I am hoping someone has seen this before and has a resolution. I am new to the PC, but so far I am pleased with my purchase.
I am having an issue with the signal from my Helix to my PC 212+ when using a digital link. This does not occur in FRFR mode, or if I hook the Helix to the PC using 1/4" cables.
When using the Digital output I experience ticking and sometimes distortion from the PC. To make it even more interesting, if I pan the output all the way to the right, it goes away. If I pan it left, I hear the problem. I know it is not a speaker issue, since using analog connections works beautifully.
I only have one AES/EBU cable, but I did try a high quality XLR cable wondering if it was the cable and the issue was still there. I have made sure no cables are crossed, I have even moved the unit in case there was some sort of radio interference in my office and still get the same results.
Any help that someone could provide would be appreciated, as I have been loading some custom IRs into the PC and I have liked the results versus using them in the helix and just using the PC as an FRFR speaker. It is a pain to have to change the settings on the PC every time I switch to a different preset.
Thanks in advance.
