regnilned

sometimes i get a sparkling brilliant clean tone and other times it's flat. anybody know anthing about this? resetting factory presets does not help. sometimes the noise suppressor is on and sometimes not. comments?

when i turn on my spider IV 15 delay is always on and i can't turn them off. the only way is to hold down insane button before turning on. why do i always have to hold down insane button before turning on to get clean channel?