eternalkeith

please listen to the attachment. when I plug in my brand new sonic port vx and connect to my iphone 6, it sounds like this: when play hard, the head of the sound was gone, and later you can hear the end of the sound. when I turn down the volume and play softly, it sounds fine. It's not charging my Ipad AIR. The charge connection between sonic port vx and my iphone 6 is unstable. Please tell me what to do. I bought it from an ebay seller named "themidistore" 2 days age. It seems like I was the only one have this problem. According to their policy, if i return it I should pay for the return ship payment and even 15% of the price of this item because I break the sealed! I don't know why a brand new sonic port VX would act like this but It destroyed my trust of Line 6 product that I built while using POD HD500.

I have the same problem with my brand new sonic port VX! It's nice to see other people have the same situation even we both don't want it happen!

I bought a brand new sonic port VX from an ebay seller two days ago and I was so exciting and ready to enjoy this amazing product. When I plug in the guitar played in some clean tone in low volume, everything was fine. But when I switch into high gain or large volume setting, It sounded suck! It seems like when I hit the string a little bit hard, the head of the sound was gone; for a while you can hear the end of the guitar sound(Please listen to the attachment). what's more. When I plug in the usb, It cannot charge my IPad Air. If I use My IPhone 6, the charging connection was unstable and alternately showing charging and uncharging states. But when I using it to connect my Macbook Pro, everything was fine. But why do I use a mobile recording gear with my Mac? If it can be only use on Mac I would like to chose POD HD500X. I am contacting the seller in ebay and want to return it; the seller need me to contacting Line 6 service to make sure what's going on with my product. So please help me and tell me what should I do. The ebay seller named "themidistore", according to their policy I should pay for the return ship payment and 15% of the item because I break the sealed. It seems like that I am the only one got this item with these problem so I don't know how to explain. This situation just break my trust of Line 6 gears which was set up by using my POD HD500.