danwinslow

Thanks. I've already done all of that, except try new USB ports. Its so unusual for that to be an issue. But, of course, I'll have to try it just to make sure.

Just got my helix. Very unhappy to find I can't get it to connect with my Windows 7 machine. Loaded: Line 6 Driver2 Helix v1.76.0.1 Installer.exe Line 6 Updater v1.09 Installer.exe Helixv2.01Installer.exe In various combinations, with or without restarts in between. The Helix editor never shows anything besides 'device not connected'. Updater occasionally finds the device after a restart, but as soon as I close it and restart updater it never finds it again. Maybe once out of 10 tries it will find it. I'm using the USB that came with the Helix and I don't have any other music or line 6 drivers loaded. Any suggestions? It's pretty expensive, I'm not happy that the software seems so hard to use.