I have a strymon BigSky connected to Helix floor via stereo effects loop and controlled by midi. All firmware and software is up to date, including Nixie and HX edit and global command is set up correct in Helix.
The problem is anytime I tell the helix to switch to a plate reverb setting on the big sky (using instant commands), it switches to the plate reverb but makes the big sky display the low end parameter value instead of the name of the plate reverb. I don’t have this problem switching to other reverb settings on the BigSky, only the plate reverbs.
Does anyone have an idea on how to fix this?
I tried troubleshooting this with Strymon and using third party midi app to send the same messages works just fine, as well as selecting the plate reverb in Nixie using the Roland midi cable. I’m pretty sure the issue is with my helix somehow.
TIA!