I had this issue as well. The solution was petty simple actually (though, this is for other people wondering, 'cause chances are you aren't going to be reading this reply to a year old post). The problem I had was that the input volume was low. If you're using a PC, you simply right-click your volume button, click "Recording Devices", right-click the POD, then go to Properties, and go to Levels. Check if the volume there is at 100%.