am running into issues whenever I try to sync it with the MIDI clock of my DAW (Ableton Live). I already searched for possible solutions in the support forum but couldn't find any reliable solution so far. In my current setup, I use snapshots and I change those quite frequently (sometimes mutliple times per bar), e.g. to switch the MIDI sync tempo of a tremolo or other modulation devices. The corresponding commands will be sent via a MIDI channel (currently channel 4) in Ableton Live which includes the different values for each snapshot in the corresponding CC (for snapshots, it is CC69). Whenever I do that, the MIDi clock gets out of sync or delayed in some sort. This is also represented in the blue tap tempo light, which flash is noticeably out of sync compared to my DAW metronome. I already did some troubleshooting and below you find my conclusions so far: - Occurs for both for slow and fast BPM. - Occurs both for sending commands via USB MID and MIDI Interface - Does not seem to be a "simple" delay, namely a latency which can be compensated within the DAW itself. It rather appears to me that the amount of sync error is fluctuating over time. I am really not sure if that problem is specifically related to Helix, but it prevents me from utilizing most of the great time-based effects of the HELIX. Therefore, I would highly appreciate any kind of support or ideas for potential workarounds. Many greetings!
  3. Hi, I am having issues with snapshot recall using midi messages sent via a Boss ES-5. I have three patches set on the Stomp with three different amps clean, dirty and lead. Each Stomp patch has Snapshot one with the FX loop off, and Snapshot two turns the FX loop on. I am using PC messages from the ES-5 to change the patches, followed by a CC#69-00 for snapshot one and CC#69-01 for snapshot two. This works perfectly well when the PC command sent is identical to the last one but it seems that the Stomp is receiving a duplicated PC midi message when ever a new PC message is sent. Here is a Pocket Midi trace: C0 63 B0 45 00 C0 63 B0 45 01 C0 63 B0 45 00 C0 64 B0 45 00 C0 64 C0 64 B0 45 01 C0 63 B0 45 01 C0 63 As you can see, then the PC message stays on 63, it receives PC>CC but when it changes from 63 to 64 it receives PC>CC>PC. As the last PC message has no CC associated with it, the patch then defaults to Snapshot one. This is the second midi controller I've tried using with the Stomp, previously using a PXL8-Live and both are exhibiting the same behaviour. Is it normal midi protocol to repeat a PC command when the PC messages changes. If so this does limit the Snapshot feature of the Stomp. MAJOR EDIT TIME: It is the Stomp at fault here. I'm now sending messages direct to the Stomp via USB so I know exactly what I'm sending. For every new PC command I send, the Stomp reads two; send the same command and it reads just the one, see attached image. Is this correct midi behaviour for the Stomp or is my unit faulty?!
  4. Hi guys... Firstly, the problem I am having has only happened since I updated to Helix 3.0. So - when I load a new preset and go to snapshot mode, as soon as I press a footswitch for an alternative snapshot, I get the small 'E' icon which suggests I have edited something. any further switching of snapshots doesn't help and the snapshots do not default back to the original settings. Yet, when I go out of the preset and come back into it and go back into snapshot mode again, the 'E' has gone but returns as soon as I hit a footswitch. I have seen other users are experiencing the same issue. Please help with this problem - Thanks
  5. Hey L6 Forums, New HX Effects user here. Really liking it so far! I do have a question about Snapshots, though: On my main preset, I have 4 Snapshots set up - Clean Electric, Acoustic Sim, Overdrive, and Fuzz. I have the Clean Electric Snapshot set up as the base tone of the preset, and therefore it's not assigned to a footswitch. I'm trying to use the other 3 snapshots to swap in and out different sounds with one touch. Is there a way to set the Acoustic Sim, Overdrive and Fuzz snapshots to bypass automatically when I press the footswitch for one of the other Snpshots? I'm looking to avoid hitting the snapshot footswitch a second time, only to have it bypass the snapshot I wanted to change back to. I still want the release function on the switches for Acoustic, Overdrive and Fuzz to take me back to my Clean Electric snapshot, though. Is this possible?
  6. UPDATED (original post did not include the number of characters difference between snapshots and preset/pedal names): Well, I have been using the snapshots for a bit now and they are fantastic, but although that snapshot icon that resembles a camera in the scribble strip icon looks really cool it is taking up way too much space on the scribble strip. The camera icon takes up 6 character spaces. This means that although presets and pedal names can have 16 characters, snapshots are limited to only 10. It would be great if we could reduce the indicator for a snapshot to one character like a block or an asterisk (or even none) and leave the rest of the characters for the snapshot's name. Or maybe just reverse the background and font or something else that would not take up any characters. I am finding I have to abbreviate, or sometimes simply don't have enough characters to descriptively name my snapshots properly. Perhaps we could have a global option that allows those who like it to keep the camera icon and gives back the rest of us the six characters that the camera eats up and provides an alternate way of visually indicating a snapshot. Once you have used your Helix for a couple of days with snapshots you know which footswitches they are, e.g. top row or bottom row, and you really start to want your scribble strip characters back for more descriptive and longer snapshot names. I hope Line6 considers getting rid of the camera icon in the scribble strip in the next firmware release, finds a better yet still obvious way to indicate a snapshot, and rededicates most if not all of those scribble strip characters to useful namespace. Please vote for this idea here: http://line6.ideascale.com/a/dtd/Use-less-or-no-scribble-strip-spaces-to-indicate-a-snapshot/831165-23508
  7. Netherlands sept 6th 2020 Hi all, Issue: Guitar signal audible BUT none of the helix effects is audible anymore. Relevant gear: Helix Floor 2.90 + Marshall JVM410JHS, 4 cable method + Midi cable. Last 3 years I used Helix Floor with multiple amps. Initialy through line in, then via FX loop return, only using the amp not its pre amp and then, to include the pre amp, with 4CM. All of that always worked fine. To illiminate needing Marshall controller for selecting channels etc, I updated presets, using Instant Command from command centre, selecting Midi CC. By selecting Midi CC 16-19 (resp channel 1 to 4) + associated value (0-2) to select green/orange/red setting of that channel. Still worked fine, even after reboot of both Helix and amp. Then updated each preset with 1 to 3 snapshots (typically: rythm, crunch, lead) and did full bown test. All worked fine, it allowed me to use all presets and their snapshots and controll the Marshall. Using Mode, I could even swap the helix display, to see and toggle on/off any of the effects used in each snapshot. All in all, it did exactly as I wanted. But then I rebooted both Helix and Marshall. All snapshots still worked, I could still control the Marshall as intended, but NONE of the defined effects (Mod, Delay, Dist … etc) was audible anymore, were as the Helix (and Edit App) did show them as active! I tested (in between Helix was rebooted): Created a new preset with only Send/Return block for 4CM and 1 effect block => result: guitar audible, effect not. I tried many. Repeated previous without the Midi cable => result: guitar audible, effect not. I tried many. Restored Helix backup from before the snapshot settings but with the midi controlled presets. => result: guitar audible, effect not. I tried many. Restored Helix backup from before the Midi setup. => result: no sound at all Reset Helix to facory settings + created preset with Send/Return block for 4CM + effect block => result: guitar audible, effect not. I tried many. Is it something I overlooked, or is my Helix broken? regards Eric NB I did raise a ticket, but i can not wait 3 days to get a reply, I totaly depend on the Helix for my sound.
  8. Hi all New owner of a HELIX floor unit here. I have been enjoying the unit for a few weeks now and have a few questions as I am about to start dabbling in snapshots. so as of now I have my unit set up like I did with my old hd500x. rhythm channel on one pre set high gain on another clean and lead etc etc etc. This use to work and I had gotten use to the slight delay in changing presets, with this floor unit its a bit more complicated for my preset switching. I need the ability to switch on and off effects and switch in-between presets during a song and I know snapshots can do this in a different manner then just switching a channel, I know it can activate and de activate amps and peddles etc. what I am trying to understand is this. If I want a rhythm clean and lead channel lets say, I understand that I have to make 3 snapshots and make sure all the effects and amps will fit in 1 preset due to dsp, what I don't understand is how I can switch the snapshots. like can I use the bottom 3 buttons to the right of the bank up bank down buttons for snapshot 1 2 and 3 and the rest for stomps? if so do I have the ability use 2 buttons one for clean and one for lead, and when I select the clean snapshot the foot controller that it was assigned to if pressed again could switch to my rhythm? I go to preset 1 all my snapshots are there. its already set to snapshot one (rhythm) I have all my stomp boxes set to other foot controllers other then the 2 that would switch to snapshot 2 and snapshot 3. lets say I need to go to lead (snapshot3) I press the button the lead snapshot is loaded but that button if pressed again will take me back to snapshot 1? is this possible?
  9. Skips

    HX STOMP LEDs

    Hey People, I just recently purchased an HX STOMP. I have been watching loads of videos on how to create presets and such. One in particular which caught my attention was this one: He assignes his settings to SNAPSHOT 1 and 2 and upon doing so, the switch lights on his HX STOMP change colour. I have tried this and unfortunately my lights are just white and this is only when the switch is selected, when a switch is not selected the lights are off. Any Idea what I've done wrong? I feel as though I followed the video correctly. Thanks
  10. Hi! I've been using the Helix for 3-4 Months now and i really love it. Now i started messing with the whole Snapshot thingy... Basically, what i want to do is: - Switch between 8 presets normally - on one of my presets i want to switch the snapshots i've created - go back to 8 presets again Now, maybe i'm doing something horribly wrong but i can't get those simple 3 things to work properly. What i've done so far: I can switch to 4 snapshots / 4 presets in the global setting, this works perfectly. I can do the normal 8 preset thing. BUT as far as i understand, i should be able to switch between those modes with the "MODE" switch. But everytime i hit the "MODE" switch, ll the scribble strips go black and nothing else happens. If i push the "MODE" switch again, it goes back to 8 presets. I've done a global reset since, but this hasnt changed a thing. I guess there is some setting i am missing and then it should work properly? I would really appreciate if you could do a "step-by-step" explanation for dumb people like me^^ Or just tell me where the setting are that i'm missing... Thanks a lot!
  11. I Posted this topic under Helix, but had no success, so since it is also a Variax topic, I thought I would try here too... Hey Guys, I've been trying to make a helix preset where the string volume changes from snapshot to snapshot, and can't seem to make it work. In my case I'm trying to go from a Open G# with string 6 at volume 0% on 3 snapshots, to a standard tuned guitar with all strings 100% volume on the 4th snapshot. The tuning changes fine per snapshot, but the string volume remains at 100%. I know I can work around this through workbench, but I shouldn't have to, it's supposed to work. My input variax setting is - "per preset". I've checked every global setting and have found nothing that should effect it. Guitar is JTV59, flash memory 2.23, Helix 2.82.  Has anybody made a preset with snapshots changing string volumes? I noticed, if I leave the preset, and return, it works temporarily, the 6th string is dead (which is what I want) in snapshot 1... But as soon as I go to any other snapshot, the volume goes back to 100% on all the snapshots. I attached my preset if someone with both a Helix and a Variax wants to try it out... lollipop Back NG.hlx
  12. Hi All. I downloaded some patches. Some of them I can't hear. My Helix goes directly to my amp. I downloaded a patch called "everything" from the line 6 website and I can't figure out why I can't hear it through my amp. Regular 1/4 inch from helix to my amp. I can hear other patched but some of them I change the out to 1/4 inch and still no sound. I would live someone to let me know why I can't hear it. totally mute. Grrrrr Thank you all Eric
  13. Hey Guys, I've been trying to make a helix preset where the string volume changes from snapshot to snapshot, and can't seem to make it work. In my case I'm trying to go from a Open G# with string 6 at volume 0% on 3 snapshots, to a standard tuned guitar with all strings 100% volume on the 4th snapshot. The tuning changes fine per snapshot, but the string volume remains at 100%. I know I can work around this through workbench, but I shouldn't have to, it's supposed to work. My input variax setting is - "per preset". I've checked every global setting and have found nothing that should effect it. Guitar is JTV59, flash memory 2.23, Helix 2.82. Has anybody made a preset with snapshots changing string volumes?
  14. I am a relatively new user to the Helix and I'm having an issue with latency when I'm switching between snapshots in a given bank. When I purchased the unit it had firmware 2.3 installed and I updated to the latest firmware version and everything went smoothly. I cannot say for sure but I felt like I wasn't getting a latency issue when switching between snapshots before the update and if I understand correctly I shouldn't be having that issue. Like I said, I'm not sure if the latency was existing before the update but it is definitely present now and it will make my music unplayable due to dynamics and what not. If anyone can give me some insight here that would be super appreciated, thank you.
  15. Hi everyone, First time poster. I have read through the topics here on the forum but it seems like the topic has not been covered. Been using the helix floor for a year now. Great piece of gear! It is in my understanding that using snapshot is the way to go to change parameters with a patch without the ''sound gap'' you would get by switching presets. So I've been using snapshots for in-song changes, and presets for song-to-song (which seems to be common). Until now everything worked fine. I updated to 2.82 lately. I have a couple of presets based on the same ''rig''; the only thing that tends to stay the same would be the amp settings. Effects and snapshot changes. Last week I started to experience a ''sound gap'' (like the one you get when you change presets). Strangely, it seems to be related to when 2 presets are the same, within the setlist. I tried to build the preset from scratch instead of copying it, but as soon as I match the amp settings, I get that problem when I go through the snapshots. I don't know if someone encountered a similar problem, or even if I did explained it well, but if anymore encountered a similar issue, or have a fix... Thanks in advance for your help. English is not my primary language but I'll try to give more details if some of you have question Thank you, Cédric
  16. Hello all! i’ve update my hx effects and now i’ve so much problem to set up my snapshot. all settings still remains the same like the last version,but now if i take off or on one or more effects ,hx don’t save or take care any changes. if i turn on an effect in snapshot 1,save ,turn th e same off in snapshot 2 and save,when i return on snapshot 1 ,i find that effect in off!!! repeat,no changes in global settings( snapshot recall,latch ecc). the same bug with hx edit i need your help!!!
  17. I've had the Helix a couple weeks, and have been studiously setting up a single Preset and 8 Snapshots. Since Snapshots are my primary focus due to the large delay in preset switching, I've set the Global Setttings > Footswitches to "Manual Return" instead of auto. This was previously working fine. I could tap the Cancel button to return to Stomp box mode and enable/disable individual effects. Or I could use the Bank Up and Bank Down buttons to navigate around. Today when I boot up I find that I can't get into Stomp Box mode at all. Pressing cancel does nothing. Holding cancel will open Edit mode. Pressing up or down will allow me to choose a bank. I can choose any snapshot... I just can't get into stomp box mode? I'll try re-flashing later, but maybe I've just tweaked something weird. Anyone have ideas? I did muck with Global settings a bit to see what they did, and tried reverting some changes with no luck. ______________________ Coincidentally (or not...) The Bank Up and Down don't work as expected while in Snapshot mode. If I press Bank up, it will move one bank DOWN. Then pressing it again moves up as expected. Likewise, pressing bank down while viewing the snapshots will open up the next bank UP. Pressing it down again then moves back down. For example, I'm on preset 2A. Pressing Bank UP displays Banks 35 and 36. Pressing UP again displays Banks 1 and 2. Pressing Bank DOWN first displays Banks 3 and 4. Pressing DOWN again displays Banks 1 and 2. OCCASIONALLY no numbers will display at all and it will just say BANK on each. Pressing UP or DOWN returns to the expected BANK. Reversing the Bank up and down has no effect. It goes the wrong way the 1st time, then the way it was set the 2nd and 3rd. WTF?
  18. I am aware of snapshot power and how to change their behavior in Global Settings. However there is one feature that I miss in this logic. "Snapshot safe" setting for DSP block bypass. it is used in digital mixers. When you load a snapshot you can choose which channels are not affected - safe. Choosing "snapshot safe" setting would cause no bypass state change while changing snapshots. What do you think?
  19. tvee

    HX Stomp

    I seem to have lost the colors on the switches of my HX Stomp in Snapshot mode. (Only white) The switches aren't selecting the blocks either! I've tried reinstalling Firmware 2.81, no luck. I've also tried a factory preset, that didn't work either. I looked all through the Global settings, and can't find anything there, please can anybody help? Thanks
  20. Helix Floor Firmware 2.81 Upgraded direct from 2.71 about 5 gigs ago. The previous gigs on 2.81 went fine but tonight something went very wrong. Booting went straight to snapshots mode (I don't use snapshots) and there was no way to return to my patches . The 'cancel' option was displaying on the mode button which should have taken me back to my patches, but it didn't do anything, nor did pressing both bank buttons together which also should have returned to patches. I checked globals, tried setting to 8 presets (usually use stomp/preset) and also tried changing setlist to FACTORY 1 (to rule out a problem with my user patches). I rebooted about 10 times but there was no way out of snapshots view. The only way I could save the gig was when I discovered if I use the bank button it would allow me to select a patch, but once selected it goes straight back to snaps view and then I had to press bank down twice to get it back to the same row of patches, and I had to do this for the rest of the night with every patch change. Resetting globals (5&6) and the issue appears to be gone which suggests a bug or some corruption of the settings, even if the globals had been changed (which were definitely not changed by me since the previous gig 2 days earlier) , I should have been able to toggle back to patches by pressing bank up/down at the same time, or cancel (which the mode button was displaying), plus I checked globals several times and it was definitely still set to stomp/preset. I also think my sound was affected, very harsh like pad was turned off even though it said it was on in global settings.
  21. Helix Native will not open in hardened runtime builds of Cubase 10.5 In rare cases, Helix/HX devices can become disconnected from HX Edit. If possible, always connect your Helix/HX device directly to the USB port closest to your computer's power connector. Never use any sort of USB hub, which may include the front USB ports on the front of towers Logic Pro X is currently unable to write snapshot or switch automation data for Helix Native In HX Edit, moving an effect, amp, cab, or IR block can sometimes inadvertently reposition a Split or Merge block In rare cases, the Dynamics > LA Studio Comp model can sometimes cause a drop in preset volume Pitch/Synth > 3 OSC Synth, 3 Note Generator, and 4 OSC Generator are louder than in 1.71
  22. So there's a weird behavior that I noticed when I'm working with a snapshot that's aimed at creating a lush, ambient, swell-type of sound. When I switch to or from that particular snapshot it works perfectly, UNLESS, I've changed the MIX settings on the effect. So if Snapshot A is my ambient swells snapshot and I have the mix cranked up on the Glitz reverb, if I switch between that and another snapshot (or if I switch back to Snapshot A) I get this weird "surge" in sound that has a very abrupt beginning and then the natural decay. Example: (silence) --> step on Snapshot A (ambient swells) --> expected behavior --> step on another snapshot --> expected behavior --> step on Snapshot A --> (don't touch my guitar) weird audio surge The way around this has been to have to use a dedicated block to a swell reverb and leave the mix static between all snapshots, which is frustrating b/c I tend to fill up my blocks with effects and need all the space I can get. Why can't I simply use a single reverb effect and have the mix change per snapshot without causing this unusable situation. Why "unusable" you ask? Because typically when I'm doing these types of ambient swells it's during a very quiet portion of the music and this surge/spillover sticks out like a sore thumb and sounds terrible. Imagine it's nearly silent on stage and the effect you're hoping for is a subtle volume swell...nope, you get this brash, full volume dump of the effect. Anyone got a good idea of how to avoid this?
  23. Hi there, I have benn using my Helix LT for a year or two now and one of the feature I use the most is midi remote control from Cubase 10. We play to a clic and follow a Cubase project and all my preset and snapshot changes are triggered from a midi track in cubase assigned to helix through midi over USB. What I would like to do now is to get rid of the FBV shortboard MKII that I use to start, stop and navigate through Cubase markers and use Helix to do that instead. The problem I run into is that whenever I go to a certain marker using Helix as my midi remote, Cubase then sends back a midi program change command to Helix in order to go to the appropriate preset. When this happens, Helix then transmit back a midi command to Cubase telling it where it's at and releasing the footswitch now that I'm in a new preset also sends a midi command back to Cubase... this gives some weird behaviors like midi feedback and dual commands (press once but feels like I pressed twice) and most of the time all will fail. Is there a way to seperate the midi channel from the DAW remote from the midi channel from the preset/snapshot control? Thank you!
  24. I just got a Helix and I'm liking it ok by it's self, but I'm running into some midi issues that are getting a little frustrating. I want to set it up to control my Strymon Mobius, TimeLine, and BigSky with midi without having to dedicate a loop to each. Here's where I'm at and maybe someone can suggest a way I can get this to work. I did have the Helix set up using the 4 cable method with my amp in loop 1. The 3 strymon pedals above are in loop 2 all assigned to their own midi channels. I also have a poly tune set up in loop 3 to be always on (the Helix tuner isn't that great). I have a Riverside OD set up in Loop 4 with the favorite function being controlled using the CV connector on Helix. With it set up like this I can get everything to work in stomp box mode without any problems excluding the lights on the Helix sometimes getting out of sync with the pedal. For example pedal is bypassed but the Helix light for that channel is illuminated (no big deal, I can live with this minor issue). I used midi CC# 80,81, and 82 to toggle the Strymon pedals A and B (and C on BigSky) buttons. The problems began when I started to set up Snapshots. I tried using the Instant commands to bring up a patch on a desired pedal using the midi program function 1, 2, 3, 4 etc. That method would bring up patches ok but when I toggled through the Snapshots some of the presets would be on when I didn't want them to be and would then toggle off when I wanted them to be on etc... After a little more research I found out that I needed a bypass command to apply before the new preset could be commanded on. After research I found out that Helix can't change CC# with snapshots, only the values within a CC. After finding this out I decided to go a different route. Now, Try 2... I've got the Helix completely reset to factory defaults. I cleared all blocks on the first preset and started fresh. I wired all strymon pedals in their own FX Loop so I can toggle off by bypassing the the block (I hate to loose the 4 cable method here, but I guess I can live with that for now). Ive set them up in stomp box mode and got everything working just as I had last time. Now on the the Snapshots I run into problems again. I would save each snapshot by going into stomp box mode and toggle on what I wanted then save each accordingly. Doing that I got the Mobius and Timeline to work, BUT the BigSky wants to be a BigPain in the ....... !! This pedal will not respond correctly no matter what channel its on, what program# I choose, even the CC80, 81, and 82 for the bank buttons. For example, If I toggle on a preset in bank A it will toggle that on and off when commanded to toggle Bank C. If I press the Bank A button on the Bigsky to switch it back to that bank it will work for a couple of snapshot changes and then back to the wrong preset. Sometimes it works fine going from Snaphot 1 to 2 to 3, but when I go from 3, to 2, to 1 it gets all messed up again. It's completely erratic behavior and I can't duplicate the issue to track down a solution. I've checked the commands on each snapshot and they are correct and set up the same as the TimeLine and Mobius. I've gone into global settings on the BigSky and Helix and tried different combinations as well as a factory reset on the BigSky, same thing. Any ideas??? I'm really hoping to get this resolved because I really want to keep the Helix as part of my rig. If not I'll ditch it for a Mastermind PCB. Sorry for the novel!
  25. Is there a way to change the default behavior of settings in a block when the snapshots are changed? What I'd like to see is the settings to be snapshot-specific without having to indicate that explicitly. As in - all settings are snapshot-specific, except those you mark as the "global" ones. Basically a behavior reverse to the one that is the default. Is there any way to do that?
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