klquick

Hi all, To answer some of the questions since my last post: I knew from another post that the white tape that wraps around the metal piece on the bottom of the pedal is crucial for the light sensor to read the correct distance Noticing that my pedal no longer had the reflective tape, I tested yellow tape, and this was close enough to the factory white tape for the sensor to work correctly I'm not sure why the tape was missing, but this fully resolved the issue for me. This fix will not work if the sensor itself is not functioning of course Let me know if the attached image works now for everyone. Thanks,

Hey, thanks for the ideas datacommando and HonestOpinion. I found the root cause. The white tape that wraps over the expression pedal bottom piece was missing. The sensor was not picking up the lower range of the movement because it needed a brighter color? I wrapped the piece in yellow tape and after restarting the Helix and letting the calibration do its thing, I now have the full 0 - 100% sweeping range! I hope this helps anyone in the future with the same issue:

Hi rd2rk, Thanks for your reply. I upgraded to firmware 3.15 and performed a factory reset. Since this did not resolve the issue, there must be something loose internally within the pedal that is causing the perceived range to start at 85%. I'll contact support.

Hi all, I've scrounged through many threads dealing with the EXP Pedal on the Helix LT. In my case, the pedal is functional (confirmed in diagnostic mode), but the Helix LT is not reading the full pedal's range. When the heel is all the way down (should be 0%), I am seeing 85%. With the toe down, I am then able to read 100%. Is this is an issue with the auto-calibration during startup? What I've done: -Loosened the hex bolt slightly due to stiffness from the factory. -Restarted the Helix LT and swept the pedal from heel to toe, and then checked the preset (no change) -Cleaned dust off the optical sensor below the pedal (no change) -Confirmed the pedal changes values in "diagnostic mode" (both the toe selection and sweeping work,, but not the full range of sweeping) Any ideas? Thanks for your help, Kent