I bought the guitar last week, I have the 1.0 variax so I am familiar with the guitar and workbench software. I installed workbench but the VDI won't recognize the guitar. I searched through several threads but I don't see this issue. I reinstalled and tried it again and still not green light for the variax but now the cable won't release from the guitar. This is a 2 handed operation .... I have multiple sclerosis and this is a very challenging task, but I believe the guitar may be faulty