I already have a Bass Pod XT Pro (which works fine with edit) but wanted a Bass Pod XT too (which I picked up second hand)for smaller gigs/portability an so I could duplicate my tones onto it. It has been updated fully with Monkey, but keeps telling me on Line 6 edit I should down power then sync after the sync download time. I have tried all possibilities as in all USB ports, and even tried it on 3 separate computers running different versions of Edit then updating to latest, all with latest versions of Java, running Windows 8, 7 and Vista. Any help would be greatly appreciated. Do they still service these?