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The two common usage issues seen with Helix Native are: After a full Helix Native license is authorized, Helix Native is in Trial Mode when opened within a DAW. Helix Native is crashing when attempting to open on an audio track within a DAW. What has helped many users in either situation is the following: Disable WiFi Launch your DAW Insert Helix Native on a track. The login page should pop up. Turn on WiFi. When you sign in, Native gets reauthorized. CPU usage: Another common issue that may be noticed on some systems, is Helix Native's CPU usage reading higher percentage than what would be expected. Helix Native is a CPU intensive plug-in, some of our systems show readings between 27-30%, the actual usage meter will vary from system to system. Increasing the H/W playback buffer size, in your DAWs settings that can reduce CPU to a degree.